1566 Feedback Jobs - Page 37

Title: Quality Analyst (Work From Home) Company Name : Rhysley Private Limited Location: Work from Home Working Days : 6 Days (Rotational) Working Time : Rotational 9 Hour Shift (5 pm to 12 pm IST) Job Description (JD): Sales Quality Analyst Role Overview: The Sales QA will be responsible for monitoring, auditing, and evaluating sales calls and communications to ensure adherence to company processes, compliance standards, and quality benchmarks. The role will provide actionable insights, coaching inputs, and reports to improve overall sales performance and conversion rates. Key Responsibilities: Call & SOP Auditing Listen to live and recorded sales calls. Review WhatsApp/email/chat Data for ...

Greet and escort customers to their tablesn Present menu and provide detailed information when asked Prepare tables by setting up linens, silverware and glassesGreet and escort customers to their tables Inform customers about the day’s specials

Key Responsibilities: Quality Assurance: Monitor and evaluate inbound and outbound calls, chats, emails to assess agent performance against quality benchmarks. Provide detailed feedback and coaching to agents to enhance customer service and sales effectiveness. Identify trends, root causes, and improvement areas; collaborate with Operations to develop corrective action plans. Maintain and update QA scorecards, checklists, and audit forms. Prepare and present quality reports and insights to stakeholders on a regular basis. Training & Development: Conduct onboarding training for new hires, covering product knowledge, systems, processes, and soft skills. Deliver refresher and upskilling trainin...

Hiring Now: Quality Analyst & Sales Aagents both for International BPO Must have 01 Yr. International BPO Experience Salary up to 35K + Incentives Location: Gurgaon | 5 Days Working | Free Cab & Meals Contact Fatima: 9990683423 Perks and benefits Both side cab and meals

Trainer/Process Trainer /Soft skills Trainer BPO Exp in International Technical Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Quality Analyst (Outbound Telesales) | 9–6 job | Sun & alt Sat off | Audit calls, give feedback, ensure compliance | Exp in telesales QA preferred | Salary up to 30k in hand Work location: Vashi, Belapur, Turbhe Required Candidate profile Relevant exp of min 6 months on papers is a must. Fluent coms. Ready to work in fix day shift, outbound telesales qa, Sunday fix off and alt sat off

Apply Now Job Title Quality Analyst Job Description FOR KOLKATA Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With 7 QC Tools 1 Yr of QA With International BPO On Papers (Mandate) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 6 LPA based on experience and perform...

Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience...

Role- Quality Analyst - Service Desk Experience-Min 2 Years in international BPO (Service Desk)| Technical Support Call Monitoring /Audit | QC Tools | RCA Min. 1 Year as Quality Analyst on papers Shift- Night shift CTC- Up 6 LPA Notice- 0-30 Days WFO

We Paisabazaar is hiring for Quality Analyst/Sr. Quality Analyst (Call Auditing) profile for Mumbai & Hyderabad. Candidate should have 1 year experience in Call auditing and Call monitoring. Interested Candidates can call or WhatsApp their resume on 7982112501 (Brijesh Kumar). You can share your resume also on Brijeshkumar@paisabazaar.com Profile - QA/Sr.QA (Call Audit And Monitoring) Hiring for Two Locations - Mumbai (Malad West) And Hyderabad (Begumpet) Job Description: Auditing and listening the agents calls and Sharing feedback with them Finding the call errors and Fetal calls Strong Communication and Interpersonal Skills (Language preference-Hindi & English) Analytical and problem solvi...

Need Min 1+yrs exp as a Quality Analyst from International Voice Process BPO. Quality Analyst on papers from International Voice process. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Min 3 years exp in BPO Min 1 year as QA Exp into Ecommerce account will be added advantage Knowledge of TNA/ TNI/BQ management /Quartile management /Call Quality Analysis /Performance improvement 6 days working CTC upto 5 LPA call Darshika 9625360104

As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

As an Agent in this role, your main responsibilities will include managing chargebacks, Ethoca alerts, order processing, and minor billing escalations. You will need to review and respond to chargeback claims promptly and accurately, compile necessary documentation to dispute unauthorized claims, and monitor chargeback trends to identify potential fraud patterns. It is crucial to act swiftly on Ethoca alerts to reduce financial impact by addressing fraudulent transactions and escalate unresolved issues to HQ. You will also be responsible for monitoring order completion, managing follow-up tasks, and addressing any issues affecting order processing. Handling minor billing escalations from age...

As a designer in our company, you will be responsible for developing visually appealing UI layouts, wireframes, prototypes, and final designs for various platforms such as web, mobile, and digital. Your role will involve conducting user research to create personas and implementing design solutions that enhance usability and accessibility. You will also be tasked with designing marketing materials, social media creatives, banners, and brand identity elements that adhere to company guidelines. Proficiency in tools like Figma, Adobe XD, Sketch, Photoshop, Illustrator, and After Effects will be essential for producing both interactive and static designs. Collaboration is key in this role as you ...

