1564 Feedback Jobs - Page 4

As a potential candidate, you will play a crucial role in generating leads through various channels such as references from CA and existing customers. Your primary responsibilities will include coordinating with pre-sales resources to schedule appointments for product demos. During these demos, you will utilize appropriate tools to showcase our products/solutions and provide quotations to prospects. Key Responsibilities: - Identify the business needs of prospects and demonstrate how our products can fulfill those needs during the demo sessions. - Recognize any customization or training requirements from new prospects and address them accordingly. - Ensure the installation of Tally at new cus...

As a Medical Representative in the Sales & Marketing department, your role involves promoting and selling pharmaceutical products to healthcare professionals like doctors, pharmacists, and hospitals. Your focus will be on building strong client relationships, meeting sales targets, and providing market insights to drive company growth. Key Responsibilities: - Promote company products to doctors and healthcare professionals. - Achieve monthly, quarterly, and annual sales targets. - Schedule and conduct meetings, product presentations, and follow-ups with clients. - Maintain detailed records of all interactions with healthcare professionals. - Monitor competitors" activities and report market ...

SUMMARY Title: Team Lead Inbound Voice Process (Customer Support) Location: Mumbai/Pune Shift: US Shift (Fixed) We are looking for an experienced professional to join as Team Lead for Inbound Voice Process Customer Support. Key Responsibilities: Manage and lead a team of 15+ customer support executives. Monitor performance, ensure SLA adherence, and maintain quality standards Provide regular coaching, mentoring, and performance feedback Handle escalations effectively and ensure seamless customer experience. Collaborate with stakeholders for process improvement and efficiency Requirements: Total 8+ years of experience with Minimum 2 years of experience as an on paper Team Lead in Inbound Voic...

Opening_ Assistant Manager Quality_ Nagpur Minimum 1 -year experience as an Assistant Manager - Quality Voice Experience is mandatory. Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom and E-Commerce experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream or Global Equivalent degree Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Week Of...

Roles and Responsibilities Conduct call audits to ensure quality standards are met. Perform call monitoring and quality checks to identify areas for improvement. Utilize QC tools such as CSAT, AHT, and feedback mechanisms to measure performance metrics. Provide constructive feedback to team members on their calls for growth and development. Collaborate with the team to resolve issues and improve overall call quality.

As an Audit Analyst, your role involves auditing calls, emails, and chats (live, recorded, and remote) and scoring them using a defined audit form. You are responsible for documenting the audited interactions in the specified form and meeting the audit targets within the set timelines. Providing structured and timely feedback to representatives and management to enhance individual and team performance is a crucial part of your responsibilities. Additionally, you will evaluate the readiness of new hires post-training and support the training and operations team in reviewing training materials. Key Responsibilities: - Audit calls, emails, and chats based on defined criteria - Document audited ...

As an Android Application Developer with over 1 year of experience, your role will involve the following responsibilities: - Providing initial troubleshooting of the tool set used to create structured search features products - Escalating issues as appropriate - Organizing vertical products ready for launch in regular cycles under critical deadlines - Ensuring the highest launch approval standards are met - Providing end-to-end support from research, product quality, localization, and working across vendor teams - Managing a continuous pipeline of search features and products - Having a multi-faceted role working across different projects - Giving feedback and QA support - Using a tool set t...

As a Senior Engineering Manager, your role is to lead and manage engineering teams to ensure the delivery of high-quality software solutions while fostering technical excellence and innovation. Your key responsibilities include: - Leading engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. - Overseeing timelines, team allocation, risk management, and task prioritization to ensure successful delivery of solutions within scope, time, and budget. - Mentoring and supporting team members" professional growth, conducting performance reviews, providing actionable feedback, and identifying opportunities fo...

As a Hindi School Hindi Teacher, your role will involve introducing fundamental language skills and cultural knowledge to inspire young learners to develop fluency in the Hindi language. You will be responsible for facilitating a creative and supportive learning environment, helping students master grade-level objectives, and preparing differentiated lesson plans to accommodate all learners. Additionally, you will foster motivation, resilience, and intellectual curiosity in students, while cultivating an appreciation for literature, language arts cultures, and time periods. Key Responsibilities: - Facilitate a creative and supportive learning environment - Help students master grade-level le...

