532 Feedback Jobs - Page 9

We are looking for an experienced SOP Writer to join our team at the Calicut branch of anfield study abroad. Your main responsibility will be to effectively convey students" academic accomplishments, career objectives, and personal aspirations to improve their chances of gaining admission to esteemed educational institutions across the globe. Your tasks will include conducting detailed interviews with students to comprehend their academic history, career goals, and personal experiences. You will be tasked with creating well-crafted, customized Statements of Purpose (SOPs) that showcase the students" unique attributes, successes, and motivations. It will be essential to ensure that the SOPs align with the specific criteria and guidelines of each university or educational program. In addition, you will need to conduct thorough research on universities, programs, and relevant academic disciplines to tailor the SOPs accordingly. Editing and proofreading SOPs to guarantee clarity, coherence, and grammatical correctness will also be part of your role. Collaboration with the counseling team to gather essential information and insights for SOP development will be crucial. Moreover, providing constructive feedback and guidance to students to enhance their SOP drafts will be expected. Staying abreast of the latest trends and best practices in statement of purpose writing and study abroad admissions is imperative. You will handle multiple SOP writing projects simultaneously, meeting strict deadlines while maintaining confidentiality and professionalism when dealing with students" personal data and academic records. Job Specification: - Proven experience as an SOP writer, academic writer, or similar role, preferably in the study abroad consultancy sector. - 1-2 years of experience in crafting Statements of Purpose for undergraduate or graduate programs. - Excellent writing skills with a meticulous attention to detail and a solid grasp of grammar and syntax. - Ability to conduct effective interviews and extract pertinent information from students. - A bachelor's degree in English, journalism, education, or a related field is preferred. Location: Millennial Square building, Kozhikode Bypass, opposite to UL Cyber Park, Thondayad, Kozhikode, Kerala 673016 This is a full-time, permanent position requiring at least 1 year of SOP writing experience. The work location is in person.,

The Analytical Product Specialist role provides technical expertise and support to customers and internal teams, focusing on India and extending to the APAC region. You will be responsible for both pre-sales and post-sales support, utilizing in-depth knowledge of Biotage analytical product lines to ensure customer satisfaction, product adoption, and business growth. You will be based in Hyderabad, Bengaluru, Mumbai, or Ahmedabad, with key responsibilities including: Technical Support: - Deliver pre- and post-sales technical and applicational support on Biotage's analytical sample preparation to customers, distributors, and internal teams in India and APAC. Customer Relations: - Establish strong relationships with key customers by offering tailored solutions. - Conduct product demos, seminars, and workshops. - Provide support to sales during customer visits and presentations. Sales Support: - Assist the sales team with product positioning and competitive differentiation. - Support regional sales strategies, identify new business opportunities, and offer market insights. Market Research & Feedback: - Stay updated on industry trends and competitor products. - Gather customer feedback to drive product improvements and R&D efforts. Education Qualifications & Experience: - Possess a Masters or PhD in Analytical Chemistry (PhD preferred) with a strong understanding of sample preparation and LC-MS/MS techniques. Experience: - Demonstrate proven experience in analytical workflows, with at least 5 years in technical support or as a product specialist in the analytical chemistry industry, or equivalent hands-on technical experience. Skills: - Showcase a strong technical problem-solving ability. - Exhibit excellent communication and presentation skills. - Display willingness to travel frequently in India and APAC. Travel: - Expect frequent travel within India and occasionally across APAC. Languages: - Fluency in English is a must; proficiency in regional languages is considered a plus.,

Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Collaborate with the Quality, Product, and Support teams to suggest service or product improvements. 5- Maintain detailed and accurate records of customer interactions and feedback. 6- Follow up with customers post-resolution to ensure satisfaction. 7- Provide daily/weekly reports to management highlighting trends in customer feedback. Soft Skills: Excellent communication and interpersonal skills. Patient, empathetic, and user-focused. Strong multitasking and teamwork abilities. Why Join Us? Friendly and collaborative work culture Opportunity to make a direct impact on customer experience Growth and learning opportunities within a dynamic team

