523 Feedback Jobs - Page 3

The selected intern will have the following day-to-day responsibilities: Understand project requirements, features, and workflows by collaborating with developers, designers, and business analysts. Execute manual test cases to validate new features and enhancements. Identify bugs, report them clearly using tools like Jira/Trello, and verify fixes. Create, update, and maintain test documentation such as test cases, checklists, and test plans in Jira. Support the team in regression testing, sanity testing, and smoke testing. Assist in basic API testing using tools like Postman (optional). Learn and contribute to test automation (optional). Provide feedback for process improvements and user experience issues. About Company: StanceBeam is a sports technology platform powered by IoT and AI and is backed by Shikhar Dhawan. We launched the world's first, commercially available cricket bat sensor in the global market, and the product being available in key cricket playing nations like Australia, New Zealand, U.K, South Africa, West Indies. Our VISION is to empower every cricket player to achieve his true potential.,

As a Clay Moulding Instructor at Nalanda Vidyaniketan, located in Vijayawada, you will be instrumental in enhancing the creative and artistic skills of students. Your role involves guiding students to master clay moulding techniques, encouraging them to unleash their creativity, enhance their fine motor skills, and delve into the realm of three-dimensional art. Through your instruction, students will not only gain confidence in their artistic abilities but also acquire technical expertise in sculpting and craftwork. Your responsibilities will encompass instructing students in the fundamentals of clay art, which includes hand-building techniques, shaping, carving, and finishing. Moreover, you will be tasked with developing a structured clay art curriculum tailored to different age groups and skill levels, aiming to nurture both creativity and technical proficiency among students. Additionally, you will need to adapt your teaching methods to cater to the diverse learning needs of students, providing personalized guidance to help each individual express their creativity effectively. Furthermore, you will lead students in crafting individual and group clay projects, ranging from basic forms to intricate sculptures, thereby aiding them in grasping design concepts and material handling techniques. Organizing art exhibitions and showcases to exhibit students" clay creations to the school community and parents will also be part of your role. You will introduce students to the cultural and historical relevance of clay art, shedding light on various styles, traditions, and artists worldwide. Collaboration with fellow teachers and staff to integrate clay art into interdisciplinary learning experiences and school-wide projects will be essential. Monitoring student progress through observation and project evaluation, offering constructive feedback to foster continuous improvement, is also a key aspect of your responsibilities. To qualify for this role, you should hold a Bachelor's degree in Fine Arts, Visual Arts, or a related field. Prior teaching experience in clay moulding or similar hands-on art instruction, preferably in an educational setting, is preferred. Proficiency in various clay techniques such as pinch, coil, slab, and sculpture modelling is required. Additionally, a sound understanding of art education principles, child development, along with excellent communication, interpersonal, and classroom management skills are essential. A genuine passion for art and a dedication to inspiring students" creativity, imagination, and craftsmanship are also prerequisites. In return, Nalanda Vidyaniketan offers a competitive salary based on experience, health insurance benefits, professional development opportunities, and a supportive and collaborative work environment. This role provides you with the chance to have a meaningful impact on students" artistic growth and personal development. If you are interested in this exciting opportunity, please submit your resume, cover letter, and any supporting materials to the HR department at Nalanda Vidyaniketan. In your cover letter, emphasize your teaching experience in clay moulding, educational approach to art, and passion for nurturing creativity in students. Nalanda Vidyaniketan is an equal opportunity employer that encourages applications from individuals of all backgrounds and experiences.,

The Helpdesk Executives play a crucial role in providing excellent customer support to individuals interested in studying abroad and immigration. As a Helpdesk Executive, your primary responsibility will involve addressing inquiries, resolving issues, and ensuring a positive experience for clients throughout the application process. You will serve as the initial point of contact for clients seeking information on studying abroad and immigration, responding promptly and professionally through various communication channels such as phone calls, emails, and live chat. Additionally, you will arrange call backs from advisors to address detailed client queries and coordinate with internal teams to ensure timely responses. Handling client concerns, issues, and discrepancies effectively is essential in this role. You will be responsible for maintaining accurate records of client interactions, updating client profiles in the CRM system, and working collaboratively with different departments to ensure seamless client support and communication. As a Helpdesk Executive, providing feedback on common client issues to enhance service quality, addressing potential concerns proactively, and staying updated on relevant information such as immigration policies and study programs are key aspects of the role. Moreover, dealing with previous staff concerns and handing over cases to the appropriate personnel are part of your responsibilities. The ideal candidate for this full-time position should be detail-oriented, committed to maintaining accurate records, and willing to work day shifts at the Thrissur, Kerala location. Proficiency in English is required for effective communication with clients. If you are dedicated to delivering exceptional customer support and staying informed on industry updates, we encourage you to apply for this rewarding opportunity.,

