1011 Feedback Jobs - Page 40

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Description: GlobalLogic is seeking a proactive and results-driven Team Lead to oversee the daily operations of a dynamic team. The ideal candidate will be responsible for guiding team members, ensuring efficient workflows, achieving performance goals, and fostering a positive and collaborative work environment. This role requires strong leadership, communication, and problem-solving skills. Requirements: Working experience with Leading Map providers. Team Lead should be able to handle min 50 members Deliver SLA along with excellent reporting metrics Excellent communication skills along with Contextual understanding Experience in handling operations, conduct briefings & team meetings for sta...

Designation - Quality Analyst for domestic process. Job Description Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical profession...

As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

Quality Analyst- Zepton Support Job Title - Zepton Support- Quality Analyst Work Location - Bangalore - Hybrid Work Model [Work from Office based on the requirement hybrid - Post joining Training & On the job training is work from office [First 4 weeks] Shifts/Weekly Offs - Rotational shifts [day shifts] & rostered weekly offs [6 Days working] Qualification - Graduation With excellent communication skills [Written and Spoken] Mandate requirements - Must have a dedicated workspace at home to ensure no background noise for customer interactions [Calls/Chats/Mails etc] - Must have Internet speed of minimum of 50 Mbps - Good Quality Headset - Power backup in case there are frequent power failure...

Team Leader- Call Quality Call Monitoring International BPO Rotational Shifts 5 days working

As a Design & Sales Lead, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident in communicating regularly with clients to assess their needs and adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends to provide the client with the best idea & drive Sales Closure. Roles and Responsibilities To own the Customer Experience during a project. To lead and own the quality & accuracy of design deliverables. To own an end-to-end Project lifecycle.

As a Design & Sales Lead, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident in communicating regularly with clients to assess their needs and adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends to provide the client with the best idea & drive Sales Closure. Roles and Responsibilities To own the Customer Experience during a project. To lead and own the quality & accuracy of design deliverables. To own an end-to-end Project lifecycle.

Know your role at TruKKer. Role Overview: We are seeking a skilled and detail-oriented Quality Analyst from the BPO sector who specializes in call audits, performance scoring, and process improvement. The ideal candidate will be responsible for monitoring customer interactions, evaluating performance against quality standards, and ensuring agents adhere to business and communication protocols.Key Responsibilities: Perform daily call audits to evaluate agent performance based on pre-defined audit parameters. Ensure adherence to communication scripts, process guidelines, and customer handling protocols. Assess and assign quality scores for each call, based on accuracy, empathy, product knowled...

Min 1yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile IMMEDIATE JOINER GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English

External Skills And Expertise Graduation / relevant Diploma. Minimum Experience 1 years as an Interior Designer. Led and delivered minimum 2 to 4 Residential Modular KWS projects. Holds excellent knowledge of design tools, PPT presentation, AutoCAD. Holds design expertise in Conceptual design (Layout, Style, Moodboard) Technical design (Material knowledge, Execution and Drawing Preparation) Modular design (Material knowledge, aesthetics & functionality, module planning) Civil works & Services (specifications & installation details) Holds project expertise in Creating BoQ for customers, Coordinating with internal & external agencies. Holds sales expertise in Sales Closure by way of logical & ...

Role & responsibilities Responsible for repair work of vacuum pumps and systems, installation and commissioning, pump servicing, training to the customer, and electrical and mechanical troubleshooting of the pumping system. Identifying correct spare parts to set the product right and informing the respective sales team for further actions. Writing accurate reports in English and submitting the same immediately after site completion. Identifying warranty/non-warranty cases and explaining the same to the customer with proper documentation. Generating service revenue from oil and spares as per the agreed target. Traveling to any location across India or outside India as per requirement. Creatin...

As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

As a Design & Sales Lead, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident in communicating regularly with clients to assess their needs and adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends to provide the client with the best idea & drive Sales Closure. Roles and Responsibilities To own the Customer Experience during a project. To lead and own the quality & accuracy of design deliverables. To own an end-to-end Project lifecycle.

