1566 Feedback Jobs - Page 30

Title: Quality Assurance Team Lead, Mumbai Location: Vashi, Navi Mumbai Company: Morningstar is a leading provider of independent investment research in North America, Europe, Australia, and Asia. We offer a wide variety of products and solutions that serve market participants of all kinds, including individual and institutional investors in public and private capital markets, financial advisors, asset managers, retirement plan providers and sponsors, and issuers of securities. Morningstar India has been a Great Place to Work-certified company for the past eight consecutive years. The Team Morningstar is a financial services company committed to helping people achieve financial security thro...

The specialist roles at Navigate are crucial for providing essential support to our teams, ensuring efficient and effective delivery of our clients" requirements. You will play a key role in ensuring compliance with contracts, setting up necessary tools like Xero Me, and offering support in the absence of senior team members. Your responsibilities will include providing ongoing feedback, coaching, and support to enhance individual and team performance. Strong communication skills are essential for working closely with clients and team members to ensure accurate and understandable balance sheets. Additionally, your strong analytical skills will be utilized to review client balance sheets, ide...

As a Food and Snack Sales Officer, you will conduct market research to identify trends, customer needs, and competitive landscape in the food and snack industry. Your valuable feedback to the marketing and product development teams will be vital in enhancing product offerings based on customer preferences and market demand. Joining our dynamic sales team, we seek an energetic and results-driven individual to drive sales, foster client relationships, and endorse our food and snack products to both retail and business customers. Your role will involve leveraging your expertise in the food and snack industry along with robust sales skills to bolster brand visibility and revenue. The ideal candi...

As a part of Tucows Domains, the world's largest wholesale domain registrar, you will play a significant role in upholding the integrity, neutrality, and accessibility of the Internet through the domain name system (DNS). Operating on a global scale under respected brands such as Ascio, Enom, Hover, and OpenSRS, we are dedicated to managing and innovating the infrastructure for various domain types, including gTLDs, dotBrands, and ccTLDs. Our robust platform is designed to support numerous top-level domains and millions of second-level domains, ensuring superior performance, stability, and resilience for registry clients worldwide. Excitingly, we are establishing a Registry Operations Center...

You will be responsible for delivering high-quality education to students, fostering a positive and inclusive learning environment, and supporting the academic, social, and emotional development of each student. Your key responsibilities will include planning, preparing, and delivering engaging lessons in accordance with the school curriculum (CBSE), creating and implementing diverse teaching methods to accommodate different learning styles and abilities, assessing and monitoring students" progress through regular evaluations, assignments, and exams, providing constructive feedback to students to promote growth and improvement, maintaining accurate records of student performance, attendance,...

Position Overview We are seeking a motivated and dynamic Telecaller Executive to join our team in Mumbai City . This is an exciting opportunity for individuals looking to kickstart their career in sales and customer service. As a Telecaller Executive, you will play a crucial role in driving our business forward by engaging with potential clients, generating leads, and providing exceptional customer service. With an annual salary of 3,00,000 , this full-time position offers a chance to grow and develop your skills in a supportive environment. Key Responsibilities Conduct outbound calls to potential customers to generate leads and promote our products/services. Engage with clients to gather fe...

Responsibilities Monitor inbound/outbound sales calls to ensure compliance with quality standards. • Evaluate sales representatives performance against defined KPIs. • Identify gaps in sales pitch, objection handling, and customer interaction. • Provide timely feedback and coaching to improve performance. • Prepare quality reports and share insights with management. • Work closely with training and operations teams to drive quality improvements. Requirements Qualification: Graduate / HSC with relevant experience. • Experience: Minimum 18 years in Sales QA / Quality Monitoring (BPO/Telecalling/Outbound Sales). • Strong understanding of sales processes and customer interaction standards. • Exc...

