157 Feedback Collection Jobs - Page 5

You are NITTANY CREATIVE SERVICES and currently hiring for the position of Business Development Executive in Chennai on a Full-Time basis with US Shift timings. The interview mode is Walk-in, and the ideal candidate should have 0 to 2 years of experience. The salary will be based on your performance during the interview. Your main responsibilities will include client acquisition by identifying and targeting potential clients in the United States requiring graphic design services. You will use various lead generation methods such as market research, cold calling, and email campaigns to make initial contact. Additionally, you will be responsible for effective client communication, delivering compelling sales pitches and presentations, building strong client relationships, conducting market research, managing leads, collaborating with other departments, and collecting feedback from clients for service improvement. To qualify for this position, a Bachelor's degree in business, marketing, or a related field is preferred but not mandatory. Strong English communication skills, both written and verbal, excellent interpersonal and presentation skills, ability to understand client needs, enthusiasm, self-motivation, goal-oriented mindset, problem-solving, negotiation skills, and willingness to work in a fast-paced and target-driven environment are essential. As a Business Development Executive, you can expect a competitive salary with performance-based incentives, comprehensive training and development opportunities in the healthcare sector, career growth prospects within the organization, and a dynamic and supportive work environment. If you are interested in this opportunity, you can visit the venue at 2nd Floor, Prakash Towers, 141, OMR, Kottivakkam, Chennai, Tamil Nadu 60004. For further inquiries, you can contact the provided mobile number: +91 9176332863.,

Job Description: As a Sales and Store Management Associate, your primary responsibilities will revolve around sales and store management. You will be expected to understand customer needs and assist them with buying decisions, introduce products, and ensure completion of sales transactions. Achieving sales targets, handling returns or repairs, and adhering to procedures and cost-saving measures will be crucial aspects of your role. In terms of store management, you will be responsible for managing stock levels, ensuring replenishment, and displaying products attractively while securing them daily. It will also be essential to prevent theft, manage dead stock, and support marketing efforts. Collaboration with competitors for process improvements will be encouraged to drive overall store efficiency. Feedback management will play a key role in enhancing customer satisfaction and store ratings. Collecting customer feedback and addressing queries or complaints per company guidelines will be part of your regular tasks. This is a full-time position that requires you to work day shifts. The ideal candidate should have at least 1 year of total work experience. The work location for this role is in person, offering you the opportunity to interact directly with customers and manage store operations effectively.,

The job involves interacting with guests in a warm and friendly manner upon arrival, providing a welcoming atmosphere, assisting with reservations, seating arrangements, and special requests, and ensuring guest satisfaction throughout their dining experience. You will handle guest inquiries and complaints with empathy and efficiency, striving to resolve issues and provide information about the menu, specials, and restaurant policies. Anticipating guest needs and exceeding their expectations will be key. You will manage reservation systems, ensure accurate booking information, and coordinate with the front-of-house team to accommodate guest preferences and special requests. Additionally, you will assist in planning and executing special events, private parties, and group bookings, working closely with the management team to ensure smooth handling of all event details. Collecting and documenting guest feedback to identify areas for improvement, collaborating with the restaurant management team to implement enhancements based on feedback, and maintaining clear and effective communication with both guests and restaurant staff are essential responsibilities. You will also be responsible for relaying important information between guests and the kitchen or service team as needed, maintaining and updating guest records, assisting with reporting and analyzing guest feedback, and supporting continuous improvement efforts. This is a full-time, permanent position with benefits including a flexible schedule, health insurance, paid time off, and a provident fund. The work schedule may include day shifts and rotational shifts, with additional benefits such as performance bonuses and shift allowances. The work location is in person.,

The job involves welcoming and orienting new employees to the company by facilitating orientation sessions to introduce them to company policies, culture, values, and expectations. You will assist new hires in completing necessary paperwork such as employment forms, benefits enrollment, and tax documents. Additionally, your responsibilities will include coordinating training sessions for new employees, scheduling sessions, booking trainers, and ensuring all required materials are available. You will also be responsible for coordinating with the IT department to ensure that new employees have the necessary technology and equipment, such as laptops and software access, to perform their job duties effectively. Implementing and overseeing buddy or mentor programs to pair new hires with experienced employees who can provide guidance and support during the onboarding process is another key aspect of the role. Your duties will involve collecting feedback from new hires about their onboarding experience and using this information to continuously improve the onboarding process. Providing ongoing support to new employees as they transition into their roles, addressing any questions or concerns they may have, and connecting them with the appropriate resources is essential. It is crucial to ensure that all onboarding activities comply with company policies, as well as local labor laws and regulations. The ideal candidate for this role should have at least 5 years of relevant experience in onboarding and HR processes.,

