535 Feedback Jobs - Page 15

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. We are looking for non technical experience in BPO industry Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? That’s definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! We’re looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

As a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated trainings and/or seminars. You must have knowledge, understanding, and compliance with TaskUs policies and procedures. Also, you must maintain knowledge of the functional area and company policies and procedures. You will also provide feedback to management concerning possible problems or areas of improvement. You will also perform other duties as assigned by management. So, do you have what it takes to become a Quality Analyst? Requirements: What exactly are we looking for? Well, we need someone whos willing to work on cyclical schedules. Have experience on phone, email and live chat support? Thats definitely a plus! Meanwhile, you have experience in Customer Service, Sales, Billing, Collections and Technical Support? Even better! Were looking for someone who has strong verbal and written communication and comprehension skills, has done RCA, prepared dashboards, has knowledge about 7QC Tools, Coaching, Feedback, Corrective actions & preventative actions, etc. 1 year International experience is mandate as a QA. We need someone with good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction. A person who’s resourceful, able to multitask and has high attention to details will be a great addition to the team. If you’re someone who’s self-motivated and able to work independently as well as contribute to cross-functional and global teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure -- then TaskUs is for you. Interested person can share their resume at "rajal.garg@taskus.com" or call on 8141444230. Thanks & Regards, Rajal Garg 8141444230

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Graduate of any course (preferred) Basic understanding of Types of companies, Promoter Holdings & adherence to government regulations” Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred) Soft skills: Proficiency in English language - C1/C2 preferred Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence Demonstrates assertiveness

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Jalandhar Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar-codes Maintain Carton free floor Adherence to plan-o-gram Maintain Displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters. Requirements -Minimum- 10th pass -Age-18-25 years -Open for male Benefits Salary- 12000 NTH + PF & ESIC

SUMMARY Retail Sales Associate Position : Retail Sales Associate Location : Mohali Our client, a leading apparel brand and multinational conglomerate headquartered in the UAE, is seeking male candidates to join as Retail Sales Associates. Key Responsibilities: Customer Engagement Compliance with grooming standards Warmly welcome and greet customers Utilize standard phrases during customer interactions Introduce oneself and offer a shopping bag to every customer Assist customers in locating the right products within the store Provide necessary support to customers Communicate product range, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with DMs Sales Target Attainment Achieve designated sales targets Utilize selling techniques to increase basket size Adhere to retail standards Responsible for displaying received stocks Neatly fold garments and stack them Ensure correct usage of hangers and size cubing Ensure all merchandise has barcodes Maintain a carton-free floor Adhere to plan-o-gram Maintain displays, props, and signage as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters Requirements Requirements: Minimum 10th grade education Age between 18-25 years Open to male candidates 6 days working (with a week off between Monday to Thursday, any day) Benefits Salary- 12000 NTH + PF & ESIC

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee - Training & Quality Responsibilities: New Hire Trainings and Refresher Sessions: Leads NHT program in line with client provided Training content to equip new hires with required knowledge on client processes and tools. Leads the Nesting team of Customer Service & Payment Support specialists to achieve performance goals to be assessed ready for movement to Operations • Quality Monitoring: Evaluate and audit calls/ cases handled by team members to check quality health of the team, providing feedback and implementing improvement plans as necessary to bring in required improvement. • Refresher Trainings and Process Knowledge Tests: Conduct regular training sessions to enhance the skills and knowledge of the team in line with new process updates and check retention through PKTs • Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. • Reporting: Prepare and present regular reports on team’s training and quality performance, challenges, and achievements to senior management. • Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction during no new hire batches to stay update to date with process changes • Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. • Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Qualifications we seek in you: Minimum Qualifications / Skills: • Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. • Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. • Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. • Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. • Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours: ? 6:00 am - 3:00 pm MST ? 7:30 am - 4:45 pm MST ? 10:00 am - 7:00 pm MST o Shift timings in IND Hours: ? 6:30 pm - 3:30 am IST ? 8:00 pm - 5:15 am IST ? 10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field • Advanced knowledge of MS Word & Excel. • Ability to work in a fast-paced environment where standards of quality and timelines are established. • High integrity to ensure compliance. • Ability to work effectively in a team. • Relevant experience with international IB/ OB Voice process • Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

