1564 Feedback Jobs - Page 19

As a Manager, Invoice to Cash (Credit Control) at Genpact, you will play a crucial role in overseeing the daily operations of the Invoice to Cash - Credit Control team. Your responsibilities will include providing guidance to team members, optimizing processes, ensuring quality, and maintaining client satisfaction. You will need to work on strict deadlines in a high-pressure business environment while fostering a positive work environment through teamwork and collaboration. **Key Responsibilities:** - Oversee daily operations and ensure efficient workflow management of Invoice to Cash-Credit Control. - Provide guidance and support to team members for their professional development. - Assign ...

As a Coach for the club, your role involves maintaining high ethical standards in coaching and ensuring that players are knowledgeable and prepared for all sessions. You will be responsible for attending meetings, providing constructive feedback, and assisting in the overall development of the club. Your duties also include offering feedback on the organization and success of coaching teams, traveling to training and competitions, and informing the Head Coach in advance of any missed sessions. Key Responsibilities: - Plan, prepare, and deliver coaching sessions in the Grassroots development phase following the Academy philosophy and coaching syllabus. - Conduct monthly individual player prog...

You have an exciting opportunity to join BITS Law School, Mumbai as an Assistant/Associate Professor specializing in Civil Procedure Code (CPC). As part of the faculty, your responsibilities will include: - Teaching semester-length courses in Civil Procedure Code (CPC) to students enrolled in 5-year BA/BBA LLB programs. - Ensuring high-quality teaching by incorporating student evaluations and feedback to enhance the learning experience. - Mentoring students in their academic journey, providing guidance in research, writing, tutorials, and individual sessions. - Developing and updating core courses while designing interdisciplinary elective courses to enrich the educational curriculum. - Acti...

As a Technical Support Specialist, you will be responsible for a variety of tasks to ensure the smooth functioning of technical operations. Your role will involve problem-solving, effective communication, and meticulous attention to detail. **Key Responsibilities:** - Research and identify solutions for technical issues. - Instruct the field team on resolving complex technical problems. - Develop and implement route plans for efficient operations. - Monitor the company's website for ongoing projects. - Prepare reports in the prescribed format required by clients. - Provide backend support to the Operations and Maintenance team. - Ensure timely and accurate reporting. - Resolve complaints wit...

In this role at the Dubai Refinery plant, you will be responsible for a variety of tasks including: - Order processing - Customer relationship management - Sales support - Communication with clients - Conducting market research - Sales documentation preparation - Inventory management - Generating sales reports - Providing customer service - Following up with clients and collecting feedback - Ensuring compliance with regulations - Utilizing technology effectively To be considered for this position, you should have the following qualifications: - Bachelor's or diploma degree - Minimum of 2 years of sales experience - Experience in lubricants, grease, or oil sales is preferred Please note that ...

Job Description: You will be responsible for organizing classroom lectures and coursework, preparing materials and activities, assigning homework and interesting exercises, identifying students with special requirements and creating individualized plans, determining exam and assignment grades, providing feedback based on workload and classroom behavior, and keeping a record of students" attendance and grades. Additionally, you will research new language teaching methods, manage classroom crises and resolve conflicts, inform parents about their children's performance, and collaborate with teaching staff and administrators to foster a good student experience. Qualification Required: - Bachelor...

**Job Description:** As a **Director of Engineering**, your primary responsibility will be to lead and manage engineering teams to ensure the delivery of high-quality software solutions while driving technical excellence and fostering a culture of innovation. Your role will involve providing technical guidance, mentorship, and support to your team members, as well as collaborating with cross-functional teams to align technical decisions with business objectives. **Key Responsibilities:** - Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. - Oversee timelines, team allocation, risk management...

As a Training Senior Associate at NTT DATA, your role involves delivering monthly Language, Voice and Accent classroom/virtual training, supporting business through daily call monitoring and floor activity, working closely with the team and business requestors. You will also be responsible for reporting and tracking training effectiveness, interviewing new hires, and conducting regular touch base with the floor and trainees to map improvement through coaching, feedback, and communication-based projects. Key Responsibilities: - Deliver monthly Language, Voice and Accent classroom/virtual training - Support business through daily call monitoring and floor activity - Report and track training e...

