1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

As a Technical Support Representative at Sutherland, your role involves responding to customer inquiries and providing technical support via email and chat in a timely and professional manner. You will troubleshoot technical issues reported by customers, research, diagnose, document, and resolve software and hardware problems, and escalate complex issues when necessary. Additionally, you will guide clients through solutions, keep accurate records of interactions, and follow up to ensure customer satisfaction. Collaboration with the product development team to communicate feedback and contribute to ongoing improvements is also part of your responsibilities. Key Responsibilities: - Respond to ...

Posted 1 week ago

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Senior Game Designer DYNAMICNEXT

5.0 - 15.0 years

0 Lacs

kochi, kerala

On-site

As a Senior Game Designer, you will play a crucial role in shaping the structure of games by defining rules, objectives, systems, and features. Your responsibility includes effectively communicating these game elements to various members of the production team, providing the necessary guidance to ensure the intended user experience is delivered. You will be tasked with conceptualizing the overall user experience, designing user journeys and interfaces, and training game testers to ensure game elements are balanced and understood for the final product. Your role will involve close collaboration with a diverse team including game developers, backend developers, technical leads, artists, art di...

Posted 1 month ago

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