At PwC, our managed services team focuses on providing outsourced solutions and supporting clients across various functions. Our team members help organizations streamline operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. With expertise in project management, technology, and process optimization, we deliver high-quality services to our clients. As part of managed service management and strategy at PwC, you will be responsible for transitioning and running services, managing delivery teams, programs, commercials, performance, and delivery risk. Your role will involve continuous improvement and optimization of managed services processes, ...

You are being offered the opportunity to join as a Quality Auditor with a leading company located in HSR, Bangalore. The ideal candidate should hold a Graduation degree and possess 2 to 5 years of relevant experience. Fluency in Kannada, Hindi, and English languages is required for effective communication in this role. The salary package ranges from 25k to 50k, with work timings from 9:30 AM to 6:30 PM, six days a week, and an age limit below 35. Your primary responsibilities will include auditing calls and providing constructive feedback in a timely manner. You must be knowledgeable in providing feedback, call calibration, monitoring, and offering live feedback. Conducting call audits as pe...

As a Marketing & Client Engagement Executive based in Ludhiana, you will be responsible for conducting market research, assisting in developing and implementing marketing strategies, supporting sales initiatives, and managing day-to-day client communications. Your role will involve researching and identifying new client opportunities, cultivating strong relationships with clients, promoting product offerings that cater to customer needs, collaborating with internal teams for service delivery, monitoring industry trends, and providing feedback to the management team. The ideal candidate for this position should have 1 to 2 years of relevant experience in sales or business development. Strong ...

You are a dynamic and confident female candidate joining our team as a Store Manager cum Sales Executive. This opportunity is perfect for freshers and entry-level professionals aiming to kickstart their careers in retail management and sales. Your role involves managing store operations, driving sales, and ensuring an engaging customer experience. You will oversee daily store operations, maintain a clean and organized store environment, and manage stock levels efficiently. Greeting and assisting customers, promoting products, and building strong customer relationships will be key aspects of your role. Collaborating with the sales and marketing team and participating in training sessions are ...

Job Description: At Ubisoft, as a Tools Programmer, you will have the opportunity to collaborate with highly skilled industry professionals. Working under the guidance of Lead Programmer/Senior Programmer, you will be involved in various essential components of the game production pipeline. Your main responsibilities will include writing quality code for tools utilized in the production pipeline, managing requirements and implementing them into the tools, or developing new tools from scratch to enhance production efficiency. You will work closely with team members, both locally and internationally, to address requests for new features or updates during the production cycle. Additionally, you...

As a Quality Assurance Specialist in the healthcare industry, your main responsibility is to evaluate voice and chat interactions regarding patient inquiries, appointment scheduling, insurance claims, billing, and medical service coordination. It is crucial to ensure that these interactions comply with HIPAA regulations or local healthcare guidelines such as QCHP/HAAD for data confidentiality. You will utilize QA scorecards to meticulously audit agent conversations, identifying areas for improvement, training needs, and knowledge gaps. Your role also involves delivering constructive feedback to agents and conducting coaching sessions with team leads. Tracking performance metrics, preparing q...

The Math Instructional Coach (MIC) plays a crucial role in providing instructional support and coaching to all grades of the School to ensure that every student can achieve their academic potential. As an advisor to the teachers and principal, the MIC's responsibilities encompass various key areas. These include collaborating with academic staff to share best practices, observing instructional delivery and providing feedback, assisting in the design of units and lessons, and analyzing data to adapt curriculum and assessment methods to meet student needs. Collaboration with the Homeroom Teachers is essential for planning and delivering Math concepts effectively. The MIC also focuses on aligni...

You will be joining CognoSpace EduServices Private Limited as a STEM Researcher & Educator based in Hyderabad. CognoSpace is dedicated to developing activity-based education solutions that focus on experiential learning. With a curriculum comprising over 500 activities covering STEAM learning, the company partners with schools to create modern experiential learning labs equipped with cutting-edge equipment and technologies like AI, Drones, Automation, Augmented Reality, Virtual Reality, and 3D Designing/Printing. As a STEM Researcher & Educator, you will be instrumental in supporting the R&D initiatives for STEM learning modules and overseeing the day-to-day operations at CognoSpace's educat...

The Service Engineer will be responsible for providing field services related to smart door lock products, including installation, troubleshooting, maintenance, and repair. This role requires extensive travel to customer sites, with a provided petrol allowance. Key Responsibilities: - Installation and Setup: Installing and configuring smart door lock products at customer locations and ensuring proper functionality post-installation. - Troubleshooting and Repair: Diagnosing and resolving technical issues promptly, providing on-site support and repairs when necessary. - Customer Support: Educating customers on product usage and maintenance, addressing queries and concerns professionally. - Mai...

You will be responsible for the daily quality review of transactions and calls in support of healthcare operations, ensuring quality assurance and improvement. Your role will involve identifying, recommending, and implementing quality improvement programs to enhance process efficiency, customer experience, and overall operational performance. As an individual contributor, you will play a key role in achieving daily QA targets, reviewing transactions, providing feedback to agents, and collaborating on quality processes. Your essential responsibilities will include: - Achieving daily QA targets - Reviewing and assessing transactions, including calls - Providing fair, concise, and objective fee...