SUMMARY Greetings, Excellent Opportunity for Male Candidates..!! Leading Apparel Brand is hiring for Retail Associate Apply Now Ludhiana Our Client is a UAE-based multinational conglomerate headquartered in Dubai. The group is involved in retailing apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. The group also focuses on hospitality & leisure, healthcare, and mall management. Must Have - Minimum- 10th pass. Age will be between 18-25 years. Job Responsibilities:- Customer Service Follow grooming standards Welcome and greet every customer Follow Standard Phrases while interacting with customers Introduce yourself and offer a shopping bag to every customer Guide the customer to find the right product within the store Assist Customer if he needs any help Communicate to customers on product range/style, new product innovations, and store promotions/offers. Collate and share customer/merchandise feedback with DMs Target Achievement Achieve set Sales targets Use selling techniques to increase basket size Adherence to Retail Standards Responsible for display of received stocks Responsible for folding garments and stacking Responsible for Size cubing and right usage of hangers. Ensure all merchandise has bar-codes Maintain Carton free floor Adherence to plan-o-gram Maintain Displays, props, and signage acrylics as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters. Requirements -Minimum- 10th pass -Age-18-25 years -6 days working (week off between Monday to Thursday Any day) -Open for male Benefits Salary- 15000 NTH + PF & ESIC

SUMMARY Job Opening: US Mortgage Escrow SME Navi Mumbai (Airoli) Work Mode: Work from Office Shift: US Shift (6:30 PM IST 4:30 AM IST) Salary: Up to 7 LPA Location: Navi Mumbai, Airoli Experience Required: Minimum 3 Yrs or above in US Mortgage Escrow domain Key Responsibilities: Meet or exceed productivity and quality benchmarks as per team guidelines Conduct audits on processed items, provide constructive feedback Maintain dashboards, SOPs, and MIS reports Support processing associates with domain expertise Requirements 3+ years of experience in US Mortgage Escrow processes Strong understanding of: Escrow analysis, set-up, and cancellations Initial escrow statements, HUD comprehension, tax amount reporting Pre - boarding loans, hazard insurance, MI cancellations Escrow tools like CoreLogic, LERETA, Proctor, Assurant Good to have: knowledge of mobile homes Proficiency in MS Office and typing (30+ WPM) Excellent communication, analytical, and team collaboration skills Willingness to work in night shifts and from office location Educational Qualification: Graduate/Diploma (4 years) in any discipline Preferred: Bachelor’s in Accounting , Finance , or relevant field Benefits Internal Job Promotion (IJP) opportunities Medical insurance coverage One-way cab facility

Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/Whtapp cv to Amit 8178259405 Neha 8287267407

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee, Order to Cash We're looking for someone with deep understanding and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. • Validate the Purchase Order (PO) requests from to bill the order. • Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications • B.Com Graduation (MBA – Finance preferred) • Meaningful experience in Order to Cash Preferred qualifications • Very Good Written and Verbal Interpersonal skills • Proficient in MS Office applications, especially in MS Excel Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JD Product Sales Specialist – Employer Branding Product Sales Specialist will support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Job Brief As our new Product Sales Specialist – Employer Branding, you will be tasked with two primary objectives: growing the existing revenue and expanding the customer base for our branding solutions. This role involves targeting a diverse range of customers, including large corporates, SMBs, Captives, Startups and performing tasks such as identifying employer branding opportunities, assessing customer needs, suggesting the right product/solution across Naukri/ IIMJOBS/Hirist/AmbitionBox and NaukriCampus. Upselling, and collaborating on go-to-market strategies, particularly for Captives and large corporates to ensure we get a wide coverage and customer benefits from our breadth of offerings. Main Responsibilities Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations Ensuring solutions stated in the proposition are best practices and in line with client requirements Managing the presales process by creating solutions and proposal documents Working closely with Sales to ensure the successful closure of the sales process Liaising with Product Managers to provide feedback from clients about product requirements Keeping abreast of market trends and product & competitor landscapes Plan and implement a recruitment marketing and employer branding strategy to attract high-quality applicants for our clients Plan and manage recruitment campaigns Track, measure and report on campaign results Oversee clients career site and suggest improvements Other responsibilities will include: Focus on driving long-term sustainable growth for the business Collaborating with customers and the extended teams (Customer Success and Content) to generate a comprehensive and growth plan for accounts Key Requirements You possess a Degree in Engineering or an MBA You have prior experience in recruitment marketing or talent branding You possess strong problem-solving and prioritization skills You have strong presentation skills You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders Open and willing to travel