Role: Quality Analyst / Quality Lead For Analyst role - Min 3+ Years experience in Call Audits/ Chat Audits For Lead role - Min 9+ years exp in Call Audits/ Chat Audits Strong understanding on Performing ATA Reports, Preparing Dashboards, Voice+Chat Audits, Change Request , Problem Tickets, Service Requests . Shift: Rotational Shift WFO Location: Noida Both Side Cab provided Send resume to anumeha@manningconsulting.in

As an Interior Designer, you should have excellent creative thinking skills and be able to create Modular designs based on conversations with a client. You should be confident communicating regularly with clients in order to assess their needs and be able to adjust a given approach based on feedback. You should maintain familiarity with the Interior Design landscape and trends in order to provide the best idea for the client. Roles and Responsibilities To own the Sales funnel & drive Sales Closure. To own Customer Experience during a project. To lead and own quality & accuracy of design deliverables. To own an end to end Project lifecycle.

Roles & Responsibilities Dealer Performance Management - A key role in the Network Planning section, person will be responsible for d efining KPIs for the dealership overall performance management. - Monitoring the KPI performance regularly and generate scorecards for the same and share with all relevant stakeholders. - Identify action items and next steps for improvement in gap areas. - Complete data management related to all such KPIs for all the dealerships. - Training and handholding the stakeholder teams to understand the program & scorecards. - Benchmarking the KPI performance internally across states, regions, tiers, dealerships etc. - Define the reward and recognition program based o...

You will be a part of a dedicated team of innovators and problem solvers, crafting the vertical software of tomorrow to bring sustainable impact to customers and society. As an integral part of our culture, you will take responsibility for your contribution to customers, each other, and the society we live in. If you are excited about using cutting-edge design tools and technologies to create user experiences that impact millions of people daily, and want to contribute to product development and innovation of intuitive and visually compelling software solutions, this opportunity is for you. We are seeking UI designers with 2-7 years of Industry experience to join our team based at our Mangal...

This role involves executing customer contracts and working internally and externally to enhance customer satisfaction through effective contract delivery, thereby promoting revenue generation and profitability. You will be responsible for providing seamless customer support to financial institutions in alignment with organizational objectives, ensuring operational excellence in end-to-end order processing, and maintaining smooth coordination among internal teams, regulators/schemes, and customers. Additionally, you will handle incoming correspondence from customers proactively to ensure timely resolution and prevent escalations. Your responsibilities will include maintaining a positive and ...

You will be responsible for teaching and guiding students in the principles, practices, and techniques relevant to Food & Beverage Production within the hospitality industry. Your role will involve curriculum development, instructional delivery, student assessment and feedback, mentorship and guidance, industry engagement, and administrative responsibilities. Ideally, you should have at least 2 years of teaching experience. This position is available in both full-time and part-time capacities, with a work schedule during the day shift. The work location for this role is in-person.,

The role holder will support the Portfolio to drive consistency in the ways of working for Portfolio Management by producing best practice documents to project, programme and portfolio delivery including reporting, governance, RAID management, change and dependency management approaches. The role holder will facilitate and support successful delivery of projects, programmes and portfolios. Key Accountabilities And Deliverables Provide training and support on the delivery governance framework, best practice models and P3M toolset. Operate a portfolio assurance model which is fit for purpose assuring the quality of risks, issues, dependencies, reporting. Be the point of contact for the Portfol...

ROLE : Sr Quality Analyst DESIGNATION : Sr Quality Analyst LOCATION : Chennai YEARS OF EXPERIENCE : 2 4 years Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email. Meet departmental productivity requirements (e.g., number of calls monitored per month, number of emails evaluated, etc.) and re...

Job Description:- Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance) Job profile: Performs call monitoring and provides trend data to management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call centre staff. Prepares and analyzes internal quality reports for management staff review. . Handle team of Verification dept & Quality Analysts. Requirements: 1+ year of call BPO Customer care & Sales experience, preferably in BFSI/NBFC. Experience into BFSI/...

