Learning Specialist - Corporate Walter P Moore

5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Training and Development Specialist at Walter P Moore, you will play a crucial role in designing, implementing, and overseeing the organization's training and development programs to enhance employee skills and competencies. Your responsibilities will include: - Developing and implementing comprehensive training programs aligned with organizational goals. - Supporting the planning, preparation, and execution of various L&D programs and campaigns. - Conducting interactive training sessions on various topics such as communication, presentation, teamwork, time management, leadership, problem-solving, and emotional intelligence. - Collaborating with Managers to identify areas of focus, skil...

Posted 5 days ago

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Refinery Shift Manager - Operations Nayara Energy

18.0 - 24.0 years

0 Lacs

gujarat

On-site

The job involves coordinating safe and reliable refinery operations within plant design parameters and policies. Acting as a key communicator between different refinery operation units, managing conflicts, and prioritizing maintenance tasks during silent hours. The role is critical for refinery operations during emergencies. As a Site Incident Controller, you will lead during emergencies until the designated Site Incident Controller takes over. Responsibilities include daily coordination of technical and operational strategies, ensuring refinery units throughput meets targets, optimizing yields, maximizing fuel consumption in furnaces and HMUs, and facilitating decision-making processes. You...

Posted 1 week ago

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Quality Analyst (Sales Process) r3 Consultant

2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Quality Analyst, your primary responsibility will be to develop and maintain internal support and call center quality standards. You will review a subset of sales agents" interactions such as calls, emails, and chats, and provide meaningful and constructive feedback on evaluations. It will be essential for you to discuss and explain feedback with agents in regular meetings and create strategies to improve support Key Performance Indicators (KPIs). Additionally, you will assist agents in enhancing their performance through specific guidance and ongoing support, identify training and onboarding needs, and initiate related projects. Generating reports reflecting support performance and rep...

Posted 1 week ago

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Call Center Quality Analyst I FIS Global

2.0 - 6.0 years

0 Lacs

haryana

On-site

As a member of the Quality team, you will be responsible for various tasks aimed at ensuring the adherence to company standards and identifying areas for improvement. Your duties will include evaluating customer interactions, providing feedback to agents for process improvement, analyzing trends from quality audits, and preparing detailed reports. Moreover, you will need to ensure compliance with regulatory standards, implement a structured feedback mechanism, and maintain accurate records of quality audits. To excel in this role, you are required to have a strong knowledge of quality concepts, terminology, and objectives. Proficiency in MS Office tools such as Word, Excel, and Access is ess...

Posted 3 weeks ago

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Product Specialist - Wealth Management 360 ONE Wealth

3.0 - 7.0 years

0 Lacs

delhi

On-site

As a part of our team, you will be responsible for presenting our diverse product offering to Ultra High Net Worth Individuals (UHNWI) and Family offices. This will involve showcasing a wide range of investment products and accompanying Relationship Managers (RMs) during client meetings to ensure a comprehensive understanding of the available options. You will collaborate closely with the Region head to boost sales performance across a meticulously curated selection of investment products. Your role will also entail establishing an efficient feedback loop between the branch's sales team and the central product team to continuously refine and improve our product lineup. In addition, you will ...

Posted 1 month ago

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