241 Feedback Collection Jobs - Page 7

Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.

Note: This is an onsite night shift role (US Shift-Rotational) ?Role Overview : We are looking for a dynamic and results-driven Retention Specialist to join our team. The primary responsibility is to contact existing residents using provided phone numbers and encourage them to continue using or upgrade our services. This role is focused on retaining clients, resolving concerns, and promoting the value of our offerings. Key Responsibilities : Outbound Calling : Contact residents via phone to promote and sell Amenify&aposs services. Retention Strategy : Engage with existing clients to understand their needs, resolve any issues, and offer tailored service solutions. Upselling : Identify opportu...

You will be responsible for sourcing, screening, and scheduling telephonic/personal interviews of shortlisted candidates with the hiring manager. Additionally, you will collect feedback, initiate further processes with selected candidates, conduct salary negotiations, and perform telephonic reference checks. Your duties will also include processing offers by submitting complete documents to Ops HR for offer release. It will be your responsibility to ensure that offer acceptances are received from candidates. In case of candidate backout, you will need to have a pipeline of shortlisted candidates ready for immediate interview scheduling. You must possess expert knowledge in Lateral hiring. Th...

As a Customer Interaction representative, you will be responsible for promptly responding to customer inquiries via phone, email, and chat. Your primary goal will be to provide accurate information about our products and services in a professional and efficient manner. In this role, you will be expected to handle and resolve customer complaints with empathy and effectiveness to ensure a high level of customer satisfaction. Your ability to address issues promptly and with care will be crucial in maintaining positive relationships with our customers. Additionally, you will be required to maintain detailed records of customer interactions, transactions, comments, and complaints in our CRM syste...

As an AEC Industry Focused Partner Development Manager at Autodesk, your primary responsibility will be to cultivate strategic partnerships within specific industry verticals and with partners to drive business growth and enhance market presence. You will collaborate closely with Partner Managers, cross-functional teams, and channel partners to identify and develop industry-focused opportunities, programs, and initiatives that align with the company's objectives. Your key responsibilities will include: - Developing and executing strategies to target specific industry verticals, identifying growth opportunities and market trends - Identifying and onboarding strategic partners within the indus...

You will be responsible for planning, organizing, and overseeing cultural events to promote student participation and creativity. Collaborating with peers, you will manage event logistics and coordinate with performers to ensure smooth execution. Additionally, you will support budgeting, publicity, and feedback collection to enhance campus cultural life and foster a vibrant student community.,

As a Sales Advisor at our prestigious premium gifting company, you will play a crucial role in engaging with walk-in customers at our retail store in Chandigarh. Your primary responsibility will be to provide exceptional customer service, understand their needs, and offer customized gift solutions, ensuring a memorable shopping experience for every visitor. You will be expected to greet and assist customers, provide detailed information about our products and services, and drive sales by recommending suitable gift items tailored to their preferences. Building and maintaining strong customer relationships, encouraging repeat business, and collecting feedback to enhance our offerings will be k...

The candidate will be responsible for addressing concerns and complaints raised by merchants on a daily basis, ensuring all tasks are resolved within the defined TAT while maintaining a high standard of merchant experience. Minimum 1 Year of Experience in Agent/Center Quality Monitoring of transactions as per process guidelines Providing event-based and frequency-based feedback Collecting data on the CTQs as defined in the SLA and track the same Assisting Ops in identifying training needs for the agents and process level issues that can help improve performance Participating in team huddles and providing brief on Quality performance in the process Brief new agents joining the process and exp...

As a Telecaller IT Sales with 12 years of experience at Digiconn Unite Pvt. Ltd., you will be responsible for generating leads by making outbound calls to potential clients and introducing our IT products and services. You will engage with clients to understand their needs and offer customized solutions to meet their requirements. Your goal will be to convert leads into sales opportunities, achieve monthly targets, and maintain accurate client databases. Additionally, you will be expected to conduct timely follow-ups with prospective clients to nurture relationships and close deals. Gathering client feedback to enhance service offerings and improve customer satisfaction will also be a part o...