As a team member in our restaurant, your main responsibilities will include interacting with guests, providing excellent customer service, managing reservations, coordinating events, collecting feedback for improvement, maintaining clear communication, and handling administrative tasks. You will be expected to greet guests warmly, assist with reservations and special requests, and ensure their satisfaction throughout their dining experience. Handling guest inquiries and complaints with empathy and efficiency will be crucial, as well as providing information about the menu and restaurant policies. Anticipating guest needs and exceeding their expectations is a key part of the role. Managing reservation systems accurately, coordinating with the front-of-house team, and assisting in event planning and execution are also important aspects of the job. Collecting and documenting guest feedback to identify areas for improvement and collaborating with the management team to implement enhancements based on this feedback is essential. Maintaining clear and effective communication with both guests and restaurant staff, as well as handling administrative tasks such as updating guest records and assisting with reporting and analyzing guest feedback, will be part of your daily routine. This is a full-time, permanent position with benefits including a flexible schedule, food provided, paid time off, and provident fund. The work schedule will include day shifts and rotational shifts, with performance bonuses and yearly bonuses available. The work location is in person, at our restaurant.,

The role of Admin- Front Desk (HR Support) based in Pune involves managing day-to-day administrative functions and student mentoring activities. The ideal candidate should be detail-oriented and proactive, ensuring smooth operations through coordination, record-keeping, and student support. In terms of administrative duties, the key responsibilities include maintaining student attendance records, following up on absenteeism, ensuring workplace hygiene and order, handling inquiries and admissions, coordinating with various service vendors, and managing maintenance records and inventory items such as uniforms and bags. Additionally, the role involves mentoring and student engagement activities, including collecting feedback from students, documenting concerns and suggestions, providing support and guidance to students, and promoting a positive environment for student learning and development. If you are interested in this opportunity, please send your resumes to recruitments@aakarshcareer.com. For more information, you can visit www.aakarshcareer.com.,

As a Technical Support Specialist, you will play a crucial role in providing timely and effective technical assistance to customers. Your responsibilities will include troubleshooting and resolving technical issues related to the product, installing and implementing new programs, upgrading operating systems and hardware, taking data backups, and conducting recovery processes. You will be responsible for analyzing customer problems, diagnosing root causes, and implementing solutions to resolve issues promptly. It is essential to keep customers proactively informed and maintain a professional and courteous demeanor during all interactions. Developing a deep understanding of the product or service offerings is crucial for providing accurate and relevant support. You must stay updated on product changes, updates, and new features to deliver high-quality assistance to customers. In cases of complex technical issues, you will need to escalate them to the appropriate teams within the organization for further investigation and resolution. Following up with customers to ensure that escalated issues are resolved satisfactorily is also part of your role. Feedback collection from customers regarding their service experiences will be essential for continuous improvement. Collaboration with cross-functional teams, including logistics, to ensure defective or unused goods parts are returned immediately after the call is required. You should also be able to check environmental parameters such as earthing for the proper functioning of the product. To qualify for this position, you should have a Diploma/Degree and 1-3 years of relevant experience. Knowledge of desktop operating systems like MS Windows, product problem symptoms, associated root causes, hardware installation, troubleshooting, and maintenance is essential. Proficiency in networking concepts, protocols, and troubleshooting, as well as experience with software installation, configuration, and support, are required. Additionally, familiarity with antivirus software, firewalls, and security best practices is beneficial for this role.,

As a Customer Care Executive at our business consulting and product innovation company, you will play a crucial role in enhancing customer satisfaction and loyalty. Your primary responsibility will be to address customer inquiries, provide product information, and offer solutions to ensure a positive customer experience. You will need to maintain a strong understanding of our products and services to effectively assist customers with their concerns. Processing orders, returns, and exchanges will also be part of your daily tasks, following company policies and procedures diligently. Collaboration with other departments is essential to provide seamless customer experiences and resolve any issues efficiently. Keeping detailed records of customer interactions, transactions, comments, and complaints will help us improve our customer service continuously. In this role, multitasking, prioritizing tasks, and effective time management in a fast-paced environment are key skills required. Proficiency in basic MS-Office and a typing speed of 15 words per minute with an accuracy of 85% are necessary. You should also be flexible to work in day shifts. If you are a dedicated and empathetic individual passionate about delivering exceptional customer service, we invite you to apply for this Customer Care Executive/Trainee position in Jaipur. We have multiple openings available, and the ideal candidate would be able to join us as soon as possible. To apply, please submit your resume along with a cover letter detailing your qualifications and interest in the role. We are an equal opportunity employer that values diversity and is dedicated to creating an inclusive environment for all employees.,

