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Customer Support Manager Veg Ease

2.0 - 6.0 years

0 Lacs

haryana

On-site

You are a dedicated and customer-focused Customer Support Manager responsible for leading the support team. Your role involves managing and leading the team to deliver excellent customer service, handling escalations, monitoring daily operations, and ensuring adherence to service-level agreements. Additionally, you will prepare and maintain MIS reports, train and motivate team members, and track key performance metrics for continuous improvement. Key Responsibilities: - Manage and lead the customer support team to deliver excellent customer service. - Handle escalations and resolve complex customer issues promptly. - Monitor daily operations and ensure adherence to service-level agreements (...

Posted 2 days ago

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