Job Summary: We are hiring a passionate and results-driven Sales Executive (1 to 5 years experience) to promote and sell high-rise residential apartments . The role involves engaging with walk-in customers, conducting site visits, explaining project features, and converting leads into sales. This is a client-facing role that requires strong communication, follow-up, and presentation skills. Note: Candidates who are local to hyderabad and Immidiate Joinners can apply this position Key Responsibilities: 1. Lead Management & Client Engagement Attend to Direct walk-in clients at the site office or sales gallery. Understand customer requirements and suggest suitable apartment options in high-rise projects. 2. Site Visits & Project Demonstration Schedule and conduct site visits with clients and explain key highlights such as layout, floor plans, amenities, and views. Highlight project like high-rise advantages (view, ventilation, security, premium amenities). Build confidence with customers by explaining legal approvals, RERA compliance, and payment plans. 4. Market Research & Customer Feedback Gather market insights about competitor projects, pricing, and offers. Provide feedback to management on buyer preferences and queries. Key Skills : Strong verbal communication and Fluency in English, Telugu, Hindi. Customer-centric approach with a positive attitude. Good understanding of high-rise apartment features, specifications, and buyer behavior. Basic knowledge of property sales processes and documentation. Proficiency in MS Excel and WhatsApp/Email communication. Qualifications: Bachelors Degree or Post Graduate (B.Com, M.BA) 1 to 5 years of experience in real estate sales (preferred) Excellent communication and a passion for real estate are encouraged to apply.

About Us: CollegeDekho, India's largest college enrollment and learning marketplace, is dedicated to democratizing Higher Education and Career guidance in India. Founded in 2015 by Ruchir Arora, Saurabh Jain, and Rohit Saha, CollegeDekho aims to create a globally trusted student guidance ecosystem. Through our proprietary technology, AI-based chatbot, and content, we connect prospective college students with colleges. Our pioneering Common Application Form allows students to apply to multiple colleges with just one click. With our latest initiative, CollegeDekho Assured, we offer learning and guidance to students admitted to various universities, preparing them for the job market and transforming their college admission and career journey. For more information, please visit www.collegedekho.com About the Role: Roles & Responsibilities: - Taking care of overall academic responsibilities. - Ensuring the best student learning outcomes. - Classroom teaching and facilitation of foundational subjects of User Experience Design. - Delivery and facilitation of programs such as B.Des Gaming and Animation. - Curriculum content creation. - Conducting workshops/master classes in Game Design and Animation and other relevant subject matters. - Mentoring and preparing students for internships and placements. - Adhering to Partnered University norms of examination, evaluation, and other important academic administration. - Mentoring students for live projects, assignments, personal guidance, and counseling. - Providing offline personal support to students for feedback and doubt resolution. - Maintaining class records and other relevant academic data. - Final student assessment, evaluating final scores/credit scores, and relevant submissions to the University. - Liaising with Academic Head and Dean of partnered University. Must-Haves: - Committed to Mission and Values: Demonstrates a clear understanding of the company's mission and values, with a passion for facilitating learning and enabling students to navigate their learning journey. - Ethics and Integrity: Practices integrity, ethical behavior, and ethical practices in all aspects of the role, including relationships with students, colleagues, and external entities. - Effective Communication: Adapts oral and written communication styles to the audience and message, and listens attentively to others. GirnarSoft Education Services Pvt. Ltd. provides equal opportunities to all its employees and qualified applicants for employment, regardless of race, caste, religion, or color.,

