1566 Feedback Jobs - Page 25

As a Soft Skills Trainer at Bright Future located in Hosa Road, Bengaluru, you will play a crucial role in designing, developing, and delivering training programs to enhance the soft skills of youth associated with the organization. Your passion for empowering youth with essential skills for personal and professional success will drive your success in this role. Key Responsibilities: - Develop customized soft skills training programs to cater to the diverse needs of youth within the organization. - Perform training needs assessments to identify gaps in soft skills competencies among the youth. - Create engaging training materials, including presentations, handouts, and interactive activities...

Identify the Training Needs of field colleagues of your states/zone by coordinating with NSM/SM/DH/Mrktg. Design, Develop & Deploy the training module as per identified needs.1-2 days of Face to Face Classroom training based on TNI for identified FMRs. Plan On the Job Training before 15 days of the month in coordination with SM/NSM with identified FMRs/ASMs. Evaluate post training effectiveness by working with the participants and pre-decided metrics. On the Job Coaching by observing how the FMR is implementing the learnings inside the Dr chamber and will also guide / train him to do better .the field working wherever required; on the 2 nd day of working, training manager will work with both...

Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Co...

Job Title: Merchandiser Marketing Location: Panipat Salary: 25,000 – 30,000 per month Experience: 2–3+ Years Qualification: MBA Preferred Trial Period: 1 Week or 15 Days (Before Final Joining) Job Overview: We are seeking a proactive and skilled Merchandiser – Marketing to join our team in Panipat. The ideal candidate will be responsible for managing client interactions, assisting in sales and marketing operations, and supporting merchandising activities. This role includes a trial period of 1 week or 15 days prior to final onboarding. Key Responsibilities: Coordinate with buyers for product presentations, feedback, and order finalization Support sales and marketing campaigns to drive busine...

Job Title : Customer Experience Trainer Company Overview : IGT Solutions is a global leader in providing end-to-end outsourcing solutions for the travel, transportation, and hospitality industries. We specialize in delivering world-class customer service and operational excellence. With a presence across multiple countries, we are committed to enhancing the customer experience through cutting-edge technology, highly skilled professionals, and data-driven insights. At IGT, we prioritize innovation, collaboration, and continuous growth, ensuring that our clients receive top-notch services that drive business success. Job Responsibilities : Provide feedback and coaching on presentation skills t...

Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience...

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office-Hyderabad only not visakhapatnam neither Bangalore.Apply those who can relocate in Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

As an Assistant Trainer at Etech, you will be responsible for directly supervising a team of 1 to 40 members in the Training class. Your duties will include training team members, planning and assigning work, directing work activities, appraising performance, rewarding and disciplining team members, as well as addressing complaints and resolving problems. It is crucial for you to take charge of the class effectively while also being able to work with different personalities and admit mistakes when necessary. Your role will involve ensuring that the class grasps the material and addressing any knowledge gaps through questioning techniques, hands-on activities, and classroom discussions. Addit...

As an educator in this role, your responsibilities will include: - Teaching a requisite number of classes. - Providing guidance and supervision to graduate students. - Participating in departmental meetings. - Providing academic support to Professors and other faculty members. - Pacing your lessons effectively. - Assisting with various departmental duties. - Teaching and supervising both undergraduate and graduate students. - Providing demonstrations and supervising experiments and investigations. - Answering student questions in various formats. - Offering feedback on student progress to Professors and Department Heads. - Attending faculty and departmental meetings to voice concerns or prov...

As an Annotation Analyst at Apple, you will be part of the Data Operations team that is passionate about technology and focused on enriching the customer experience. Your role will involve supporting the human annotation team in the rapidly growing world of Artificial Intelligence and Machine Learning (AIML), particularly in enhancing Siri, powered by Apple Intelligence. You will need to demonstrate active listening, integrity, acute attention to detail, and fluency in English reading, writing, and comprehension skills to cater to language-specific markets and collaborate with international teams. Key Responsibilities: - Fluency in English reading, writing, and comprehension skills to suppor...

