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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Sr. Quality Analyst in US Residential Mortgage Underwriting at Firstsource Solutions, you will play a crucial role in ensuring the quality of underwriting processes for US mortgages. You will have the opportunity to work with a range of leading brands across Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance verticals. **Key Responsibilities:** - Monitor agents to identify errors, deviations & initiate corrective measures. - Provide actionable data to various internal support groups as needed. - Generate account specific QA reports based upon predefined contractual criteria and provide inputs. - Create & maintain timely & accurate QA database. - Conduct ...
Posted 14 hours ago
6.0 - 10.0 years
0 Lacs
noida, uttar pradesh
On-site
We are seeking a dynamic and people-focused People Experience & Engagement Specialist to spearhead our efforts in this domain at Beebom. Your primary responsibility will be to cultivate a vibrant, inclusive workplace that resonates with our collective vision. You will oversee the entire employee lifecycle, from onboarding to engagement, recognition, and retention, while also championing crucial culture and DE&I initiatives. With a minimum of 5-8 years of experience in HR, Employee Experience, People & Culture, or HRBP roles, you should possess a deep understanding of employee engagement, retention strategies, and culture development. Strong communication skills are essential - you should exu...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
As a Quantitative Teacher, your primary responsibility will be to conduct classes for competitive exams such as CAT, GMAT, GRE, and Placement tests. Your role will involve maintaining high academic standards while serving as a motivating mentor for the students. It is imperative to deliver superior academic content in a manner that ensures exceptional results. You will be expected to demonstrate excellent teaching skills across various educational programs, taking ownership of the students" progress in your subject. This includes providing feedback, conducting doubt-clearing sessions, and adding value to the students" learning experience. Organizing the classroom and learning materials to fo...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Training Specialist, you will be responsible for developing product/process training materials, which include digital presentations, training manuals, and instructional videos. You will schedule and conduct training sessions on various sales/call center topics/pitches for new employees, as well as train existing employees on new or updated procedures to enhance their performance. Your role will involve observing the daily operations of sales associates to identify areas for improvement and conducting refresher training sessions when necessary. You will collaborate with team leaders and managers to facilitate on-the-job training and measure the effectiveness of training sessions by prepa...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Sales Training Specialist at Livekeeping, you will be responsible for delivering structured sales training sessions to both new and existing team members. Your role will involve developing training materials, sales scripts, and modules tailored to regional markets. You will conduct role-plays, workshops, and feedback sessions to enhance team performance and track trainee progress, providing ongoing support and mentorship. Collaborating with sales managers to identify training needs and customize content accordingly will be a key aspect of your role. Ensuring training effectiveness through assessments and performance tracking will also be part of your responsibilities. It will be importa...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a highly creative and detail-oriented UI/UX Designer with expertise in logo design and video creation/editing, you will have a crucial role in shaping captivating user experiences for both web and mobile platforms. Your contribution will extend to establishing brand identity and visual storytelling through logos, icons, motion graphics, and short videos. Your responsibilities will span across UI/UX design, where you will craft user-friendly interfaces for various applications. This involves developing wireframes, prototypes, and high-fidelity mockups utilizing tools such as Figma, Adobe XD, or Sketch. User research, usability testing, and feedback sessions will guide you in refining desig...
Posted 4 weeks ago
1.0 - 3.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
We are actively hiring for #QualityAnalyst!!! Location- #Malad, Mumbai Shift- Rotational Shifts (including #nightshifts with 5 days working and 2 rotational week offs). #Immediate joiners preferred Skills Required- -1 year on paper experience as a #QA. - Conduct #qualityaudits, #callmonitoring #feedback sessions and #rootcauseanalysis to identify areas for improvement. - Prefeed US, UK BFSI, Cards, dispute AML and KYC domain - Perform #callcalibration exercises to ensure consistency among team members' performance. - Utilize QC tools such as #7QC, #SixSigma methodologies, and quality tools to drive process improvements. - Provide feedback to team members on their performance and suggest trai...
Posted 1 month ago
2.0 - 5.0 years
5 - 8 Lacs
Bhubaneswar, Kolkata, New Delhi
Work from Office
Scope of Work Develop and implement strategies to enhance the company culture, ensuring alignment with the organizations Vision, Purpose, and Values. Create Training and Learning content for Leadership, Team building and Life skills Research and adapt industry-leading HR practices to fit KNOWe's unique environment. Collaborate with Business Leaders to effectively execute initiatives that strengthen organizational culture. Create and administer engagement surveys by analyzing organizational context and benchmarking against industry standards. Compile and distribute employee feedback across all departments and communication channels. Facilitate the development and execution of action plans in ...
Posted 3 months ago
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