1566 Feedback Jobs - Page 43

Lead, mentor and supervise a team of 8-10 sales callers to achieve individual and team sales targets Monitor team performance, analyze key metrics and publish regular performance reports Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills Motivate and encourage team members to maintain high energy levels and focus on achieving targets Handle escalations and assist team members in resolving customer objections effectively Identify areas for process improvement and implement best practices to enhance team productivity Required Skills & Qualifications: Graduate / post graduate with 3 to 10 years of experience in tele sales, with at least 2 y...

You will collaborate with business stakeholders to gather and analyze requirements, translating them into effective Workday configurations. You will lead and support system testing, troubleshoot issues, and conduct post-implementation reviews to ensure solution effectiveness. Providing ongoing system support, maintenance, and enhancements for Workday Talent and Performance modules will be a key responsibility. You will partner with HR teams to maximize the use and impact of Workday's talent functionalities, designing, implementing, and optimizing Workday Talent and Performance Management solutions to meet evolving business needs. Supporting Core HCM features that align with talent and perfor...

As a Tally Trainer at Learnet Skills Limited, a subsidiary of Schoolnet India and the largest vocational skills company in the country, you will play a crucial role in delivering training programs to promote growth and employability for students, unemployed youth, trainers, and the workforce. With a commitment to skill development in challenging regions and a vast network of institutes, we have impacted 2.1 million individuals to date. Your responsibilities will include conducting training sessions on Tally software, creating training materials, facilitating practical sessions, assessing student progress, and offering guidance to enhance proficiency. It will be essential to stay updated on t...

As a Customer Service Representative at WebBeds, you will play a crucial role in delivering outstanding customer support to our clients. Your excellent communication skills, problem-solving abilities, and out-of-the-box thinking will enable you to deliver excellence. Your focus on customer satisfaction will contribute to maintaining positive relationships with our valued clients. Your strong interpersonal skills, teamwork mindset, result-driven approach, and organizational abilities will ensure effective collaboration and efficient service delivery. You will provide exceptional customer service to travel agent clients, addressing their inquiries, resolving issues, and providing accurate info...

As a Customer Happiness Executive at FutureWagon, your primary responsibility will be to ensure that every customer has an exceptional experience with our brand. You will play a crucial role in enhancing customer support, improving the overall customer experience, and resolving any issues or challenges that may arise. Your ability to problem-solve effectively, gather valuable feedback, and provide insightful insights will be key to your success in this role. At FutureWagon, we are dedicated to growing both our company and your career. We are looking for exceptional individuals with a high level of curiosity and creativity to join our team. Whether you are developing custom solutions, designi...

The Manager/Sr. Manager position at Axis Max Life Insurance is within the Distribution Capability Centre's DCC Agency Training department. As part of the Distribution Capability Development Department, the primary focus is to equip sales employees with essential knowledge and product skills across the company's diverse financial product offerings. By emphasizing continuous development, the department aims to empower sales channels, enabling them to position the organization as a leading insurance firm in India. Key Responsibilities: - Conducting training modules for Agent Advisors and ADMs, including induction and on-boarding programs - Providing training on selling skills, MLI Insurance pro...

Hiring for Quality Analyst/Sr. Quality Analyst Location: MBP, Navi Mumbai Role : The role is focused on auditing calls and mails, recording feedback, and facilitating necessary changes to improve the call center's core processes. The aim is to reduce errors through Audits, Root Cause Analysis (RCA), and Failure Mode and Effects Analysis (FMEA) while setting control measures in place. The role also involves delivering productivity improvements through continuous growth and technical development of the team, ensuring that all areas are efficiently managed and optimized. Job Responsibilities : Conduct thorough audits of calls and emails to ensure compliance with company standards and identify a...

As a Business Development Manager at Phase 3 India, you will play a crucial role in driving the growth of the department. Collaborating with the sales team, you will craft proposals that benefit all parties involved, negotiate contract terms, and engage effectively with stakeholders. Your primary objective will be to achieve sustainable financial growth by increasing sales and cultivating strong client relationships. Your responsibilities will include developing a comprehensive business development strategy that prioritizes financial gains, identifying new markets and customer needs through research, and organizing meetings with potential clients. You will be tasked with promoting the compan...

: Urgent Hiring: Team Leader International Voice Process (US Shift) | Bangalore Location: Bangalore Working Hours: 9 hours/day | 5 days/week Shift: Night Shifts Join Date: Immediate joiners preferred Job Title: Team Leader – International Voice Process Key Responsibilities: Team Management Lead, mentor, and motivate a team of customer service representatives. Conduct regular team meetings, 1:1s, and performance reviews. Address team concerns and foster continuous improvement. Performance Monitoring Track team metrics: AHT, CSAT, Quality Scores, etc. Set and drive KPIs to meet/exceed targets. Implement action plans to boost team performance. Quality Assurance Ensure adherence to call quality ...