As a Client Servicing Executive/Manager at our company in Bangalore, your role involves building and maintaining strong client relationships, understanding client needs, and ensuring the successful delivery of services and solutions that meet client objectives. You will be the primary point of contact for assigned clients, managing day-to-day communications effectively. Collaborating with internal teams, you will coordinate projects to meet client objectives and quality standards. Your responsibilities will include understanding client goals, challenges, and opportunities, developing strategic recommendations, and providing insights to clients for their business goals. Key Responsibilities: ...

In this role at PwC, you will focus on finding, deploying, training, and enabling talent through talent identification and enhancing employee skills and knowledge. You will collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate, and train employees in line with market developments and firm strategy. Your work will primarily involve managing and optimizing the deployment of employees within the organization, ensuring the right talent is in the right place at the right time. As a driven and curious individual, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and sco...

As a South Indian Vegetarian Chef, your role involves planning and preparing authentic South Indian vegetarian dishes such as Idli, Dosa, Vada, Upma, Pongal, Sambhar, Rasam, Avial, Poriyal, Kootu, and more. You will be responsible for developing daily specials, festival menus, and thali combinations while maintaining a proper balance of taste, nutrition, and presentation. Additionally, you will need to follow traditional cooking methods like using tawa, stone grinder, steaming, and tempering to ensure authenticity. Key Responsibilities: - Maintain proper balance of taste, nutrition, and presentation in all dishes. - Follow proper cleaning, chopping, and storage methods to uphold hygiene stan...

You will be working at PwC, focusing on providing consulting services for confirming compliance and enhancing security within SAP applications. Your responsibilities will include analysing client requirements, implementing security measures, offering guidance and support for compliance with regulatory standards, and enabling clients to mitigate risks, protect sensitive data, and maintain compliance with industry regulations. Key Responsibilities: - Conduct SAP-ERP Risk and Controls assessments/audit - Utilize knowledge of Business Processes flows in SAP and underlying Configurations - Perform IT Application Control tasks such as Control test scripts preparation/execution, documenting Control...

As a member of MaSs, a digital marketing agency with a strong presence in Kochi, you will play a vital role in creating impactful messages that resonate with the audience and drive real results through vibe marketing. Embracing the combination of human creativity and AI technology, we provide a unique learning opportunity for individuals eager to delve into the world of real-world marketing. **Role Overview:** Your role will not be limited to mundane tasks but will involve working on live projects for real clients, learning to craft compelling content that not only looks good but also yields results, utilizing AI tools effectively, and gaining valuable insights under the mentorship of experi...

We are seeking a highly skilled and detail-oriented Quality Analyst (QA) with prior experience in BPO Voice processes and strong knowledge of the Website Selling Process . The QA will be responsible for monitoring, evaluating, and improving the quality of calls to ensure compliance with process guidelines, enhance customer experience, and drive business results. Key Responsibilities: Monitor and evaluate inbound and outbound voice calls of telesales/website selling process. Assess call quality against defined parameters such as sales pitch, process adherence, customer handling, objection management, and closure techniques. Identify gaps in communication, process compliance, and sales techniq...

Job Title: Merchandiser Marketing Location: Panipat Salary: 25,000 – 30,000 per month Experience: 2–3+ Years Qualification: MBA Preferred Trial Period: 1 Week or 15 Days (Before Final Joining) Job Overview: We are seeking a proactive and skilled Merchandiser – Marketing to join our team in Panipat. The ideal candidate will be responsible for managing client interactions, assisting in sales and marketing operations, and supporting merchandising activities. This role includes a trial period of 1 week or 15 days prior to final onboarding. Key Responsibilities: Coordinate with buyers for product presentations, feedback, and order finalization Support sales and marketing campaigns to drive busine...

As a Regional Sales Training Executive at Kapiva, your primary responsibility will be to implement and manage sales training programs for sales officers and executives across Southern India. Your role is crucial in enhancing sales performance, developing skills, and ensuring alignment with company policies and goals. You will collaborate closely with sales teams, sales managers, and other stakeholders to identify training needs, conduct training sessions, and evaluate program effectiveness. Fluency in Kannada, Tamil, Telugu, Malayalam, and English is essential, with knowledge of Hindi being an added advantage. Key Responsibilities: - Deliver Virtual / Classroom Training programs for Sales Of...