Withum is a place where talent thrives - where who you are matters. It's a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax, and overall business management and operational needs. As a US nationally ranked Top 25 firm, we recruit only the best and brightest people with a genuine passion for the business. Withum's brand is a reflection of our people, our culture, and our strength. Withum has become synonymous with teamwork and client service excellence. The cornerstone of our success can truly be accredited to the dedicated professionals who work here every day, easy to work with a sense of purpose and caring for their co-workers and whose mission is to help our clients grow and thrive. But our commitment goes beyond our clients as we continue to live the Withum Way, promoting personal and professional growth for all team members, clients, and surrounding communities. How You'll Spend Your Time: Top side/detail review of complex partnership, corporation (Single & Consolidation returns), and S Corporation returns prepared by staff/senior/AM. Resolve queries recognized by Staff/Senior on potential tax adjustments due to tax law changes. Identify international filing requirement by Org chart study and review international tax returns. Train existing/new joiners on concepts & technology and share timely feedback for each of the projects reviewed. Supervise kick-off & regular connects with US counterparts by teams and intervene in budget conflicts, resource scheduling conflicts, etc. Guide the team on efile validation of returns to free from rejects and errors. Manage and coach aligned professionals for their career path. Responsible for the quality & turnaround of returns for the aligned office/niche. Provide regular and detailed feedback and keep motivating the team during Tax seasons. Maintain good correspondence with US point of contacts for seamless process flow and regularly touch-base with scheduler to keep the team occupied and share returns status. Execute assignments in an effective manner including appropriate delegation and monitoring of work. Assist in hiring as and when the need arises to place potential candidates. Assist the leadership team with analyzing the data and provide insights to help them navigate the plan. Have a regular connect with aligned professionals to discuss potential opportunities for the growth of the business and team members. Performance review of aligned professionals and provide a clear career path for them to grow. Provide constructive feedback along with potential opportunities for improvements and growth. Requirements: Minimum 7 to 10 years of post-qualification hands-on experience with a U.S. accounting firm. Chartered Accountant or CPA is preferred. Experience and knowledge of the U.S. Tax Code is required. At least 5 years of leading multiple engagements and supervising staff. A strong command of the English language, both written and verbal communication. A strong commitment to an entrepreneurial work ethic. Competently analyze and prioritize information to make appropriate recommendations. Ability to manage multiple engagements simultaneously and communicate as a team with the Domestic (US) engagement teams. Website: www.withum.com,

At PwC, you will be part of the risk and compliance team focusing on maintaining regulatory compliance and managing risks for clients by providing advice and solutions. Your role will involve helping organizations navigate complex regulatory landscapes and enhance their internal controls to effectively mitigate risks. You will be responsible for confirming regulatory compliance and managing risks for clients, contributing to the success of the team. In this role, you are expected to be driven by curiosity and be a reliable team member. The fast-paced environment will require you to adapt to working with various clients and team members, each with unique challenges and scope. Every experience will be a learning opportunity for you to grow and develop. Ownership and consistent delivery of quality work that adds value for clients and the team are key expectations. As you progress within the firm, you will establish a strong personal brand that opens doors to more opportunities. To excel in this position, you will need to demonstrate the following skills and experiences: - Embrace a learning mindset and take ownership of your professional development. - Value diverse perspectives and understand the needs and feelings of others. - Develop habits that support high performance and personal growth. - Communicate effectively by actively listening, asking questions, and expressing ideas clearly. - Seek, reflect on, act on, and provide feedback. - Analyze information from various sources to identify patterns and facts. - Understand the business operations and enhance commercial awareness. - Adhere to professional and technical standards, including PwC tax and audit guidance, and uphold the firm's code of conduct and independence requirements. As a Senior Associate in the Compliance Operations team at PwC, you will play a crucial role in managing the onboarding clearance process for new joiners and ensuring compliance with firm policies. Building relationships with stakeholders, navigating complex compliance frameworks, enhancing analytical skills, supporting team growth, and identifying process improvements will be part of your responsibilities. Upholding ethical standards and integrity within the firm will also be essential. Qualifications required for this role include a Bachelor's Degree, 2 years of relevant experience, and proficiency in English (both oral and written). Additional qualifications such as a Bachelor's or Master's Degree in Business Administration, familiarity with compliance tools, strong organizational and communication skills, experience in managing compliance tasks, conducting audits, and attention to detail will set you apart as a candidate for this position. Joining the PwC Acceleration Centers will offer you the opportunity to contribute to various services, engage in challenging projects, receive training to enhance your skills, and support client engagements through quality and innovation. The role will involve working in Compliance Operations, managing onboarding clearance, promoting compliance, building relationships, and enhancing analytical skills to support essential compliance processes. In summary, as a Senior Associate in the Compliance Operations team at PwC, you will have a pivotal role in ensuring regulatory compliance, managing risks, and supporting the professional growth of your team. Your ability to navigate complex compliance frameworks, build relationships with stakeholders, and enhance analytical skills will be crucial for success in this position.,

