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5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Content Development Specialist, your primary responsibility will be to develop a thorough understanding of our products, processes, systems, and the regulatory/legal framework in order to create relevant, accurate, and meaningful content. You will play a key role in ensuring that sales targets are met and that the Mandated Sales Process is followed diligently. Additionally, you will assist in conducting effective train-the-trainer programs and help in organizing and managing training content for easy referencing and use. You will also be involved in managing outsourced content development and designing mechanisms to gather feedback on training content for continuous improvement. It is essential that you align with our organizational culture, embody our values, demonstrate ownership, innovation, customer focus, and teamwork in all your interactions with the team, internal customers, and clients. Supporting the development of colleagues and managing the growth of team members will also be part of your responsibilities. The ideal candidate for this role should have a minimum of 5-7 years of experience and hold a degree in any specialization. If you are passionate about creating impactful content, driving sales success, and contributing to the growth and development of a dynamic team, we encourage you to apply for this position.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an ideal candidate for this role, you should possess over 5 years of experience in the field of brand strategy, employee engagement, and internal communications. We are seeking individuals who exhibit a positive attitude and a willingness to learn, as we prioritize attitude over mere experience. Upon joining our team, you will receive training on our methodologies to effectively lead growth initiatives in brand strategy and employee engagement/internal communications. Your responsibilities will include developing internal communication strategies that are in line with our organization's goals and values. This entails creating and implementing comprehensive plans that effectively communicate key messages to our internal stakeholders. In addition, you will spearhead initiatives to enhance employee engagement and foster active participation in various company activities, events, and programs. During times of crisis, you will be responsible for preparing and executing communication plans to ensure that employees receive accurate and timely information. Furthermore, you will establish feedback mechanisms to gather valuable insights from employees and utilize this feedback to refine our communication strategies. Collaboration with senior management and department heads will be crucial to ensure that internal messaging aligns with our overall organizational strategy. Moreover, you will be tasked with developing training materials and programs aimed at improving internal communication skills across the organization. Your role will be pivotal in enhancing our internal communication processes and fostering a culture of engagement and transparency within our organization.,
Posted 4 weeks ago
3.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be joining HCL Tech as a Back Office QA professional in the BFS Domain. The walk-in interviews are scheduled for the 30th of September and the 1st of October, 2024, from 12:30 PM to 3:00 PM at HCL TECH ETA 1, Navallur. The role requires you to work in UK/US shift timings and have 3 to 8 years of experience in a QA role in the BFS domain, with a preference for experience in leading a QA team. Your responsibilities will include developing and deploying a Quality Approach mechanism for the services delivered, monitoring and maintaining quality and compliance targets of Service, deploying tracking, reporting, and feedback mechanisms from a QA standpoint, and structured problem solving using lean Six Sigma tools. You will need to develop Root Cause Analysis for any reported incidents, analyze historical data to identify top contributors of errors, and develop action plans based on QA scores. You will be responsible for ensuring adherence to the Quality Management System (QMS) through process and ISO audits, preparing and maintaining QMS documentation, and being an innovator and out-of-the-box thinker who is willing to go the extra mile. Strong presentation and communication skills are essential for this role. Functional competencies required include an excellent attitude with a willingness to learn, strong analytical and interpretation skills, excellent communication skills for interpretation and conversation, decision-making skills, email etiquettes, reporting skills, and leadership skills. Perks and benefits of this role include working in an MNC environment, two-way cab facility for up to 20 Kms, competitive salary, excellent working environment, free cab for female employees, international trainers, and world-class exposure. Additionally, at HCL Tech, you will have continuous opportunities for career growth and development with transparent communication, learning programs, and the chance to explore different roles and industries. HCL Tech is a fast-growing global tech company with offices in over 60 countries and a diverse workforce representing 165 nationalities. You will have the opportunity to work with colleagues from around the world in a virtual-first work environment that promotes work-life integration and flexibility. The company is committed to your growth, offering learning and career development opportunities at every level to help you discover your unique strengths and talents.,
Posted 1 month ago
3.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
You are invited to attend a walk-in interview at HCL Tech for the position of Back Office QA in BFS Domain on 30th September and 1st October, 2024, at HCL TECH ETA 1, Navallur. The interview timings are from 12:30 PM to 3:00 PM. The HR Contact person for this position is Deepthi Sai. This position requires a shift during UK/US timings and candidates must have 3 to 8 years of experience in a QA role in the BFS domain, with preference given to those who have experience leading a QA team. It is important to note that this is a work from office role and candidates who can join immediately or have a notice period of 1 month are preferred. As a Back Office QA in BFS Domain at HCL Tech, your responsibilities will include developing and deploying a Quality Approach mechanism for the services delivered, monitoring and maintaining quality and compliance targets of the service, deploying tracking, reporting, and feedback mechanisms from a QA standpoint, and structured problem-solving through the application of lean Six Sigma tools. You will be expected to analyze historical data to identify top contributors of errors, develop action plans based on QA scores analysis, ensure adherence to QMS through process & ISO audits, and prepare and maintain QMS documentation. Additionally, you should be an innovator and out-of-the-box thinker with sound presentation and communication skills. In terms of functional competencies, you should possess an excellent attitude, willingness to learn, analytical and interpretation skills, communication skills, decision-making abilities, email etiquettes, reporting skills, and leadership skills. The perks and benefits of this position include working at a multinational company, cab facilities for up to 20 km, competitive salary, excellent working environment, free cab facility for female employees, international trainers, and world-class exposure. Additionally, at HCL Tech, there are continuous opportunities for career growth and development, with transparent communication, learning programs, and the chance to experiment in different roles. HCL Tech is a rapidly growing tech company with a global presence, offering a diverse and inclusive work environment with opportunities for growth and flexibility. Join us to find your unique spark and grow with unlimited opportunities to shape your career.,
Posted 1 month ago
1.0 - 2.0 years
1 - 4 Lacs
Thane, Maharashtra, India
On-site
We are actively looking out for candidates who are specially abled and we have multiple designation Designation: Process Trainer Location- Thane and Bhayander - Should be from a BPO Background - Inbound and Outbound experience will do - Candidates with 1 year and above experience in language/ soft skill training - Excellent Communication in English - Dayshift 6 days working 1 rotational week off.
Posted 2 months ago
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