1011 Feedback Jobs - Page 34

Call HR Sunanda 9945807247 Responsibilities of Call Quality Analyst: Monitoring Calls: Listening to live, recorded, and side-by-side calls to assess agent performance and identify areas needing improvement. Sal up to - 35k Need Immediate Joiners.

Role: Quality Analyst Exp: Min 6 months in BPO QA Edu: Graduate must Skills: Audits, RCA, Feedback, Reporting Comms: Excellent English required Shift: Day Shift Salary: Up to 32K CTC Job Type: Full-Time Loc: Gurugram HR Manager Manish 7062933674

SUMMARY Job Opening: Cards & Payments Location: Hyderabad, Chennai Experience: 6+ years relevant (including 2+ years as an on-paper team lead) Position Type : Permanent Location : Chennai, Hyderabad Work Mode : On-site Preferred Notice Period : 0-30 days Responsibilities: Leading the BPO team to achieve operational excellence in Retail, Back Office, and Cards & Payment processes. Overseeing daily operations to ensure timely and accurate processing of transactions and customer requests. Providing guidance and support to team members to enhance their performance and professional growth. Monitoring team performance metrics and implementing strategies to improve efficiency and quality. Ensuring ...

Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow /BLR only- APPLY ONLY IF CAN RELOCATE - no position in Delhi/NCR , Hyderabad Required Candidate profile WFO- KOL/ Lucknow /BLR only- APPLY ONLY IF CAN RELOCATE -no position in Delhi/NCR and Hyderabad Call/whatsapp CV Sri 8851792136, Neha 8287267407

Roles & Responsibility: This is a full-time on-site role for a Quality Analyst. The Quality Analyst will be responsible for ensuring products meet quality standards, creating and implementing quality assurance policies and procedures, analysing product data, and communicating with different teams. ** This Job is for Night Shift** Strong analytical, quality control, quality assurance, and quality management skills. Excellent communication skills to effectively collaborate with various teams and stakeholders. Call Auditing and Evaluation. Conduct audits and feedback for all the agents with the objective of improving agents. Giving 1on 1 feedback to Agents & Team when required. Understand custo...

SUMMARY Opp. for Process Executive (Fresher) - Non Voice Chat Process with a leading IT MNC in Mumbai Our client is a leading Global Fortune 500 IT solutions company specializing in providing straightforward and scalable solutions to tackle intricate business challenges. With a workforce exceeding 500,000 employees, they offer technical and domain expertise across various platforms and industries to assist enterprise companies in enhancing productivity, efficiency, and optimizing their technology investments. Designation: Process Executive (Fresher) Location: Mumbai Qualifications Graduate in any discipline Experience in Mortgage Loan Servicing, preferably in Investor Reporting/Investor Acco...

Job Title: Subject Matter Expert for Escrow Reporting to: Team Leader Objectives Associate would be responsible for reviewing information on the mortgage document and entering the information from mortgage document to Client System, Performing due diligence by validating the information on documents, review the conditions and sign off basis the availability of required documents. Flag out any discrepancy issues found on any of the required mortgage documents back to customer. Key Result Areas (KRAs) Productivity: SMEs on production is expected to meet or exceed the set / agreed target in a given timeframe, both during the training period and in the period following training. The productivity...

Store Manager-Camp-Pune zone: JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers b...

Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

End-to-end ownership of the team Manage efficiency & effectiveness of the given team Ensure the team meets the defined contractual SLA targets Evaluate operators' performance by assigning quality ratings and provide feedback on errors Conduct and coordinate push-back discussions with QCers Calculate and publish daily reports review effectiveness and drive governance Generate and report insights by performing basic and advanced data analysis Perform RCAs and deep dive analysis on repeating/high severity issues Contribute to process/product improvement initiatives and work on implementing solutions Providing floor support and sharing best practices on product, processes and policy Ensure smoot...

quality 5yr exp of manufacturing unit - a must, inspection - inwards & outward material, QAP, Coordination, documentation, prepare test certificate, vendor query/resolutions, calibration recording. MS office, SAP, ERP, HVAC / AHU mfg. mnc

Greet & welcome guests promptly in a warm and friendly manner Thank & give fond farewell to guests conveying anticipation for their next visit Assist guests with table reservations Ensure guests are serviced within the specified time.

SUMMARY Opp. for Process Executive (Fresher) - Non Voice Chat Process with a leading IT MNC Our client is a leading Global Fortune 500 IT solutions company specializing in providing straightforward and scalable solutions to tackle intricate business challenges. With a workforce exceeding 500,000 employees, they offer technical and domain expertise across various platforms and industries to assist enterprise companies in enhancing productivity, efficiency, and optimizing their technology investments. Designation: Process Executive (Fresher) Location: Bangalore/Hyderabad Qualifications Graduate in any discipline Experience in Accounting/GST / Tax Payment Processing Responsibilities Knowledge o...

