523 Feedback Jobs - Page 6

We are seeking a highly skilled and motivated German Language Trainer to become a valuable member of our team on a full-time basis. Your primary responsibility will involve delivering engaging and effective German language training sessions, refining curriculum content, conducting assessments, and providing personalized feedback to learners. To excel in this role, you must possess a passion for teaching, exceptional communication abilities, and a dedication to cultivating a positive and impactful learning environment. Your key responsibilities will include planning and executing high-quality interactive German language training sessions, creating and updating a comprehensive curriculum, administering mock tests to assess learner proficiency, offering detailed feedback to enhance learner performance, providing personalized support to address individual learning requirements, establishing effective systems for monitoring and reporting learner progress, fostering an engaging and inclusive learning atmosphere, collaborating with internal teams to align training with broader objectives, and managing training schedules to ensure consistent learning outcomes. To qualify for this position, you should hold a CELTA certification or its equivalent in language education, with a Max Muller C1-level certification or higher being highly desirable. Previous experience as a German Trainer or in a similar instructional role is essential. Additionally, you must demonstrate excellent proficiency in both German and English, possess strong interpersonal and communication skills, be able to adapt teaching methods to cater to various learning styles and levels, exhibit a genuine enthusiasm for education, and display a commitment to continuous professional development. In return for your contributions, you can expect industry-leading perks and benefits, an exceptional work environment with significant ownership and growth prospects, the opportunity to collaborate with a dynamic and enthusiastic team across various departments, quick iteration cycles, a culture that encourages innovation, the chance to work on cutting-edge learning solutions, access to a top-tier mentorship network, and the ability to directly impact learners worldwide through your work.,

As an International Sales Manager at Grainville, a pioneering rice trading and manufacturing company, you will play a crucial role in fostering and nurturing sales relationships in designated international markets. Reporting to the Global Sales Director, your responsibilities will include identifying and securing potential business opportunities, implementing and adapting sales strategies based on regional market insights, building and maintaining strong client relationships, monitoring market conditions and competitor strategies, collaborating with other International Sales Managers, and providing regular feedback and reporting to the Global Sales Director. To qualify for this role, you should have a Bachelor's degree in Business, Marketing, or a related field, along with 3-5 years of relevant experience in international sales, preferably in the rice industry. Strong interpersonal and communication skills are essential, as well as the ability to work independently and as part of a cohesive team. Proficiency in English is required, and knowledge of additional languages is a plus. Joining Grainville offers you abundant opportunities for professional development in the international rice trade industry, competitive compensation with performance-driven bonuses, a collaborative environment with a global team passionate about revolutionizing the rice trade industry, international exposure through regular interaction with clients, and continuous learning opportunities to enhance your skill set and knowledge base. To apply for this position, please submit your CV and a cover letter detailing your relevant experience on the Grainville careers portal at https://careers.grainvilleindia.com. After submitting your application, send a confirmation email to careers@grainvilleindia.com with the word "RiceMaven" included. Applications without this word in the email will not be considered.,

As a Relationship Manager (RM) at TresVista, your primary responsibility will be to build and maintain strong relationships with clients. You will play a crucial role in ensuring client satisfaction and identifying opportunities for business growth. Reporting directly to the Client Growth Team (CGT) Leader, you will provide strategic oversight, manage client interactions, and offer deep domain expertise on deliverables. Your key deliverables will include developing and nurturing positive client relationships, understanding their needs, and ensuring their satisfaction. You will provide strategic oversight into deliverables, ensuring high-quality execution and alignment with client expectations. Identifying opportunities for business growth and collaborating with Sales and Marketing teams to enhance profitability and customer satisfaction will be essential aspects of your role. In your capacity as an RM, you will be responsible for promptly and effectively addressing and resolving client issues to maintain a high level of client satisfaction. Soliciting feedback from clients and incorporating it into client-specific training manuals and processes will be crucial for continuously improving service quality. You will also provide directions to the various TresVista delivery teams assigned to the client to ensure alignment with client goals and objectives. Additionally, you may lead or join special commercial projects, provide training, and contribute insights to specific initiatives. Providing guidance and coaching to other team members, including Junior RMs, Senior Sales Development Associates (SSDAs), and Sales Development Associates (SDAs), will also be part of your responsibilities. Your performance will be measured based on key performance indicators such as Annual Contract Value Added (ACVA), developing clear account plans to grow commercial relationships, increasing client engagements, ensuring high integration and client satisfaction levels, minimizing client engagement attrition, and identifying upsell and cross-sell opportunities. To excel in this role, you should possess excellent communication, problem-solving, and interpersonal skills. Collaborating effectively with cross-functional teams, strong organizational skills, attention to detail, and the ability to manage multiple client relationships simultaneously are crucial prerequisites. Ideally, you should have 8-15 years of experience in managing global accounts, preferably in the Financial Services or Consulting industry. A Bachelor's degree in business administration, Finance, or a related field is required, while an MBA or equivalent qualification is preferred. The compensation structure for this role will be as per industry standards.,