Role Overview: As a member of the team at CapitalAim, your primary responsibility will involve listening and monitoring calls of sales executives. You will also be tasked with taking regular feedback from clients, recording it, and utilizing it for training purposes. Your role will require strong attention to detail, excellent listening skills, and the ability to present yourself in a well-mannered and tactful manner. Key Responsibilities: - Listen and monitor calls of sales executives - Gather feedback from clients regularly - Record feedback and use it for training purposes - Demonstrate strong attention to detail and listening skills - Maintain a well-presented, polite, and tactful demean...

Role Overview: As a Lead Tele Sales professional for Insurance across Life, Health, and Assured Income Plans, you will be responsible for developing and implementing strategies to drive sales growth. You will need to analyze team performance daily to identify sales conversion gaps and work towards improving them. Your hands-on approach will involve understanding training, skill, will, and funnel conversion gaps to ensure the team meets monthly, quarterly, and annual sales targets. You will collaborate with internal and external sales and operations teams to monitor sales performance, achieve required conversion rates, and build a high-performing team. Key Responsibilities: - Lead the Tele Sa...

As a Sales and Customer Success Trainer at our company, you will play a crucial role in developing comprehensive training programs for our sales and customer success teams. Your responsibilities will include creating training materials such as videos, cheat sheets, and conducting live training sessions to ensure that our teams are well-equipped to meet customer needs and drive sales. - **Learning Management System:** - Manage and suggest optimizations regularly to enhance effectiveness. - **Training Content Development:** - Create cheat sheets, videos, and manuals. - Develop tools like "Hose Finder" and "Hose Assembly Code Finder". - Update cheat sheets for hose fittings, chemical resistance...

Position Title: Quality Analyst Banking/BFSI Contact Centre Location: Turbhe, Navi Mumbai Role Overview: We are hiring a Quality Analyst with hands-on experience in auditing banking/BFSI sales or service calls . The role involves monitoring interactions, ensuring compliance, and driving improvements in service quality and customer satisfaction. Key Responsibilities: Audit sales/service calls, chats, and emails to ensure compliance and quality standards. Evaluate agent performance using quality metrics and provide feedback. Prepare reports highlighting trends, gaps, and improvement areas. Collaborate with managers/trainers to implement corrective actions. Support process improvement initiativ...

Key Responsibilities: Ability to seamlessly manage conflicts. Proficiency in MS Excel required. Self-motivator Positive attitude & Flexible Ability to perform with minimum supervision Excellent communication and interpersonal skills Education & Experience: Minimum 1 year of experience as a Quality Analyst/Quality Auditor/Call Auditor. Positive attitude Flexible & Aggressive Excellent communication skills (Spoken and Written) Work independently with little supervision in a fast-paced agency environment Goal oriented; have a burning desire to be successful Graduate in any field or higher education is a plus Strong work ethic Comfortable working in a fast-paced, rapidly changing environment Mus...

SUMMARY Job Title: P&C Insurance Team Lead Location: Noida Experience: 7+ years in claim processing Requirements Requirements: Graduate or Post graduate with 7+ years of experience Experience in dealing with international clients (Preferred) Must have Property and Casualty (P&C) Insurance experience Should have claims adjudication and adjusting experience Experience in end-to-end claims processing Minimum 2 years of experience in a team handling role Preferably CPCU or equivalent insurance designation Position Summary: The job holder will be responsible for managing a team and overseeing all relevant technical/operational processing activities. This role also involves providing direct assist...

Role: Customer Experience Associate (L2) PE Team (Voice Process) Location: Bangalore – Kudlu Gate (Work from Office) Working Days: 5 days/week | 2 days rotational off Job Summary We are seeking a Customer Experience Associate (L2) to handle voice-based customer interactions through CSAT calls, gather structured feedback, and conduct detailed analysis to identify areas of improvement. The ideal candidate should have strong ownership skills, excellent communication abilities, and a passion for enhancing customer experience. Key Responsibilities Conduct CSAT calls (voice process) and gather structured customer feedback. Ensure timely follow-ups while maintaining high-quality interactions. Maint...