We're Hiring: Team Leader Collections (International Process) Location: Bhayandar, Mumbai Shift: Rotational (US Shifts) Qualification: Minimum Graduate Experience: Prior experience in International Collections is mandatory Package Offered: Up to 8 LPA Job Overview We are looking for a passionate and result-driven Team Leader Collections to lead a high-performing international collections team. The ideal candidate will bring strong leadership, analytical skills, and a customer-centric approach to drive results and team development. Required Skills & Experience Proven experience in International Collections Proficiency in MS Word, Excel, Access, and PowerPoint Strong analytical and problem -solving capabilities Excellent verbal and written communication skills High sense of ownership, accountability, and initiative Natural leader and motivator of teams Willingness to work in rotational US shifts HR Contact Details Pooja 9284020759 poojamatrix9@gmail.com

Looking for 4+ years of experience in CommunicationTraining Domain - Learning and Development Location- Mysuru WFO| Rotational Shifts Any Graduate CTC- 9 LPA (62K in hand) Immediate joiners only Contact- 8529474615 Radhika

We are seeking a Maths teacher to educate students in the 11th and 12th standards. As a teacher, you will be tasked with ensuring timely coverage of the syllabus while providing complete clarity on mathematical concepts. It is crucial that you focus on strengthening the fundamental Maths concepts of students and fostering their interest in the subject. In addition, you will be expected to conduct regular tests and offer transparent feedback to students. This is a part-time position with an expected commitment of 25-30 hours per week. The schedule for this role is in the evening shift. The ideal candidate should have a total of 5 years of work experience, with a preference for those who have worked in a similar capacity before. The work location for this role is in person. If you are passionate about Maths education and possess the necessary experience to guide students effectively, we encourage you to apply for this rewarding opportunity.,

Roles and Responsibilities Conduct quality audits, call monitoring, and root cause analysis to identify areas for improvement. Develop and implement corrective actions (CAPA) to address non-conformities found during audits. Collaborate with cross-functional teams to ensure compliance with quality management systems (QMS). Provide feedback on customer quality issues and work closely with customers to resolve them. Utilize various quality tools such as Pareto analysis, RCA, QC tools, Call Calibration, Feedback, etc. to drive continuous improvement. Desired Candidate Profile 3-8 years of experience in a similar role within the BPO industry. Strong understanding of Quality Management principles and practices (ISO 9001:2015). Excellent communication skills for effective collaboration with internal stakeholders and customers. Ability to analyze data from various sources using tools like 7QC, Call Monitoring, Call Quality etc. Total Experience: 5 Yrs As Assistant Manager: 1.5 Yrs BPO experience is mandatory Work location: Kolkata Interested candidates can apply here puja.vishwakarma@startek.com

Job Summary: We are hiring a passionate and results-driven Sales Executive (0 to 3 years experience) to promote and sell high-rise residential apartments . The role involves engaging with walk-in customers, conducting site visits, explaining project features, and converting leads into sales. This is a client-facing role that requires strong communication, follow-up, and presentation skills. Note: Candidates who are local to hyderabad and Immidiate Joinners can apply this position Key Responsibilities: 1. Lead Management & Client Engagement Attend to Direct walk-in clients at the site office or sales gallery. Understand customer requirements and suggest suitable apartment options in high-rise projects. 2. Site Visits & Project Demonstration Schedule and conduct site visits with clients and explain key highlights such as layout, floor plans, amenities, and views. Highlight project like high-rise advantages (view, ventilation, security, premium amenities). Build confidence with customers by explaining legal approvals, RERA compliance, and payment plans. 4. Market Research & Customer Feedback Gather market insights about competitor projects, pricing, and offers. Provide feedback to management on buyer preferences and queries. Key Skills : Strong verbal communication and Fluency in English, Telugu, Hindi. Customer-centric approach with a positive attitude. Good understanding of high-rise apartment features, specifications, and buyer behavior. Basic knowledge of property sales processes and documentation. Proficiency in MS Excel and WhatsApp/Email communication. Qualifications: Bachelors Degree or Post Graduate (B.Com, M.BA) 0 to 3 years of experience in real estate sales (preferred) Freshers with excellent communication and a passion for real estate are encouraged to apply.