MEGA Walk in Drive!! STARTEK welcomes experienced professionals for the role of Quality Specialist Unlock your potential, join our journey HR Name - Alisha A. HR Contact - 8826179338 Date of Interview - 19th July 2025 - 25th July 2025 Interview Location - Startek ITPL, 6th Floor, Explorer Building, Pattandur Agrahara, Whitefield, Bengaluru - 560066. Interview Time - 12:30 PM -- 05:30 PM 5 days working Rotational Shifts and Rotational Week Offs Location - Bengaluru About US - Our associates are central to our mission of combining people, technology, and data to deliver customer experience excellence for leading brands. As a global CX solutions provider with 38,000 people in 12 countries, our teams come from many different backgrounds with rich and varied experiences. Our Values unite us, creating a shared set of behaviors that are common to all associates across Startek regardless of region or role. Our Values work together to guide our decision-making and shape the experience of our associates, our clients, and our shareholders. Job Description Plan, execute, and oversee inspection and testing for quality and conformance to specifications and deliverables Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs Investigate reports of quality issues and ensure resolution in accordance with company guidelines and regulatory requirements Develop or update procedures for capture, investigation, and documentation of complaints Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes Eligibility Criteria - Minimum 2 year of experience into Quality Assurance Minimum 12th Std, Graduation will be preferred. Deep knowledge of quality assurance terminology, methods, and tools Excellent analytical, problem-solving, and decision-making skills Proficiency in best practices for testing, version control, and defect management Professional certification, such as Six Sigma, CQE, or CQA is preferred Excellent attention to detail and accuracy comfortable working in rotational shifts & rotational week offs Interview Process HR Screening Operations Round Salary discussion Benefits Free Transportation (2-way cab provided round the clock) Quarterly Bonus Your Resume Is Your Gateway to Success. Send It Today WhatsApp 91+ 8826179338 Email alisha.alexander@startek.com

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Trainer/Process Trainer /Soft skills Trainer BPO Exp in International Technical Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. SLA Management: Lead initiatives to meet contractual SLAs related to quality audit targets, ensuring timely and accurate delivery. Risk Identification & Feedback: Identify operational risks and provide feedback with actionable recommendations based on audited interactions, adhering to specified timelines. Team Briefings: Conduct regular team briefings to discuss performance, share qualitative insights, address process updates, and review top errors identified through monitoring and Q&A sessions. Calibration & Quality Sessions: Lead calibration sessions and transaction checks with cross-functional teams to ensure the alignment and consistency of quality standards. Data Analysis: Produce and monitor variance and flux analysis to pinpoint improvement opportunities in processes and operations. Regular Performance Checks: Conduct routine checks to detect and address abnormalities, ensuring these are communicated to relevant internal teams for timely resolutions. Coaching & Mentoring: Coach agents on key performance metrics (FCR, C-SAT, AHT), provide ongoing feedback for continuous improvement, and foster a culture of self-improvement. Visual Management: Track team-wise daily and month-to-date (MTD) performance in quality, CSAT, and CCR, identifying gaps and recommending actionable solutions for improvement. Collaboration: Partner with training and supervisory teams to update training materials and address focus areas for continuous quality enhancement. Mentorship: Mentor junior team members, supporting their skill development and overall growth within the team. Client Liaison: Collaborate with clients to propose and implement quality improvement initiatives, ensuring that all recommendations align with client expectations and business goals. Knowledge & Skills: Language Proficiency: Fluency in English with strong verbal and written communication skills. Interpersonal Skills: Ability to engage and build rapport with a diverse, multicultural team. Coaching & Feedback: Strong coaching skills, with the ability to provide constructive feedback and support team development. Analytical & Listening Skills: Excellent listening abilities and strong analytical skills to identify issues, suggest improvements, and drive data-based decisions. Experience: At least 1 year of experience in a similar role within a BPO or contact center environment. Experience in chat processes is mandatory. Technical Skills: Proficiency in MS Office (Excel, Word, PowerPoint). Education: Graduate in any discipline. What's Expected: Ability to mentor and coach teams, driving continuous improvement in quality performance. Passion for delivering measurable quality outcomes and client satisfaction. Strong problem-solving skills with the ability to implement data-driven solutions. Expertise in managing multiple stakeholders and clients to achieve operational excellence. What Are You Signing Up For? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Extensive training and development throughout your tenure A world-class work culture you won't want to miss! Interested Candidates share resume on: 7042379178

