245 Feedback Management Jobs - Page 8

Should have worked for more than 3 years in SAAS product-based company Support the Product Manager in defining product vision, strategy, and roadmap Conduct market research and competitor analysis to identify user needs and trends Collaborate with design and development teams to create user stories, wireframes, and functional specifications Assist in prioritizing product features and managing the product backlog Track key product metrics to measure performance and inform future improvements Coordinate product releases and ensure timely delivery Gather and analyze user feedback to iterate and improve product features Help prepare product documentation and training materials

To analyze the technical complaints of the vehicle in the field. To provide feedback on Product Performance and for Product Improvement. To assist in spare parts requirement in co- ordination with Spare Parts division. Inspection of failed components to give decision. To train Dealers/ Customers / Technicians on Product and driving. To visit Dealer and Customer to provide technical assistance. To rectify defects in vehicles / overhaul aggregates. To inform manufacturing team on the field expectation. Help NPI team to know the market feedback & customer expectation To interact with customers on Sales & Marketing of Buses

We are searching for copywriting enthusiasts who have a passion for creative copywriting. As a digital agency copywriter, your role will involve project scoping, exploring new dimensions of copywriting, and crafting content for various platforms such as blogs, web pages, and ebooks. Collaboration is key in ensuring the success of projects and acquiring new clients. It is essential to evaluate the impact of your work within the team. Maintaining high-quality copy standards while working alongside the creative team is paramount. As a professional Digital Agency Copywriter, you must possess multitasking abilities and a positive attitude towards receiving criticism and feedback. Responsibilities...

The ideal candidate will lead initiatives to generate and engage to build new business for the company. You should be focused and possess strong communication skills. It is essential to think critically when making plans and demonstrate the ability to execute a particular strategy effectively. Responsibilities - Conduct high-level industry research to develop effective sales solutions. - Promote the company's products or services to prospective clients. - Participate in collaborative business meetings to update key stakeholders. - Provide continuous, constructive feedback to salespeople. - Conduct research to identify new markets and customer needs. - Keep records of sales, revenue, invoices...

As an Employee Engagement Specialist, you will play a crucial role in fostering a vibrant workplace culture and enhancing employee engagement through various innovative and enjoyable activities. Your passion for connecting with people and organizing events will be instrumental in boosting morale and job satisfaction among employees. Your key responsibilities will include developing and executing initiatives to enhance employee engagement, morale, and job satisfaction. You will be in charge of organizing company events, team-building activities, and social functions to create a sense of community and foster engagement. Facilitating open communication between employees and management, addressi...

As a call center team lead, your main focus will be on achieving the goals of the campaign and effectively managing the work assigned. Your primary objective will be to ensure that your team completes the assigned tasks within the specified time frame and with minimal disruptions. The success of a Team Leader is directly correlated to the performance of their team. Your responsibilities will include: - Supervising the daily operations of the call center. - Establishing clear team objectives and deadlines. - Monitoring and reporting on the performance metrics of the team. - Providing motivation and guidance to team members. - Assigning campaigns to agents and managing call volumes. - Monitori...

The Principal Structural Engineer is responsible for interpreting internal or external business issues and recommending best practices. You will be tasked with solving complex structural-related problems and working independently with minimal guidance. You may also be responsible for leading functional teams or projects and are regarded as a specialist in the field of structural engineering. It is essential to have in-depth expertise in structural engineering as well as broad knowledge of the structural discipline within the engineering function. Our ingenuity fuels daily life as we work together to forge trusted partnerships across the energy value chain. We have a history of making the imp...

The job requires you to focus on three key responsibilities: Customer Services: - Meet and greet customers in a friendly manner. - Assist customers throughout their shopping journey. - Share product features and benefits with customers. - Explain services to build trust and loyalty. - Resolve customer queries before and after sales. - Ensure timely product delivery to customers. - Collect feedback from customers on services and products. Inventory Management: - Perform daily quick counts of all available products in the store. - Receive bulk shipments, conduct physical counts, and update the system daily. - Replenish products daily to maintain display standards. - Identify and separate bad i...