JOb Responsibilities: Manage Customer Queries/Issues. Determine, collect, and document all information necessary to process customer requests for product shipment on a daily basis. Communicate with customers, warehouses, and freight carriers with regard to expediting sales orders, carrier transit times, warehouse cut off times and late fees. Act as a single point of contact for Account Managers and Sales Partners on behalf of the customer. Conduct root cause analysis to diagnose problem and suggest the best possible solution to the customer in lines with UPL’s policy and procedures. Liase with different teams to expedite the resolution to provide quick resolution/ feedback to customer. Prepare Sales order for all domestic plants and warehouses while ensuring 90 % dispatches within 3 days after schedule. Provide plant wise dispatch plan on daily basis and keep tracking for the same. Track plant wise sales on daily basis and communicate the same to relevant team members. Coordinate with Supply chain and production team through regular plant visit resulting in efficient business transactions. Keeps records of customer interactions, process customer accounts and file documents. Provide logistic support by coordinating with different local transporters for arranging required vehicle ensuring smooth dispatches. Follow up with sales team for purchase orders and provide information around material availability. Knowledgeable of all resources available within UPL to respond to customer’s requirements and/or concerns with timely decision making and problem solving Performs special assignments and related duties to improve customer service as business dictates. Must be able to interact with customers and project a positive and professional image of UPL during high stress situations. REQUIRED EDUCATION AND EXPERIENCE: Graduation Required 3-5 years of professional experience Ability to assist customers in various situations Good Communication Skills LOCATION: Mumbai, India KEY SKILLS REQUIRED: Must possess sales and customer relation skills. Good problem solving and analytical skills and detail oriented. Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers. Ability to handle sensitive information with confidentiality and discretion. Proficient at multi-tasking.

About Habuild: Habuild is Indias first habit-building platform starting with daily yoga. Our mission is to make habit building simple, consistent, and joyful for every household. Whether you're 3 or 91, we help you show up daily. With over 1 Crore members across 100+ countries, Habuild is building the largest wellness movement rooted in daily discipline, consistency, and care. As we scale rapidly, were looking for a quality-focused and process-driven leader to head the Audit and Quality Check vertical within our Member Support Team . This role is central to ensuring we consistently deliver exceptional support experiences to our growing global community. To Apply: Please fill up the application form- https://habuild.keka.com/careers/jobdetails/90411 What Youll Do Own and evolve the quality audit framework for Community Support across chat, voice, and email channels Lead the quality and audit vertical of the Member Support team, ensuring high standards of accuracy, empathy, and responsiveness. Design and implement quality check processes, review frameworks, and audit schedules for chat, call, and email support. Monitor and evaluate interactions to identify gaps in training, tone, resolution, and escalation handling. Provide actionable feedback to support agents and drive continuous improvement through coaching and retraining. Build a QC dashboard to track key metrics, resolution time, accuracy scores, etc. Collaborate with internal product and tech teams to work with AI-backed quality control toolshelp fine-tune models, validate scoring logic, and assimilate AI-generated findings into actionable insights Collaborate closely with support operations, training, and product teams to enhance the overall customer experience. Define quality benchmarks, and ensure adherence through regular audits. Implement tools or processes to automate QC sampling, feedback loops, and reporting. Lead a small team of quality analysts (if applicable), ensuring delivery against audit SLAs What Were Looking For 3–4 years of experience in a support QA/audit role, preferably in a B2C setup (wellness, edtech, or consumer tech is a plus), or experience in customer support or BPO environments Experience with support channels like chat, voice, or email is a must Proven experience in setting up and scaling audit and quality review processes. Strong attention to detail with the ability to identify process inefficiencies and user pain points. Excellent communication and coaching skills — able to give clear, constructive feedback to agents. Hands-on with support QC tools, CRM/ticketing systems, and Excel/Sheets for reporting and data slicing. Ability to thrive in a fast-paced, evolving environment with a strong ownership mindset. Strong process orientation and data-driven decision-making.