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the Role The Operational Readiness Team’s goal is to make the release of any new product into the market smooth and efficient for all stakeholders. As an Operations Readiness Analyst, you will work with the Product Owners before launch to make sure all information is shared with all relevant stakeholders, that the right people attend handover demonstrations and Q&A sessions, and that feedback is shared quickly and clearly, making it easier to get Products approved and launched successfully. Key Responsibilities Drive engagement with the Operational Readiness process across Product & Engineering and Customer Organisations Planning work in line with the Product Roadmap, including key stakeholder involvement Make strong business cases for product and process improvements that benefit our customers Attend Product demos and Q&A sessions, acting as a advocate and mediator where necessary Involvement in short and term long term projects relating to the DMS product Building strong working relationships with other departments within Keyloop, in particular in the Product & Engineering and Customer organisations Essentials Skills and Qualifications Understanding of automotive industry and/or SaaS Demonstrating ability to work under pressure and to strict timescales Ability to provide constructive feedback to different areas of the business and levels of seniority Strong organisational skills and ability to react to change Communication and negotiation skills Desired Skills and Qualifications Understanding of Keyloop’s product offering Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply .

SUMMARY Job Summary We are seeking energetic, persuasive, and reliable professionals to join our support and engagement team. The core responsibility of this role is to connect with previously active driver - partners, understand their reasons for inactivity or churn, and proactively encourage them to return to the platform. This role requires not only empathy and problem - solving skills but also a strong sales mindset to overcome objections and highlight the platform’s value proposition effectively. Responsibilities Initiate outbound calls to inactive driver - partners and understand their reasons for leaving the platform. Identify and address dissatisfaction, concerns, or misconceptions with clarity and empathy. Use persuasive communication and sales techniques to convey the benefits of rejoining the platform. Engage drivers who may have migrated to competitors and present compelling reasons to return. Share updates about new features, incentives, or improvements that may address past issues. Maintain high satisfaction scores and contribute to reactivation targets. Document insights and feedback to help shape future engagement strategies. Qualifications A degree in any discipline. Strong verbal and written communication skills in the relevant local language(s). Basic computer literacy and ability to navigate digital tools. Confidence and fluency in delivering a sales pitch over the phone. Ability to listen, empathize, and respond with appropriate solutions. Resilience in handling objections and turning negative sentiment into positive outcomes. Prior experience in customer support, sales, telecalling, or re - engagement campaigns is a strong plus. Requirements Requirements LANGUAGE PREFRENCE : TAMIL Minimum 1 year of experience in a customer - facing, tele - sales, or outbound calling role. Excellent persuasion and negotiation skills. High energy, multitasking ability, and comfort working with targets in a fast-paced environment. Familiarity with Excel; experience with CRM or engagement platforms is a plus. Demonstrated ownership, empathy, and the drive to create impact through conversations. Benefits Salary- 17K - 20k NTH Shift- 9am-6pm Working hours- Monday to Saturday Mode of work- Work from office Mode of Interview- Virtual

Hiring for Quality analyst. International voice Quality Experience only. Looking for Immediate joiners to 30days. Role & responsibilities Monitor and evaluate international voice calls to ensure adherence to quality standards. Provide constructive feedback and coaching to agents to improve call handling and customer experience. Analyze call trends and prepare quality reports for internal and client review. Collaborate with operations and training teams to implement quality improvement initiatives. Ensure compliance with client-specific guidelines, SLAs, and regulatory requirements. Participate in calibration sessions with clients and internal stakeholders. Preferred candidate profile Graduate in any discipline. 2-4 years of experience as a QA in an international voice process (US/UK/Australian preferred). Strong communication skills with a neutral or global accent. Proficient in QA tools, call auditing, and MS Excel. Knowledge of quality frameworks like Six Sigma. Willingness to work in rotational shifts and weekends. Skill: Quality tools and good communication. Shifts :24/7, 5days working location : Malad Interested candidates can share their CVS to Tripti-6001395054 (Whatsapp Only)