As a Software Engineer in the field of Software Engineering, your primary responsibilities will include designing, developing, and executing detailed test cases, test plans, and test scripts based on product requirements and specifications. You will be instrumental in suggesting and implementing improvements on current products, conducting thorough functional, regression, integration, and user acceptance testing to identify defects and ensure product stability. Working closely with team members, you will provide guidance to help debug and resolve issues, demonstrating the ability to work independently and manage multiple tasks simultaneously. Your good communication skills will enable regular interaction with customers, and your quick learning ability along with strong analytical and decision-making skills will be essential in this role. Additionally, you will play a crucial role in providing valuable feedback to the development team to enhance the design and functionality of the product. Your experience in completing Software Development Life Cycle (SDLC) in Agile methodology will be beneficial in ensuring that testing activities are completed on time and meet quality standards. While not mandatory, it would be beneficial if you have experience with CI/CD Pipelines using Jenkins or similar tools, exposure to Service requirements & Healthcare regulatory standards, strong communication and collaboration skills, and a solid understanding of the agile development model. The ability to work independently with limited supervision and no hand-holding will be advantageous in this position. As a Software Engineer with more than 4 years of relevant work experience, you are expected to have a solid understanding of programming concepts, software design, and software development principles. You should consistently work to direction with minimal supervision, producing accurate and reliable results. Your ability to work on a range of tasks and problems, apply your skills and knowledge, and organize your time effectively to deliver against tasks set by others will be crucial. Collaboration with other software engineers and stakeholders as a team player is essential. You are expected to have a direct and positive impact on project performance and make decisions based on your understanding of the situation, not just the rules. This role requires the exercise of original thought and judgment, as well as the ability to supervise the technical and administrative work of other software engineers. Building skills and expertise in your software engineering discipline to meet standard software engineer skills expectations for the applicable role is a key aspect of this position.,

As a Soft Skills Trainer, you will play a crucial role in training and developing individuals in essential interpersonal, communication, and emotional intelligence skills. Your primary responsibilities will include designing and delivering engaging training sessions customized to enhance workplace effectiveness, collaboration, and professional growth. You should hold a Bachelor's degree in HR, Psychology, Communication, Business, or a related field. Possessing a certification in soft skills training, coaching, or instructional design would be advantageous. With at least 5 years of proven experience as a Soft Skills Trainer, Corporate Trainer, or similar role, you should demonstrate strong presentation and facilitation skills to engage diverse audiences effectively. Your excellent verbal and written communication skills will be essential in delivering training using modern methodologies. You should be proficient in assessing learning needs and adapting training approaches accordingly. Your strong interpersonal skills will help you motivate and inspire individuals throughout the training sessions. Familiarity with virtual training tools, e-learning platforms, and MIS is desirable for this role. In addition to conducting group training sessions, you will be responsible for developing comprehensive training programs, creating customized training materials, and providing one-on-one coaching. You will also need to assess training needs, offer actionable feedback, and develop plans for continuous improvement. Maintaining training records, reporting progress to management, and collaborating with internal and external stakeholders to align training programs with organizational goals will be part of your responsibilities. The ideal candidate for this position should be dynamic, experienced, and dedicated to fostering personal and professional development in a corporate setting. This is a full-time position in Noida, requiring 4-8 years of experience. If you are passionate about empowering individuals with essential soft skills and contributing to organizational success, we encourage you to apply for this role.,

We are looking for a person who is passionate about storytelling, possesses exceptional writing skills, and has a keen eye for detail. The ideal candidate will be responsible for creating engaging and SEO-optimized content across the marketing funnel, and improving conversions on page. Responsibilities: Create high-quality content optimized for search engines by incorporating relevant keywords, meta tags, and other SEO best practices. But more importantly, create content that is insightful and adds value to our target audience. Understand the product, industry, and ICP and grow into a subject matter expert, then partner with teams across the company to create compelling resources and high-quality content. Convert technical product messaging and market trends into engaging narratives. Collaborate with SEO team to identify strategies that'll maximize reach and engagement of content. Monitor and analyze content performance using analytics tools and make recommendations for improvement. Qualifications and Requirements: Bachelor's degree in Engineering, Journalism, Communications, or related field. Tech background is a plus. 2-3 years of content experience, ideally with B2B SaaS experience. Understanding of SEO and content analytical tools (SEMrush, Google Analytics, etc.). Obsessed with the audience - what drives them, what they're looking for, how to grab their attention, and make them customers and advocates. Outstanding writing and copy editing skills with strong attention to details like spelling, grammar, tone, and clarity. Impeccable organizational and project management skills, with the ability to prioritize and meet deadlines in a fast-paced environment. Able to give and receive feedback in stride.,

