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0 - 1 years

5 - 8 Lacs

Noida

Work from Office

Roles and Responsibilities: 1. Handle outbound and inbound calls from recruiters 2. Make outbound calls to gather feedback and build relationships with recruiters 3. Reach out to new recruiters to promote Job Hai's benefits and assist with free job postings. Working days- 6 days

Posted 4 months ago

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3.0 - 8.0 years

3 - 6 Lacs

mumbai, pune, bengaluru

Work from Office

Need Min 1+yrs exp as a Quality Analyst from International Voice Process BPO. Quality Analyst on papers from International Voice process. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Posted Date not available

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1.0 - 3.0 years

3 - 3 Lacs

thiruvananthapuram

Work from Office

As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

Posted Date not available

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1.0 - 2.0 years

3 - 4 Lacs

gurugram

Work from Office

As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

Posted Date not available

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1.0 - 2.0 years

3 - 4 Lacs

gurugram

Work from Office

As an Associate Business Manager - Sales, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

Posted Date not available

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2.0 - 3.0 years

5 - 6 Lacs

kolkata

Work from Office

As an Associate Business Manager - Sales, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Graduation / relevant Diploma. • Minimum Experience 1.5 years as an Interior Designer. • Led and delivered minimum 2 to 4 Residential Modular KWS projects. • Holds excellent knowledge of design tools, PPT presentation, AutoCAD. • Holds design expertise ...

Posted Date not available

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2.0 - 3.0 years

2 - 3 Lacs

lucknow

Work from Office

Responsibilities: * Conduct call audits & calibrations * Ensure quality through analysis & feedback * Monitor calls for compliance with standards * Control quality through regular checks * Perform quality assurance activities Provident fund

Posted Date not available

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2.0 - 4.0 years

2 - 3 Lacs

lucknow

Remote

Team Leader would manage a team of Customer Service Associates in a voice based call center environment. TL would deliver on Team KPI's, SLAs & parameters like shrinkage & attrition. TL would also act as a coach & mentor for the team.

Posted Date not available

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9.0 - 14.0 years

7 - 11 Lacs

bhubaneswar, kolkata, delhi / ncr

Work from Office

Min 1.5yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office Bhubaneswar only not for Delhi/NCR neither Kolkata.Apply those who can relocate in Bhubaneswar GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407

Posted Date not available

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3.0 - 8.0 years

3 - 7 Lacs

bengaluru

Work from Office

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Posted Date not available

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1.0 - 3.0 years

2 - 3 Lacs

surat

Work from Office

As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle. Roles and Responsibilities Graduation / relevant Diploma. Freshers to upto 2 ye...

Posted Date not available

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5.0 - 10.0 years

5 - 7 Lacs

bengaluru

Work from Office

We are urgently hiring a Team Leader for International Voice Process. Job Title : Team Lead; Location: Bangalore Working Hours/ Days: 9 Hours / 5 Rational Days a Week Shift: Rotational Night shifts. Key Responsibilities: Team Management: Lead, mentor, and motivate a team of customer service representatives. Conduct regular team meetings, one-on-ones, and performance reviews. Address team concerns and provide feedback for continuous improvement. Performance Monitoring: Monitor and analyze team performance metrics (e.g., call handling time, customer satisfaction scores, adherence to scripts). Set and track performance targets and KPIs. Implement strategies to achieve and exceed performance goa...

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4.0 - 8.0 years

5 - 7 Lacs

bengaluru

Work from Office

We are urgently hiring a Quality Analyst for US Voice Process . This role focuses on auditing customer interactions, Call auditing and monitoring, coaching agents for service improvement, and ensuring compliance with quality and customer service standards. The candidate must have a strong background in international voice processes with proven quality evaluation expertise. Key Responsibilities: Quality Monitoring & Evaluation Audit live and recorded inbound calls to assess customer interactions against quality benchmarks. Evaluate performance based on call handling skills, process adherence, compliance, and customer experience. Coaching & Feedback Deliver timely and actionable feedback to ag...