SUMMARY We are seeking energetic, persuasive, and reliable professionals to join our support and engagement team. The core responsibility of this role is to connect with previously active driver - partners, understand their reasons for inactivity or churn, and proactively encourage them to return to the platform. This role requires not only empathy and problem - solving skills but also a strong sales mindset to overcome objections and highlight the platform’s value proposition effectively. Responsibilities Initiate outbound calls to inactive driver - partners and understand their reasons for leaving the platform. Identify and address dissatisfaction, concerns, or misconceptions with clarity and empathy. Use persuasive communication and sales techniques to convey the benefits of rejoining the platform. Engage drivers who may have migrated to competitors and present compelling reasons to return. Share updates about new features, incentives, or improvements that may address past issues. Maintain high satisfaction scores and contribute to reactivation targets. Document insights and feedback to help shape future engagement strategies. Qualifications A degree in any discipline. Strong verbal and written communication skills in the relevant local language(s). Basic computer literacy and ability to navigate digital tools. Confidence and fluency in delivering a sales pitch over the phone. Ability to listen, empathize, and respond with appropriate solutions. Resilience in handling objections and turning negative sentiment into positive outcomes. Prior experience in customer support, sales, telecalling, or re - engagement campaigns is a strong plus. Requirements Requirements MUST HAVE LANGUAGE FLUENCY IN HINDI & TELUGU BOTH. Fresher or Minimum 1 year of experience in a customer - facing, tele - sales, or outbound calling role. Excellent persuasion and negotiation skills. High energy, multitasking ability, and comfort working with targets in a fast-paced environment. Familiarity with Excel; experience with CRM or engagement platforms is a plus. Demonstrated ownership, empathy, and the drive to create impact through conversations. Benefits Salary Upto : 17000 + pf and esic plus lucrative incentives. 6 days working General shift

As an Experienced Associate at PwC, you will be part of a team of problem solvers, dedicated to resolving complex business issues from strategy to execution. Your responsibilities at this management level will include: - Having 0.6 to 2 years of experience working with Oracle Cloud applications or ERP. - Demonstrating strong technical skills in OTBI Reporting, BIP Reporting, Hyperion FRS Reporting/Smart View in Oracle Fusion. - Being proficient in OIC and orchestrating complex integrations. - Possessing expertise in writing SQL Queries and PLSQL Programming. - Working with APEX/JCS/VBCS is preferable. - Utilizing FBDI and ADFDI templates in Oracle. - Having a solid understanding of Security and Roles in Oracle fusion, including User Provisioning, Custom Role Creation, and identifying privileges. - Using Web-Services (SOAP/REST) to build interfaces and manage transactions. - Having good knowledge of Oracle Cloud Architecture, Standards, and Table structure. - Understanding Oracle processes such as Financials, Procurement, SCM, and Projects. - Demonstrating proficiency in Coding, Debugging, Design, and Documentation. - Being able to analyze customer business processes and Functional Specifications. - Possessing strong communication skills and the ability to interact with external teams or clients. - Having knowledge of Oracle Analytics is beneficial. - Mentoring Junior resources within the team and conducting KSS and lessons learned sessions. - Being flexible to work in stretch opportunities/assignments. - Demonstrating critical thinking and the ability to solve unstructured problems. - Reviewing Ticket Quality and deliverables. - Adhering to SLAs, with experience in incident management, change management, and problem management. - Knowing how and when to use tools available for a given situation and explaining the reasons for the choice. - Seeking and embracing opportunities for exposure to different situations, environments, and perspectives. - Modifying behavior to build quality relationships. - Upholding the firm's code of ethics and business conduct. - Working in a team environment that includes client interactions, workstream management, and cross-team collaboration. In the role of Specialist (Oracle) at PwC, your focus will be on utilising and managing the Oracle suite of software and technologies within an organization. Your responsibilities will include tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. You are expected to be a reliable, contributing member of the team, adapting to the fast-paced environment, taking ownership, and consistently delivering quality work that adds value for clients and contributes to team success.,

