84 Feedback Management Jobs - Page 4

Role & responsibilities Out calling Abandoned Cart & Cancellation Feedback & ratings from New Customers i. At the time of order placement (welcome & feedback) ii. At the time of Delivery (feedback) iii. Post installation (final feedback & rating) 2. In-coming calls Assistance while placing the order Assistance in product information Assistance in any service-related escalations & close looping 3. Coordination D2C Service SPOC Logistics Operations head D2C 4. MOP analysis Daily analysis & reporting of MOP (Online pricing) 5. Website Audit Pricing, Offers Specifications & Features Infographics & Images Competitive landscaping UAT Analysis Required Candidate Profile Excellent Communications & Customer handling skills Language proficiency English & Hindi (any additional language will be a merit) MS XL knowledge & report making Minimum Product knowledge Should be willing to learn & focused towards self-growth

We are seeking a skilled and motivated Service Engineer / Senior Engineer with hands-on experience in robotics to join our dynamic team. The ideal candidate will be responsible for supporting installation, commissioning, programming, troubleshooting, and maintenance of robotic systems, while providing excellent technical support to customers and internal teams. Key Responsibilities: Lead and support new project installation and commissioning activities. Program and configure robotic systems to meet customer specifications. Provide on-site troubleshooting and telephonic technical support to customers. Deliver technical guidance and training sessions to service members, customers, and system integrators. Conduct routine robot servicing and preventive maintenance activities. Prepare and submit timely daily and weekly service reports to senior management. Develop and propose AMC (Annual Maintenance Contracts) and spare parts solutions to customers, contributing to business growth. Gather and communicate customer and system integrator feedback to management for continuous business improvement. Qualifications and Experience: Bachelors degree in Engineering (Mechanical, Electrical, Mechatronics, or related field) with a focus on robotics. 2 to 5 years of proven experience in robot service, application, programming, and project commissioning. Experience working with leading robot brands such as Yaskawa, Fanuc, Kuka, Torque Robotics, Skytech Robotics, or similar. Hands-on experience with Kawasaki robots is highly desirable. Strong troubleshooting and problem-solving skills. Ability to work flexible hours, including weekends and public holidays, as per company requirements. Skills and Attributes: Excellent communication and interpersonal skills. Customer-oriented approach with the ability to work independently and in a team. Strong technical aptitude with a passion for robotics technology. Ability to manage multiple priorities and deliver results under pressure. If you are passionate about robotics and eager to contribute to a growing company with cutting-edge technology, we encourage you to apply!

Plan and manage employee training programs by collaborating with experts, scheduling sessions, and handling logistics. Assess training needs, evaluate effectiveness, and ensure smooth delivery to enhance skills and support company goals.

Roles and Responsibilities Manage field marketing activities, including product promotions, sales visits, and customer meetings. Develop and execute marketing strategies to increase brand awareness and drive business growth. Collaborate with cross-functional teams to launch new products and services. Provide feedback on market trends and competitor activity to inform marketing decisions. Desired Candidate Profile 3-8 years of experience in B2C marketing or related field (pharmaceutical industry preferred). Bachelor's degree in any specialization (e.g., B.Pharma, B.Sc). Strong understanding of b2c marketing principles, sales promotion techniques, and management skills. Excellent communication skills for effective collaboration with internal stakeholders.

Indian Police Foundation Recruitment of Research Associate Project Name: Internal Police Reforms Post: Research Associate, (1) Location: Raipur, Chhattisgarh with Travel to Delhi and other States. Job Description Indian Police Foundation invites application from young professionals to fill one temporary position of a Research Associate in Chhattisgarh. This recruitment is initially for a period of one year, extendable up to 1 year. Qualifications: Essential: Bachelors or higher degree in Police Sciences/Social Sciences / law/ Management. Experience in research and data analysis skills (both qualitative and quantitative) Strong written and verbal communication skills in Hindi and English High level of proficiency in computer skills. Ability to work effectively in a collaborative team environment. Desirable: Knowledge about police domain, law and procedures Age preferably below 35 years Possession of own Laptop Candidates with proficiency in the English, Hindi and local dialect will be preferred. Preference will also be given to candidates who can join within 15 days. Salary/Perks: Monthly salary of Rs 40,000/- per month with 5% annual increment Transport allowance of Rs 5,000/- per month Reimbursement of travel and accommodation during visit to police stations, districts and to IPF HQ Delhi as per the entitlement fixed by IPF Other service conditions will be governed by IPF HR and other policies Selection Process Selection will be based on a written exam and an interview to be held in the month of June 2025. About the Role The Research Associate will work closely with the State Supervisor & State Nodal officer. This role requires that the candidate is skilled in both research and project management and is acquainted with police working. Research Associate will be stationed at Raipur Chhattisgarh as mentioned above but will be required to travel to various districts in the Chhattisgarh and other States as and when required. Responsibilities Assist the State Supervisor and Project Director in conduct of Public Consultation Meeting with various stakeholder, baseline and final evaluation Data Analysis Training Workshops Assist in the preparation of training material in consultation with State Supervisors and Project directorate. Assist in organising the training programs in districts Fieldwork- visits to PSs Handholding and Evaluation Visits : Accompany Project Coordinator/Assistant Project Coordinator & State Supervisors during field visits to police stations, making records relating to project implementation, gaps, field issues and project evaluation both during the Pilot and Main project phases. Documentation Best Practices: Document and organise data on good practices discovered during field visits and desk research. Meeting Minutes: Prepare minutes of meetings, discussions and workshops, summarizing key points, action items and follow-up steps. Citizen Feedback: Collect feedback from people visiting police stations about their experience and satisfaction Data collection from PSs in prescribed formats Communication & Coordination: Correspond with State Police, Project Hqr. and other stakeholders: Act as a liaison between the project team at Delhi, the State Supervisors and with nodal officers in the state police, ensuring smooth communication, information exchange and prompt follow up. Reporting Project Progress Reports: Compile field reports, analyse the data and prepare comprehensive project progress reports for submission to the Project Hqr. and State police on fortnightly and/or monthly basis. Manuals and Reports: Assist in the preparation of the (i) Change Manual, revising it from time to time, (ii) Pilot Project evaluation Report and (iii) Final Project Report. Miscellaneous: Attend to other tasks related to the project, as assigned by Project Director/Project Coordinator/Assistant Project Coordinator or State Supervisor from time to time. How to apply Please visit https://www.policefoundationindia.org/careers to access the application form and guidelines for submitting your application. For any queries or concerns, you can contact us at u or call us at 9625878853 Deadline for submission of application through email: 13th June 2025 till 5:00 PM Only.

