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1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As an intern, your main responsibility will be to create banners and other creatives on a daily basis. You will also be tasked with developing visual designs and design concepts for various platforms such as Facebook, Instagram, and Websites. Additionally, you will collaborate with clients and team members to understand project requirements, create unique and attention-catching designs using different software and tools, present your designs to the team for feedback, and make necessary changes. Qualification Required: - Experience: 1 year of total work experience is preferred. - Equipment: You should have a working laptop and a Wifi setup. Additional Details: The internship is...

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Role Overview: As a valued team member, you are expected to adapt to working with various clients and team members in a fast-paced environment. Every experience presents an opportunity for growth and learning. You are responsible for consistently delivering quality work that adds value for clients and contributes to the success of the team. Your journey within the firm helps you build a strong personal brand, opening doors to new opportunities. Key Responsibilities: - Apply a learning mindset and take ownership of your development. - Appreciate diverse perspectives, needs, and feelings of others. - Adopt habits to sustain high performance and develop your potential. - Actively listen, ask qu...

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0.0 - 4.0 years

0 Lacs

jaipur, rajasthan

On-site

As a Videographer at our company, you will have the exciting opportunity to travel to client locations for shooting interviews, b-rolls, UGC-style videos, and property walkthroughs. This field-based role is perfect for individuals who love being behind the camera, possess a basic understanding of framing and lighting, and are eager to enhance their skills in video production. **Responsibilities:** - Utilize DSLR/mirrorless cameras or mobile videography effectively. - Demonstrate understanding of basic video composition, angles, and lighting. - Be willing to travel frequently for shoots. - Maintain punctuality and professionalism while interacting with clients on-site. - Display eagerness to ...

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3.0 - 7.0 years

0 Lacs

kozhikode, kerala

On-site

Role Overview: You will be responsible for conducting market research, performing direct sales and cold calling, designing sales pitches, executing marketing campaigns, and developing marketing strategies. Additionally, you will engage with customers to gather feedback and manage social media content creation. Key Responsibilities: - Conduct market research - Perform direct sales and cold calling - Design sales pitches - Execute marketing campaigns and strategies - Engage with customers for feedback - Create and manage social media content Qualifications Required: - Prior experience in market research and sales - Strong communication and presentation skills - Ability to design effective sale...

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2.0 - 6.0 years

0 Lacs

kollam, kerala

On-site

Role Overview: As a Marketing and Sales Strategist, you will be responsible for preparing marketing and sales strategies, conducting research on competitors" products and services, creating and overseeing marketing campaigns, and maintaining a healthy relationship with clients. You will work closely with the Media department, participate in exhibitions and conferences, create awareness of the company's products and services, and ensure sales targets are met. Additionally, you will handle client complaints, negotiate deals, take feedback, and create marketing campaigns on social media platforms. You will also be required to write monthly reports on campaign performance. Key Responsibilities: ...

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2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

You will be responsible for monitoring and evaluating calls to assess agent performance and customer interactions, identifying trends, and areas for improvement. You will also provide constructive feedback and coaching to agents, conduct training sessions, and work with team leads to develop performance improvement plans. Your role will involve ensuring adherence to company policies, procedures, and industry regulations, maintaining accuracy in scripts and call flows, identifying non-compliance issues, and suggesting corrective actions. Additionally, you will generate reports on quality scores, trends, and agent performance, analyze customer feedback and complaints, and recommend process imp...

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2.0 - 5.0 years

0 - 0 Lacs

chennai

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Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to “Deliver the best people flow experience”. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Why this role? KONE India is embarking upon an exciting growth phase and this represents an opportunity for you to join our Chennai KONE India, as a Process Agent(as Recruiter) What...

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1.0 - 6.0 years

3 - 6 Lacs

gurugram

Work from Office

Quality Analyst Location-Gurgaon Noida Please share your cv at surbhi.malhortra @nlbtech.com Manage and implement quality processes Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Experience and Des...