Posted Date not available

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1.0 - 6.0 years

1 - 6 Lacs

thane, panvel, navi mumbai

Work from Office

Job Title: Quality Analyst Location: Ghansoli Experience: Minimum 1 year as a Quality in BPO/Call Centre Industry: BPO / International Voice Process Employment Type: Full Time Shift Timings: 24*7 rotational shifts with 2 rotational offs Roles and Responsibilities: Responsible for monitoring agent (both Voice and Non Voice) - customer interactions against client specified policies and procedures Responsible for conducting calibration with all the stakeholders of business to ensure standards Report contact handling performance and statistics through monitoring and test contact evaluation Participate in huddle sessions, share inputs with team members related to error trends, process updates and...

Posted Date not available

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7.0 - 12.0 years

8 - 13 Lacs

gurugram

Work from Office

Ensuring Compliance Call Quality Monitoring Process Improvement Leading and managing a team of quality assurance professionals, providing guidance, training, and support. Customer Satisfaction Reporting and Communication Training and Development

Posted Date not available

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2.0 - 5.0 years

2 - 5 Lacs

noida, ghaziabad, new delhi

Work from Office

1. Listen to and evaluate recorded/live calls to assess the quality, tone, adherence to process, and compliance. 2. Identify areas of improvement and provide actionable feedback to team leads or agents.

Posted Date not available

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0.0 - 5.0 years

0 - 2 Lacs

prayagraj

Work from Office

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Allahabad Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping ...

Posted Date not available

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0.0 - 5.0 years

1 - 2 Lacs

hyderabad

Work from Office

SUMMARY We are seeking energetic, persuasive, and reliable professionals to join our support and engagement team. The core responsibility of this role is to connect with previously active driver - partners, understand their reasons for inactivity or churn, and proactively encourage them to return to the platform. This role requires not only empathy and problem - solving skills but also a strong sales mindset to overcome objections and highlight the platform’s value proposition effectively. Responsibilities Initiate outbound calls to inactive driver - partners and understand their reasons for leaving the platform. Identify and address dissatisfaction, concerns, or misconceptions with clarity ...

Posted Date not available

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0.0 - 5.0 years

1 - 2 Lacs

hyderabad

Work from Office

SUMMARY We are seeking energetic, persuasive, and reliable professionals to join our support and engagement team. The core responsibility of this role is to connect with previously active driver - partners, understand their reasons for inactivity or churn, and proactively encourage them to return to the platform. This role requires not only empathy and problem - solving skills but also a strong sales mindset to overcome objections and highlight the platform’s value proposition effectively. Responsibilities Initiate outbound calls to inactive driver - partners and understand their reasons for leaving the platform. Identify and address dissatisfaction, concerns, or misconceptions with clarity ...

Posted Date not available

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1.0 - 2.0 years

3 - 4 Lacs

noida

Work from Office

As an Associate Business Manager - Sales, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

Posted Date not available

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0.0 - 5.0 years

0 - 2 Lacs

gurugram

Work from Office

SUMMARY Retail Associate at Leading Apparel Brand Location: Gurgaon Our client, a UAE-based multinational conglomerate headquartered in Dubai, is seeking male candidates for the position of Retail Associate at their leading apparel brand in Gurgaon. Job Responsibilities Customer Service Adhere to grooming standards Welcome and greet customers Use standard phrases when interacting with customers Introduce yourself and offer a shopping bag to every customer Guide customers to find the right product within the store Assist customers as needed Communicate product range, style, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with DMs Target Achiev...

Posted Date not available

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0.0 - 2.0 years

2 - 4 Lacs

hyderabad

Work from Office

Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and co...

Posted Date not available

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0.0 - 2.0 years

2 - 3 Lacs

chennai

Work from Office

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Posted Date not available

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0.0 - 2.0 years

2 - 3 Lacs

bengaluru

Work from Office

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Posted Date not available

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0.0 - 2.0 years

2 - 3 Lacs

noida, kolhapur, jaipur

Work from Office

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Mana...

Posted Date not available

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