At PwC, the focus in risk and compliance is on maintaining regulatory compliance and managing risks for clients, providing advice and solutions to help organizations navigate complex regulatory landscapes and enhance their internal controls effectively. As a risk management generalist at PwC, you will provide advisory and practical support across a wide range of specialist risk and compliance areas. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity for learning and growth. You are expected to take ownership and consistently deliver quality work that drives value for our clients and contributes to the success of the team. As you progress within the Firm, you will build a brand for yourself, opening doors to more opportunities. Examples of the skills, knowledge, and experiences needed to lead and deliver value in this role include but are not limited to: - Applying a learning mindset and taking ownership for personal development. - Appreciating diverse perspectives, needs, and feelings of others. - Adopting habits to sustain high performance and develop potential. - Actively listening, asking questions to check understanding, and clearly expressing ideas. - Seeking, reflecting, acting on, and giving feedback. - Gathering information from various sources to analyze facts and discern patterns. - Committing to understanding how the business works and building commercial awareness. - Learning and applying professional and technical standards, upholding the Firm's code of conduct and independence requirements. In the Risk and Compliance team at PwC Acceleration Centers (ACs), you will play a pivotal role supporting various services, from Advisory to Assurance, Tax, and Business Services. Engaging in challenging projects and providing distinctive services to enhance client engagements through quality and innovation will be key. Dynamic and digitally enabled training is provided to grow technical and professional skills. As an Associate in this team, responsibilities include: - Understanding and applying testing methodologies for software quality. - Developing, maintaining, and executing thorough test plans. - Collaborating with development teams to address issues effectively. - Enhancing analytical and problem-solving skills through practice. - Contributing to the overall success of project deliverables. - Participating in quality assurance activities and reviews. - Engaging in continuous learning to improve testing techniques. - Upholding compliance and professional standards in testing. Requirements: - Bachelor's Degree - 2 years of experience - Oral and written proficiency in English required Preferred Qualifications: - Bachelor's or master's degree in B Tech/BCA or business administration or related field. - Understanding of Software Development Life Cycle (SDLC). - Skills in testing processes and methodologies. - Hands-on experience in troubleshooting and root cause analysis. - Strong problem-solving and analytical skills. - Understanding of risk management and compliance processes. - Attention to precision and strong communication skills. - Ability to work independently and collaboratively. - Good knowledge of Software Development Life Cycle (SDLC). - Skilled in testing processes and methodologies. - Hands-on experience with troubleshooting for root cause analysis. - Strong problem-solving and analytical skills, especially for defects analysis and reports.,

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Proficiency in English and Hindi Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type: Full-time, direct employment with a 6-month probation period Location: Hyderabad (Work from Office) for the first 2 months as part of an internship; post-internship, will relocate to the base location Working Days: 6 days a week (Monday to Saturday) Work Timings: 8:00 AM to 5:00 PM CTC: 3 LPA

Key Responsibilities Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Proficiency in English and Kannada Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type: Full-time, direct employment with a 6-month probation period Location: Hyderabad (Work from Office) for the first 2 months as part of an internship; post-internship, will relocate to the base location Working Days: 6 days a week (Monday to Saturday) Work Timings: 8:00 AM to 5:00 PM CTC: 3 LPA

Follow up on all client leads post-order.Deliver efficient after-sales support.Gather feedback and escalate issues as needed.Manage client servicing from order to payment.Handle client queries with accurate product/service info. Required Candidate profile client follow-up & follow-through.Polite, professional.Good product/service knowledge.Always reachable during work hours.Proactive & relationship-driven.Resides within 30–45 mins of office