[Immediate Hiring/Immediate Joiners Preferred] Job description Job Title: Quality Analyst Sales Process (with Training Responsibilities) Location: Sector 48, Gurugram. [Badshahpur] Department: Sales / Quality Assurance Reports To: Operations Manager Position Summary: We are seeking an experienced Quality Analyst with training capabilities to support and enhance our sales operations in the Australian market . The ideal candidate will be responsible for auditing sales interactions, maintaining compliance with Australian standards and delivering effective training programs that align with business goals. This dual-role position will ensure that both new and existing sales team members uphold high standards of quality, customer service, and regulatory compliance. Key Responsibilities: Quality Assurance: Monitor and assess outbound/inbound sales calls to evaluate performance against company standards and Australian compliance regulations. Use established QA scorecards to measure effectiveness, objection handling, customer experience, and adherence to ACCC and Telecommunications Industry Ombudsman (TIO) guidelines. Conduct regular calibration sessions to ensure consistent and unbiased evaluation across the compliance team. Provide timely, constructive feedback and coaching to sales agents and team leaders. Collaborate with compliance and legal teams to flag and report any breaches or high-risk behaviors. Prepare and present weekly/monthly quality reports and insights to senior management and stakeholders. Training & Development: Design and deliver training sessions for onboarding, process updates, sales techniques, product knowledge, and compliance. Conduct refresher and corrective training sessions based on audit findings and performance trends. Maintain updated training content and knowledge base documentation aligned with Australian sales and compliance practices. Facilitate engaging training experiences using a mix of virtual and in-person formats tailored to diverse learning styles. Evaluate training effectiveness through assessments, post-training performance analysis, and feedback. Work with Sales Managers and HR to create development plans for underperforming agents. Qualifications & Experience: Bachelors degree in Business, Communication, Sales, or a related field. 24 years of experience in a quality analyst or sales training role, preferably supporting Australian clients or markets. Experience with contact centre platforms (e.g., Genesys, Five9, Zendesk), QA tools, and CRM systems (e.g., Salesforce). Exceptional communication and facilitation skills. Demonstrated ability to analyze performance data and create actionable improvement plans. Experience working in a culturally diverse or international sales environment. Key Competencies: Strong knowledge of Australian sales and compliance frameworks Quality auditing & root cause analysis Adult learning principles & training delivery Coaching and performance support Customer-first mindset Data-driven decision-making Attention to detail and regulatory awareness Stakeholder collaboration Work Conditions: Flexibility to work in AEST/AEDT time zones Shift Timing : shift Timings is from 7:00 AM to 16:30 PM IST, as we operate within the Australian International Process. [Shift is subject to change an hour early basis business needs and day light saving] Office Location : Our office is located at Gurugram, Sector 48. Transportation Services : Please note that we do not provide any transportation services such as cab facilities, nor do we offer any reimbursement for transportation expenses. Company Website : For more information about our company, please visit veye.com.au Job Type : Full-time, Permanent Pay Range : 350,000.00 - 450,000.00 per year Schedule: Fixed shift Morning shift Supplemental Pay: Performance bonus Work Location: In person, [Immediate Hiring]

Conduct NHT Training- Online & Offline mode Ensuring 100% through put of all NHT Batches Schedule & Conducting Refreshers, Sharpeners for existing employees OJT Handling Maintaining & Managing Training data Maintain class attendance & performance records of agents in training Key Skills: Good communication skills in both verbal & written Ability to understand new business process Presentable, possess good presentation skills and able to deliver any content with ease Coaching & feedback skills required Ability to motivate others to improve their skills Ability to multi-task as and when required Fair knowledge of content creation for product & process trainings Hands on with basic excel to compile training data Ability to work independently

Accountable- You take ownership of your work, can work with minimum supervision and Honor deadlines. Adaptable- You can work in an unstructured environment. As a matter of fact, you embrace uncertainty and see it as an opportunity to learn and grow. Learner for life- You are a quick learner, are excited about solving new or previously unsolvable problems and believe in constantly upgrading your skills. Team Player- You enjoy working with people and get on well with cross functional teams. Good communication skills in both verbal & written. Ability to understand new business processes. Presentable, possess good presentation skills and able to deliver any content with ease. Coaching & feedback skills required Ability to motivate others to improve their skills. Ability to multi-task as and when required. Fair knowledge of content creation for product & process trainings Hands on with basic excel to compile training data. Ability to work independently.

