1564 Feedback Jobs - Page 6

Responsibilities: * Conduct call audits with focus on quality monitoring and feedback * Ensure compliance with industry standards during quality audits * Monitor calls for quality assurance * Customer satisfaction and support performance improvement.

As a Design & Sales Lead, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident in communicating regularly with clients to assess their needs and adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends to provide the client with the best idea & drive Sales Closure. Roles and Responsibilities To own the Customer Experience during a project. To lead and own the quality & accuracy of design deliverables. To own an end-to-end Project lifecycle.

Roles and Responsibilities Conduct call audits to ensure quality standards are met. Monitor calls for quality assurance purposes, providing feedback to agents as needed. Perform quality checks on calls to identify areas of improvement. Utilize QC tools and quality monitoring techniques to evaluate agent performance. Participate in call calibrations to align with team members' expectations.

Role & responsibilities Certified Professional Coder (CPC) or equivalent credential required. Minimum of 14 to 16 years of medical coding experience. At least 2 years of experience in Manager role or Currently at Sr Manager _EM Coding Proficiency in ICD-10-CM and CPT coding. Strong knowledge of CMS, AHIMA, and AHA coding guidelines. Excellent analytical and critical thinking skills. Attention to detail and a commitment to data accuracy. Effective communication and collaboration skills. Ability to adapt to evolving coding guidelines and regulations. Preferred candidate profile Current Designation should be Manager EM Coding_Operations Strong in Process knowledge Muilty Specialty Medical codin...

Role Purpose: To lead the execution of sales audit projects and mentor a team of Sales Quality Analysts, ensuring the meticulous application of quality standards and contributing key insights to the development of our AI-powered auditing platform. About the Role: We are looking for a highly skilled and detail-oriented Associate Manager - Sales Quality to join our team. This role is a perfect blend of hands-on auditing and emerging leadership. You will be responsible for leading end-to-end audit projects, ensuring the highest standards of accuracy and rigor. Concurrently, you will serve as a team lead, guiding junior analysts, providing them with constructive feedback, and ensuring the team's...

About the Role We are seeking a detail-oriented and creative Instructional Designer to design and develop engaging learning solutions that drive learner engagement and business performance. The role involves collaborating with subject matter experts, leveraging instructional design methodologies, and developing SCORM-compliant learning packages for deployment across Learning Management Systems (LMS). Key responsibilities Design and develop e-learning, blended, and instructor-led training programs aligned with organizational learning goals. Conduct learning needs analysis and collaborate with SMEs to define learning objectives and content flow. Create instructional materials including storybo...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

As a Curriculum Developer intern at Unessa Foundation, you will join a dynamic team of educators to create engaging and innovative learning materials for various educational programs. Your responsibilities will include: - Assist in designing and developing curriculum materials - Research best practices in curriculum development and educational trends - Collaborate with team members to ensure alignment with learning objectives and standards - Review and edit existing curriculum materials for accuracy and relevance - Participate in meetings and brainstorming sessions to generate new ideas - Provide feedback on curriculum effectiveness and make recommendations for improvements - Assist in the i...

As a Sales Training Manager - Respiratory for a leading Pharma Company in Mumbai, your role will involve providing training support for 2-3 divisions to ensure alignment with business objectives and strategies. You will conduct needs assessments to identify training gaps and opportunities for improvement. Your key responsibilities will include: - Designing and delivering sales training programs for frontline sales representatives, focusing on products and sales skills. - Developing and maintaining training content, including training modules and manuals. - Delivering training sessions, workshops, and presentations to sales representatives. - Conducting Virtual Learning (VILT/ WBT) on LMS pla...