As a member of the service team in the electrical switchboard building industry, delivering exceptional after-sales service is paramount to ensuring customer satisfaction and the prosperity of the business. It is imperative to measure the team's performance using various Key Performance Indicators (KPIs) to gauge effectiveness and continually improve service quality. Some of the critical KPIs include: Response Time: Evaluating the duration taken by the service team to address customer inquiries, service requests, or reported issues is crucial. A swift response time is fundamental for enhancing customer satisfaction levels. Resolution Time: Monitoring the time required by the service team to resolve customer problems or service requests is essential. Efficient issue resolution contributes significantly to overall customer contentment. Customer Satisfaction (CSAT) Score: Gathering feedback from customers regarding their satisfaction with the service provided is vital. Regular surveys or feedback forms assist in measuring and enhancing customer satisfaction levels. First-Time Fix Rate: Assessing the percentage of service requests or issues resolved on the initial visit showcases the efficiency of the service team. A higher first-time fix rate signifies the team's effectiveness. Service Contract Renewal Rate: Tracking the percentage of customers renewing service contracts indicates customer confidence in the service team's performance. A high renewal rate reflects customer satisfaction. Preventive Maintenance Completion Rate: Monitoring the completion rate of scheduled preventive maintenance tasks ensures proactive measures are taken to prevent issues from occurring. Service Team Utilization: Evaluating the efficient utilization of the service team's time and resources is crucial for cost-effectiveness and productivity. Customer Retention Rate: Measuring the percentage of customers retained over a specific period demonstrates the team's ability to maintain long-term customer relationships effectively. Inventory Management: Tracking the availability of necessary spare parts and equipment for service requests ensures timely and efficient service delivery. Training and Certification: Ensuring service team members are adequately trained and certified to handle various service tasks is essential. Continuous training enhances service capabilities. Average Number of Service Calls per Technician: Monitoring the workload of individual service technicians helps in balancing workloads for effective coverage and timely responses. Contracted Service Level Agreement (SLA) Compliance: Evaluating the service team's compliance with SLAs outlined in service contracts is critical for customer satisfaction and meeting contractual obligations. Customer Complaint Resolution: Monitoring the effectiveness and timeliness of resolving customer complaints helps identify areas for improvement in service delivery. Up-selling and Cross-selling: Measuring the success rate of offering additional services or products during service interactions contributes to increased revenue and customer satisfaction. Safety Incidents: Monitoring and minimizing safety incidents related to service activities ensures a safe working environment for both service team members and customers. Regularly reviewing these KPIs enables the service team to identify areas for improvement, enhance customer satisfaction, and contribute to the overall success of the electrical switchboard building business. It is essential to adjust the KPIs based on the specific goals and challenges faced by the organization. This position is full-time and permanent, offering benefits such as health insurance, paid sick time, and paid time off. The work schedule is during the day shift, and the work location is in person.,

As a Business Development Officer at CRISIL Ratings, your primary responsibility will be to acquire new clients, specifically mid-sized corporate companies, for credit ratings while also managing existing client portfolios. With at least 2 years of experience in B2B sales, you must be prepared for regular travel within your allocated area for client meetings, bank meetings, and other related activities. In this sales-focused role, you will engage in direct cold calling in industrial areas, visit bank branches to collect fresh data, schedule meetings with potential clients, and highlight the benefits of CRISIL's credit ratings. Your duties will also include gathering feedback from customers, collecting surveillance fees, securing mandates for enhanced debt facilities from current clients, and organizing banker meetings/presentations to update them on bank loan rating products and processes in the area/city. To excel in this position, you should possess a strong background in business development and lead generation, particularly for mid-sized corporate entities. While an MBA in Sales and Marketing or any graduate degree is required, having an MBA would be considered a valuable asset. If you are a proactive and results-driven professional with a passion for sales and relationship building, this role offers you the opportunity to contribute to CRISIL Ratings" continued success and leadership in the industry.,