Role & responsibilities: The primary task of the Quality Analyst is call monitoring and providing actionable insight To gather information to help improve agent performance in the call center QA have an evaluation form that will be used to capture the information Implement scripts, record actual results and identify defects Suggest creative and active solutions for problem Assist in identifying & reporting of defects and propose resolution Identify training needs and take action to improve performance Prepare, review and present input to quality analysis test cases Identify and bridge gaps, Assess agent performance Ensure call audit targets are met successfully covering the entire team (allocated) Identify the bottom quartile, work with them and show improvement Calibrate with local Operations team to discuss the observations and track the improvement Creating an inspiring team environment with an open communication culture Organize regular, Refresher / Q&A and Call listening session Monitor teams quality performance and report on metrics Discover training needs and provide coaching Capture Customer Voice and propose solution over better call handling Identify process gaps, if any and highlight to operations team Publish Quality score agent wise/team wise/center wise on a regular basis Give process overview to the new team members Monthly assessments to check the knowledge level of the team Preferred candidate profile: Minimum 2 year of Quality Analyst experience and 3 years of overall experience Knowledge of Quality audits and parameters Good communication skills verbal and written Please share your resume on - matildad@hexaware.com/9082299130

Instructional Designer Job Title : Instructional Designer Location : Chennai, Hyderabad, Bangalore Experience : 1-4 Role Summary: Design learner-centric instructional materials for digital platforms, ensuring clarity, engagement, and effectiveness. Key Responsibilities: Analyze learner needs and define learning objectives. Create storyboards and content outlines. Collaborate with SMEs and multimedia teams. Evaluate and revise content based on feedback. Requirements: Degree in Instructional Design, Education, or related field. Familiarity with eLearning tools and LMS platforms. Strong writing and visual communication skills. Knowledge of instructional design models and adult learning principles.

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Call or Whatspp cv Neha 82872 67407 Required Candidate profile WFO-Lucknow not Delhi/NCR or kol Apply those who can relocate in Lucknow

Lead, mentor and supervise a team of 8-10 sales callers to achieve individual and team sales targets Monitor team performance, analyze key metrics and publish regular performance reports Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills Motivate and encourage team members to maintain high energy levels and focus on achieving targets Handle escalations and assist team members in resolving customer objections effectively Identify areas for process improvement and implement best practices to enhance team productivity Required Skills & Qualifications: Graduate / post graduate with 3 to 10 years of experience in tele sales, with at least 2 years in a team leadership role Proven track record of achieving and exceeding sales targets Strong leadership and people management skills Excellent communication, negotiation and interpersonal skills Ability to motivate and drive a sales team Ability to analyze data and can pull inference

You will collaborate with business stakeholders to gather and analyze requirements, translating them into effective Workday configurations. You will lead and support system testing, troubleshoot issues, and conduct post-implementation reviews to ensure solution effectiveness. Providing ongoing system support, maintenance, and enhancements for Workday Talent and Performance modules will be a key responsibility. You will partner with HR teams to maximize the use and impact of Workday's talent functionalities, designing, implementing, and optimizing Workday Talent and Performance Management solutions to meet evolving business needs. Supporting Core HCM features that align with talent and performance initiatives is essential. Your role will involve configuring and managing performance review cycles, including goal setting, self-evaluations, manager reviews, and peer feedback. You will implement and oversee calibration processes to ensure equitable and consistent performance evaluations. Enhancing functionality related to Feedback, Career Profiles, and Mentorship programs within Workday Talent will also be part of your responsibilities. Designing and implementing templates for Performance Improvement Plans (PIPs) and disciplinary processes within Workday will be required. You will develop, automate, and manage workflows for PIP and disciplinary actions to support compliance and HR policy adherence. Delivering training and providing ongoing end-user support to ensure successful system adoption will be crucial. It is important to stay informed on Workday product updates and best practices to recommend relevant system improvements. The role requires 2-3 years of hands-on experience in Workday Talent and Performance Management, as well as experience in Workday business process configuration and security setup. Ability to analyze business requirements and translate them into technical solutions is essential. Excellent communication skills are required, and the ability to lead the team effectively. A Workday certification in Talent and Performance Management is preferred.,

As a Tally Trainer at Learnet Skills Limited, a subsidiary of Schoolnet India and the largest vocational skills company in the country, you will play a crucial role in delivering training programs to promote growth and employability for students, unemployed youth, trainers, and the workforce. With a commitment to skill development in challenging regions and a vast network of institutes, we have impacted 2.1 million individuals to date. Your responsibilities will include conducting training sessions on Tally software, creating training materials, facilitating practical sessions, assessing student progress, and offering guidance to enhance proficiency. It will be essential to stay updated on the latest Tally features and effectively communicate concepts to students. To excel in this role, you should have proficiency in Tally software and practical experience in various accounting tasks. Strong training and instructional skills, coupled with the ability to develop training materials, are crucial. Excellent communication and presentation abilities will be necessary to engage students effectively. Furthermore, you should possess the capability to evaluate students" progress, provide constructive feedback, and hold relevant certification or diploma in accounting, finance, or a related field. Prior experience in vocational training or the educational sector would be advantageous, along with strong organizational skills to manage classroom activities efficiently. A passion for teaching and supporting others in achieving their learning goals is key to succeeding as a Tally Trainer at Learnet Skills Limited.,

