1564 Feedback Jobs - Page 12

Languages Known - Tamil is Must Responsibilities:- High performance delivery on all quality parameters Audit chats/email interactions on Product/process, Communication and soft skills parameters Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion Data analysis and making designated reports/decks Participate in calibrations to ensure consistent scoring & feedback delivery approach Communicate to heighten awareness and focus on importance of positive customer experience Make recommendations and drive process improvement Reduce learning curve and help enhance product/process knowledge of new joinees Ensure that int...

Designation - Quality Analyst/ Sr. Quality Analyst Job location- Chennai /Kochi/Mumbai Salary Range - 3LPA - 5LPA (Depends upon interview) Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microso...

Designation - Quality Analyst/ Sr. Quality Analyst Job location- Chennai /Kochi/Mumbai Salary Range - 3LPA - 5LPA (Depends upon interview) Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microso...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Salary Range - 2.5LPA - 3.8LPA (Depends upon interview) Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fas...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Mi...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Micr...

Role and Key responsibilities: Support the Front Line Recruitment Teams to assess the quality of new hires , using the CAT Tool Maintain Data and MIS as per the training BPMS and other requirements Support intra & inter function collaboration Proactively implement best practices and add value across locations Attend the TTT for client requirements Interface with customers as per requirement Consistent alignment with operations by auditing calls and E-mails, understanding needs, conducting refresher training in Hindi and English - as per requirement Conduct Need analysis and share feedback with the stakeholders Provide Feedback to the New Hires on Soft Skills and basic grammar Participate in ...

Job Title: International Call Quality Analyst Location: Gurgaon, Sector 59 Job Type: Full-Time Shift Timings: US Shift (Night Shift) Working Days: 5 Days Working (Rotational Week Offs) Joiner Requirement: Immediate Joiners Preferred Looking for a detail-oriented and experienced International Call Quality Analyst(Banking experience preferred) to join our dynamic team in Gurgaon, Sector 59 . The ideal candidate should have a minimum of 1 year of experience in an international banking voice process , and must be comfortable working in US shift timings with rotational working days . Key Responsibilities: Monitor and evaluate inbound and outbound calls for quality assurance and compliance with pr...

Role Overview: As a Spa Therapist at Spa Alila, your main responsibility will be to conduct all treatments offered by the spa. Additionally, you will be expected to act as a host when the Spa Host is on a break, conduct consultations with guests, personalize treatments according to guests" needs, and provide feedback on guests" body conditions to the Spa Host or directly to the guest. Key Responsibilities: - Perform all spa treatments offered by Spa Alila - Act as a host in the absence of the Spa Host - Conduct consultations with guests to understand their requirements - Personalize treatments based on the specific needs of each guest - Provide feedback on guests" body conditions to ensure a...

As the Distribution Management System (DMS) & Salesforce Automation (SFA) Lead, your primary responsibility is to oversee the implementation, configuration, and ongoing management of the Distribution Management System (DMS) & SFA across the distribution network. You will collaborate closely with cross-functional teams to ensure that the DMS meets the business operations" needs and contributes to improved efficiency, accuracy, and visibility throughout the distribution process. Key Role & Responsibilities: - Manage the implementation, configuration, and maintenance of the DMS/SFA to align with the operational needs of Distributors/FOS and the company. - Coordinate with cross-functional teams ...

As a Medical Sales Trainer, you play a crucial role in the development and enhancement of the field sales force. You are an integral part of a dynamic Training Team and utilize state-of-the-art training infrastructure at our Manesar facility. - Conduct regular product training sessions for both new and current field staff. - Provide training on competitor product knowledge and market positioning. - Facilitate practical training sessions like TMR detailing practice. - Assess trainee performance through written product tests and assessments. - Update and adapt training modules and materials with product updates and market shifts. - Offer post-training support and feedback for continuous improv...

As a Quality Analyst, your role involves monitoring, assessing, and enhancing the performance of the calling team to ensure service quality, compliance, and customer satisfaction. You will evaluate customer interactions, identify trends, and provide actionable insights. Key Responsibilities: - Monitor and evaluate inbound and outbound calls to assess quality, compliance, and adherence to scripts and procedures. - Score calls based on defined quality parameters such as accuracy, empathy, product knowledge, and resolution. - Provide detailed feedback to agents and team leaders for performance improvement. - Collaborate with trainers and supervisors to identify training needs and assist in cont...

Role Overview: You will be responsible for overseeing the nursing staff and ensuring the smooth operation of nursing activities on the designated floor/s. Your role will involve supervising patient care, managing staff schedules, and coordinating with consultants and operations staff. Key Responsibilities: - Assess Patient Care Requirements: - Conduct rounds on the designated floor(s) to evaluate patient needs and ensure appropriate care. - Monitor patient acuity levels and adjust care plans accordingly. - Staffing and Scheduling: - Develop and implement staffing plans for shifts based on patient numbers, acuity, and staff availability. - Ensure sufficient nursing staff members on each shift...

As an intern at the company, your day-to-day responsibilities include: - Helping students with doubts about programming concepts and explaining complex technical concepts in a way that is easy to understand - Assisting students in better understanding programming concepts by writing clear, concise, and effective code examples - Debugging students" code, identifying errors in their programs, and providing constructive feedback to help them improve their programming skills - Answering student queries posted on various channels such as Q&A forums, community platforms, and emails within a defined time - Monitoring the community for questions and concerns from students, responding promptly to any...