Overview The Provider Education Support position reviews provider documentation on an ongoing basis and provides feedback for practitioners on areas to improve Responsibilities Reviews documentation by chart daily for Coding Production as assigned by Director of Physician Education Provides weekly and monthly feedback to Documentation Specialist on documentation trends Performs ongoing analysis of medical record documentation Supports Senior Provider Education Specialists for focused areas of documentation needs Performs special projects and other duties as assigned Qualifications High School Diploma or GED required Certified Professional Coder (CPC) or equivalent required At least four (4) ...

As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

As an Area Sales Manager major responsibilities include Establishing, maintaining and expanding the Dealer/ Customer base . Increasing business opportunities through various routes to market. Setting sales targets for individual reps and your team as a whole. Roles and Responsibilities Responsible for achieving target sales volumes and Market Share Monitoring & reviewing sales performance of territories Conduct team meetings, channel development Overseeing sales promotional activities Track the inventory at distributor locations, track the stock returns Ensure availability of quality enablers at dealership. Expands customer base by identifying new customer segment & opportunities. Ensure tim...

IC Gandhinagar Select Roles and Responsibilities As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

Job Profile: The Technical Trainer position owns the responsibility of successfully running the training programs for the engineers at ITBD. They will devise technical training programs as per the organizations requirements. Eligibility A bachelors or associate degree in computer science, information technology, or a related field • 5 years of proven experience as a Technical Trainer, training specialist, or a similar role • Experience with Microsoft Office Suite • Experience training L1/L2/L3 Engineers • Professional technical training certification such as MCT is preferred. Excellent verbal, written, presentation, and interpersonal communication skills. Requirement : • Proven experience as...

Job description Assistant Co-ordinator CSAT Location : Andheri east (Marol) Job Description: 1) Conduct outbound calls to customers to gather feedback and insights. 2) Analyze survey data to identify trends, areas for improvement, and opportunities to enhance the customer experience. 3) Collaborate with cross-functional teams to address customer concerns and implement effective solutions. 4) Proactively engage with customers to gather feedback and promptly resolve any issues or concerns. 5) Monitor customer satisfaction metrics and provide regular reports on key performance indicators (KPIs) to management. 6) Identify opportunities for process improvements to enhance customer satisfaction an...

We are hiring a Quality Analyst-Service Desk professional. The candidate'll be responsible for ensuring the highest quality of service delivery by conducting audits, analyzing process gaps, call audits , call monitering contact- 9784269728 (Kritika)

Job Summary: We are looking for a proactive and dedicated L2 Associate to manage customer satisfaction (CSAT) calls, gather feedback through surveys, and perform detailed analysis to identify process improvement opportunities. The ideal candidate should possess strong ownership skills, a positive attitude, and a passion for enhancing customer experience. Key Responsibilities: Conduct CSAT calls and take customer feedback through structured surveys. Ensure timely follow-ups and maintain high standards of customer interaction. Ensure data integrity and accuracy on the tools. Analyze feedback data to identify trends, gaps, and areas for improvement. Prepare reports with actionable insights and ...

Job Title: Shift Manager, Mumbai Vikhroli Location: Vikhroli West Reports To: Regional Operations Head / Area Manager Job Summary: We are seeking a dynamic and experienced Shift Manager to oversee the day-to-day operations across the store. This role requires excellent client-handling capabilities, people management skills, and the ability to ensure operational excellence at the store level.

Number of Openings: 10 Qualification: 12th / Undergraduate / Graduate Experience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center Job Role: As a Call Quality Auditor, you will be responsible for monitoring and evaluating customer service calls performed by agents. You will conduct detailed call quality audits, apply Root Cause Analysis (RCA), utilize 7QC tools, perform ACPT (Agent, Customer, Process, Technology) Analysis, and provide constructive feedback to agents aligned with client requirements.We are seeking candidates who have at least 1 year of prior experience ...

Job Description APM Quality Drive continuous improvement program across processes. Undertake detailed process improvement studies and up skills the team members. Provide Training and Quality support, development of metrics and dashboards in line with customer requirements Design overall framework of learning development for associates across locations. Ability to lead a team, coordinate with other locations and drive standardized practices Strengthen quality management processes/framework to improve quality delivery. Should meet and exceed client metrics Accurately capture the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation Profile...