As a Customer Service Representative at WebBeds, you will play a crucial role in delivering outstanding customer support to our clients. Your excellent communication skills, problem-solving abilities, and out-of-the-box thinking will enable you to deliver excellence. Your focus on customer satisfaction will contribute to maintaining positive relationships with our valued clients. Your strong interpersonal skills, teamwork mindset, result-driven approach, and organizational abilities will ensure effective collaboration and efficient service delivery. You will provide exceptional customer service to travel agent clients, addressing their inquiries, resolving issues, and providing accurate information. Handling client cases, including booking confirmations, amendments, and issue resolution, using problem-solving skills and out-of-the-box thinking to find effective solutions will be a key responsibility. Building rapport with clients, establishing trust and understanding to better meet their needs and enhance the customer experience is essential. Utilizing various communication channels such as phone, email, and chat to promptly and professionally respond to client inquiries will be part of your daily tasks. Collaborating with team members and other departments within WebBeds to ensure seamless coordination and effective problem-solving for clients is crucial. Utilizing company systems and tools to access and update client information, bookings, and related documentation accurately is an important aspect of your role. You will be expected to follow established processes and procedures to meet service level agreements and maintain high-quality customer service standards. Demonstrating strong interpersonal skills to build positive relationships with clients and colleagues is vital. Effective and clear communication, both verbally and in writing, to convey information and instructions accurately is necessary. Working collaboratively with team members to achieve common goals and deliver exceptional customer service is a key focus. Demonstrating a result-driven approach, consistently meeting or exceeding performance targets, and contributing to team success is expected. Planning and organizing work effectively to manage multiple tasks, prioritize responsibilities, and meet deadlines is essential for efficient service delivery. Utilizing negotiation skills when interacting with clients, suppliers, or other stakeholders to achieve mutually beneficial outcomes will be part of your responsibilities in this role. Regularly monitoring and striving to maintain high CSAT scores, prompt response times, high FCR rates, adherence to quality assurance metrics, optimal call handling metrics, and high levels of productivity and efficiency are skills that we value in our team members. Maintaining excellent attendance, seeking feedback for continuous improvement, and effectively utilizing internal knowledge bases and resources are also important aspects of the role. At WebBeds, we are proud of our dedicated team of friendly, energetic, and passionate professionals. We offer a dynamic environment with the chance to grow, influence, and impact change, as well as endless possibilities for personal and professional development. Our culture is built on collaboration, empowerment, and innovation, making WebBeds an exciting and rewarding place to work.,

As a Customer Happiness Executive at FutureWagon, your primary responsibility will be to ensure that every customer has an exceptional experience with our brand. You will play a crucial role in enhancing customer support, improving the overall customer experience, and resolving any issues or challenges that may arise. Your ability to problem-solve effectively, gather valuable feedback, and provide insightful insights will be key to your success in this role. At FutureWagon, we are dedicated to growing both our company and your career. We are looking for exceptional individuals with a high level of curiosity and creativity to join our team. Whether you are developing custom solutions, designing product launch strategies, or creating new products, your work at FutureWagon will require a strong focus on problem-solving, top-notch service, and a passion for continuous learning. If you are ready to embark on a rewarding career that offers endless opportunities for growth and development, we invite you to email us your resume at hr@futurewagon.com. Join us at FutureWagon and discover what a future career in customer happiness looks like.,