Conduct NHT Training- Online & Offline mode Ensuring 100% through put of all NHT Batches Schedule & Conducting Refreshers, Sharpeners for existing employees OJT Handling Maintaining & Managing Training data Maintain class attendance & performance records of agents in training Key Skills: Good communication skills in both verbal & written Ability to understand new business process Presentable, possess good presentation skills and able to deliver any content with ease Coaching & feedback skills required Ability to motivate others to improve their skills Ability to multi-task as and when required Fair knowledge of content creation for product & process trainings Hands on with basic excel to compile training data Ability to work independently

As a Corporate HR Intern at Giant Eagle, you will have the opportunity to contribute to the growth and success of the organization. Your role will involve various responsibilities aimed at enhancing the HR processes and documentation within the company. Your primary tasks will include extracting documents from the company HR portal, printing, and filing them efficiently. You will be responsible for developing a classification table that categorizes documents as Primary, Secondary, or Tertiary, and creating simple definitions and processes for tasks such as Collection, Documentation, Retrieval, Control, and Objectives. Additionally, you will review the Giant Eagle handbook, provide feedback for improvements, and schedule discussions with focus groups to gather valuable insights. Your role will also involve devising ways to enhance document tracking, increasing accessibility, and improving branding for better relevance. Furthermore, you will be tasked with creating a Manager Handbook and updating the General Handbook with updated content and design. You will review existing policies and procedures, identify gaps, and work towards simplifying and standardizing them. Your analytical skills will be essential in developing Venn Diagrams to illustrate policy variations across regions and levels. To excel in this role, you should hold an MBA with a specialization in HR and possess basic knowledge of HR tasks. Effective communication, teamwork, attention to detail, and organizational skills are crucial for success in this position. Building trust with colleagues and stakeholders, along with maintaining consistency in policy presentation, will be key aspects of your role as a Corporate HR Intern at Giant Eagle.,

A Process Trainer plays a vital role in ensuring that employees are well-prepared and proficient in their job responsibilities. You will be responsible for designing, developing, and delivering training programs to enhance employee performance and productivity. Your roles and responsibilities will include conducting training needs assessments to identify knowledge and skill gaps, developing and maintaining training materials such as manuals, presentations, and e-learning content, and delivering engaging training sessions in both classroom and one-on-one settings. You will also be monitoring and evaluating employee performance to identify areas for improvement, providing constructive feedback and coaching to enhance employee skills, and keeping training materials up-to-date with the latest industry standards and company policies. Collaboration with subject matter experts and department managers to ensure training content aligns with organizational goals is essential. Additionally, you will be responsible for tracking and reporting on training program effectiveness and employee progress, assisting in the onboarding process for new hires, and continuously improving training processes and methodologies. Familiarity with KMS management and regular communication with stakeholders to keep them updated on all training-related activities will be part of your responsibilities.,

As a social studies teacher at Slate Grammar School, your role is crucial in shaping students" comprehension of history, geography, civics, economics, and social dynamics. Your responsibilities encompass various aspects that contribute to a comprehensive educational experience for your students. Your instructional responsibilities involve meticulous lesson planning to align with curriculum standards and learning objectives. Through engaging classroom instruction, you will employ diverse teaching methods to cater to different learning styles and abilities. Encouraging critical thinking and analysis, you will prompt students to evaluate historical events, social issues, and civic responsibilities. In terms of student assessment, you will design and administer various tests and assessment tools to measure understanding and progress. Providing timely feedback and maintaining transparent grading practices are essential components of your role. Effective classroom management is key to creating a positive and productive learning environment. By implementing behavior management strategies and fostering active participation, you will ensure a conducive atmosphere for learning. Collaborating with colleagues for curriculum development is integral to aligning the social studies curriculum with educational standards. Continuous improvement through staying updated on educational developments and incorporating new teaching strategies is vital for enhancing the curriculum. Your professional development entails engaging in workshops, conferences, and further education opportunities to enhance your teaching skills. Collaboration with peers and education professionals is encouraged to improve instructional practices and student outcomes. Offering academic support to struggling students and motivating them to explore social issues and civic engagement are essential facets of student support. Effective communication with parents, guardians, and students, as well as maintaining accurate records and adhering to school policies, are also part of your duties. By fulfilling these responsibilities, you will contribute significantly to students" understanding of the world, foster critical thinking skills, and prepare them to be well-informed and active citizens. This is a full-time position with a day shift schedule. A Bachelor's degree is preferred, along with 3 years of teaching experience. Proficiency in English is preferred, and the work location is in person.,