As an ideal candidate for this role, you should possess the following competencies: - Strong knowledge of the process and systems - Knowledge in Crystal reports and Power BI - High level of computer proficiency and excellent MIS skills - Ability to coach and give feedback on an ongoing basis - Clear written and verbal communication - High level of Customer Service and Quality Orientation - Strong Communication and Motivational Skills - Ability to lead in a continually challenging environment - Effectively plan, prioritize, and execute everyday floor operations,

In this role at PwC, you will be specializing in consulting services for a variety of business applications, helping clients optimize operational efficiency. Your responsibilities will include analyzing client needs, implementing software solutions, and providing training and support for seamless integration and utilization of business applications. Specifically focusing on Microsoft Dynamics ERP, you will analyze client needs, implement ERP software solutions, and offer training and support for seamless integration and utilization of Microsoft ERP applications. By doing so, you will enable clients to optimize operational efficiency and achieve their strategic objectives. As a valuable membe...

Education: Any Graduate - Any Specialization, PG - Any PG Course Industry Type: BPO Role: Quality Analyst Shift: US Shifts DESIRED CANDIDATE PROFILE Should have strong oral & written communication in English language Ability to monitor calls and provide feedback with coaching advice Ability to provide clear guidance and direction to the associates for performance improvement. Should be aware of quality and agent behavioral parameters Ready to work in 24*7 shifts. Strong team player, capability to influence the team, manage changes Should be target oriented ADDITIONAL REQUIREMENTS Good knowledge of Ms. Office/Ms. Excel JOB DESCRIPTION Auditing for work order accuracy and data integrity Call m...

Job Title: Quality Analyst (UK Process) Location: Janakpuri South, New Delhi (Near Dabri Mor, Exit Gate No. 1) Shift Timing: 2:30 PM 11:30 PM (UK Shift) Working Days: 5.5 days/week (Alternate Saturdays Off) About the Company: We are a UK-based captive unit providing Telecom, Broadband, Warranty, and Digital Marketing services to UK clients. Job Summary: We are looking for a Quality Analyst with 23 years of experience to monitor and evaluate calls, identify gaps, and ensure process excellence across operations. Key Responsibilities: Audit calls and processes to ensure adherence to quality standards. Provide feedback and support performance improvement. Maintain QA reports and performance scor...

Hiring for QA. Languages Required (Any one):English & Hindi, Job Description:We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is worked in Sales or Banking, The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit reports and track quality metrics Collaborate with training and operations teams to im...

As a Training Specialist at our company, your role will involve a variety of responsibilities to support the growth and development of our learners. Here's a breakdown of what will be expected from you: - **Training Delivery:** - Lead interactive sessions focusing on strategic thinking, communication, and leadership skills. - Provide personalized one-on-one coaching to enhance specific skills such as strategic thinking, communication, and leadership. - **Research & Collaborate:** - Customize training content to meet the unique needs and objectives of individual learners. - Stay abreast of industry trends to enhance and refine our training programs continuously. - **Assessment & Feedback:** -...

As a PRT (Computer) at Sector 70A, Gurgaon, your role involves: - **Curriculum Development:** - Design and develop engaging ICT lessons aligned with the school's curriculum and educational standards. - Incorporate age-appropriate technology concepts, basic coding, and digital citizenship into lesson plans. - **Classroom Instruction:** - Deliver interactive and developmentally appropriate ICT lessons to primary school students. - Foster digital literacy, creativity, and problem-solving skills through hands-on activities and projects. - **Technology Integration:** - Integrate various technology tools, educational software, and digital resources into the teaching and learning process. - Familia...

Role Overview: As a member of the team, you will be responsible for reviewing asset files shared by the project owner and conducting a thorough analysis of the content for completeness and accuracy. You will communicate with stakeholders and perform coding as per the requirements shared, deploying on Veeva or SFMC platforms. Your role will involve controlling versioning of deliverables, implementing business rules for web-triggered email in Veeva and SFMC, and uploading content as per Veeva/SFMC requirements. Additionally, you will conduct peer reviews for unit and integration checks, participate in issue resolution and defect fixing, and ensure adherence to the End-to-End process of all dig...

