1.0 - 5.0 years

4 - 7 Lacs

bengaluru

Work from Office

About the team & role As a Customer Support Associate, you will be the first point of contact for customers, ensuring timely and effective resolution of inquiries, issues, and requests. Your role is critical in delivering a seamless support experience, maintaining customer satisfaction, and building strong relationships. You will utilize problem-solving skills, empathy, and product knowledge to provide solutions that enhance customer engagement and loyalty. What youll be doing: Resolve customer queries on using the product with the help of relevant FAQs, video demos and blog posts across channels Work in coordination with the support teams of our partners to ensure quick resolutions Document...

Posted 1 month ago

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HR Generalist Knack RCM

3.0 - 8.0 years

0 Lacs

punjab

On-site

As an ideal candidate for this position, you will be responsible for coordinating end-to-end employee onboarding and exit processes. You will play a crucial role in managing employee queries and providing support for HR-related concerns. Additionally, you will be actively involved in supporting employee engagement activities and retention initiatives. Ensuring compliance with labor laws and internal HR policies will be a key aspect of your role. You will also assist in performance appraisal cycles and feedback documentations. We are looking for immediate joiners who are flexible with shift timings, including night shifts preferably. The location of the job is in Mohali, and the preferred exp...

Posted 5 months ago

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