As a Regional Field Sales Representative at Asian Heart Institute, your role involves cultivating relationships with local cardiologists in the Surat and Vapi regions. You will promote AHIs cardiovascular and thoracic surgery (CVTS) services, ensuring a steady referral of patients requiring these procedures to AHI. **Responsibilities:** - Develop and maintain strong relationships with cardiologists and key decision-makers in the designated regions - Promote AHIs CVTS services to local cardiologists, highlighting expertise, advanced treatments, and successful patient outcomes - Identify and analyze local market trends, customer needs, and competitive landscape to devise effective sales strate...

As a Quality Assurance Administrator at Wells Fargo, your role will involve monitoring and evaluating the quality of inbound or outbound customer calls. You will be responsible for documenting quality issues and performance measures for management review. Additionally, you will oversee a group of service monitors and provide information and assistance in the feedback and formal education process for other staff members. Working closely with both internal and external customers to meet their service needs, you will act as a subject matter expert in quality assurance. Key Responsibilities: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and pe...

Role Overview: You will be leading all deliveries within the Life Moments Mortgage-Servicing Sub-Pod, partnering with the Product Owner to prioritize and execute change, maximizing value, delivering safely and efficiently. Your responsibility includes leading 8 Feature Teams that deliver all change across Mortgage Servicing, with transform investment yielding >2m benefits per year. You will be accountable for balancing growth and business driven requirements, alongside mandatory, regulatory and KTLO technical change, ensuring the systems are up to date, safe, and secure. Your total budget across Regulatory, Mandatory, Control, and Transform will be 12.5m. Additionally, you will work across e...

As the primary point of contact for learners throughout their training journey, you will be responsible for handling queries through calls, emails, and chat with professionalism and clarity. Your role will also involve guiding learners on LMS access, live sessions, and submission processes. Your responsibilities will include conducting onboarding calls, assisting in program orientation, and coordinating with internal teams for session schedules and updates. Additionally, you will be expected to track attendance, progress, and engagement metrics. In terms of CRM & Data Management, you will maintain detailed records of learner interactions and resolutions, update CRM systems, and generate peri...

As the Director of Engineering, your role will involve leading the development of high-impact technology solutions and overseeing the growth and evolution of engineering teams. You will play a crucial part in shaping the future of the engineering organization by driving cross-functional collaboration and delivering scalable, secure, and high-performing systems. Your responsibilities will include: - Working closely with Engineering, Product, and Business teams to drive alignment on customer experiences and engineering frameworks, making critical decisions to drive success. - Designing and implementing 0 to 1 solutions with a focus on scalability, transitioning them quickly from 1 to n across ...

You will be a part of GO MO Group, an international digital marketing agency specializing in assisting B2B companies in adapting to changing buying behaviors through data-driven strategies. The agency's focus on B2B pull marketing includes services like Search Engine Optimization (SEO), Search Engine Advertising (SEA), digital analysis and strategy proposals, website design and development, and Account and Segment-Based Experience (ASBX) for B2B outbound lead generation. The company has a global presence with offices in Sweden, England, and India. Your key responsibilities will include: - Monitoring calls and calibrating them effectively - Evaluating the prospects" intent during call audits ...

As a Sales Associate within the construction company, you play a pivotal role in driving sales growth and revenue generation by cultivating relationships with clients, promoting products and services, and providing exceptional customer service. Working closely with the sales team, you identify opportunities, develop leads, and secure new business in the construction industry. - Build and maintain strong relationships with existing clients, contractors, architects, engineers, and other stakeholders in the construction industry. - Act as the primary point of contact for client inquiries, requests, and support needs. - Conduct regular follow-ups with clients to ensure satisfaction and address c...

