27 Feedback Skills Jobs

Role Overview: As a Graduate in any discipline with a Certification in communication training preferred, you will be responsible for coaching technical support or customer service teams. Your role will involve designing and delivering engaging training modules to improve performance metrics such as CSAT scores, reduction in bottom quartile performers, and audit compliance. You should have a strong command of English, experience in coaching, and familiarity with audit frameworks for calls and emails. Additionally, you must possess excellent interpersonal and feedback skills to ensure training effectiveness. Key Responsibilities: - Develop competency in Industrial Operations Engineering - Shar...

As a Senior Illustrator at Kwalee, you will have the opportunity to contribute to the company's diverse and exciting gaming portfolio by creating high-quality marketing and ASO illustrations that enhance Kwalee's visual identity. Your role will involve leading the creation of visually striking illustrations for marketing campaigns, ASO assets, and in-game materials. Additionally, you will mentor and guide junior and mid-level illustrators to foster growth and maintain artistic excellence within the team. Responsibilities: - Lead the creation of visually striking illustrations for marketing campaigns, ASO assets, and in-game materials. - Supervise and mentor junior and mid-level illustrators ...

Role Overview: You will be part of the Deals team at PwC, focusing on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. Your role will involve assisting clients in navigating complex transactions, conducting valuations, financial analysis, and developing strategies for post-merger integration. Key Responsibilities: - Apply a learning mindset and take ownership for your own development. - Appreciate diverse perspectives, needs, and feelings of others. - Adopt habits to sustain high performance and develop your potential. - Actively listen, ask questions to check understanding, and clearly express ideas. - Seek, reflec...

Key Responsibilities 1. Training Design & Delivery Design, deliver, and own engaging sessions on key soft skills such as: Business Communication, Time Management, Prioritization, Stakeholder Management, Collaboration & Teamwork, Cross-Cultural Communication (US & UK clients), Presentation Skill , Interpersonal Effectiveness, Active Listening & Feedback Skills, Emotional Intelligence at Work (Note: The scope of work may evolve based on organizational needs; hence, the trainer is expected to take up new or additional learning assignments beyond what is explicitly mentioned) Facilitate both classroom and virtual sessions using experiential and activity-based learning methods. 2. Own and Drive B...

As a PTE Trainer at Vision Language Experts - Best PTE Training Institute Australia, you will play a crucial role in helping students achieve their desired scores in PTE exams. Your responsibilities will include: - Conducting PTE training sessions to equip students with the necessary skills and strategies. - Preparing study materials tailored to the needs of individual students. - Evaluating student performance to identify areas for improvement. - Providing personalized feedback to help students enhance their PTE scores. To excel in this role, you should possess the following qualifications: - Strong PTE training and coaching skills to effectively guide students. - Experience in creating stu...

As a Voice Coach in the BPO sector based in Indore, India, your primary role will be to enhance the communication skills of customer support representatives. You will focus on accent neutralization, voice modulation, pronunciation, grammar, and overall fluency to ensure exceptional customer interactions. Key Responsibilities: - Conduct voice and accent training (VnA) for new hires and existing employees. - Provide coaching on pronunciation, intonation, clarity, and diction to improve customer service communication. - Develop training modules for accent neutralization, soft skills, and effective communication. - Evaluate agents through mock calls, call listening, and feedback sessions. - Iden...

As a Quality Analyst for the fast-paced voice process team, your role will involve conducting quality checks and evaluating customer calls to maintain performance benchmarks. The position requires fluency in Hindi and English, along with proficiency in at least one regional language such as Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, or Oriya. Key Responsibilities: - Conducting quality checks on customer calls - Evaluating performance benchmarks - Fluent in Hindi and English - Proficiency in at least one regional language Qualifications Required: - Minimum 1 year of on-paper Quality Analyst experience OR Minimum 2 years of on-paper Customer Support Voice Process experience...