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4.0 - 8.0 years

0 Lacs

kochi, kerala

On-site

Job Description: You should have a strong knowledge of the process and systems. Additionally, you must be knowledgeable in Crystal reports and Power BI. A high level of computer proficiency and excellent MIS skills are essential for this role. You should have the ability to coach and provide feedback on an ongoing basis. Clear written and verbal communication skills are a must. Your high level of customer service and quality orientation will be key in this role. Strong communication and motivational skills are required. You should have the ability to lead in a continually challenging environment and effectively plan, prioritize, and execute everyday floor operations. Qualification Required: ...

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2.0 - 6.0 years

0 Lacs

delhi

On-site

You will be responsible for conducting Financial Awareness workshops in designated geographies and designing and delivering learning interventions to create responsible and purpose-driven partners. Your role will involve joint field work with the onboarded Business Partners to close on prospective leads. Additionally, you will be tasked with creating innovative content for the variable resource to enhance their awareness of the features of products. It will also be your responsibility to ensure that no mis-selling occurs on the field. Your feedback will play a crucial role in creating positive reinforcement in the variable workforce. Qualifications Required: - Prior experience in conducting ...

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4.0 - 7.0 years

2 - 6 Lacs

kurukshetra

Work from Office

Job Title: Operations & Marketing Intern Location: Kurukshetra, Haryana Duration: 2 Months (Full-Time Internship) Timings: 10:00 AM 5:00 PM About The Role Were looking for an enthusiastic and responsible intern to support our school outreach and program operations in Kurukshetra This is a field-based, project-driven internship offering hands-on experience in marketing, coordination, and educational program management, Key Responsibilities Visit schools across Kurukshetra to introduce and promote our program, Coordinate with school authorities to schedule and conduct student assessments/tests, Maintain daily records of visits, feedback, and progress, Represent the organization professionally ...

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1.0 - 6.0 years

2 - 5 Lacs

thane, navi mumbai, mumbai (all areas)

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Audit inbound and outbound sales calls for quality and compliance. Share feedback and support agents through coaching sessions. Prepare quality reports and highlight improvement areas. Participate in call calibrations and ensure process alignment.

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2.0 - 4.0 years

1 - 4 Lacs

chennai

Work from Office

About company: South India's leading Real estate company is hiring Call Audit professionals. Casagrand Builder Private Limited is a real estate enterprise committed to building aspirations and delivering value. In the last seventeen years, we have developed over 30 million sqft of prime residential real estate across Chennai, Bengaluru, and Coimbatore. Over 22,000 happy families across 125+ landmark properties stand testimony to our commitment. Desired Candidate Profile: Male / Female Candidates with Good Exposure from Call Audit background Minimum 1 - 3 years Job Description : Good communication Skill. Should have adequate experience in Call Audits. Excellent Knowledge in Excel Immediate jo...

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1.0 - 6.0 years

3 - 4 Lacs

bengaluru

Work from Office

Greeting from IntouchCX ! About the Job Are you a self-motivated individual with excellent customer service skills? Then this might be the role for you! Were looking for VIP Customer Service Representatives to provide intelligent and engaging email and chat responses to our tech-savvy and passionate VIP customers. As a VIP Customer Service Associate, You Will... Have daily interactions with VIP customers and handle all issues from end to end via phone, social media, and chat. Proactively engage customers via social media to encourage participation in upcoming sales events. Quickly and and effectively build rapport with customers, diagnose, and resolve issues Engage with VIP players through 1...

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3.0 - 8.0 years

5 - 13 Lacs

noida, chandigarh, greater noida

Work from Office

A key focus of this role will be establishing and managing a Learning Management System (LMS) to centralize, track, and measure all learning initiatives across the company. The ideal candidate is a collaborative learning professional with strong instructional design skills, an understanding of MSP operations, and the ability to translate technical knowledge into engaging, outcomes-based learning experiences. Key Responsibilities Program Design and Development Design, develop, and implement comprehensive training programs that support both technical and soft skill development across the organization. Create engaging instructional materials, including e-learning modules, videos, presentations,...