As a Training Facilitator at Kapable, you will play a crucial role in empowering mid and senior-level professionals by enhancing their behavioural and soft skills through tailored learning experiences. Your primary responsibility will be to deliver engaging and high-impact training sessions using diverse methods like presentations, simulations, and group discussions. You will collaborate with the curriculum development team to design and update training materials tailored to learners" individual needs. Your key responsibilities include: - Delivering engaging and high-impact training sessions using diverse methods like presentations, simulations, and group discussions. - Collaborating with th...

As a Project Manager in this role, you will be responsible for managing projects as and when assigned. Your key responsibilities will include: - Scheduling visits to the client office location - Pre-recruitment activities - Recruitment process management - Induction of new employees - Managing the employee database - Handling exit formalities - Overseeing confirmation formalities - Ensuring statutory compliance and benefits administration - Implementing training and development programs - Conducting reviews and providing feedback - Managing employee relations - Drafting HR policies The ideal candidate should possess the following qualifications and experience: - Bachelor's degree preferred -...

As a Tax Compliance professional at PwC, your role involves providing advice and guidance to clients on tax planning, compliance, and strategy. You will help businesses navigate complex tax regulations and optimize their tax positions. Your responsibilities will include validating clients" compliance with tax laws and regulations, reviewing and analyzing financial data, preparing and filing tax returns, and assisting businesses in meeting their tax obligations while minimizing risks of non-compliance. Key Responsibilities: - Preparation of annual reports and financial statements under IFRS, FRS 101, and FRS 102. - Prepare, review, and analyze XBRL Tagging and XBRL Documents. - Understanding ...

Hiring: Quality Analyst / Quality Coach Call Monitoring & Training Location: ITM Group of Institutions, Nerul, Navi Mumbai Role Overview: Were looking for a Quality Analyst to monitor and evaluate counselors’ calls to ensure high standards of communication, product knowledge, sales effectiveness, and script compliance. The role involves giving constructive feedback, conducting call calibration sessions, and organizing refresher trainings to enhance overall performance and call quality. Key Responsibilities: Monitor and evaluate counselors’ calls on quality parameters Provide feedback and coaching to improve performance Conduct call calibration and product refresher sessions Prepare quality r...

Job Summary: We are seeking enthusiastic and results-driven telecallers to join our dynamic real estate sales team. The primary responsibility is to generate and qualify leads, set up appointments, and provide information about our real estate offerings to potential clients. This role requires excellent communication skills, a proactive attitude, and the ability to handle client inquiries efficiently. Key Responsibilities: Lead Generation: Make outbound calls to potential clients from provided databases and generate interest in real estate projects. Follow up on leads generated through marketing campaigns, referrals, and other channels. Client Communication: Engage with prospective clients t...

Job description Audit Voice Calls to ensure adherence to set Transaction Handling Guidelines Audit Customer responses received through surveys to identify improvement areas Conduct daily briefings, refresher sessions on regular basis Make recommendations to help reduce errors, and improve revenue generations Escalate unresolved issues to relevant teams, and work with them to resolve the identified issues Assist in implementing changes or modifications to the Quality Assurance department s evaluation process Analyze the root causes for the defects identified through the audits using basic quality tools Report, accurately promptly, the root causes of the defects to the business units Analyze t...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Role Overview: As a member of Sudit K. Parekh & Co. LLP, you will be responsible for executing statutory audit assignments independently, handling a team, providing training and conducting research, acting as a single point of contact (SPOC) for clients, possessing good technical knowledge required for assignments, learning and utilizing firm methodology, engaging in communication with clients and their overseas counterparts, coordinating with SKP cross-service teams for assignments, taking ownership of clients including CSS, billing, and recovery, having a working knowledge of internal audits, and being flexible to work on non-standard assurance engagements. Traveling to various locations w...

As an English Tutor intern at Enbee Education Centre Private Limited, you will have the opportunity to enhance your teaching skills and work closely with students to improve their English language abilities. **Key Responsibilities:** - Conduct one-on-one or group English tutoring sessions for students of varying proficiency levels. - Develop personalized lesson plans and teaching materials to cater to individual student needs. - Assess students" progress and provide constructive feedback to help them improve their English skills. - Foster a positive and engaging learning environment to enhance students" motivation and interest in the English language. - Collaborate with other tutors and educ...