As a Quality Auditor at Wyzmindz Solution Private Limited, your role will involve auditing customer interactions, ensuring compliance, and driving quality improvements in a BPO setup. Key Responsibilities: - Conduct audits of calls, emails, chats, and complaint audits. - Identify gaps, share feedback with agents/teams, and suggest improvements. - Maintain audit reports and highlight key findings for management. - Provide coaching support to improve customer interactions and compliance. - Ensure adherence to processes, policies, and regulatory standards. Qualifications Required: - Graduate degree or equivalent experience. - Prior QA/auditing experience, preferably in BPO/customer service. - S...

As a Training Senior Associate at NTT DATA, Inc., your role involves delivering monthly Language, Voice and Accent classroom/virtual training, supporting the business through daily call monitoring and floor activity, and collaborating closely with the team and business requestors. You will also be responsible for reporting and tracking training effectiveness, interviewing new hires, and conducting regular touch bases with floor and trainees to map improvement through coaching, feedback, and communication-based projects. Key Responsibilities: - Deliver monthly Language, Voice and Accent classroom/virtual training - Support business through daily call monitoring and floor activity - Report and...

Role Overview: As a Training Senior Associate at NTT DATA, you will be responsible for delivering monthly Language, Voice and Accent classroom/virtual training. You will support the business through daily call monitoring and floor activity, while working closely with the team and business requestors. Your role will involve reporting and tracking training effectiveness, conducting interviews for new hires, and maintaining regular communication with the floor and trainees to facilitate improvement through coaching, feedback, and communication-based projects. Key Responsibilities: - Deliver monthly Language, Voice and Accent classroom/virtual training - Support business through daily call monit...

As a Call Auditor and Analyst, your main responsibility will be to monitor and analyze customer service calls to ensure they meet company standards for quality and customer satisfaction. This will involve listening to recorded calls, identifying areas for improvement, documenting call behaviors, and providing feedback to customer service agents. Key Responsibilities: - Call Auditing and analysis - Reporting to AM/Manager - Performing call monitoring, identifying errors, and best practices on the call - Documenting call behaviors and giving appropriate feedback to the customer service agents - Applying 80:20 rules while giving feedback to the agent, discussing the call, and creating an action...

1) Has teaching experience of western / bollywood dance forms. 2) Can teach above dance forms to school children. 3) Effectively coach children on various western dance forms. 4) Giving feedback in a positive manner to children.

As a Graduate in any discipline with a Certification in communication training, you should possess a strong command of English, both verbal and written. Your experience in coaching technical support or customer service teams will be valuable, along with familiarity with audit frameworks for calls and emails. Your ability to design and deliver engaging training modules, coupled with excellent interpersonal and feedback skills, will play a crucial role in your success. Your performance will be measured based on the following metrics: - Improvement in CSAT scores post-training - Reduction in bottom quartile performers - Audit compliance and feedback implementation rate - Training effectiveness ...

This role is primarily responsible for front-line hiring for Voice & Non-Voice processes at the executive & support level in the organization. Interviewing skills Feedback skills Excellent Communication skills - written and oral Should be confident and willing to work in shifts and travel Should display sufficient flexibility and urgency to handle pressure in a cross-cultural environment Computer proficiency - MS Office Hiring candidates, Lining up candidates for interviews and also assessing their performance Giving Advertisements

A leading US-based company is looking for candidates with strong analytical and English comprehension skills. The ideal candidate should have the ability to read, summarize, and break down large content into smaller logical blocks, conduct research online, validate claims made in the content through online research, and work with the LLM (Large Language Models) to solve puzzles! Your role is critical in helping fine-tune and improve large language models (like gpt), and will make you an expert on how to leverage AI to be a better analyst. This is your chance to future-proof your career in an AI-first world! What Does Day-to-day Look Like : Your role involves analyzing and creating scenarios ...

As a Voice Coach in the BPO sector based in Indore, India, you will play a crucial role in enhancing the communication skills of our customer support representatives. Your primary focus will be on accent neutralization, voice modulation, pronunciation, grammar, and overall fluency to ensure exceptional customer interactions. Your responsibilities will include conducting voice and accent training for both new hires and existing employees, coaching on pronunciation, intonation, clarity, and diction, and developing training modules for accent neutralization, soft skills, and effective communication. You will evaluate agents through mock calls, call listening, and feedback sessions, identify lan...