Role Overview: As a PGT Psychology Teacher at Hustlr Staffing Services, your primary responsibility will be to develop and implement engaging lesson plans for PGT Psychology classes. You will play a crucial role in fostering a positive learning environment, conducting assessments, and maintaining student records to monitor academic performance. Providing regular feedback to students and parents, incorporating diverse teaching strategies, and staying abreast of current psychological theories are key aspects of your job. Additionally, organizing extracurricular activities related to psychology, collaborating with fellow educators, and participating in professional development workshops are ess...

As a Team Lead - Customer Support at Cyboard School, you will play a crucial role in overseeing a team of support executives and ensuring efficient daily operations. Your primary responsibility will be to lead, manage, and motivate a team of customer support agents, utilizing CRM and dialer systems to monitor their activity and productivity. In addition, you will handle escalations, track daily performance using Excel-based reports and trackers, provide regular feedback to team members, and ensure adherence to SLAs, quality standards, and KPIs. Key Responsibilities: - Lead, manage, and motivate a team of customer support agents. - Utilize CRM and dialer systems to monitor team activity and p...

Role Overview: As a team lead of artists in this role, your responsibilities will include liaising with production to help ensure an efficient schedule and distribution of work. You will also work with the paint supervisor to prepare briefs and ensure quality. Additionally, you will be using patches and frame-by-frame painting techniques to remove rigs and tracking markers. De-graining plates to be used for paint and compositing, as well as bidding the duration required for the various Paint tasks on a show, are also part of your role. Furthermore, learning and developing specific Folks VFX pipeline and workflows will be essential for success. Key Responsibilities: - Liaise with production t...

As a Moderation Administrator at Electronic Arts, your role is vital in fostering a positive fan community experience by eliminating and mitigating negative and aggressive players from our customer base. Working under the guidance of the Moderation Operations Manager, you will be responsible for moderating player reports and appeals, as well as testing new experiences for our fans. Your contribution in maintaining a high level of fan satisfaction is crucial for the success of our operations team. You will be expected to: - Build and maintain a positive customer experience by managing player behavior effectively - Test and provide feedback on new fan experiences - Meet and exceed key performa...

As a Senior Executive- Inside Sales- Health Insurance at Callthedoc Healthcare Solutions Pvt. Ltd., you will play a crucial role in generating leads, presenting products, converting sales, managing customer relationships, ensuring documentation and compliance, achieving sales targets, and collaborating with the team. **Key Responsibilities:** - Lead Generation & Outreach: You will be responsible for identifying and reaching out to potential leads. - Product Presentation & Information: Presenting health insurance products effectively to potential customers. - Sales Conversion: Using your sales acumen to convert leads into sales and meet targets. - Customer Relationship Management: Managing cu...

As a Ventilator & Respiratory Product Specialist, your role involves providing expert pre- and post-sales application support for ventilators and respiratory care devices. You will conduct clinical demonstrations, hands-on workshops, and technical explanations to medical professionals. Additionally, delivering structured product training to hospital staff, technicians, and channel partners will be a key part of your responsibilities. Collaborating with sales and product teams to ensure smooth onboarding and clinical integration of equipment is crucial. You will also serve as the point of contact for technical queries, troubleshooting, and coordination with service engineers. Your feedback an...

Job Description: As a Phlebotomy Trainer - CSR at Lok Bharti, located in Delhi NCR, your main role will involve training individuals in phlebotomy techniques and protocols. You will be responsible for ensuring adherence to safety standards, managing classroom activities, providing hands-on demonstrations, assessing trainee performance, and offering constructive feedback. Collaboration with other trainers and staff to enhance training programs and maintain training materials will also be a key part of your responsibilities. Key Responsibilities: - Train individuals in phlebotomy techniques and protocols - Ensure adherence to safety standards - Manage classroom activities - Provide hands-on de...

As a Social Studies / English Teacher for Grades III to V in the Academic Year 2025-2026, your main responsibility is to prepare and implement an educational teaching plan that meets the school's requirements. You are expected to effectively organize the class to facilitate easy and meaningful learning for students, aiming to ignite their interest in education and support their learning and development journey. Key Responsibilities: - Plan, prepare, and deliver differentiated lessons suitable for students with varying abilities. - Engage and motivate students through creative and enthusiastic class activities. - Set up the classroom environment and learning resources to foster a positive lea...

Lead the quality team for Kotak Mahindra Bank sales process . Monitor and evaluate team performance to ensure high-quality customer interactions. Conduct regular audits and feedback sessions.

As a Quality Analyst in BPO/BPM (Chat, Email & Voice Process), your role involves monitoring and evaluating customer interactions to ensure quality and compliance. You will provide feedback and coaching to agents to enhance their performance. Conducting audits, calibrations, and root cause analysis (RCA) will be part of your responsibilities. It is crucial to ensure adherence to company policies and customer experience standards. Additionally, you will be responsible for generating reports and suggesting process improvements. Key Responsibilities: - Monitor & evaluate customer interactions for quality and compliance. - Provide feedback & coaching to improve agent performance. - Conduct audit...

As an Employee Engagement Executive at Clarion Technologies, your role is crucial in fostering a positive work environment, boosting employee satisfaction, retention, and enhancing the overall organizational culture. Your responsibilities include: - **Communication & Feedback:** - Facilitate effective communication channels to keep employees informed about company updates, policies, and events. - Organize regular employee surveys and feedback sessions to assess engagement levels and pinpoint areas for improvement. - **Event & Initiative Management:** - Plan and coordinate employee events, workshops, team-building activities, and recognition programs. - Collaborate with internal teams to prom...