As a Sales Executive in the interiors, furniture, or real estate industry, you will be responsible for conducting market research to identify potential sales opportunities and assess customer needs. You will actively generate leads through various channels such as cold calling, networking, and digital platforms. Your role will involve scheduling and conducting meetings with prospective clients to understand their requirements and effectively address their concerns. In this position, you will be expected to present and demonstrate interior solutions to clients, including preparing cost estimates and sales proposals. You will also track and analyze sales performance, providing regular reports and insights to the management. Negotiating and closing deals will be a crucial part of your responsibilities while handling client inquiries and objections in a professional manner. Collaboration with internal teams to ensure smooth project execution and client satisfaction is essential. Collecting client feedback to enhance offerings and improve customer experience will also be part of your duties. You may need to conduct site visits as required to facilitate the sales process effectively. To be successful in this role, you should have proven experience in sales, strong communication skills with proficiency in English, and proficiency in MS Office. Experience with CRM software is a plus. A solid understanding of sales and marketing principles, including negotiation techniques, is crucial. A self-motivated, proactive, and target-driven approach to sales will be beneficial. Additionally, the ability to deliver engaging presentations and build strong client relationships is essential. The ideal candidate should have a minimum high school diploma, with additional qualifications in sales, marketing, or interior design considered an advantage. The expected experience for this role is 2 to 5 years, and the office timings are from 10:00 AM to 6:00 PM. The working days are Monday to Sunday with Tuesday being the off day. This is a full-time job with a day shift schedule and requires in-person work at the designated location. If you are interested in this opportunity, please speak with the employer at +91 7022861895.,

The Safety Coordinator will be responsible for client coordination, training operations, and ticket management. This includes coordinating with clients and trainers to ensure smooth training execution, managing training schedules, requests, and ticketing. Moreover, the Safety Coordinator will handle reporting, data updation, feedback collection, and quality analysis. They must ensure timely reporting, certification, and data updates, as well as collect and analyze client feedback for continuous quality improvement. In addition, the role involves resource and tool management to optimize resource utilization and maintain tools such as Dropbox, TTM, and reports. Communication and email coordination for pre-training communication and logistics will also be part of the responsibilities. The Safety Coordinator will support certification dispatch and resolve related issues, as well as monitor market insights and trends for trend analysis to enhance training strategies. Proficiency in English communication and MS Office is required for this role. This is a full-time position located in Noida with the possibility of travel. Interested candidates can contact hr@hkuk.in for further details.,

You will be responsible for managing the customer service function for both product users and consultation clients. This includes setting up and refining TATs, escalation protocols, and real-time support systems. Your role will involve collecting feedback from various customer types and translating it into actionable insights. It will also be essential to maintain quality across touchpoints such as messaging, prescriptions, deliveries, and follow-ups. Amrutam is an Ayurveda, wellness, and lifestyle brand that was established in 2006 by Mr. Ashok Gupta. The company strongly believes that taking care of one's body is an act of worship. With a focus on healing through traditional methods using natural herbs, Amrutam's Ayurvedic recipes are crafted with love and meticulous care. The brand advocates the notion that "health is beauty," emphasizing that a healthy body leads to beauty. Following this mantra, Amrutam's recipes have been thoughtfully developed by blending ancient wisdom from Vedas and Ayurvedic principles to cater to the requirements of modern lifestyles.,

We are seeking a Luxury Car Sales Trainer to develop and implement educational programs for our sales teams. As a Sales Trainer, your main responsibilities will include conducting skills assessments, creating training materials, and evaluating the effectiveness of each training session. You will collaborate closely with our sales staff to address on-the-job challenges and enhance productivity. Your role will involve analyzing skills gaps, designing training curricula, producing educational content in various formats, onboarding new sales personnel, and facilitating performance evaluations to identify areas of improvement. Monitoring sales targets, gathering feedback from trainees and managers, and assessing the impact of training programs will be essential. Additionally, you will engage with external trainers and industry experts to arrange seminars and maintain up-to-date records of training resources. The ideal candidate should have previous experience as a Sales Trainer or in a similar role, with a background in sales being beneficial. Proficiency in managing the complete training cycle, including both in-person and online activities, is required. Hands-on experience with e-learning platforms, strong organizational skills, effective communication, and presentation abilities are essential. A Bachelor's degree in Education, Human Resources, or a related field is necessary, along with additional training certifications. This is a full-time, permanent position with day and morning shifts. The preferred candidate should have at least 4 years of total work experience. The work location is in-person.,