Responsibilities: * Collaborate with sales team on lead generation strategies * Oversee CRM system maintenance & optimization * Manage customer relationships through effective communication Sales incentives

About Maximus Maximus is a global leader in providing transformative technology solutions and services. Our commitment to excellence drives us to deliver innovative and efficient solutions to our clients worldwide. Position Overview We are seeking a seasoned Team Lead – IT Recruitment with 8–12 years of experience in end-to-end technical hiring. The ideal candidate will have a hands-on approach to IT recruitment, manage a small team of sourcers, engage with stakeholders, provide strategic advisory, and excel in reporting and analytics using MS Excel. Roles and Responsibilities Key Responsibilities End-to-End Recruitment Manage the full recruitment lifecycle for technology roles, including sourcing, screening, interviewing, and onboarding. Utilize various sourcing strategies to attract top IT talent. Ensure a seamless candidate experience throughout the recruitment process. Team Management Lead and mentor a team of 1–2 recruiters, sourcers, setting clear goals and providing regular feedback. Foster a collaborative and high-performance team culture. Stakeholder Engagement Partner with hiring managers and business leaders to understand hiring needs and develop effective recruitment strategies. Provide regular updates and insights to stakeholders on recruitment progress and market trends. Reporting & Analytics Develop and maintain recruitment dashboards and reports using MS Excel. Analyze recruitment metrics to identify areas for improvement and implement data-driven solutions. Advisory & Strategy Advise on market trends, talent availability, and competitive intelligence. Contribute to the development and implementation of talent acquisition strategies aligned with business objectives. Qualifications Any Bachelor’s or Master’s degree. 8–12 years of experience in IT recruitment, with at least 1 year in a team lead role. Proven track record in managing end-to-end recruitment in a technology environment. Strong proficiency in creating and delivering presentations and MS Excel for reporting and analytics. Excellent communication and presentation skills. Experience in stakeholder management and providing strategic recruitment advisory. Preferred Skills Familiarity with Applicant Tracking Systems (ATS) and recruitment tools. Knowledge of current market trends in IT recruitment. Ability to work in a fast-paced, dynamic environment. Work Environment Hybrid work model: 3 days of of work from the office. Collaborative and inclusive team culture. Opportunities for professional development and career growth. Office location: RMZ Infynity, Old Madras Road, Bangalore 560016

JD Product Sales Specialist – Employer Branding Product Sales Specialist will support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers. Job Brief As our new Product Sales Specialist – Employer Branding, you will be tasked with two primary objectives: growing the existing revenue and expanding the customer base for our branding solutions. This role involves targeting a diverse range of customers, including large corporates, SMBs, Captives, Startups and performing tasks such as identifying employer branding opportunities, assessing customer needs, suggesting the right product/solution across Naukri/ IIMJOBS/Hirist/AmbitionBox and NaukriCampus. Upselling, and collaborating on go-to-market strategies, particularly for Captives and large corporates to ensure we get a wide coverage and customer benefits from our breadth of offerings. Main Responsibilities Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations Ensuring solutions stated in the proposition are best practices and in line with client requirements Managing the presales process by creating solutions and proposal documents Working closely with Sales to ensure the successful closure of the sales process Liaising with Product Managers to provide feedback from clients about product requirements Keeping abreast of market trends and product & competitor landscapes Plan and implement a recruitment marketing and employer branding strategy to attract high-quality applicants for our clients Plan and manage recruitment campaigns Track, measure and report on campaign results Oversee clients career site and suggest improvements Other responsibilities will include: Focus on driving long-term sustainable growth for the business Collaborating with customers and the extended teams (Customer Success and Content) to generate a comprehensive and growth plan for accounts Key Requirements You possess a Degree in Engineering or an MBA You have prior experience in recruitment marketing or talent branding You possess strong problem-solving and prioritization skills You have strong presentation skills You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders Open and willing to travel

