1566 Feedback Jobs - Page 46

Job Description Section: Job Title: Call Quality Analyst Location: Gurgaon, India Responsibilities:- High performance delivery on all quality parameters Audit chats/email interactions on Product/process, Communication and soft skills parameters Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion Data analysis and making designated reports/decks Participate in calibrations to ensure consistent scoring & feedback delivery approach Communicate to heighten awareness and focus on importance of positive customer experience Make recommendations and drive process improvement Reduce learning curve and help enhance produc...

Hiring for QA. Languages Required (Any one): Malayalam & English OR Gujarati & English OR Marathi & English Job Description: We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English . The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit ...

As a valuable member of our team, your primary responsibilities will include onboarding and training customers to ensure seamless product adoption. You will be tasked with building strong relationships with customers and maintaining regular communication to address any concerns they may have and resolve issues promptly. Monitoring customer progress and ensuring goal achievement will also be a key part of your role. In addition, you will be expected to identify upsell opportunities and collaborate effectively with sales teams to capitalize on them. Analyzing customer metrics and providing performance reports will help us to continuously improve and enhance our products and services. Your feed...

At PwC, we specialize in providing consulting services for a variety of business applications, with a focus on helping clients optimize operational efficiency. As a member of our Oracle technology team, you will be responsible for managing and utilizing the Oracle suite of software and technologies within an organization. This includes tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. You are expected to be a reliable and contributing member of a team, driven by curiosity and a desire to learn and grow. In our fast-paced environment, you will work with a diverse range of clients and team members, each presenting unique chall...

You will be working as an Account Director-PR at Ruder Finn in Gurgaon. With 9-10 years of PR/communications experience, especially in enterprise technology / B2B clients within an agency environment, you will be responsible for leading client relationships, driving integrated campaign success, and supporting business growth. Your role involves acting as a trusted advisor to senior clients, overseeing campaign execution by junior team members, ensuring quality, inspiring innovation, and aligning campaigns with broader business and brand goals. As an Account Director, you will lead senior-level client relationships, supervise campaign execution, and inspire high-performing teams through mento...

You are a skilled Junior 3D Designer with a strong background in 3D modelling, rendering, and texturing, possessing a keen eye for aesthetics and attention to detail. Proficiency in industry-standard software is essential, along with the ability to deliver photorealistic outputs while collaborating effectively within a team. Your responsibilities will include creating high-quality 3D models and realistic renders of architectural and interior design projects. You will support the development of detailed textures, lighting, and environments to achieve desired outcomes. Transforming 2D plans, sketches, and CAD drawings into visually compelling 3D visuals is also a key aspect of your role. Utili...

At PwC, our team of business application consultants specializes in providing consulting services for various business applications to help clients optimize operational efficiency. As a Guidewire developer at PwC, you will focus on developing and customizing applications using the Guidewire platform, which offers tools for policy administration, claims management, and billing for insurance companies. Your responsibilities will include designing, coding, and testing software solutions tailored to meet the specific needs of insurance organizations. Driven by curiosity, you are a reliable team member who thrives in a fast-paced environment. You will be expected to adapt to working with diverse ...

At PwC, the focus in brand management, marketing, and sales is on collaboration to develop and execute strategic sales and marketing initiatives. This involves driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. Market research, digital marketing, creative campaigns, and effective sales strategies are utilized to engage clients, enhance the firm's brand and market presence, and achieve organizational targets. As a marketing generalist at PwC, your role will involve a wide range of marketing activities aimed at promoting the Firm's products or services. This includes conducting market research, developing marketing strat...

You will be working as a part of the finance consulting team at PwC where your focus will be on providing consulting services related to financial management and strategy. Your responsibilities will include analyzing client needs, developing financial solutions, and offering guidance and support to help clients optimize their financial performance, improve decision-making, and achieve their financial goals. In the financial operations department at PwC, you will specialize in enhancing the efficiency and effectiveness of financial operations within organizations. This will involve assessing financial processes, identifying areas for improvement, and designing and implementing solutions to st...