As a Sales Officer- Modern Trade, you will be responsible for managing and growing business in Modern Trade outlets, particularly D-Mart. Your key responsibilities will include regularly visiting stores to ensure visibility, merchandising, and stock availability. You will be required to implement monthly/quarterly promotions and schemes at the store level, ensure correct planogram execution, and maintain shelf share. Building and maintaining relationships with store managers and category buyers will be crucial in this role. Additionally, you will need to coordinate with distributors for stock fulfilment and billing, monitor and report on sales performance, competitor activity, and market trends, as well as collect and share feedback to optimize product movement and customer satisfaction. To qualify for this position, you should hold a graduate degree in any discipline (BBA/B.Com preferred) and have a minimum of 3 years of experience in FMCG sales, specifically in Modern Trade. A good understanding of store-level operations and modern retail dynamics is essential, along with strong interpersonal and negotiation skills. Proficiency in Excel and basic reporting will also be required to excel in this role.,

As an efficient Call Handler at our organization in Surat, your primary responsibility will be to serve customers by providing relevant information, resolving internal service problems, and escalating issues if necessary. You will also be responsible for proactively reaching out to customers, collecting and analyzing their feedback, responding to reviews, and developing helpful content based on customer knowledge. In addition to your primary role, you will be expected to assist other officers in solving queries when there is an excess workload. It will also be crucial for you to adhere to organizational processes and policies, providing feedback on system enhancements and overall organizational improvements as needed. The ideal candidate for this position should have a minimum of 24 months of experience, hold an MBA/PGDM qualification, and possess sound understanding skills in the field of operations. We welcome applications from candidates of any gender. If you are looking to utilize your customer service skills and contribute to the operational efficiency of our organization, we encourage you to apply for this role.,

As an Onboarding Program Designer and Executor, your primary responsibility is to develop and implement a comprehensive onboarding program that is in alignment with the company's culture and values. You will need to ensure that the program covers essential information on company policies, systems, roles, benefits, and culture. Customizing onboarding plans based on the specific needs of different departments and roles will also be a key aspect of your role. In terms of New Hire Induction, you will be leading the induction process for all new employees, providing them with an overview of the company's mission, vision, values, and organizational structure. Organizing and facilitating orientation sessions for new hires to ensure they have a clear understanding of workplace expectations, benefits, and available resources will also fall under your purview. Collaboration with stakeholders is crucial in this role. You will be required to partner with HR, hiring managers, and department heads to ensure the smooth integration of new hires into their respective teams. Coordinating with IT and other departments to ensure that all necessary tools, equipment, and access are provided before the new hires" first day is also essential. Continuous improvement is a key focus area in this role. You will need to collect feedback from new employees, managers, and other stakeholders to enhance the onboarding experience. Analyzing onboarding metrics and working towards reducing the time to productivity for new hires will be part of your responsibilities. It is important to stay updated with best practices in onboarding and employee induction to implement new trends and tools that can enhance the overall experience.,

At Broadridge, we have established a culture where the primary objective is to empower individuals to achieve more. If you are enthusiastic about advancing your career while supporting others in their journey, we invite you to become a part of the Broadridge team. As a Building Developer-Centric Culture member, your responsibilities will include: - Cultivating a developer-friendly culture that promotes continuous learning, collaboration, and innovation. - Streamlining development workflows, implementing best practices, and removing bottlenecks to enhance the developer's journey from code creation to deployment. - Evaluating, selecting, and managing tools, frameworks, and infrastructure to enable developers to efficiently build, test, and deploy software. - Implementing training programs, mentorship initiatives, and knowledge-sharing platforms to enhance developers" skills and encourage career growth. - Advocating for developers" needs and representing their interests in decision-making processes to ensure a developer-centric approach throughout the organization. - Establishing mechanisms for continuous feedback collection from developers to identify areas of improvement and drive enhancements in the developer experience. - Fostering a sense of community among developers through various initiatives like meetups, hackathons, and tech talks to facilitate knowledge-sharing and networking. - Defining key performance indicators (KPIs) and metrics to measure developer satisfaction, productivity, and engagement, and utilizing data-driven insights to enhance the developer experience. - Leveraging AI and AI-based tools to enhance the efficiency and effectiveness of developers and boost productivity across the software development life cycle. - Managing relationships with external vendors, tool providers, and service partners to ensure alignment with developer experience objectives and standards. - Staying informed about industry trends, emerging technologies, and best practices in developer experience to remain innovative and competitive. - Ensuring that Broadridge Enterprise Platforms are suitable for their intended purpose and easy to use and adopt. - Building, developing, and maintaining an Internal Developer Platform (IDP) to ensure that tools, processes, standards, patterns, and practices are accessible to our software engineering community. - Establishing an operating model and framework for an inner-sourcing model around Broadridge Enterprise Platforms. At Broadridge, we are dedicated to creating a collaborative, engaging, and inclusive environment where associates are empowered to be authentic and deliver their best work. We believe that associates thrive when they feel safe, understood, and valued. Therefore, we continuously strive to ensure that Broadridge is not just a company but a community that embraces and celebrates everyone's unique perspective.,