Role Overview: The Quality Analyst is responsible for ensuring that institutional processes, academic delivery, and administrative functions meet defined standards of quality. This role involves conducting audits, evaluating data, identifying areas for improvement, and working closely with various departments to implement and maintain best practices across the organization. Qualification: Bachelors degree in any discipline (preferably in Education, Management, or Statistics) Master’s degree or diploma in Quality Management, Education Management, or related fields (preferred) Certification in Six Sigma/ISO/internal audit (added advantage) 2–4 years of experience in a similar quality assurance or process improvement role Skills: Strong analytical and critical thinking abilities Proficient in MS Office Suite (especially Excel and PowerPoint) Attention to detail with a process-oriented mindset Strong verbal and written communication skills Ability to evaluate compliance and performance metrics Collaboration and coordination skills across departments Time management and documentation expertise Key Responsibility: Monitor and audit academic and non-academic processes as per institutional SOPs Develop quality benchmarks and checklists for departments and processes Collect and analyze data related to staff performance, student satisfaction, and compliance metrics Prepare monthly quality reports and dashboards for management review Coordinate with department heads to ensure timely resolution of quality gaps Assist in internal audits, inspections, and external evaluations Recommend process improvements to increase institutional efficiency and effectiveness Support training programs focused on quality improvement and best practices Maintain documentation for compliance, inspections, and standardization purposes Ensure adherence to regulatory and academic norms Behavioral Attributes: Collaborative Influencer : Builds effective cross-functional partnerships and fosters teamwork. Culturally Inclusive : Promotes diversity, inclusion, and personal growth. Results-Driven : Focused on measurable improvements with a proactive and flexible approach. Trusted Advisor : Combines active listening, empathy, service orientation, and the courage to challenge constructively. Articulate Communicator : Skilled in persuasion and diplomacy. Lifelong Learner : Eager to explore beyond defined roles for continuous growth.

Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST Domestic BANKING PROCESS EXP / International Voice Call Callibration, Audit, Score , CSAT APPLY ONLY IF CAN RELOCATE whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Chennai/ Vizag ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Min 1 yr BPO Quality Manager Exp , AM/DM cannot apply Manage BPO Quality Team MUST INTERNATIONAL BANKING PROCESS EXP Call Callibration, Audit, Score , CSAT WFO-Gurgaon whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Gurgaon ,Apply those who can relocate IMMEDIATE JOINER GRADUATE whatsapp CV Amit 8851792136, Neha 8287267407

Send resume: Swathi@wissenpro.com Call: 8008582617 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports, and utilize 7 QC tools for quality tracking and analysis. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong analytical skills to deliver actionable insights and process improvements.

Trainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO GURGAON-NO JOBS IN NOIDA- APPLY IF CAN RELOCATE

We're looking for a hardworking and enterprising individual with excellent analytical and communication skills . The ideal candidate will have an ingenious, scientific approach to problems , coupled with a strong outcome-oriented point of view . Key Responsibilities Ensure procured cars meet Spinny's quality standards. Secure all required documentation from sellers to facilitate a smooth procurement process. Address customer queries and concerns effectively. Procure cars from sellers to the store, and resolve any operational challenges that may arise during this process. Provide insights and feedback to the Spinny team to foster continuous improvement. Securely maintain the procured car and its documents throughout the process, then submit them to a nearby Spinny Hub. Requirements College graduate (any stream). Good verbal communication skills in English, Hindi, and a relevant Regional Language.

Hiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri 8851792136 Neha 8287267407 Required Candidate profile WFO Bangalore Must Know-English and Hindi

We are seeking a proactive and detail-oriented Learning & Development on a contract basis to support our HR team in designing, developing, and implementing learning initiatives. The ideal candidate will have experience in creating training content, managing LMS platforms, and assisting with end-to-end L&D operations in a corporate setup. Role & responsibilities Assist in designing and developing engaging training content (presentations, e-learning, manuals, etc.) Manage and update the Learning Management System (LMS) including scheduling, enrollment, and tracking learner progress Coordinate with internal departments and external trainers for training sessions Monitor training effectiveness and prepare reports for HR leadership Support HR in implementing onboarding and induction programs Maintain training records and compliance documentation Contribute to continuous improvement of training programs based on feedback and business needs Key Skills : Strong content creation & writing skills (PPTs, manuals, e-learning modules) Hands-on experience with LMS platforms (e.g., Moodle, SuccessFactors, etc.) Basic knowledge of instructional design principles Excellent communication and coordination skills Proficient in MS Office (especially PowerPoint and Excel) High attention to detail and time management If you are interested kindly share me your updated CV at jeevabvr@gmail.com