Job Posting & Advertising: Drafting and posting job ads on job boards, career sites, and social media Ensuring job descriptions are clear and aligned with role requirements Resume Screening: Reviewing resumes to identify suitable candidates Shortlisting profiles based on pre-defined criteria Candidate Sourcing: Actively sourcing candidates through LinkedIn, job portals, and databases Building a talent pipeline for future hiring needs Interview Coordination: Scheduling interviews between candidates and hiring managers Sending confirmations and follow-ups to candidates Candidate Communication: Acting as a point of contact for candidates throughout the hiring process Providing timely feedback a...

Area Manager Little Italy Restaurants Reporting To: Head of Operations Location: Pune Role Objective: To drive operational excellence, cost control, guest satisfaction, staff development, and business growth across multiple outlets (dine-in, cloud kitchens, and franchises). The Area Manager acts as the brands frontline leader, ensuring execution and accountability in every unit. Nature of Role: Hands-On, Field-Focused, SOP-Driven This is not a desk job —it requires active, on-ground presence. The Area Manager must be present at outlets from 12:00 noon until restaurant closing , engaging during peak service times. This role demands strict execution of all assigned tasks and responsibilities i...

As a Fleet Manager in the Logistics team at PhonePe, you will play a crucial role in managing our on-ground delivery partner fleet to ensure a seamless customer experience and minimal delivery time. Your responsibilities will include supply planning, hiring and training of delivery partners, ensuring smooth onboarding processes, and conducting extensive training sessions. You will be responsible for explaining the incentive model, organizing event/holiday-based boosters, and maintaining streamlined on-ground operations for timely and reliable deliveries. Additionally, you will drive key central initiatives to effectively scale on-ground operations, collaborate closely with the delivery partn...

As an operational manager, your primary responsibility is to ensure adherence to operational workflows and standard operating procedures (SOPs) for service centre outbound operations. You will be monitoring the daily in scan and out scan of shipments and related paperwork to maintain efficiency in operations. Daily staff briefings will be conducted by you to communicate operational changes, route adjustments, and other relevant information to the team. It will be your duty to distribute pickups among the team members and guarantee timely pickups from regular customers as per agreed cut-off times. You are expected to work towards reducing nil pickup wastages among regular clients through feed...

Responsibilities - Own Client Engagements: Lead all client-facing calls and meetings, acting as the main point of contact. Drive Client Success: Ensure campaign performance aligns with client goals; proactively address concerns and offer solutions. Client Retention: Develop trust-based relationships that foster long-term engagement and renewals. Campaign Updates: Provide regular performance updates, insights, and next steps to clients. Internal Collaboration: Work closely with outreach, operations, and strategy teams to ensure campaign quality and timeliness. Feedback Loop: Gather and relay client feedback to internal teams for continuous service improvement. Requirements - 1-3 years of expe...

You will be responsible for writing, supporting, and managing projects to create high-quality medical and scientific communications, such as literature reviews, abstracts, posters, slide sets, and complex manuscripts for publication or presentation at congresses or to internal medical and clinical teams. You will work from various data sources, including clinical study reports and patient profiles, to prepare these deliverables. Additionally, you will perform quality control checks and proofreading to ensure the final outputs meet customer expectations. You will manage multiple projects simultaneously, focusing on up to two brands at a time. Gathering feedback from customers and implementing...

Front Office Manager: CAG Pride Hotel 1.Review Front Office Work and Report 2. Front Office Room Budget Resposible 3. Pitching the Clients and Develop Business 4. Training and Development 5. Guest Relationship Manager 6. Maintain Company Standard. Perks and benefits ESI/ PF/ACCOMMODATION/FOOD/INSURANCE/LEAVES

Welcome patients & basic assessment Patient photography & record keeping Coordinate with doctors & other staff Ensure availability of test reports in time Coordinate with patient relatives during surgery Post-surgery patient reception & briefing

Role & responsibilities Must be comfortable in a 100% phone-based customer interaction role Excellent verbal and written communication with a clear, distinct voice Strong computer skills (Excel, Outlook, MS Word, etc.) Passion for learning and agility in adapting to new processes Transcribe customer comments and track NPS ratings accurately Analyze customer needs and NPS drivers; suggest improvement actions Work effectively in a team, influencing across business levels and functions Preferred candidate profile Strong computer skills including: Excel, Outlook, MS Word, etc Bachelors degree required. Interested candidate can share their cv on mail id - neha.singh@sharekhan.com or can connect o...