At EY, you have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. Your unique voice and perspective are essential to help EY become even better. Join us to build an exceptional experience for yourself and contribute to creating a better working world for all. As a Senior Aera Developer, you will be a part of the Supply Chain Tech group of EY GDS consulting Team. Your role involves translating business needs into technical specifications, performing data analysis and manipulation, and simplifying business concepts through data modeling. You will be responsible for developing reporting sy...

The company Paint Serum Luxury Car Detailing & Paint Protection Experts is seeking a full-time, in-house Shoot & Edit Specialist to work at their studio located in Wagholi, Pune. If you have a passion for creating cinematic visuals and transforming real-life detailing moments into premium short-form content, this position may be the perfect fit for you. As a Shoot & Edit Specialist at Paint Serum, your responsibilities will include capturing high-quality, cinematic footage of detailing work, cars, studio behind-the-scenes, and client experiences. You will be tasked with editing short-form videos for platforms such as Instagram, YouTube, and others. Using both phone and camera footage, you wi...

At PwC, our brand management, marketing, and sales team members collaborate to develop and execute strategic sales and marketing initiatives. Your focus will be on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. Using market research, digital marketing, creative campaigns, and effective sales strategies, you will engage clients, enhance the firm's brand and market presence, and achieve organisational targets. In marketing and sales operations at PwC, you will play a crucial role in enabling the smooth functioning of the company's marketing and sales processes and maximizing efficiency. Your responsibilities will inc...

You will be responsible for completing daily quality checks as per the process requirement and meeting the monthly sampling numbers for voice and non-voice processes. You are required to document quality scores, specific observations, feedback, and comments in the monitoring form. Providing timely feedback to agents for the errors identified is a crucial part of your role. Completing Root Cause Analysis (RCA) for all errors identified and creating Error analysis/RCA Report within the defined timeline are essential tasks. Ensuring that the Quality Assurance (QA) process adheres to ISO guidelines is a key responsibility. It is also expected that you identify improvement areas for staff and sha...

The role of a VARC Faculty at Toprankers involves teaching verbal ability and reading comprehension to students preparing for CLAT/IPMAT/CAT/CUET. As a full-time on-site position based in Kanpur/Jaipur/Jodhpur, you will be responsible for creating lesson plans, delivering lectures, evaluating students through assessments, and offering personalized feedback to help them improve. Additionally, you will play a crucial role in curriculum development and staying abreast of the latest educational trends and exam patterns. To excel in this role, you should hold a Bachelor's degree in English, Education, or a related field, with a preference for candidates with a Master's degree. Join us at Topranke...

As a Manager - Training at WorkIndia, you will play a crucial role in developing and delivering effective training programs for our sales teams. Your primary responsibility will be to ensure consistent quality in communication, process adherence, and performance among the sales staff. We are looking for a dynamic individual with deep sales knowledge, exceptional coaching skills, and a metrics-driven approach to performance improvement. Your duties will include designing and implementing training programs tailored for new joiners and existing sales teams. Regular training needs analysis and refreshers will be conducted to enhance performance. Monitoring, assessing, and enhancing the quality o...

As a skilled and passionate Corporate Trainer with a strong technical foundation in the electrical domain, your main responsibility will be to design and deliver technical product training and soft skills development programs for employees across various departments including Sales, Installation, Customer Support, and Engineering. Your role is crucial in enhancing technical understanding, field-readiness, and professional behavior within the organization. You will be conducting structured product training sessions on home automation systems, covering various components such as controllers, switches, sensors, mobile apps, and voice assistants like Alexa and Google Home. Along with technical t...