Trainer/Process Trainer /Soft skills Trainer BPO Exp in International voice Support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Key Responsibilities Call Monitoring: Listen to live or recorded calls to assess how agents handle customer interactions. Performance Evaluation: Score agents based on specific metrics, such as communication skills, product knowledge, adherence to scripts, and professionalism. Compliance Checks: Ensure that customer service interactions comply with legal, regulatory, and internal company policies. Feedback and Coaching: Provide constructive and actionable feedback to agents to help them improve performance and address identified weaknesses. Reporting and Analysis: Document audit findings, identify trends, and prepare detailed reports for management to highlight strengths and areas for improv...

Roles and Responsibilities * Conduct call audits to ensure compliance with quality standards and identify areas for improvement. * Monitor calls to provide feedback to agents on their performance and suggest improvements. * Develop and implement quality tools such as Pareto analysis, Fishbone diagrams, and RCA to resolve issues. * Collaborate with the team to improve outbound sales processes, metrics, and Voice Process. Desired Candidate Profile * 4-9 years of experience in a BPO or call center environment. * Strong knowledge of Quality Analysis tools such as Call Audit, Call Monitoring, Call Calibration, Feedback. * Experience with Quality Monitoring software like QC Tools.

Role - Quality Analyst Skills - Call Audits | Chat audits | International Process | QC Tools |RCA Exp - Min 2 yrs Loc - Hyderabad Immediate joiners Only WFO | Both ways Cabs | night shifts teena.ghrs@gmail.com | 9116324602

You will be part of a design coaching institute dedicated to nurturing creativity in design aspirants by teaching drawing and sketching through both online and offline classes. As a faculty member, your role will involve the following responsibilities: - Teaching students drawing skills, including fundamentals and advanced techniques in design and sketching. - Providing feedback and critique on student work to facilitate skill improvement and style development. - Conducting assessments through test papers, mock tests, and evaluation of mark sheets to monitor student progress. - Advising and mentoring students on academic and professional goals, including internships, career opportunities, an...

As an ideal candidate for the role of Content Developer & Problem Solver in Bioprocess Engineering, your responsibilities will include: - Develop and review high-quality academic content, focusing on complex numerical problems and solutions aligned with the GATE BT CSIR NET Life science syllabus. - Create practice problems, quizzes, and mock test questions with detailed solutions and explanations. - Analyse previous years" GATE BT and CSIR NET Life science papers to identify key topics and question patterns. In the realm of Conceptual Teaching & Online Sessions, you will be expected to: - Deliver engaging online lectures, webinars, and doubt-clearing sessions on Bioprocess Engineering. - Sim...

As a Training Specialist at our company, you will play a crucial role in conducting training sessions for employees involved in Third Party Collections. Your responsibilities will include: - Delivering comprehensive training sessions to ensure a deep understanding of relevant processes and compliance standards. - Developing and updating training materials, manuals, and documentation specific to Third Party Collections procedures and best practices. - Collaborating with management to assess training needs within the team, identifying areas for improvement and skill development. - Tailoring training methods to address different learning styles and ensure optimal comprehension and application o...

Role Overview: At PwC, you will be part of the Deals team focusing on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. Your main role will involve helping clients navigate complex transactions and maximize value in their business deals. Specifically, in the deal strategy department, you will be responsible for analyzing market trends, assessing business opportunities, and developing strategic frameworks to guide clients in making informed decisions regarding their deals. Your contribution will be essential in identifying potential risks and opportunities, developing strategies to maximize value, and assisting client...

As an English Language Teacher at our organization, you will have the opportunity to play a pivotal role in shaping the language skills of students. Your responsibilities will include: - Conducting English proficiency assessments to determine each student's current level - Developing tailored lesson plans based on individual student needs and learning styles - Providing constructive feedback to students to help them improve their language skills - Creating a positive and inclusive classroom environment that encourages active participation - Utilizing innovative teaching methods and technology to enhance the learning experience - Collaborating with other teachers and staff to create a cohesiv...