Job Title: HR Coordinator Location: Jamnagar Shift: General (Day Shift) Experience: 2+ Years Salary: Negotiable based on interview performance Job Summary: We are looking for a proactive and customer-focused Customer Support Executive to join our team in Jamnagar . The ideal candidate should possess strong communication skills, hands-on experience with Excel and PowerPoint , and a positive attitude towards handling customer interactions. This role will involve preparing reports, collecting customer feedback, and ensuring smooth and effective communication across touchpoints. Key Responsibilities: Address and resolve customer queries via phone, email, or chat in a professional manner. Prepare...

Role & responsibilities Greet and welcome guests with a friendly, positive attitude Assist guests with seating, menu explanation, and service queries Coordinate with kitchen and service staff to ensure timely delivery Handle guest feedback, complaints, and special requests effectively Maintain up-to-date knowledge of the menu, services, and ongoing promotions

Main opportunities/challenges for this role Specific Accountabilities, responsibilities and main duties Customer Experience and Sales: Welcome all customers and visitors in a friendly and professional manner, Answer, all first level enquiries received in person, by mail, email, telephone, social media and web as per global Customer management & sales standards . The quality of customer interaction is proactive, customer friendly and compliant to British Council brand guidelines and Customer Service standards. Provide accurate information, promotional & registration material on all services offered by the British Council. Guide customers on the registration process and make all reasonable eff...

Role: Quality Analyst (QA) Job Location: Kolkata Client: Oxygen Open Positions: 15 Experience Required: 1-2 years Process: International Voice Process Work Days: 5 days a week Shifts: Rotational Transport: Two-way cab facility Notice Period: 15 to 30 days Education: Graduate Role Overview As a Quality Analyst, you will be responsible for evaluating customer interactions to ensure service quality, compliance with client standards, and operational excellence. This role involves monitoring calls and other contact channels, collaborating with multiple teams, and providing insights for continuous improvement. Key Responsibilities Monitor, evaluate, and audit a sampling of inbound and outbound cal...

Roles and Responsibilities: Supervise and guide a team of Lead Generation, Lead Acquisition, and Customer Experience. Define and track KPIs, KRAs, daily productivity, and conversion metrics. Oversee lead allocation, validation, deal pipeline movement, demo performance, and coordination with field sales teams. Monitor demos, closures, and ensure timely follow-ups on expiring subscriptions Implement and standardize processes across teams as per SOPs. Identify and resolve gaps in lead qualification, feedback, and follow-up strategies and work cross-functionally to fix them. Optimize usage of CRM and reporting tools, ensuring real-time data accuracy. Manage escalation flow from Customer Experien...

Handles front desk, greets clients, manages calls & appointments. Supports admin work, maintains records, coordinates with teams, collects client feedback, ensures data confidentiality. Skilled in MS Office, communication & multitasking. Provident fund Health insurance

You need to have excellent written and oral skills with a demonstrated understanding of the social space and platforms and measurement tools(we are hoping that you dont tell us you have created a Facebook campaign but instead tell us how your social media program helped the brand connect to its customers, drive revenue etc. 3-5 years relevant experience in Social Media - with proven track record of having nurtured large accounts to high growth stage. Spent 3-4 years in a reputed digital agency/publisher. Currently with an Advertising agency / Media agency in a mid-senior social media manager/evangelist profile Proficient in using tools like Radian 6, social analytics, social influencer manag...

Responsibility To comply with all company policies (e.g. data protection, equal opportunities, confidentiality). Maintaining, enhancing and promoting PR Newswires Indian general media & trade media circuits Monitoring and responding to feedback or queries from journalists Maintaining and updating the IDD (International Distribution Database) Building and maintaining of relationships with the media , ensuring best possible end-user experience and satisfaction Collecting feedback from the media for product development Adherence to departmental operating procedures Candidate Profile Fluent in English Knowledge of media working practices and media requirements in India Ability to work effectivel...