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1.0 - 6.0 years

3 - 7 Lacs

Navi Mumbai

Work from Office

SUMMARY Job Opening: US Mortgage Escrow SME Navi Mumbai (Airoli) Work Mode: Work from Office Shift: US Shift (6:30 PM IST 4:30 AM IST) Salary: Up to 7 LPA Location: Navi Mumbai, Airoli Experience Required: Minimum 3 Yrs or above in US Mortgage Escrow domain Key Responsibilities: Meet or exceed productivity and quality benchmarks as per team guidelines Conduct audits on processed items, provide constructive feedback Maintain dashboards, SOPs, and MIS reports Support processing associates with domain expertise Requirements 3+ years of experience in US Mortgage Escrow processes Strong understanding of: Escrow analysis, set-up, and cancellations Initial escrow statements, HUD comprehension, tax ...

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3.0 - 8.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

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3.0 - 7.0 years

3 - 4 Lacs

Jodhpur

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee, Order to Cash We're looking for someone with deep understanding and understanding of...

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10.0 - 14.0 years

30 - 35 Lacs

Noida

Work from Office

JD Product Sales Specialist – Employer Branding Product Sales Specialist will support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Job Brief As our new Product Sales Specialist – Employer Branding, you will be tasked with two primary objectives: growing the existing revenue and expanding the customer base for our branding solutions. This role involves targeting a diverse range of customers, including large corporates, SMBs, Captives, Startups and performing tasks such as identifying employer branding opportunities, assessing customer needs, suggesting the right product/solution across Naukri/ IIMJOBS/Hirist/AmbitionBox an...

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3.0 - 8.0 years

6 - 12 Lacs

Bengaluru

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Responsibilities: * Collaborate with sales team on lead generation strategies * Oversee CRM system maintenance & optimization * Manage customer relationships through effective communication Sales incentives

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8.0 - 12.0 years

4 - 8 Lacs

Bengaluru

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About Maximus Maximus is a global leader in providing transformative technology solutions and services. Our commitment to excellence drives us to deliver innovative and efficient solutions to our clients worldwide. Position Overview We are seeking a seasoned Team Lead – IT Recruitment with 8–12 years of experience in end-to-end technical hiring. The ideal candidate will have a hands-on approach to IT recruitment, manage a small team of sourcers, engage with stakeholders, provide strategic advisory, and excel in reporting and analytics using MS Excel. Roles and Responsibilities Key Responsibilities End-to-End Recruitment Manage the full recruitment lifecycle for technology roles, including so...

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10.0 - 15.0 years

30 - 45 Lacs

Bengaluru

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JD Product Sales Specialist – Employer Branding Product Sales Specialist will support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Job Brief As our new Product Sales Specialist – Employer Branding, you will be tasked with two primary objectives: growing the existing revenue and expanding the customer base for our branding solutions. This role involves targeting a diverse range of customers, including large corporates, SMBs, Captives, Startups and performing tasks such as identifying employer branding opportunities, assessing customer needs, suggesting the right product/solution across Naukri/ IIMJOBS/Hirist/AmbitionBox an...

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2.0 - 5.0 years

3 - 6 Lacs

Noida

Work from Office

Role Overview: The Quality Analyst is responsible for ensuring that institutional processes, academic delivery, and administrative functions meet defined standards of quality. This role involves conducting audits, evaluating data, identifying areas for improvement, and working closely with various departments to implement and maintain best practices across the organization. Qualification: Bachelors degree in any discipline (preferably in Education, Management, or Statistics) Master’s degree or diploma in Quality Management, Education Management, or related fields (preferred) Certification in Six Sigma/ISO/internal audit (added advantage) 2–4 years of experience in a similar quality assurance...

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9.0 - 14.0 years

10 - 15 Lacs

Visakhapatnam, Hyderabad, Chennai

Work from Office

Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST Domestic BANKING PROCESS EXP / International Voice Call Callibration, Audit, Score , CSAT APPLY ONLY IF CAN RELOCATE whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Chennai/ Vizag ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

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3.0 - 8.0 years

3 - 7 Lacs

Gurugram, Delhi / NCR

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Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

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8.0 - 13.0 years

10 - 15 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST INTERNATIONAL BANKING PROCESS EXP Call Callibration, Audit, Score , CSAT WFO-Gurgaon whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

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2.0 - 7.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Send resume: Swathi@wissenpro.com Call: 8008582617 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports, and utilize 7 QC tools for quality tracking and analysis. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong anal...

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3.0 - 8.0 years

4 - 8 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO GURGAON-NO JOBS IN NOIDA- APPLY IF CAN RELOCATE

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0.0 - 4.0 years

0 - 4 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

We're looking for a hardworking and enterprising individual with excellent analytical and communication skills . The ideal candidate will have an ingenious, scientific approach to problems , coupled with a strong outcome-oriented point of view . Key Responsibilities Ensure procured cars meet Spinny's quality standards. Secure all required documentation from sellers to facilitate a smooth procurement process. Address customer queries and concerns effectively. Procure cars from sellers to the store, and resolve any operational challenges that may arise during this process. Provide insights and feedback to the Spinny team to foster continuous improvement. Securely maintain the procured car and ...