The Manager/Sr. Manager position at Axis Max Life Insurance is within the Distribution Capability Centre's DCC Agency Training department. As part of the Distribution Capability Development Department, the primary focus is to equip sales employees with essential knowledge and product skills across the company's diverse financial product offerings. By emphasizing continuous development, the department aims to empower sales channels, enabling them to position the organization as a leading insurance firm in India. Key Responsibilities: - Conducting training modules for Agent Advisors and ADMs, including induction and on-boarding programs - Providing training on selling skills, MLI Insurance products and processes, and digital tools - Conducting various training programs as outlined in the Agent and ADM learning journey - Delivering training in a blended format, incorporating classroom and virtual sessions - Driving adoption of the digital learning platform and conducting digital assessments - Planning and scheduling training sessions, ensuring wider participation, and monitoring agent progress - Updating and reviewing training materials, incorporating feedback and ensuring continuous information on MLI products - Facilitating self-development of agents and monitoring business performance of learners Key Skills Required: - Strong industry knowledge in life insurance products, regulations, and market trends - Excellent communication and presentation skills to engage with diverse audiences - Experience in coaching, mentoring, and guiding employees to improve skills and performance - Deep product knowledge in life insurance policies, claims processes, underwriting, and sales techniques - Ability to develop training materials tailored to audience needs and adjust content for different learning styles - Proficiency in sales techniques, problem-solving, technology, and interpersonal skills - Capability to assess trainee progress and provide constructive feedback for improvement Desired Qualification and Experience: - Graduate in any discipline - 2-3 years in sales and 3-4 years in conducting sales training, preferably in the life insurance domain About Axis Max Life Insurance: Axis Max Life Insurance Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited, offering comprehensive life insurance solutions through multi-channel distribution. The company focuses on customer-centric engagement, service delivery, and trained human capital to achieve mutual progress and success. #ComeAsYouAre LGBTQIA+ and PwD candidates are encouraged to apply to join our dynamic team. For more information, visit www.maxlifeinsurance.com.,

Hiring for Quality Analyst/Sr. Quality Analyst Location: MBP, Navi Mumbai Role : The role is focused on auditing calls and mails, recording feedback, and facilitating necessary changes to improve the call center's core processes. The aim is to reduce errors through Audits, Root Cause Analysis (RCA), and Failure Mode and Effects Analysis (FMEA) while setting control measures in place. The role also involves delivering productivity improvements through continuous growth and technical development of the team, ensuring that all areas are efficiently managed and optimized. Job Responsibilities : Conduct thorough audits of calls and emails to ensure compliance with company standards and identify areas for improvement. Record detailed feedback based on audit findings and share it with relevant stakeholders to facilitate process enhancements. Implement necessary changes to the call center processes based on audit feedback, aiming to enhance efficiency and effectiveness. Develop and maintain updated documentation of core processes, ensuring all team members are informed of the latest procedures. Utilize Root Cause Analysis (RCA) and Failure Mode and Effects Analysis (FMEA) techniques to identify and address process errors. Set and enforce effective control measures within the processes to minimize errors and enhance quality assurance. Collaborate with the technical development team to deliver continuous growth and improvements in productivity. Provide training and support to team members to ensure understanding and adherence to updated processes and standards. Job Responsibilities : Experience in quality assurance within a call center environment is highly preferred. Familiarity with process improvement methodologies and tools, such as Lean or Six Sigma, is an advantage. Criteria : Bachelor's degree in a relevant field. Minimum of 2 years of experience in a similar role. Strong analytical skills with the ability to perform detailed audits and analyses. Excellent communication skills for effective feedback and process improvement discussions. Criteria : Experience with Phonepe processes or similar financial services. Proven track record of implementing successful process improvements. Shifts timings: 24/7 Rotational Shifts Week Off : 1 rotational week off Interested candidate can share their resume "matildad@hexaware.com" or WhatsApp on 9082299130

As a Business Development Manager at Phase 3 India, you will play a crucial role in driving the growth of the department. Collaborating with the sales team, you will craft proposals that benefit all parties involved, negotiate contract terms, and engage effectively with stakeholders. Your primary objective will be to achieve sustainable financial growth by increasing sales and cultivating strong client relationships. Your responsibilities will include developing a comprehensive business development strategy that prioritizes financial gains, identifying new markets and customer needs through research, and organizing meetings with potential clients. You will be tasked with promoting the company's products and services in a manner that aligns with clients" objectives, as well as ensuring compliance with legal regulations when preparing sales contracts. Maintaining accurate records of sales, revenue, and invoices, providing reliable post-sales support, and nurturing long-term relationships with both new and existing customers will be essential aspects of your role. Additionally, you will be responsible for mentoring entry-level staff to enhance their sales skills and contribute to their professional development. This is a full-time position located in Bangalore, with occasional travel to other branches as necessary. The benefits include cell phone reimbursement and paid sick leave. The work schedule is during day shifts, and the expected start date for this role is 07/07/2025. If you are passionate about driving business growth, building client relationships, and contributing to the success of a dynamic company specializing in corporate events and weddings, we encourage you to apply for this exciting opportunity.,