As a Palantir Foundry Trainer at NI Analytics Centre for SAS Training in Bangalore, you will be responsible for conducting part-time online live classes. Your role will involve the following key responsibilities: - Experience with Palantir Foundry, data integration, and data analytics - Strong teaching and communication skills - Conducting training sessions and hands-on workshops - Proficiency in using various training tools and technologies - Ability to assess trainees" progress and provide constructive feedback To excel in this role, the following qualifications are required: - Experience with Palantir Foundry, data integration, and data analytics - Strong teaching and communication skills...

In the role of Tax Services at PwC, you will focus on providing advice and guidance to clients regarding tax planning, compliance, and strategy. Your responsibilities will involve helping businesses navigate complex tax regulations and optimize their tax positions. In tax compliance, your focus will be on ensuring clients" compliance with tax laws and regulations. This will entail reviewing and analyzing financial data, preparing and filing tax returns, and assisting businesses in meeting their tax obligations while minimizing risks of non-compliance. Key Responsibilities: - Provide advice and guidance to clients on tax planning, compliance, and strategy - Help businesses navigate complex ta...

You will be responsible for planning and delivering engaging music lessons in accordance with curriculum standards. Your role will involve teaching students a range of music-related subjects such as theory, history, composition, and performance. You will be instructing individual students and groups in vocal and/or instrumental techniques. Additionally, you will prepare students for school concerts, competitions, and examinations. It will be your duty to maintain a positive, disciplined, and inclusive classroom environment. You will also evaluate student progress and provide constructive feedback. Furthermore, you will organize and lead school music events, ensembles, or choirs. Collaboratio...

As a candidate for this role, you will be expected to build internal relationships and establish rapport with clients. Your focus should be on being a great team player, eager to learn, and assist in executing research plans. You will learn to effectively use various research tools, analyze the client's business comprehensively, and distill unique findings. Your ability to translate research, inputs, and findings into clear presentations will be crucial. Additionally, you should have the confidence to present your work to clients and teams. In this position, you will be encouraged to bring a unique point of view to enhance the quality of work. You are expected to proactively share insights a...

As a Communication Manager within our sales team, you will play a crucial role in reaching out to potential and existing customers via phone calls to promote and sell our products/services. Your excellent communication skills and persuasive attitude will be key in achieving sales targets while ensuring a positive customer experience. Key Responsibilities: - Conduct outbound sales calls to showcase and sell our company's products/services to prospective customers. - Build strong relationships with customers by addressing their needs, answering queries, and resolving concerns effectively. - Utilize persuasive communication and sales techniques to secure sales and meet monthly/quarterly sales o...

Job Description: Life at Ably Soft is packed with opportunities to learn and grow. We encourage our employees to take on exciting challenges and shape careers that are right for them. We provide a fun and rewarding journey for our employees, welcoming new ideas and daring to try new things. Key Responsibilities: - Develop high-quality documentation such as installation guides, operation manuals, end-user guides, and training materials by collaborating with various teams. - Collaborate with teams to create tutorial videos that support and enhance documentation. - Translate technical concepts into practical narratives for written and video formats. - Ensure all documentation meets organization...

As a Quality Monitoring Specialist in an international BPO or contact center, your role involves monitoring inbound and outbound calls, chats, and emails to assess agent performance and adherence to quality standards and customer service guidelines. You will provide timely feedback to support continuous improvement, maintain quality scores, and prepare reports for management review. Additionally, you will facilitate call calibration sessions, analyze quality data for training needs, and collaborate with trainers for agent development. Key Responsibilities: - Monitor calls, chats, and emails to evaluate agent performance - Provide constructive feedback to support continuous improvement - Main...

You will be responsible for conducting quality audits on international calls, providing constructive feedback to executives, and monitoring customer care email responses. Your role will include compiling performance data, coordinating call calibration sessions, and analyzing internal quality reports. Additionally, you will evaluate processes for compliance with quality standards and assist with training individuals who interact with customers. Key Responsibilities: - Perform call monitoring and provide feedback to executives - Compile and track performance data using a quality monitoring system - Coordinate call calibration sessions and provide actionable data to support groups - Analyze int...