As a Microsoft certification sales intern at Lotlite Technology Pvt Ltd, you will be responsible for promoting and selling Microsoft certification programs to students, professionals, and corporate clients. Your role will involve lead generation, customer engagement, and sales strategy execution. Your day-to-day responsibilities will include conducting thorough market research to proactively identify potential clients interested in Microsoft certifications. You will be expected to generate qualified leads through various sales strategies such as cold calling, social media outreach, and networking. It will be essential for you to educate prospective clients effectively on the benefits and career advantages of Microsoft certifications. Building and maintaining strong, lasting relationships with individual learners, universities, and corporate training departments will also be a key aspect of your role. Collaboration with the sales team to consistently achieve revenue targets is crucial. You will need to maintain accurate records of interactions and transactions with clients, providing valuable feedback and actionable insights to the management team to enhance sales strategies. Join us at Lotlite Technology Pvt Ltd and kick-start your career in tech sales! Lotlite Technologies specializes in technical and corporate training, along with placement services, aiming to empower professionals and businesses through cutting-edge training solutions and seamless placement opportunities. As part of our growth, we are seeking a motivated Telecaller Intern to engage potential clients, provide consultations, and build strong relationships to support our business development efforts. Moreover, our sister concern, Lotlite Realtors Pvt. Ltd., is a leading real estate firm offering expert guidance and top-notch property solutions across residential, commercial, and investment segments in the real estate sector.,

Hiring Alert!! We are seeking a detail-oriented and empathetic Customer Support Executive to enhance our customer experience. The Customer Support Executive will be responsible for managing customer queries and complaints. They will also be asked to process orders, and modifications, and escalate complaints across several communication channels. Job Description: Responding promptly to customer inquiries and resolving their issues Communicating with customers through various channels Such as Emails and Calls Acknowledging and resolving customer complaints Processing orders, forms, applications, and requests Keeping records of customer interactions, transactions, comments, and complaints Communicating and coordinating with colleagues as necessary Providing feedback on the efficiency of the customer service process Ensure customer satisfaction and provide professional customer support Qualifications: Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma or equivalent; college degree preferred Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 3 years (Preferred) Customer service: 2 years (Preferred) Language: English (Preferred) Work Location: In person,

Job Description: Customer Support ExecutivePosition Overview The Customer Support Executive is responsible for providing exceptional support and guidance to customers using our software products. This role involves understanding the software in-depth, troubleshooting issues, and effectively communicating solutions to customers. The ideal candidate will have a strong technical background, excellent communication skills, and a customer-centric approach. Key Responsibilities Customer Support: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Diagnose and troubleshoot technical issues related to software use. Provide step-by-step solutions and detailed explanations to customers. Software Learning: Gain a thorough understanding of the company's software products, including features, functionality, and common issues. Stay updated with the latest software updates, features, and best practices. Attend training sessions and workshops to enhance product knowledge. Problem Resolution: Identify recurring issues and work with the development team to provide feedback and suggest improvements. Escalate complex issues to the appropriate team members or departments when necessary. Follow up with customers to ensure their issues are resolved satisfactorily. Documentation: Create and maintain a knowledge base of common issues and solutions. Develop user guides, FAQs, and support documentation to assist customers in self-service. Customer Training: Conduct training sessions for customers to help them effectively use the software. Develop training materials, including video tutorials, webinars, and written guides. Customize training sessions based on the specific needs of different customer segments. Feedback and Improvement: Collect and analyze customer feedback to identify areas for improvement in the software. Collaborate with the product development team to enhance the user experience based on customer insights. Qualifications Education: Bachelors degree in Computer Science, Information Technology, or a related field (preferred but not mandatory). Experience: Previous experience in a customer support or technical support role, preferably in the software industry. Experience with help desk software and remote support tools. Technical Skills: Proficiency in using and troubleshooting software applications. Basic understanding of programming languages and databases is a plus. Soft Skills: Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to explain technical concepts in a clear and concise manner. Patience and empathy when dealing with customers. Key Competencies Customer-focused mindset. Strong organizational and time-management skills. Ability to work independently and as part of a team. Adaptability to fast-paced and changing environments. Proactive approach to learning and self-improvement. Job Types: Full-time, Internship Contract length: 6 months Benefits: Cell phone reimbursement Leave encashment Paid sick time Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 8384017039,

US Healthcare Voice Exp Medical billing AR Call Quality analyst Call Monitoring International BPO Rotational Shifts 5 days working

Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Confirm your presence on Email Resume - vrinda.gupta@naukri.com Don't miss out on this opportunity! Join us in shaping the future of Job Hai team at Info Edge India Ltd. It's time to be a part of a dynamic team and make a difference in the industry! Join our team! We are currently hiring for the role of Customer Service Executive for Job Hai vertical | Noida Location. If you are interested, attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 14th July 2025 (Monday) Interview Time - 10:00AM - 2:00PM Venue - Express Trade Tower 2, 3rd Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) Google Map https://maps.app.goo.gl/RKjfU3kS8UxT3ugS9 Contact Person Vrinda Gupta Documents Required - Updated Resume in hard copy About Info Edge InfoEdge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the Internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning, and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage. About BU - Job Hai Job Hai is new venture by Info Edge. Info Edge is successfully running businesses like Naukri.com, Jeevansathi.com, 99 acres.com etc. Job Hai portal focused on Blue and grey collar hiring. Job Hai is serving jobs for Sales/ Business Development, Marketing, Field Sales, Back Office, Customer Support, Housekeeping, Warehouse etc. Job Hai is in 7 metro cities, Mumbai, Delhi, Noida, Gurgaon, Ghaziabad, Faridabad, Greater Noida. Key Role Respond to customer queries via phone , email in a timely and professional manner Handle account-related issues , product information requests, and complaints Maintain a deep understanding of platform features, pricing, and policies Escalate unresolved issues to relevant departments and ensure closure Document interactions and update customer records accurately in CRM tools Maintain TAT (Turnaround Time) and FTR (First Time Resolution) benchmarks Collect feedback and share insights to improve service quality Please Note - 1- Excellent English speaking and writing skills are required. 2- It is a voice process purely. 3- Office Location Express Trade Tower 2, 9th Floor, Sector 132, Opp. JBM Global School , Noida ( Nearest Metro Botanical Garden) {Free shuttle facilities from botanical garden metro} 4-Working Days 6 days ( 5 days in office, 1day WFH) 5-Salary offered - Upto 22k in hand + PF + Medical + Yearly Bonus Ready to launch your career with Info Edge? Connect with VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Current CTC Expected CTC Notice period Team size Total experience Reason for change Age Current loc Languages

Generate leads through cold calling, LinkedIn, and other digital and traditional mediums. Identify and qualify potential sales opportunities to create a robust sales pipeline. Schedule and coordinate appointments and meetings for the field sales team with qualified leads. Conduct follow-ups with potential and existing clients to support the sales process and help close sales. Maintain regular communication with clients to understand their needs and provide appropriate solutions. Develop and maintain strong relationships with new and existing clients to ensure satisfaction and retention. Provide detailed information about the HRMS product, including features, benefits, and use cases, to prospective clients. Record all interactions and sales activities accurately in the CRM system, ensuring up- to-date and comprehensive records. Assist in developing and refining sales scripts and strategies based on feedback and effectiveness. Work closely with the field sales team to ensure a seamless handover of qualified lead and support throughout the sales cycle. Collect and report feedback from clients and prospects to the sales and product development teams. Monitor and report on market trends, customer preferences, and competitor activities to identify new opportunities and threats. Participate in regular sales meetings, sharing insights and strategies to drive team success. Stay updated on industry trends, sales techniques, and product enhancements to improve performance. Attend training sessions and workshops to enhance telesales skills and product knowledge. Qualifications Age Group: 25-35 years Above average fluency in English must Skills Evaluation metrics will include the number of leads generated, the quality of leads (conversion rate), the number of appointments scheduled, follow-up efficiency, client feedback, customer satisfaction scores, retention rate, accuracy and timeliness of CRM updates, contributions to sales meetings, and proactive engagement in professional development activities.

Sales targets achievement in assigned markets Responsible for distribution coverage expansion Maintain discipline amongst team members for attendance and market visit compliance Visit market to take first hand market feedback, train teams on better sales strategies and ensure that partners are aware about ongoing schemes, current prices and company policies Monitor and ensure timely deliveries of stocks through distributors Responsible for team motivation and efficiency Ensuring trade satisfaction and sound business relationship between different stakeholders. Key skills required Retail sales Channel Sales Verbal Communication - English Team Management Business Development