SUMMARY Opp. for Process Executive (Fresher) - Non Voice Chat Process with a leading IT MNC Our client is a leading Global Fortune 500 IT solutions company specializing in providing straightforward and scalable solutions to tackle intricate business challenges. With a workforce exceeding 500,000 employees, they offer technical and domain expertise across various platforms and industries to assist enterprise companies in enhancing productivity, efficiency, and optimizing their technology investments. Designation: Process Executive (Fresher) Location: Bangalore/Hyderabad Qualifications Graduate in any discipline Experience in Accounting/GST / Tax Payment Processing Responsibilities Knowledge o...

Greetings from Ienergizer We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Interested candidates can send your updated CV to : vanshika.kakkar@ienergizer.com or connect via call at 9289640609 Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports l...

Experience: 7 + years Job Description: 1. Candidate must have good communication skills. 2. The candidate should help with the L&D Analytics and training metrics 3. Smart and Swift in coordination 4. The candidate should be confident & have the willingness to help on campus to corporate training activities, LMS implementation, interns & Freshers management. 5. Conducting Training Programs and connect with GDC Managers. 6. Participate in the monthly connects with managers to know the training requirements for the coming months for project allocation and maintaining the MoM. 7. Tracking the attendance & recordings of the technical sessions. 8. Conducting New Employee Orientation Programs and T...

Assistant Feedback Officer position Roles are essential to support our ongoing initiatives related to feedback management, data analysis, and service improvement. Key responsibilities of the Assistant Feedback Officers will include: - Collecting and processing feedback from Students. - Do analysis of feedback data of each institute. - Collate and analyze complex information. - Prepare feedback reports for each institute. - Maintain the confidentiality and integrity of all collected feedback. Required Qualifications: - Bachelors/Master degree in a relevant field (e.g., education, administration, BBA/MBA). -Strong communication, organizational, and interpersonal skills. - Proficiency in data a...

Role- Quality Analyst - Service Desk Experience-Min 2 Years in international BPO (Service Desk) | Technical Support | QC Tools | RCA Min. 1 Year as Quality Analyst on papers Shift- Night shift Location- Bangalore CTC- Up 6 LPA Notice- 0-30 Days WFO

Overview We have an exciting role of a Senior Art Director to drive and translate creative and contemporary ideas to solid design and impact. You will have a key role in design and deployment of creative campaigns with our global clients, including many Fortune 50 companies. About US We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consi...

We're seeking a Quality Assurance Analyst to assess the quality of service processes, monitor interactions, and provide feedback to improve scores. Key Responsibilities: - Audit calls and emails to assess product/process, communication, and soft skills. - Conduct audits and provide feedback to agents. - Share daily reports and quality scores with the team. - Participate in internal and external calibration sessions. Requirements: - 1 year of experience in handling quality audits. - Excellent verbal, written, and interpersonal communication skills. - Excellent listening and analytical skills. - Proficient in MS Office (Word, PowerPoint, and Excel). - Effective feedback and coaching skills. Ad...

Monitor sales calls to ensure quality and compliance Identified and improved inefficient work processes Recruit, Train, and Coach the Sales Team Delegate tasks and set deadlines Have to manage other projects & Tasks

SUMMARY " Step into the world of field sales great pay, big incentives, real growth!" Hiring Now: Business Development Executive Fresher & Experienced Welcome! Location:Mumbai/ Navi Mumbai Salary: 15,500 + Incentives (up to 6,000) Shift: Day Shift 9: 30 AM 7: 00 PM Work Days: 6 Days a Week 1 Rotational Week Off Job role: Visit 50+ retail outlets daily as per route plan Build strong relationships with retailers Promote products & secure sales orders Ensure product visibility & in - store merchandising Track daily sales, market feedback, and trends Ensure minimum 50% productivity on visits Requirements Freshers & experienced candidates Any UG/ Graduate Field sales experience preferred Must own...

SUMMARY " Step into the world of field sales great pay, big incentives, real growth!" Hiring Now: Business Development Executive Fresher & Experienced Welcome! Location:Pune/ Nashik/ Aurangabad/ Nagpur Salary: 13,500 15,000/month + Incentives (up to 6,000) Shift: Day Shift 9: 30 AM 7: 00 PM Work Days: 6 Days a Week 1 Rotational Week Off Job role: Visit 50+ retail outlets daily as per route plan Build strong relationships with retailers Promote products & secure sales orders Ensure product visibility & in - store merchandising Track daily sales, market feedback, and trends Ensure minimum 50% productivity on visits Requirements Freshers & experienced candidates Any UG/ Graduate Field sales exp...

Min 2 yr BPO Sr Quality Manager Exp from BPO Industry Manage BPO Quality Team Call Callibration, Audit, Score WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad Required Candidate profile WFO- KOL/ Lucknow only- APPLY ONLY IF CAN RELOCATE in Kolkata and Lucknow not any position in Delhi/NCR and Bangalore,Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Man...