245 Feedback Management Jobs - Page 5

As a B2B Travel Tech startup reshaping the way travel agents sell and deliver exceptional travel experiences worldwide, we enable travel agents to book flights, hotels & holidays conveniently and provide comprehensive end-to-end on-ground travel services. With over INR 1000 crore+ GMV (sales) and rapid growth, our strong business model and focus on delivering an excellent customer experience have facilitated sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors. Working with us offers the opportunity to collaborate with a young & passionate team, closely engage with the founders, and experience fast caree...

As a recruitment consultant intern at Beamstacks Technologies, you will have the exciting opportunity to learn and contribute to our recruitment processes. With your existing knowledge in recruitment, you will play a crucial role in helping us identify and attract top talent to join our dynamic team. You will assist in sourcing, screening, and interviewing candidates for various positions within the company. Collaborating with hiring managers to understand their recruitment needs and developing effective recruitment strategies will be a key part of your responsibilities. Utilizing various recruitment tools and platforms to reach potential candidates and maintaining a candidate pipeline will ...

We are seeking an Academic Coordinator to oversee the academic operations of caregiver training programs, manage student progress, and support the expansion of training-related outreach activities. Your responsibilities will include managing curriculum delivery and academic schedules, tracking student performance and feedback, liaising with trainers, resource persons, and support staff, supporting monitoring and evaluation of learning outcomes, and liaising with stakeholders in the Academic space. This is a full-time position with a day shift schedule. The ability to reliably commute or relocate to Chennai - 600017, Tamil Nadu is preferred before starting work. The ideal candidate should hav...

Indian Police Foundation Internal Police Reforms Project STATE RESEARCH ASSOCIATE (TAMIL NADU) Job Description The Research Associate will work closely with the State Supervisor Tamil Nadu, State Nodal officer Tamil Nadu & IPF Central team. This role requires that the candidate is skilled both in research and project management and is acquainted with police working. Research Associate will be stationed at Chennai, Tamil Nadu but will be required to travel to various districts in Tamil Nadu and other States including IPF Headquater Delhi as and when required & stay for 3-4 weeks, on need basis. Qualifications: Essential: 1. Bachelors or higher degree in Police Sciences/Social Sciences / law/ ...

As a Quality Analyst, your primary responsibility will be to develop and maintain internal support and call center quality standards. You will review a subset of sales agents" interactions such as calls, emails, and chats, and provide meaningful and constructive feedback on evaluations. It will be essential for you to discuss and explain feedback with agents in regular meetings and create strategies to improve support Key Performance Indicators (KPIs). Additionally, you will assist agents in enhancing their performance through specific guidance and ongoing support, identify training and onboarding needs, and initiate related projects. Generating reports reflecting support performance and rep...

The ideal candidate for this position will be responsible for engaging with validated customers to drive sales through calls and emails. You will be expected to possess comprehensive product knowledge in order to provide detailed information to customers and effectively resolve any queries they may have. Acting as a liaison between financial institutions (banks and NBFCs) and customers will be a key aspect of this role, ensuring timely resolution of customer queries. Understanding and addressing customer needs to provide top-notch service and support will also be a crucial part of your responsibilities. Additionally, you will be required to track customer feedback and collaborate on continuo...

As an EV Town Executive, your primary responsibility will be to enhance the productivity of EV Sales Executives (DSE) and outdoor Test Drive Executives (TDE). This involves ensuring the availability of Customer Care Executives and focusing on competency building. You will also be expected to maintain Closed Loop Feedback (CLF) and Post Sales Feedback (PSF) adherence, along with following process and standard adherence protocols. To excel in this role, candidates with experience in 2W dealership/Agency are preferred. However, individuals with exposure in 4W who are willing to transition to the 2W segment will also be considered. This position requires frequent travel, with an average of 20-22...

As a seasoned professional in the field of Collections, your primary responsibility will be to lead the team proactively by personally visiting critical and high-value customers to ensure timely resolution and collections. You will be entrusted with the task of strategizing and implementing effective plans to achieve the set goals for the assigned region. Your role will also involve liaising with external vendors, including Legal, to enhance productivity and efficiency within the team. Key Responsibilities: - Visit critical cases for resolution and collection, demonstrating a hands-on approach. - Lead the team by setting an example through personal visits to critical and high-value customers...