DigiTalent Enterprises is a trusted partner in staffing, recruiting, and manpower supply, specializing in IT staffing and software development. Committed to excellence, integrity, and customer satisfaction, DigiTalent possesses in-depth industry knowledge and a vast talent network to deliver top-notch services across various sectors. Whether your organization requires short-term or long-term staffing solutions, we have the expertise to match the right talent to your culture and objectives, ensuring seamless staffing solutions, reliable IT software development, and unparalleled customer service. This freelance, remote position is for a Dutch Trainer who will work 1 hour daily. The Dutch Train...

As a Sales Training Specialist, you will play a crucial role in enhancing the productivity of the Sales Unit by collaborating closely with them. Your responsibilities will include providing training, coaching, and Just for Winners (JFW) sessions to the team. You will also be responsible for guiding probationers towards successful probation clearance and ensuring high activation levels among frontline sales staff. Your role will involve training and coaching Agency Managers on various aspects such as knowledge, skills, and productivity through classroom sessions, joint fieldwork, and individual counseling. Additionally, you will work in coordination with Branch Managers (BMs) to plan and set ...

Job Title: Training and Quality Analyst Location: Taratala , Kolkata Experience: Required 2-5 years Employment Type: Full-time About the Role: We are looking for a dedicated Training and Quality Analyst who will be responsible for evaluating the performance of our team members and ensuring continuous improvement through training and development initiatives. This role is vital for maintaining high service standards and delivering exceptional customer or client satisfaction. Key Responsibilities: Quality Assurance: Monitor and evaluate calls, emails, chats, or operational tasks to ensure quality standards. Identify gaps in performance and provide actionable insights for improvement. Maintain q...

Job Summary: We are hiring a passionate and results-driven Sales Executive (1 to 4 years experience) to promote and sell high-rise residential apartments . The role involves engaging with walk-in customers, conducting site visits, explaining project features, and converting leads into sales. This is a client-facing role that requires strong communication, follow-up, and presentation skills. Note: Candidates who are local to hyderabad and Immidiate Joinners can apply this position Key Responsibilities: 1. Lead Management & Client Engagement Attend to Direct walk-in clients at the site office or sales gallery. Understand customer requirements and suggest suitable apartment options in high-rise...

Job Summary: We are hiring a passionate and results-driven Sales Executive (2 to 3 years experience) to promote and sell high-rise residential apartments . The role involves engaging with walk-in customers, conducting site visits, explaining project features, and converting leads into sales. This is a client-facing role that requires strong communication, follow-up, and presentation skills. Note: Candidates who are local to hyderabad and Immidiate Joinners can apply this position Key Responsibilities: 1. Lead Management & Client Engagement Attend to Direct walk-in clients at the site office or sales gallery. Understand customer requirements and suggest suitable apartment options in high-rise...

Conduct call audits, assess agent performance, provide feedback for improvement, and prepare reports. Collaborate with teams for process enhancements, ensure compliance with regulations,and integrate customer feedback to improve service quality.

Job Summary We are seeking a dedicated Team Lead for our B&L department with 6 to 8 years of experience. The ideal candidate will possess strong technical skills in MS Excel and have domain experience in Frclsr Claim File&srv(MortgLn) Default Report&Analytic-MortLn. This role requires working from office during night shifts. Responsibilities The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He or she will report to the Team Manager or Delivery Manager Operations who will be the first point of contact for any issues questions or concerns. Key Result Areas (KRAs) 6 ...

Job Summary: We are looking for a forward-thinking and passionate Computer Science Teacher to guide students (Grades 38) in developing digital literacy, computational thinking, and responsible tech usage. The educator will integrate NEP 2020 competencies such as coding, digital citizenship, and problem-solving with CBSE standards, preparing learners for a technology-driven world through engaging, project-based instruction. Key Responsibilities: 1. Teaching & Learning Facilitation Plan and deliver lessons in foundational computer skills, coding (block and text-based), algorithms, digital design, and internet safety. Use NEP-aligned pedagogies like hands-on learning, gamified platforms, and in...

US Health and welfare Voice Exp Medical billing AR Call Quality analyst Call Monitoring International BPO Rotational Shifts 5 days working