At PwC, your role in tax services involves providing advice and guidance to clients on tax planning, compliance, and strategy. You will assist businesses in navigating complex tax regulations and optimizing their tax positions. As part of the tax compliance team, your focus will be on ensuring clients" compliance with tax laws and regulations. This includes reviewing and analyzing financial data, preparing and filing tax returns, and helping businesses meet their tax obligations while minimizing risks of non-compliance. In this role, your curiosity and reliability are key attributes that contribute to the success of the team. You are expected to adapt quickly to working with a diverse range of clients and team members, each presenting unique challenges and opportunities for growth. Taking ownership and consistently delivering high-quality work that adds value to clients and promotes team success are essential expectations. As you progress within the firm, you have the chance to establish a strong professional brand that opens doors to further opportunities. To excel in this position, you should demonstrate a learning mindset and take responsibility for your own development. Valuing diverse perspectives, understanding others" needs and feelings, and developing habits for sustained high performance are crucial skills. Effective communication, active listening, asking clarifying questions, and providing clear expressions of ideas are essential for success. You should actively seek, reflect on, act upon, and provide feedback to continuously improve. Your qualifications should include a degree in any field, and while prior experience is not required, experience of at least 3-4 tax seasons or 1.5-2 years in tax accounting or general accounting is beneficial. A good understanding of relevant tax and accounting concepts, error-free preparation of tax returns and bookkeeping, data validation, and accurate analysis are important technical skills. Keeping abreast of tax technical and technology developments, adhering to professional standards, and actively participating in meetings are also key responsibilities. In addition to technical skills, strong communication abilities, the capacity to comprehend and take ownership of work, proficiency in MS/Google/Adobe enterprise solutions, and familiarity with IT tools are essential. Following risk management and compliance procedures, effective sharing and collaboration with team members, setting and achieving individual goals, and providing guidance to new preparers are also part of the role. This position offers a dynamic environment where continuous learning, growth, and collaboration are encouraged to deliver value to clients and drive success as a team.,

Job Description Responsible for supervising and assist with necessary production testing to ensure that the highest quality standards are maintained for products to be released to the warehouse. Job Responsibilities Line sanitation and Documentation (Proportioner, Filler, and Bottle Washer). GV Pressure Gauge/Density Meter/Thermometers Calibration and documentation. Syrup release procedure and Proportioner operation. Bottle inspector’s evaluation and validation. Collection and labelling of Shelf life samples. Take feedback from Shelf life samples and market samples analyst and take actions if required. Glass fragment control program, Ozone monitoring, Temperature monitoring and validation and documentation (related of area of operation). Finished product release as per the procedure and follow the requirements. Line sanitation as per specification and its documentation. Maintenance of GHP and GMP practices in line operation. - Behavioral Competencies Drives Innovative Business Improvement- Stage 1 Objective Analytical Thinking- Stage 1 Takes Initiative to deliver results- Stage 1 Works effectively with others and Influence others- Stage 1 Develops & inspires others- Stage 1 Lives the values- Stage 1 Functional Competencies Equipment Management- Competent System Compliance- Competent Food Safety & GMP Requirements- Competent Environment process design and compliance- Competent Quality Process Compliance: WTP & ETP, Sugar Process- Competent Container preparation, filling & proportioning & QA tests- Competent Quality Process Compliance- CIP & COP Process- Mastery Quality Process Compliance- Product release (Taste test)- Competent Job Requirement Minimum Education: B. Tech/M. Sc.- Food Tech/Food Science/Biotech Minimum Work Experience: 4 - 9 years of relevant experience in Beverage/Food industry

Conduct call audits, assess agent performance, provide feedback for improvement, and prepare reports. Collaborate with teams for process enhancements, ensure compliance with regulations,and integrate customer feedback to improve service quality.

Role and Key responsibilities : Process where Calls range from what procedures are covered, co-pay amounts, doctors who are in-network vs. out-of-network, plan benefits, etc. We deal heavily with Members who have fatal diseases, chronic conditions and/or whose spouse/parent just died. Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Key Skills and knowledge : Strong attention to detail. Self-starter, sense of urgency and works well under pressure. Demonstrated ability to multi-task and meet timelines of deliverables. Proficient in Microsoft Office. Strong communication skills, both written and verbal.

Job Summary We are seeking a highly skilled and experienced Team Lead for our RTR-Reinsurance domain. The ideal candidate will have 7 to 10 years of experience in customer service within the insurance domain. The role requires a strong understanding of claim investigation and property & casualty insurance. This is a hybrid work model with rotational shifts. Responsibilities Lead a team of customer service representatives in the P&C division to ensure high-quality service delivery. Oversee daily operations and ensure adherence to company policies and procedures. Provide guidance and support to team members to resolve complex customer issues. Monitor team performance and implement strategies to improve efficiency and effectiveness. Collaborate with other departments to ensure seamless service delivery and customer satisfaction. Conduct regular training sessions to keep the team updated on industry trends and best practices. Analyze customer feedback and develop action plans to address areas of improvement. Ensure compliance with regulatory requirements and company standards. Prepare and present regular reports on team performance and customer satisfaction metrics. Participate in the development and implementation of new processes and systems to enhance service delivery. Foster a positive and collaborative team environment to achieve common goals. Utilize domain expertise in claim investigation and property & casualty insurance to provide exceptional service. Adapt to rotational shifts and hybrid work model to meet business needs. Qualifications Possess a minimum of 7 years of experience in customer service within the insurance domain. Demonstrate expertise in claim investigation and property & casualty insurance. Exhibit strong leadership and team management skills. Show proficiency in analyzing data and developing actionable insights. Have excellent communication and interpersonal skills. Display the ability to work in a fast-paced and dynamic environment. Be adaptable to rotational shifts and hybrid work model. Possess a strong understanding of regulatory requirements and industry standards. Demonstrate a commitment to continuous learning and professional development. Show the ability to collaborate effectively with cross-functional teams. Exhibit problem-solving skills and the ability to handle complex customer issues. Have experience in preparing and presenting performance reports. Be proactive in identifying areas for improvement and implementing solutions. Skillset Ceded/Assumed premium/Commission, Quota share, has experience with Bordereau etc