Quality Analyst || Bangalore || Gujarati fluency || Call @Bhumika 9717218586 Role & responsibilities Monitor and evaluate voice interactions for quality assurance. identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Collaborate with training and operations teams to improve service quality. Ensure adherence to company standards and compliance guidelines. Conduct calibration sessions to align with quality parameters. Preferred candidate profile Minimum 1 year of experience as a quality analyst on papers. Strong command on Gujarati. Bengali Proficient in MS Office. Excellent analytical and listening skills.

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. ...

You are currently seeking an Associate Group Head / Group Head Addressable Strategy & Activation to oversee and develop the Programmatic & MarTech service offering at Interactive Avenues. In this role, you will be responsible for developing, executing, and optimizing challenging Programmatic strategies for desktop, mobile, voice search, and YouTube. Your duties will include managing a team of Programmatic professionals, analyzing daily activities to identify revenue growth opportunities, and collaborating with internal teams to ensure successful outcomes for clients and partners. Your key responsibilities will involve translating client campaign objectives into programmatic activation strate...

As a Director of Engineering, you will be responsible for leading and managing engineering teams to deliver high-quality software solutions aligned with business objectives. You will play a crucial role in driving technical excellence, fostering innovation, and collaborating with cross-functional teams. Your key responsibilities will include: - Leading engineering teams effectively by fostering a collaborative and high-performance culture. - Overseeing timelines, team allocation, risk management, and task prioritization to ensure successful project delivery within scope, time, and budget. - Mentoring and supporting team members" professional growth through performance reviews, feedback, and ...

Your Responsibilities: As the Sales, Customer Service & Origination representative based in ALWAR, India, your main duties will include: - Setting monthly, quarterly, and annual goals for each distributor in your assigned territory and ensuring they are achieved. - Strengthening trade relationships and overseeing Trade/Consumer activations and Visibility merchandising activities. - Providing timely and constructive feedback on all activities as per the specified requirements. - Monitoring and achieving Redistribution value and volume targets. - Ensuring product availability through distributors" sales force across all relevant channels in alignment with company guidelines. - Expanding the de...

As a Customer Service Associate at IntouchCX, you will play a crucial role in ensuring exceptional customer experiences by directly engaging with customers to address inquiries, resolve issues, and guarantee satisfaction with our products and services. Your responsibilities will include providing courteous and professional support through phone, email, and chat channels, demonstrating proficiency in English to effectively communicate with customers, resolving complaints, maintaining detailed records of interactions, collaborating with various teams for prompt issue resolution, identifying areas for improving customer experience, and adhering to company policies to maintain high service stand...

Role Information Quality Analyst Service Desk Role Designation Quality Analyst Position Summary • Conduct process audits, deploy designed processes, analyze and report performance on quality • Support and implement de-risking plans for the process • Share and document best practices • Conduct RCAs on transaction monitoring to create action plans to reduce errors and improve service delivery • Monitor transactions and calls for compliance and highlight any failures to the team concerned • Provide feedback to the agents, based on the findings of the monitoring • Participate in calibration processes with clients Required skill set Technical Skills - • General support knowledge of Operating syst...

At NiBS, we are seeking theatre professionals who can contribute significantly, both individually and to the community. Our work environment is designed to be stimulating and rewarding, free from monotony. In this setting, you will be responsible for fostering strong relationships among students, parents, and teachers, rather than just overseeing them. Here, there is no rigid hierarchy to constrain anyone; every individual is valued and respected. You will not only be teaching but also continuously learning and evolving. If you are passionate about your craft and eager to take on new challenges, we invite you to apply. We are looking for team players who are enthusiastic about collaborative ...

You are required to work as a Quality Auditor at Bridging Technologies in Mohali. The ideal candidate should have a minimum of 2 years of experience in the voice process. You should be mature, understand the criticality of the job, and possess persuasive communication skills. Your responsibilities will include call monitoring, providing feedback to executives, compiling performance data, coordinating call calibration sessions, monitoring customer care email responses, providing actionable data to internal support groups, preparing and analyzing quality reports, evaluating processes for compliance, providing feedback and training, and performing other assigned duties. To be considered for thi...

The ideal candidate should possess experience in Analog and Mixed Signal Design, focusing on PMIC blocks such as DC-DC converter (BUCK, BOOST), LDOs, and clocking circuits. A strong foundation in CMOS design and active filter design is essential for this role. Responsibilities will include circuit design, validation, mixed signal validation, and reliability validation. Exposure to PMIC designs, high-speed digital circuit design, and analysis with timing and flow closure is required. Additionally, knowledge of digitally assisted analog circuits and techniques is preferred. The candidate will be entrusted with developing high-speed, low-power, and reliable analog and digital circuits for vario...

Total 6 Yrs exp out of this 1.5 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Essential Job Functions: Support a team of software engineers in the development of software products and solutions, providing guidance, code reviews, and technical support. Collaborate with cross-functional teams to define project requirements, ensuring the successful delivery of software projects. Assist in the professional growth and mentorship of team members through regular feedback, coaching, and career development planning. Contribute to the execution of the software engineering strategy, participating in strategic discussions and technology assessments. Manage project tasks and assignments, helping to prioritize and plan work to meet project goals. Monitor project timelines, resource...