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5.0 - 10.0 years

4 - 9 Lacs

Bengaluru

Work from Office

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore Must Know-English and Hindi

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1.0 - 3.0 years

4 - 4 Lacs

Bengaluru

Work from Office

We are seeking a proactive and detail-oriented Learning & Development on a contract basis to support our HR team in designing, developing, and implementing learning initiatives. The ideal candidate will have experience in creating training content, managing LMS platforms, and assisting with end-to-end L&D operations in a corporate setup. Role & responsibilities Assist in designing and developing engaging training content (presentations, e-learning, manuals, etc.) Manage and update the Learning Management System (LMS) including scheduling, enrollment, and tracking learner progress Coordinate with internal departments and external trainers for training sessions Monitor training effectiveness a...

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0.0 - 5.0 years

1 - 2 Lacs

Gurugram

Work from Office

SUMMARY Retail Associate at Leading Apparel Brand Location: Gurgaon Our client, a UAE-based multinational conglomerate headquartered in Dubai, is seeking male candidates for the position of Retail Associate at their leading apparel brand in Gurgaon. Job Responsibilities Customer Service Adhere to grooming standards Welcome and greet customers Use standard phrases when interacting with customers Introduce yourself and offer a shopping bag to every customer Guide customers to find the right product within the store Assist customers as needed Communicate product range, style, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with DMs Target Achiev...

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1.0 - 6.0 years

3 - 7 Lacs

Navi Mumbai

Work from Office

SUMMARY Job Opening: US Mortgage Escrow SME Navi Mumbai (Airoli) Work Mode: Work from Office Shift: US Shift (6:30 PM IST 4:30 AM IST) Salary: Up to 7 LPA Location: Navi Mumbai, Airoli Experience Required: Minimum 6 Years (72+ months) in US Mortgage Escrow domain Key Responsibilities: Meet or exceed productivity and quality benchmarks as per team guidelines Conduct audits on processed items, provide constructive feedback Maintain dashboards, SOPs, and MIS reports Support processing associates with domain expertise Requirements 6+ years of experience in US Mortgage Escrow processes Strong understanding of: Escrow analysis, set-up, and cancellations Initial escrow statements, HUD comprehension...

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10.0 - 18.0 years

12 - 16 Lacs

Bengaluru

Work from Office

Position Title: Head Call Center Operations Location: Bangalore Experience Required: Minimum 12 years Reports To: CTO Department: Customer Engagement / Central Operations Position Overview: Barbeque Nation is looking for a dynamic and experienced Head of Call Center Operations to lead our centralized customer support function. This leadership role will be responsible for managing inbound and outbound operations , driving exceptional customer experience , and leveraging customer insights to influence business strategies across departments. The ideal candidate will come with strong operational rigor, deep understanding of BPO/contact center models, and a passion for creating a customer-first c...

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2.0 - 3.0 years

2 - 3 Lacs

Bangalore Rural, Bengaluru, Tumakuru

Work from Office

Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department. Analyze store sales performance and take necessary actions to meet objectives. Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the company’s vision and values. Set clear performance goals, track progress, provide feedback, and address performance issues promptly.

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0.0 - 2.0 years

1 - 3 Lacs

Hyderabad

Work from Office

We are looking for a professional, well-spoken, and sensible Intern to manage vendor communication and feedback collection. The intern will be responsible for reaching out to service vendors associated with our company, conducting structured surveys, collecting feedback regarding their service experience and payment process, and documenting this information accurately. In addition to vendor-related responsibilities, the intern may also support internal operational audits or quality checks as required by the business. Key Responsibilities Initiate and manage phone conversations with vendors and stakeholders to gather detailed feedback on services rendered and payment experience. Conduct struc...

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1.0 - 5.0 years

3 - 8 Lacs

Kolkata

Work from Office

Hi, We are hiring for ITES Company for Associate/Sr Associate - Quality Analyst/Reporting Role. Overview Quality Analyst / Reporting is a professional responsible for ensuring that products, services, or software meet defined quality standards, regulatory requirements, and customer expectations. Key responsibilities include conducting quality checks, managing the feedback loop, preparing daily/weekly reports, performing cross-calibration with clients, leading team huddles, and handling customer complaints. The role also involves applying Lean & Six Sigma methodologies to improve processes, tracking customer-based quality parameters, and ensuring customer data privacy. A deep understanding of...

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3.0 - 6.0 years

4 - 8 Lacs

Jodhpur

Work from Office

Roles and Responsibilities: Responsible for identifying and assessing training needs within an organization, developing training plans, and implementing various training methods to enhance employee skills and performance. Monitor, evaluate, and score outbound and inbound calls against established quality assurance standards. Identify and assess future and current training needs through job analysis and consultation with line managers. Audit calls to gauge call quality and gather actionable insights. Give feedback for the audited calls to drive quality and conversion improvement. Publish reports based on audit findings. Draw an overall or individualized training and development plan that addr...

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0.0 - 2.0 years

3 - 3 Lacs

Kollam, Kozhikode, Thiruvananthapuram

Work from Office

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Man...

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0.0 - 2.0 years

3 - 3 Lacs

Kochi, Palakkad, Alleppey

Work from Office

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Man...

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