Job Description Section: Job Title: Call Quality Analyst Location: Gurgaon, India Responsibilities:- High performance delivery on all quality parameters Audit chats/email interactions on Product/process, Communication and soft skills parameters Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion Data analysis and making designated reports/decks Participate in calibrations to ensure consistent scoring & feedback delivery approach Communicate to heighten awareness and focus on importance of positive customer experience Make recommendations and drive process improvement Reduce learning curve and help enhance product/process knowledge of new joinees Ensure that internal policies, procedures, and compliance regulations are being followed Customer/Client Interactions by using process knowledge and highlighting key areas to work on Prepare TNA, publish and execute for 100% closure Real Time Support (Production/Live Support) on the floor as per the business requirement Desired Skills: Must understand Audit & Coaching process Excellent writing and comprehension skills Extremely good verbal & written communications skills Technical knowledge of English communication - sentence construction, grammar, punctuation etc. Effective Presentation, Feedback & Coaching skills Hands on experience on MS-Office; preferably on MS-Excel and Power Point Customer orientation and Customer Service Attitude Effective problem-solving skills and Highly energetic & enthusiastic Interpersonal skills and Team work Ability to handle/analyse data to generate Quantitative and Qualitative analysis Kindly share your resume at amulyavaish@paisabazaar.com

Hiring for QA. Languages Required (Any one): Malayalam & English OR Gujarati & English OR Marathi & English Job Description: We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English . The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit reports and track quality metrics Collaborate with training and operations teams to improve processes Ensure compliance with internal and client-specific quality standards Key Skills: Proficient in English and any one regional language: Malayalam / Gujarati / Marathi Experience in BPO Quality Assurance Good knowledge of QA tools, audit forms, and call calibration techniques Strong communication and interpersonal skills Ability to analyze data and generate insights for improvement Preferred Qualifications: Graduate in any discipline QA certification (if any) is a plus Familiarity with CRM and call monitoring software Contact: 9449900627, yamanurappa.kuri@teleperformancedibs.com

As a valuable member of our team, your primary responsibilities will include onboarding and training customers to ensure seamless product adoption. You will be tasked with building strong relationships with customers and maintaining regular communication to address any concerns they may have and resolve issues promptly. Monitoring customer progress and ensuring goal achievement will also be a key part of your role. In addition, you will be expected to identify upsell opportunities and collaborate effectively with sales teams to capitalize on them. Analyzing customer metrics and providing performance reports will help us to continuously improve and enhance our products and services. Your feedback to internal teams will be crucial in driving these improvements and ensuring customer satisfaction.,

At PwC, we specialize in providing consulting services for a variety of business applications, with a focus on helping clients optimize operational efficiency. As a member of our Oracle technology team, you will be responsible for managing and utilizing the Oracle suite of software and technologies within an organization. This includes tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. You are expected to be a reliable and contributing member of a team, driven by curiosity and a desire to learn and grow. In our fast-paced environment, you will work with a diverse range of clients and team members, each presenting unique challenges and opportunities for development. Taking ownership and consistently delivering quality work that adds value for our clients and contributes to the success of the team are key expectations. To excel in this role, you should apply a learning mindset and take ownership of your own development. Appreciating diverse perspectives, actively listening, asking questions, and seeking feedback are essential skills for success. You will gather information from various sources, analyze facts, and discern patterns to contribute effectively to client projects and engagements. As part of the Oracle Technology team, you will have the opportunity to participate in client engagements and projects, developing your technical knowledge and skills to deliver high-quality work. Building meaningful client connections, managing and inspiring team members, and expanding your technical knowledge of firm services and technology resources are key aspects of this role. To be considered for this position, you must have a Bachelor's Degree in Engineering or Technology, with 3-6 years of experience preferred. Oral and written proficiency in English is necessary, and a Master's Degree, Oracle Cloud PaaS Certifications, and experience in Agile-Hybrid delivery methodology are preferred qualifications that set you apart. Additionally, strengths in people management, mentoring skills, knowledge of Oracle Finance and SCM applications, experience in end-to-end implementation in Oracle cloud, exceptional communication skills, and proficiency in SQL, Pl/SQL, and emerging technologies are highly valued. Join us at PwC Acceleration Centers and step into a pivotal role where you will actively support various services and engagements, providing distinctive services to clients through enhanced quality and innovation. Engage in challenging projects, dynamic training, and opportunities for personal and professional growth as you contribute to client projects, develop technical skills, and build meaningful client connections.,

