Quality Analyst - Technical Support Ghrs Training

2.0 - 7.0 years

2 - 7 Lacs

Pune, Maharashtra, India

On-site

Responsibilities: Quality Monitoring & Evaluation: Conduct regular monitoring and evaluation of processes, interactions (e.g., customer calls, chat, emails), or deliverables against defined quality standards and guidelines. Feedback & Coaching: Provide constructive and objective feedback to individuals and teams based on quality evaluations. Identify skill gaps and areas for development, contributing to coaching plans. Root Cause Analysis: Analyze quality data, identify recurring errors, process breakdowns, or performance issues. Perform root cause analysis to determine underlying problems and suggest corrective actions. Reporting & Insights: Prepare and present comprehensive quality reports...

Posted 4 months ago

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Mentor Heritage Foods Limited

5.0 - 9.0 years

5 - 9 Lacs

Vijayawada, Andhra Pradesh, India

On-site

Role & responsibilities Proven teaching or mentorship experience in the UPSC domain. Strong knowledge across all GS subjects, Essay, and Optional subject. Must be passionate about teaching and mentoring students on an individual level. Provide one-on-one mentorship and academic guidance to UPSC aspirants. Evaluate Mains answer scripts and provide detailed, constructive feedback with improvement strategies. Guide students in answer structuring, presentation, articulation, and content enrichment. Preferred candidate profile UPSC CSE Mains qualified / Interview appeared candidates preferred. Previous association with reputed IAS institutes will be an added advantage.

Posted 5 months ago

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Mentor Heritage Foods Limited

5.0 - 9.0 years

5 - 9 Lacs

Hyderabad, Telangana, India

On-site

Posted 5 months ago

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