You are being recruited by Nittany Creative Services for the position of Business Development Executive in Chennai. This is a full-time role that follows US Shift timings. The interview process will be conducted through walk-ins, and the experience required for this role ranges from 0 to 2 years. Your salary will be determined based on your performance during the interview. Your primary responsibilities will include client acquisition by targeting potential clients in the United States who are in need of graphic design services. You will need to utilize various lead generation methods such as market research, cold calling, and email campaigns to initiate contact with these clients. Effective...

The Sales and Marketing Specialist position is a fantastic opportunity for an individual who is enthusiastic about engaging with individuals, establishing brand presence, and contributing to a company's expansion. As a part of our team, you will be instrumental in endorsing our products and services, bolstering sales initiatives, and implementing marketing campaigns that resonate with the target audience. Your role will be pivotal in shaping customer interactions and supporting our organizational objectives. Your responsibilities will include collaborating in the planning and execution of marketing initiatives spanning social media, email, and traditional channels. You will interact with pot...

You will be responsible for initiating and completing product sales on various platforms, with a focus on in-person engagement with customers in the field. Your duties will include field visits for product deployment, customer training, and feedback collection. Additionally, you will be expected to develop and execute marketing strategies that align with the company's overall goals and objectives. Your insights will be crucial in creating effective marketing campaigns. This role requires extensive travel, and you should be prepared to be on the move frequently. The ideal candidate will have a UG or PG degree and 1 to 5 years of relevant experience. A two-wheeler and a valid driving license a...

You will be responsible for conducting door-to-door visits in Lucknow City, Uttar Pradesh to spread awareness about health and nutrition services. Your primary tasks will include mobilizing community members for health check-ups, screenings, and camps, as well as providing basic health information and guidance on preventive care. You will need to identify individuals who require medical or nutritional attention and refer them to appropriate services. Additionally, you will support in the distribution of health kits, supplements, and educational materials, and collect basic field data and feedback from the community. This is a field-based role that requires you to work in person on a full-tim...

As an Intermediate Jewellery Designer specializing in Refurbishment & Customization at Pradhis Jewels, your role is to transform heirloom or outdated jewellery pieces into modern, wearable, and aesthetically appealing designs that embody our brand's values of heritage, elegance, and sustainability. You will play a crucial role in merging client sentiments, design innovation, and traditional craftsmanship. Your responsibilities will include interpreting client briefs to create fresh concepts for refurbishing old jewellery, developing 2D sketches and CAD renders for design approvals, and blending traditional Indian techniques such as Kundan, Polki, and Meenakari with contemporary aesthetics. I...

As an organization dedicated to enhancing the quality of education in India, you will play a crucial role in managing student progress and implementing strategies to address any challenges that may arise. Your responsibilities will include organizing guest lectures, coordinating visits to local establishments for students, conducting induction sessions, and facilitating placements for students at the hub center. Additionally, you will be tasked with maintaining pre-placement and post-placement data, ensuring the quality of training at various centers, and proactively seeking new placement partnerships in collaboration with the central team. A key aspect of your role will involve tracking stu...

As an Executive - Pranaam at Adani Airports Holding Limited, your primary responsibility is to support the day-to-day operations of Pranaam services with a strong focus on ensuring high customer satisfaction and efficient service delivery. Your role involves direct interaction with guests and coordination with the frontline team. In this role, your key responsibilities include: Guest Assistance: - Providing high-quality assistance to guests to promptly and efficiently meet their needs. - Striving to exceed guest expectations with every interaction, creating a welcoming and hospitable environment. Service Coordination: - Coordinating with the frontline team to ensure smooth service delivery a...

As a Senior Business Development Officer at CRISIL Ratings, you will play a crucial role in acquiring new clients and managing existing client portfolios for credit ratings. With over 2 years of experience in B2B sales, you will focus on mid-sized corporate companies, conducting direct cold calls in industrial areas, visiting bank branches for data collection, and scheduling meetings with prospective clients. Your responsibilities will include promoting CRISIL's services, gathering feedback from customers, and collaborating with the analytical team. This dynamic sales profile will require you to travel within the allocated area for client meetings, bank meetings, and other business engagemen...