Call existing customers to collect feedback on services or products. Record customer responses accurately and objectively. Make outbound calls to potential customers to promote products. Explain product features, benefits, and pricing clearly. Perks and benefits Incentives Job stability Performance Bonus

As a Retail Customer Support Executive at a healthcare brand located in Aurangabad, your primary responsibility will be to greet customers and assist them in finding products that meet their needs. You will play a crucial role in providing detailed information about products, including specifications, pricing, and benefits to ensure customer satisfaction. Additionally, you will be tasked with managing inventory levels to ensure stock availability and keeping the sales floor well-organized, clean, and visually appealing. You will also be responsible for executing in-store events, promotional materials, and effectively communicating promotional offers to customers. Collecting and managing cust...

As a Voice and Accent Trainer, you will be responsible for developing and conducting training programs to enhance voice and accent clarity. Your focus will be on improving pronunciation, articulation, and tone control to facilitate effective communication. You will provide valuable feedback and guidance to employees on voice modulation and emotional expression. Additionally, you will work on enhancing voice projection techniques to ensure better communication in a global business environment. To excel in this role, you must possess clear communication skills, expertise in voice modulation, pronunciation, articulation, tone control, emotional expression, and voice projection. A minimum of thr...

You are invited to join our team as a Manager OR Sr Manager MICE in Mumbai. Your primary responsibilities will include liaising with DMCs/Hotels to ensure rate competitiveness, staying updated on new market trends, negotiating market deals, and securing confirmations. You will be engaging in final negotiations with vendors to strengthen relationships, confirming booking details, and conducting product presentations to corporate clients for sales closure. Additionally, you will work closely with the Sales Team, accompanying them in client meetings to understand corporate requirements and develop detailed itineraries. You will also be responsible for managing customer and corporate group feedb...

As a customer service representative, you will be responsible for maintaining an up-to-date customer database and records in the system. This includes making service reminder calls to customers, scheduling appointments during these calls, and updating the system accordingly. You will also be expected to conduct post-service feedback calls to customers in accordance with the established process. In addition to handling customer interactions, such as answering calls professionally to provide information about products and services, you will need to gather details of complaints and ensure they are appropriately recorded. Keeping records of customer inquiries, complaints, and comments, as well a...

The Service Management Advisor 3 plays a crucial role in facilitating the delivery of customer services, ensuring that contracted services are effectively provided from a technical standpoint and are in alignment with all operational requirements. Your primary responsibilities will include assisting in service delivery activities to ensure the timely achievement of milestones and dates within the specified quality and cost parameters. You will collaborate with key customer contacts to maintain an efficient end-to-end service relationship throughout service lifecycles. Additionally, you will gather information and recommendations to support service review meetings and joint escalation calls w...

Roles and Responsibilities : Keeping in contact with existing customers in person and by phone Making appointments with and meeting new customers Agreeing sales, prices, contracts and payments Meeting sales targets Promoting new products and any special deals Advising customers about delivery schedules and aftersales service Recording orders and sending details to the sales office Giving feedback on sales trends Qualification Undergraduate, Any Graduate

Do you want to work on complex and pressing challenges, the kind that bring together curious, ambitious, and determined leaders who strive to become better every day If this sounds like you, you've come to the right place. In this role, you will play a pivotal part in supporting the case management of new joiners with a strong focus on risk mitigation. You will orchestrate seamless digital onboarding experiences for McKinsey colleagues across multiple locations in Asia, Eastern Europe, the Middle East, and Africa. Your responsibilities will include initiating and monitoring background checks for new hires, ensuring a thorough and comprehensive process while escalating issues as needed. You w...

As a Zonal Head in the West Zone for our client based in Mumbai, you will play a crucial role in achieving sales targets, maintaining company values, and ensuring efficient operations. You will be responsible for overseeing the district and territory-wise sales targets on a monthly basis, focusing on SKU-wise planning, and empowering your team for better decision-making. Your role will involve segmentation of customers for increased prescription share, providing feedback to the marketing team, and ensuring timely submission of reports and claims. To be successful in this role, you should have a minimum of 10-15 years of experience in pharma sales, including 3-4 years as a Regional/Zonal Head...