Job Title: Quality Analyst Work Location: Oliva Corporate Office, Begumpet, Hyderabad Email for Applications: hr@olivaclinic.com Roles & Responsibilities: Monitor inbound and outbound calls, chats, and emails to assess service quality. Evaluate interactions using scoring sheets and document findings accurately. Ensure compliance with company policies and regulatory requirements. Provide constructive feedback and coaching support to team members for performance improvement. Generate quality reports and share insights with management to drive process enhancements. Required Qualifications: Bachelors degree or equivalent experience in a related field. 1-3 years of experience as a Quality Analyst...

Quality Analyst Location: Gurgaon Role Summary: We are looking for an experienced and detail-oriented Quality Analyst to join our team in Gurgaon. This role focuses on ensuring consistent quality standards and performance across operations, identifying improvement opportunities, and collaborating with multiple teams to maintain and elevate service delivery. The ideal candidate will have a strong background in BPO or contact center operations, with specific expertise in monitoring, coaching, and implementing quality improvements. What You Will Be Doing: Quality Goal Execution: Transform quality objectives into actionable daily tasks for teams, ensuring consistent performance and zero errors. ...

Role Overview We are seeking a full-time, on-site Quality Analyst to monitor calls. Key Responsibilities: Strong proficiency in both written and spoken English. Ability to monitor calls. Provide feedback and coaching to agents for performance improvement. Offer clear guidance to associates to enhance their performance. Ensure awareness of quality and agent behavior standards. Ability to work in a 24/7 shift environment. Excellent team player with the ability to influence and manage change. Focused on meeting targets. Location: This position is based in Noida (Sector 62). Additional Requirements: Proficiency in MS Office/MS Excel. Key Responsibilities: Auditing for accuracy in work orders and...

We are looking for a experienced Telecaller TL to manage the team.in this role,you will lead a team of telecallers to achieve daily, monthly targets for sales and lead generation.You will be responsible for guiding the team,tracking their performance

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

As a Language, Voice, and Accent Trainer, you will be responsible for delivering classroom and virtual training in language, voice, and accent as well as soft skills to both voice and non-voice teams. Your role will involve supporting the business through daily audits of voice, email, and chat interactions, working closely with teams and business requestors on floor activities. You will be expected to have excellent communication skills, including voice and accent training delivery at CEFR C1 level. Your facilitation skills should be top-notch to ensure effective training sessions. Additionally, your coaching and feedback skills will be crucial in helping trainees improve their language and ...

As a Vocal Music Instructor at Gyansthan Education Services LLP, your primary responsibility will be to provide group instructions and training for a variety of Western Vocal techniques. You will be required to customize lessons based on students" skill levels, interests, and learning pace. It will be essential to design and implement a comprehensive music curriculum covering theory, performance, and technique for both instruments and vocals. You will play a crucial role in preparing students for recitals, performances, and competitions, ensuring that they are performance-ready and confident. Providing constructive feedback and personalized coaching to students will be integral to their grow...

As a Soft Skills and Employability Trainer, your primary responsibility will be to deliver engaging and interactive training sessions focusing on a variety of soft skills such as communication, teamwork, time management, conflict resolution, leadership, and adaptability. Additionally, you will provide employability-focused training covering areas like resume writing, interview preparation, workplace ethics, and professional etiquette. To ensure effective training delivery, you will need to develop, update, and customize training modules and lesson plans tailored to the specific needs of the target audience. It will be crucial to incorporate real-world examples, case studies, and role-playing...

As an intern with our company, your primary responsibility will be to make 100 outbound calls a day to potential clients in the real estate and construction sector. Your role will involve promoting our products and services, identifying prospects" needs, and scheduling online product demos. It will also be crucial for you to follow up with leads and engage with decision-makers to ensure they are fully informed about our offerings. Your support during the demo process, where you will be answering any queries, will be essential. Additionally, you will be tasked with documenting and tracking all communication with leads in our CRM system. Collaboration with the sales and marketing teams will al...