As an International Customer Service Consultant at EaseMyTrip in Gurugram, you will play a vital role in assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your responsibilities will include handling customer inquiries through calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries. You will interact with customers who book through various international platforms and meta-search engines to ensure a smooth booking experience. Your role will involve multi-regional customer support, where you will cater to customers from different regions, providing customized travel and accommodation plannin...

As an individual interested in the urgent vacancies for Banquet sales in Kolkata, you will be responsible for various key result areas including event planning and coordination, client consultation, team management, staffing, scheduling, logistics and setup, layout planning, dcor setup, culinary coordination, menu planning, food presentation, customer service, guest relations, quality control, financial management, budgeting, billing, vendor coordination, vendor selection, contract negotiation, health and safety compliance, regulatory adherence, emergency response, post-event evaluation, feedback collection, and analysis. Candidates with a background in Hotel Management and knowledge of Ids ...

You will be responsible for responding to customer inquiries through various channels such as phone, email, live chat, or social media. Your role will involve addressing customer concerns and complaints in a timely manner and assisting them in finding suitable solutions. It is essential to provide excellent service and support to enhance the company's positive image. Additionally, you will be expected to collect customer feedback to contribute to the continuous improvement of products and services. This role is full-time and permanent, suitable for freshers. Benefits include Provident Fund, and the work schedule is during the day with a yearly bonus. The preferred education level for this po...

As a Manager - Training at Hireginie, your primary responsibility will be to conduct training modules for Agent Advisors and ADMs. This includes conducting induction and on-boarding training programs, training on selling skills, all MLI Insurance products and processes, as well as training on MLI digital tools and assets. You will also be required to conduct GIDs, IIDs, PRP, and FOD as and when needed. In addition to conducting training in a traditional classroom format, you will be expected to deliver training in a blended delivery format, incorporating virtual trainings as per the learning journey design. Developing facilitation skills and virtual delivery skills will be essential to ensur...

You will be responsible for responding to customer inquiries through phone, email, and chat regarding insurance products, coverage options, and policy details. Additionally, you will assist clients with claims initiation by explaining procedures, collecting required documents, and tracking claim status. In case of complex cases, you will escalate them to underwriting or claims teams for further assistance. Your role will involve promptly resolving customer issues and complaints while maintaining accurate customer records in the CRM system. It is essential to log all interactions and updates for reference. Furthermore, you will provide product information and quotes to customers, educating th...

As a Marketing Executive for our bakery products, your primary responsibility will be to create comprehensive marketing plans to promote our range of bakery products. This includes identifying potential locations and events where our bakery kiosks/stalls can be set up to effectively reach our target customers. You will be required to liaise with authorized representatives to finalize important details such as timing, dates, and utilities for the stalls. Additionally, you will be responsible for independently running the stalls, ensuring they are attractively set up to entice potential customers. Your role will involve interacting with customers, offering them samples of our products, and col...

The Implementation Team at Gray Matrix is looking to fill multiple positions in Mumbai with experienced individuals ranging from 1 to 10 years. As an Associate Implementation Engineer (ATE), Implementation Engineer (SoE), or Sr. Implementation Engineer (SSoE), you will play a crucial role in ensuring successful product implementation for our clients. In this role, you will not only be responsible for installing the product but also for understanding its functionality and guiding the client towards successful adoption. We are seeking individuals who are not just technically proficient but also possess a solution-oriented mindset, combining technical expertise with empathy and effective commun...

You will be responsible for managing the customer service function for both product users and consultation clients. This includes setting up and refining TATs, escalation protocols, and real-time support systems. You will also be required to collect feedback from various customer types and translate it into actionable insights. Ensuring quality across touchpoints, including messaging, prescriptions, deliveries, and follow-ups, will be a key aspect of your role. Amrutam is an Ayurveda, wellness, and lifestyle brand established in 2006 by Mr. Ashok Gupta. The company's core belief is that taking care of one's body is an act of worship. Specializing in healing through traditional methods using ...