You will be working as an Account Director-PR at Ruder Finn in Gurgaon. With 9-10 years of PR/communications experience, especially in enterprise technology / B2B clients within an agency environment, you will be responsible for leading client relationships, driving integrated campaign success, and supporting business growth. Your role involves acting as a trusted advisor to senior clients, overseeing campaign execution by junior team members, ensuring quality, inspiring innovation, and aligning campaigns with broader business and brand goals. As an Account Director, you will lead senior-level client relationships, supervise campaign execution, and inspire high-performing teams through mentorship and proactive leadership. Your responsibilities will include facilitating client feedback, contributing to business growth through client development and new pitches, delivering strategic reports, pitching fresh ideas aligned with client objectives, and ensuring timely project delivery within scope and budget. Additionally, you will align internal teams and clients around measurement frameworks, represent the agency confidently, monitor industry trends, and maintain financial health in engagements. To excel in this role, you should have proven experience in senior client relationship management, a strong understanding of digital platforms and campaign strategy, excellent communication skills, effective team leadership abilities, strategic thinking, attention to detail, and proficiency in PowerPoint for pitching and reporting. Experience in managing multimedia content production, creative teams, and financial management is also beneficial. Cultivating a culture of problem-solving, accountability, and positivity within the team is a key aspect of this role.,

You are a skilled Junior 3D Designer with a strong background in 3D modelling, rendering, and texturing, possessing a keen eye for aesthetics and attention to detail. Proficiency in industry-standard software is essential, along with the ability to deliver photorealistic outputs while collaborating effectively within a team. Your responsibilities will include creating high-quality 3D models and realistic renders of architectural and interior design projects. You will support the development of detailed textures, lighting, and environments to achieve desired outcomes. Transforming 2D plans, sketches, and CAD drawings into visually compelling 3D visuals is also a key aspect of your role. Utilizing industry-standard software such as 3Ds Max, Photoshop, Photoshop Rendering, and Sketchup will be part of your daily tasks. Working with rendering engines like V-Ray and assisting in creating engaging 3D animations and walkthroughs to effectively present design concepts are also crucial responsibilities. Collaboration with the design and project teams to ensure visualizations align with project goals is a significant part of your role. You will need to incorporate feedback to refine and enhance deliverables and support in managing multiple projects to ensure timely completion without compromising quality. To qualify for this position, you should hold a Bachelor's degree in Animation, Graphic Design, Architecture, or a related field and have 3-4 years of professional experience as a 3D Designer in architectural or interior design firms. Proficiency in 3D modelling, rendering, texturing, and post-production techniques is required, along with excellent knowledge of materials, lighting, textures, and composition. Hands-on experience with software like 3Ds MAX, Blender, Cinema 4D, SketchUp, Adobe Suite, or other post-production tools is essential. High proficiency in at least one of the mentioned 3D design software will be advantageous. Preference will be given to candidates residing in Gurgaon. Don't forget that it is mandatory to submit your resume and portfolio to hr@arteform.in to be considered for this position.,