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0.0 - 2.0 years

2 - 3 Lacs

pune

Work from Office

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

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4.0 - 9.0 years

4 - 5 Lacs

gurugram

Work from Office

Globiva is Hiring Quality Team Lead (Insurance Sales Process) Location: Gurgaon (Haryana) Shift: Day Shift Working Days: 6 Days (1 rotational off) Process: Insurance Sales (Voice Process) Job Description: Globiva is looking for an experienced Quality Team Lead to manage and guide the quality team for our Insurance Sales process. The ideal candidate should have strong experience in quality audits, team management, 7 QC tools, and call calibration, along with the ability to drive process improvement and maintain high-quality performance standards. Key Responsibilities: Lead and mentor a team of Quality Analysts for the Insurance Sales process. Monitor and evaluate call audits to ensure complia...

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2.0 - 7.0 years

3 - 4 Lacs

gurugram

Work from Office

Globiva is Hiring Quality Analyst (Insurance Sales Process) Location: Sector 18, Gurgaon Process: Insurance Sales (Voice Process) Working Days: 6 Days (1 rotational off) Shift: Day Shift Job Description: We are looking for an experienced Quality Analyst to join our Insurance Sales process at Globiva. The ideal candidate should have a strong background in sales call auditing, 7 QC tools, and call calibration to ensure high-quality performance across the team. Key Responsibilities: Conduct call audits to assess quality and compliance in the Insurance Sales process. Identify errors, improvement areas, and provide constructive feedback to agents. Participate in calibration sessions with operatio...

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2.0 - 5.0 years

2 - 5 Lacs

gurugram

Work from Office

Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. ...

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1.0 - 6.0 years

1 - 4 Lacs

pune

Work from Office

Follow up on all client leads post-order.Deliver efficient after-sales support.Gather feedback and escalate issues as needed.Manage client servicing from order to payment.Handle client queries with accurate product/service info. Required Candidate profile client follow-up & follow-through.Polite, professional.Good product/service knowledge.Always reachable during work hours.Proactive & relationship-driven.Resides within 30–45 mins of office

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1.0 - 4.0 years

3 - 4 Lacs

mohali, hyderabad

Work from Office

Key Responsibilities: Ability to seamlessly manage conflicts. Proficiency in MS Excel required. Self-motivator Positive attitude & Flexible Ability to perform with minimum supervision Excellent communication and interpersonal skills Education & Experience: Minimum 1 year of experience as a Quality Analyst/Quality Auditor/Call Auditor. Positive attitude Flexible & Aggressive Excellent communication skills (Spoken and Written) Work independently with little supervision in a fast-paced agency environment Goal oriented; have a burning desire to be successful Graduate in any field or higher education is a plus Strong work ethic Comfortable working in a fast-paced, rapidly changing environment Mus...

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9.0 - 14.0 years

7 - 17 Lacs

mumbai, india

Work from Office

USV, a top-15 pharmaceutical company in India, excels in the diabetes and cardio sectors. We have a presence in over 65 countries with our dynamic team of over 7,000 across generations. Our commitment to brand building is evident in our popular products like Glycomet GP, Ecosprin AV, Jalra, Tazloc, Glynase, MVI and more. Position Details: Experience Required : Trainers with at least 2 years training experience post pharma sales experience. Qualification Required : Science Graduate (B.Pharm. / BSc. / M.Pharm. / M.Sc.) Prepare and deliver high quality training content in order to improve competency and overall effectiveness of participants Training Needs Identification: Provide inputs towards ...

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1.0 - 4.0 years

2 - 3 Lacs

bengaluru

Work from Office

Responsibilities: * Conduct call audits & calibrations * Provide feedback on performance improvement * Monitor calls for quality assurance * Analyze call data for trends & insights * Ensure compliance with industry standards Work from home Health insurance Provident fund

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1.0 - 2.0 years

3 - 4 Lacs

noida

Work from Office

As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

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1.0 - 2.0 years

1 - 2 Lacs

faridabad

Work from Office

Conduct call audits to ensure quality standards are met. Provide feedback to agents on their performance during calls. Perform quality audits to identify areas of improvement. Utilize Excel skills for data analysis and reporting. Monitor calls to assess agent adherence to process guidelines. Desired Candidate Profile 0.6 - 1 year of experience in BPO or customer service industry. Strong understanding of call audit, call monitoring, and quality audit processes. Excellent communication skills with ability to provide constructive feedback effectively. Proficiency in using tools such as Excel for data analysis and reporting. share your resume at 8527043535 (Abhishek)

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