As a Senior/Assistant Manager in the role of FSO, your main responsibilities will include: - Developing, mentoring, and supervising Analysts and Advanced Analysts - Acting as a counsellor for Analysts and Advanced Analysts - Proactively recognizing issues and recommending solutions - Seeking opportunities to diversify client load and exposure to different teams - Fostering collaboration and constructive communication within the team - Demonstrating basic presentation and public speaking skills - Communicating effectively in face-to-face situations, by phone, and via email - Displaying general knowledge of engagement big picture and working towards obtaining appropriate certification - Commun...

As a Client Servicing Executive, you will be responsible for overseeing the day-to-day execution of creative production, managing end-to-end development of various creatives such as static, video, digital, and print. Your role will involve creating and sharing briefs, vendor management, feedback loops, and ensuring brand expression in alignment with guidelines. Key Responsibilities: - Oversee creative projects from briefing to execution, including managing timelines and feedback loops - Coordinate with internal stakeholders and external agency partners to ensure timely and on-brand output - Interface with creative agencies and vendors to maintain quality deliverables and accountability - Org...

As a Software Tester, you will play a crucial role in ensuring that software applications meet functional and performance requirements before they are released to end users. Your attention to detail and analytical skills will be instrumental in identifying and resolving any issues that may arise during the testing process. Key Responsibilities: - Review and analyze system specifications and requirements to understand the scope of testing. - Develop and execute test cases, scripts, and plans to validate the functionality of the software. - Identify, document, and track bugs and issues using a bug tracking tool such as JIRA to ensure thorough testing coverage. - Conduct various types of testin...

Position: Team Manager Grade: 10 Reporting To: Delivery Manager OR Portfolio Leader Designations Reporting To This Role: Revenue Cycle Representatives and Revenue Cycle Officers Department: Margin Profile Description: This role includes managing a team of 12 to 15 Jr. RCRs/RCRs/RCOs responsible for delivering services as per the SOW. It also involves analyzing reports and trends to ensure smooth delivery of operations. Responsible for running initiatives in the team towards managing building engagement and motivation in the team. Key Responsibilities: Process: Manage team production and conduct process Quality monitoring Manage work assignment allocation & review of work list Encourage & eng...

Job Overview We are seeking a passionate and dedicated Mathematics Teacher with strong subject knowledge and the ability to deliver engaging lessons as per the ICSE curriculum. The ideal candidate should possess excellent communication skills, adaptability to different learning styles, and a commitment to fostering conceptual clarity and academic excellence among students. Key Responsibilities Teach Mathematics to ICSE students with a focus on conceptual clarity, problem-solving, and analytical skills. Develop and implement lesson plans that cater to diverse learning styles and varying student abilities. Assess student performance through assignments, tests, and classroom participation. Prov...

Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microsoft Office suite Minimum of a high school diploma or equivalent, Bachelor's degree preferred. *If interested, Please share your resume on simranbagga@policybazaar...

Mandatory: Proven experience as a Quality Analyst or similar role in a call center environment. Language (Telugu, Tamil, Kannada) along with Hindi English Job Specification: Monitor, evaluate, score and provide feedback on calls and calls against established quality assurance instruments and standards. Perform compliance checks as per established process and procedures. Participate, as needed, in calibration sessions, employee communication sessions, and/or creation of communication tools. Supports and communicates business goals, quality standards, processes and procedures and policies. Ensure the Contact Centre agents adhere to predetermined quality assurance standards and the businesss st...

**Job Description:** As a Sales Representative at our company, your role will involve selling products and services, utilizing your knowledge of the English language, demonstrating initiative, being net savvy, engaging in people networking, showcasing leadership skills, providing excellent customer service, demonstrating business management skills, and displaying ambition and a desire to succeed. You will be expected to confidently use a computer and the main software packages, develop strong relationships with current and potential clients, exhibit excellent leadership and communication skills, have experience in project management and/or sales, possess knowledge of productivity tools and s...