As a PTE Trainer at Vision Language Experts - Best PTE Training Institute Australia, you will play a crucial role in delivering top-notch PTE and NAATI CCL training to students. Located in Punjab, you will conduct training sessions, create study materials, assess student performance, and offer personalized feedback to enhance their PTE scores. To excel in this role, you should possess PTE training and coaching skills, experience in developing study materials, proficiency in evaluation and feedback, excellent communication abilities, and strong interpersonal skills. Your motivational prowess and ability to inspire students will be key in helping them achieve their desired scores. A comprehens...

The role you are applying for requires subject matter expertise in the Insurance domain, along with expertise in developing and implementing digital solutions, specifically focusing on Data and AI within the context of Digital Operations. As a key member of the team, you will be responsible for leading teams, collaborating with leadership, conducting diagnostic analyses, and aligning capability development plans to meet business requirements and exceed client expectations. Your role will also involve providing domain-related trainings, leading research to identify and develop new capabilities, and responding to RFPs/RFIs by showcasing domain capabilities both internally and externally. Your ...

About Turing: Turing is one of the worlds fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the worlds leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: In this role, you will be working on projects to help fine-tune large language models (like ChatGPT) using your strong analytical and english comprehension skills. The ideal candidate should have a solid founda...

You are invited to join our team as a Quality Analyst for a fast-paced voice process environment. We are seeking individuals who are passionate and detail-oriented, with a strong background in quality checks, customer call evaluation, and the ability to uphold performance benchmarks. As a Quality Analyst, you will be responsible for conducting quality assessments and ensuring adherence to standards in a customer-centric setting. Your primary focus will be on evaluating customer calls, providing feedback, and contributing to the overall improvement of service delivery. We have openings for both Hindi + English QA roles and Regional Language QA roles. For the Hindi + English QA roles, the sala...

About Turing: Turing is one of the worlds fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the worlds leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: In this role, you will be working on projects to help fine-tune large language models (like ChatGPT) using your strong analytical and english comprehension skills. The ideal candidate should have a solid founda...

You will be joining LearningSaga Technologies LLP as a full-time Aptitude Trainer based in Chennai. In this role, you will be responsible for designing and delivering aptitude training programs, conducting assessments, providing feedback to learners, and continuously enhancing training strategies. The ideal candidate should possess aptitude training, assessment, and feedback skills along with knowledge of training program design and implementation. Strong communication and interpersonal skills are essential, along with excellent problem-solving abilities. The ability to work collaboratively in a team is also a key requirement for this role. While experience in the education or training field...

About Turing: Turing is one of the worlds fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the worlds leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Role Overview: In this role, you will be working on projects to help fine-tune large language models (like ChatGPT) using your strong analytical and english comprehension skills. The ideal candidate should have a solid founda...

Join our dynamic Design Team as a Fitting Model & Design Support Trainee! As a Fitting Model, you will play a crucial role in fit trials by serving as a standard body reference for ongoing styles. Your valuable feedback on comfort, fit, and garment movement during sessions will contribute to the overall design process. Additionally, you will collaborate with pattern/sampling teams to provide insights on pinning, ease, balance, and fit corrections. Punctuality and maintaining physical standards are essential aspects of this role. In the Design Support aspect, you will have the opportunity to assist in trend research, fabric sourcing, and creating reference boards. Your responsibilities will a...

As an Account Manager/Client Servicing at Craffords India, a digital growth agency based in Gurugram, your primary responsibility is to ensure client satisfaction and success through effective project management and communication. With 3-5 years of experience, you will be involved in project-based work, client meetings, market research, project planning, and traffic management to deliver high-quality services to clients. In client meetings, you will discuss new project briefs, understand client requirements, target audience, and timelines. Your role includes analyzing current market trends, competitor strategies, and identifying target audience preferences to tailor effective strategies. You...