At PwC, our team of business application consultants specializes in providing consulting services for various business applications to help clients optimize operational efficiency. As a Guidewire developer at PwC, you will focus on developing and customizing applications using the Guidewire platform, which offers tools for policy administration, claims management, and billing for insurance companies. Your responsibilities will include designing, coding, and testing software solutions tailored to meet the specific needs of insurance organizations. Driven by curiosity, you are a reliable team member who thrives in a fast-paced environment. You will be expected to adapt to working with diverse clients and team members, each presenting unique challenges and opportunities for growth. Taking ownership and consistently delivering high-quality work that adds value for clients and contributes to the team's success is essential. As you progress in your career at the firm, you will have the opportunity to build a strong personal brand and explore new pathways for professional development. In this role, you will collaborate with various teams as part of our Managed Services division to help clients implement and operate new capabilities, achieve operational efficiencies, and leverage technology effectively. The Application Evolution Services team focuses on optimizing enterprise applications, driving transformation, and fostering innovation to enhance business performance. By managing and maintaining application ecosystems, we assist clients in maximizing the value of their investments, particularly in the Guidewire Insurance suite of applications. As an Associate at PwC, you will work with a team of problem solvers to address complex business issues from strategy to execution. Key responsibilities include anticipating stakeholder needs, contributing technical expertise, fostering collaboration between people and technology, navigating diverse teams and engagements, upholding ethical standards, managing client interactions, and driving cross-team collaboration. Additionally, the role may involve working on cross competency projects and supporting US-based clients during the Second Shift. To excel in this role, you are expected to demonstrate proficiency in solutioning the Guidewire suite of applications on premises and SaaS, successfully executing complex engagements within the Guidewire product suite, and providing strategic guidance for Application Evolution Services delivery. You should be capable of developing scalable and robust Guidewire solution strategies, facilitating proposal development efforts, supporting clients in improving business processes, and identifying market opportunities for new service offerings. Moreover, your ability to work effectively with global teams, communicate strategically, deliver high-quality solutions, and contribute thought leadership will be crucial for success in this position. Preferred skills and knowledge for this role include deep experience in PolicyCenter, familiarity with Guidewire ClaimCenter, BillingCenter, and ContactManager, proficiency in GOSU, Guidewire Event and Rules Framework, and Guidewire Web Services, expertise in XML & JSON formats, experience with tools like SOAP UI and Postman, and knowledge of devops and build/deployment processes. Minimum qualifications for this position include a Bachelor's degree, 3 to 5 years of relevant experience, and certification in PolicyCenter Configuration ACE and Integration ACE. Successful candidates will possess a learning mindset, strong communication skills, the ability to analyze complex information, commercial awareness, and a commitment to upholding professional standards and ethical conduct.,

At PwC, the focus in brand management, marketing, and sales is on collaboration to develop and execute strategic sales and marketing initiatives. This involves driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. Market research, digital marketing, creative campaigns, and effective sales strategies are utilized to engage clients, enhance the firm's brand and market presence, and achieve organizational targets. As a marketing generalist at PwC, your role will involve a wide range of marketing activities aimed at promoting the Firm's products or services. This includes conducting market research, developing marketing strategies, creating and executing marketing campaigns, and analyzing campaign performance. A versatile skill set and knowledge in various marketing channels will be leveraged to ensure brand consistency, reach target audiences, and drive customer engagement and loyalty. Driven by curiosity, you are a reliable, contributing member of a team, expected to adapt to working with a variety of clients and team members in a fast-paced environment. Each experience is viewed as an opportunity to learn and grow, where you are expected to take ownership and consistently deliver quality work that adds value for clients and contributes to the team's success. Building your own brand within the Firm will open doors to more opportunities. Key Skills required for this role include: - Applying a learning mindset and taking ownership of your development. - Appreciating diverse perspectives, needs, and feelings of others. - Adopting habits to sustain high performance and develop your potential. - Actively listening, asking questions to check understanding, and clearly expressing ideas. - Seeking, reflecting, acting on, and giving feedback. - Gathering information from various sources to analyze facts and discern patterns. - Committing to understanding how the business works and building commercial awareness. - Learning and applying professional and technical standards while upholding the Firm's code of conduct and independence requirements. As part of the Brand Management, Marketing, and Sales team at PwC Acceleration Centers (ACs), you will be responsible for publishing and maintaining content on internal portals, supporting marketing initiatives, developing relationships with team members, engaging in diverse projects, and enhancing content management and communication skills. Key Responsibilities include: - Publishing and managing content across internal communication platforms. - Supporting marketing initiatives through productive collaboration. - Developing and maintaining relationships with team members. - Engaging in various projects to enhance content management skills. - Assisting in the creation of marketing materials and presentations. - Analyzing feedback to improve content effectiveness. - Participating in team brainstorming sessions for new ideas. - Upholding brand standards and maintaining consistency in messaging. Requirements for this role: - Master's Degree - 1 year of experience - Oral and written proficiency in English required Desired Qualifications that set you apart: - Master's Degree in English, Mass Communication, or MBA (Marketing) - Certifications in Digital Marketing, SharePoint Administration, or HTML - Excelling in content management and publication - Collaborating with diverse teams for content sanitization - Managing multiple tasks with attention to precision - Identifying process improvement opportunities - Demonstrating adaptability to evolving team needs - Possessing project management and communication skills - Understanding stakeholder needs and delivering effectively,