Description: Quality Analyst NOTE : Kindly mention my name " Nivetha " in the entry form or interview form and give me the call once you reach the office. Location: Chennai, Tamil Nadu, India Experience: 2-6 years Preference: Both Male & Female candidates Role & responsibilities We are looking for an experienced Quality Analyst (QA) to join our BPO team. The QA will be responsible for monitoring and evaluating customer interactions across calls, chats, and emails to ensure compliance with quality standards and client expectations. The role requires excellent analytical skills, attention to detail, and the ability to provide constructive feedback to drive continuous improvement in performance...

Customer Outreach Sales Generation Product Knowledge Record Keeping Follow-Up Feedback Gathering Team Collaboration Performance Tracking

Description: As a Senior Global Talent & Development Executive, you will play a crucial role in designing, implementing, and learning and development programs for the organization. You will work closely with Training manager, subject matter experts, and other stakeholders to identify training needs, develop training materials, and deliver effective learning experiences. Your primary goal will be to enhance the skills, knowledge, and performance of AVASO employees, ultimately improving customer satisfaction and operational efficiency. Experience: 3-5 years of experience. Out of which 2-3 years experience in training department exclusively. Responsibilities: Training Needs Assessment: Identify...

As a Junior Network Engineer based in Bangalore, India, your main responsibilities will include planning and executing Firewall Installation either remotely or onsite, while ensuring adherence to best practices. You will be providing seamless customer support via phone and email, troubleshooting Firewall and Network related issues effectively. It is crucial to maintain detailed documentation of customer interactions, solutions provided, and feedback in the issue tracking system for future reference and improvement of best practices. You will play a key role in relaying customer feedback and recurring technical issues to the product team through reporting managers. Continuous learning is esse...

The job involves understanding the allocated position's job description, gathering data from various sources to screen candidates for the desired profile and suitability for the company. You will be responsible for coordinating with interviewers for the final round of interviews and providing the received feedback to the recruitment head. Ensuring that interviews are conducted as per the defined process and filling positions within the Turnaround Time (TAT) will be crucial aspects of the role. This is a Full-time position with benefits including Provident Fund and a Performance bonus. The job requires working the Day shift and the preferred education level is a Master's degree. The work loca...

Spudnik Farms is seeking a dynamic Marketing & Sales Lead to spearhead revenue growth, enhance market expansion, and cultivate strategic partnerships for Spudnik Farms. This role is tailored for individuals who excel in a fast-paced, impact-oriented setting and possess a fervor for sustainable food systems. As the Marketing & Sales Lead, your primary responsibilities will encompass sales strategy development to engage and retain D2C customers, establishment and management of a robust sales funnel targeting D2C and B2B sales, exploration of new leads and potential markets such as gated communities, apartments, larger institutions, and diverse geographies. Collaborating with customer support t...

You should have a minimum of 3-6 years of total work experience, including institutional or corporate sales experience. Experience in the dynamic and evolving E-commerce domain is required. Your responsibilities will include B-to-B lead generation, sales prospecting, preparing proposals, and negotiating and closing deals to achieve revenue targets. Key Result Areas (KRA): - Suspect, prospect, and generate new sales leads from corporate, B2B, institutions, and educational entities. - Manage the end-to-end sales process for products like fans, kitchen appliances, home appliances, etc. - Implement a sales process involving lead generation, cold calling, client meetings, prospecting, customer on...

The Tour Executive is responsible for planning, organizing, and coordinating domestic and international tour packages. Your role will involve handling client queries, preparing itineraries, managing bookings, and ensuring customer satisfaction throughout the travel experience. You will respond to client inquiries about tour packages via phone, email, and in-person. Your responsibilities will include planning customized travel itineraries based on customer needs and budgets, coordinating bookings for flights, hotels, transportation, and sightseeing, and processing visa applications, travel insurance, and other necessary documents. Additionally, you will liaise with suppliers such as hotels, a...