Responsibilities Define and manage product backlog Prioritize features and tasks Ensure technical feasibility and compliance Coordinate with founders and developers Support sprints and timely delivery Contribute to building the tech team Work from home Performance bonus

Front Office Manager: CAG Pride Hotel 1.Review Front Office Work and Report 2. Front Office Room Budget Resposible 3. Pitching the Clients and Develop Business 4. Training and Development 5. Guest Relationship Manager 6. Maintain Company Standard. Perks and benefits ESI/ PF/ACCOMMODATION/FOOD/INSURANCE/LEAVES

Job Title: Customer Service Team Lead #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Responsible for the day to day management of the contact centre to ensure that KPIs are met. Develop, review and distribute daily, weekly and monthly performance and service reports and make recommendations to the Project Manager to maintain the agreed service levels to customers Establish work procedures and processes that support the company and departmental standards, procedures and strategic directives. Ensure that the feedbacks provided to the team members on their performance are accurate, complete and timely. Provide coaching and guidance to ensure team members meet their KPIs and adhere to the organizations guidelines and policies. Collaborate with Customer Experience and Training team to idenitify the issues , drive the metrics and able to balance and prioritize the above based on seasonality and the needs of customers, team and client. Enhance the performance of team members by creating team connection, team briefings, and monthly coaching sessions. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least a Graduate , Bachelor's Degree, Post Graduate, Professional Degree in any field. Preferably with 2 years of working experience in FinTech industry required for this position Experience in leading, inspiring and motivating others to meet goals and metrics Possess project and resource management skills Strong communication and interpersonal skills Excellent decision making and analytical skills. Excellent verbal and written communication skills in English and the language of supporting market Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.

Work Outline: Managing Key accounts of various stakeholders involved in each last-mile transaction (Interiors, contractors, & Customers) - at any point in time, managing 100s of WhatsApp groups throughout the lifecycle of the customer Coordinating with ops, marketing, and the technical team for timely product delivery, service, and collections Ensuring end-customer satisfaction by delivering high-quality service & convenience. Regular site visits to understand the pulse of each site transaction & preempting any problems. Ensuring Mistris & labourers are happy & satisfied. Ensuring the execution of randomized customer delight programs by understanding the reference possibility and volume. Collecting videos after site completion, on feedback, promptly & in the format as directed by the company. Must-haves: A bachelor's / Diploma degree + Have at least 1-2 Years of working experience. (MBA a plus) Background in hospitality would be considered. Proficiency in Google Suite - including Sheets and Docs. + Excellent hold in English and Hindi. (Speaking + Writing) An experience in the MIS Department for a Building material company. (Cement, paints & similar mix chemicals/ cementitious products are a plus ) Why Join Us ? - High Growth ( Company is in the hyper-growth phase, if there is the right intent, learning will be explosive ) High levels of ownership, autonomy & freedom Meritocratic culture Access to the Founding team in the flat hierarchy (ex IIT, IVY league dropouts,& advisors who were top executives in top Indian companies - UltraTech, JSW, etc.) Work-perks: We believe in wealth creation. ESOPs are guaranteed. Half-yearly appraisals Monthly salary or incentive can be increased up to 2x in 6 months, based on learning, growth, and performance. Skill development Stipend ( Workshops/ Courses/ Books ) - 100% covered. We are adventurous. Sporting events, Hiking, and GoKarts will be in the quite often bucket.” Whereas Scuba diving, Trekking, or Yoga-retreats on completion of a particular milestone. Who should apply: Learning attitude & inherently curious individuals. Should be grounded & hands-on. Compassionate & Empathetic human being Should value excellence & have a warrior spirit.