As a key member of the New Product Development team, your primary responsibility will be to drive innovation by coming up with new ideas for products that resonate with our customers. You will collaborate closely with the Sales Team to implement customer-driven ideas and prepare formulations that meet the new product specifications and requirements. Your role will involve guiding the R&D team in preparing samples, conducting customer trials, and obtaining customer approval. In this role, you will be instrumental in designing formulations based on inputs provided by the Sales Team and working closely with the R&D executives to prepare samples and prototypes. You will be responsible for testing these samples to ensure they meet planned specifications and standards, as well as customer requirements. Additionally, you will refine formulations based on customer feedback and document them for repeatability. Your involvement in customer meetings alongside the Sales Team will be crucial as you provide technical information about ingredients and formulations, understand customer requirements, and support the Sales Team in addressing customer queries. You will also engage in technical visits to customer locations, where you will assess technical requirements, offer solutions, and provide detailed technical information about products and technologies to customers. Furthermore, your role will involve troubleshooting any issues with product performance or application during customer visits, offering expert advice and support to the internal R&D team, gathering customer feedback to refine products, and documenting findings from technical visits for continuous improvement. To be successful in this role, you should hold a degree in Cosmetic Science, Biotechnology, or Chemistry, along with a minimum of 8 to 10 years of experience in the personal care industry, focusing on research and development for skincare, haircare, and body care products. You should have in-depth knowledge of personal care products, ingredients, and technologies, as well as strong analytical skills and experience in product testing and analysis. Understanding regulatory requirements and compliance in the personal care industry, excellent communication and interpersonal skills, and proficiency in relevant software applications are also essential. If you are a driven individual with a passion for innovation in the personal care industry and possess the required qualifications and experience, we invite you to join us in this exciting full-time opportunity.,

As a Student Engagement Specialist, your primary responsibility will be to build and maintain strong, positive relationships with students. You will serve as the main point of contact for student inquiries, ensuring timely and accurate information is provided. Your role will also involve assisting students in navigating academic programs, policies, and procedures, offering guidance on both academic and personal issues, and referring them to appropriate resources when needed. Communication is key in this role, as you will be expected to engage with students regularly through various channels such as email, phone, and in-person meetings. Keeping students informed about important updates, deadlines, and opportunities will be crucial to their success. In addressing student complaints and issues, your efficiency in problem resolution will be essential. You will be responsible for escalating complex issues to higher authorities when necessary and ensuring that all concerns are addressed promptly. Facilitating student orientation and onboarding processes will be part of your duties, helping new students acclimate to the institution and its culture. Additionally, you will be tasked with gathering and analyzing student feedback to identify areas for improvement in services and programs, collaborating with other departments to implement necessary changes. To enhance student retention and success, you will develop and implement strategies, monitoring student progress and proactively reaching out to those at risk of falling behind. Maintaining accurate and up-to-date records of student interactions and activities while ensuring confidentiality and compliance with data protection policies will also be a crucial aspect of your role. Collaboration with academic advisors, faculty, and other departments to support student needs and enhance their overall experience will be key to your success in this role. This is a full-time position located in person, offering the benefit of food provided. If you are interested in this opportunity, please speak with the employer at +91 8117812340 to learn more about how you can contribute to student engagement and success.,

As a Product Trainer, you will be responsible for conducting in-depth training sessions for teachers, principals, and educational staff on our company's products, which include e-learning solutions, textbooks, and supplementary materials. It will be your duty to customize training modules according to the audience's specific requirements. You will need to develop a thorough understanding of all our educational products, staying updated on new releases and updates. It is essential to effectively demonstrate product usage and confidently address any user queries that may arise. Additionally, you will be tasked with creating engaging training materials, presentations, and manuals to support the training sessions, collaborating with the product and marketing teams to align training content with product features and updates. Furthermore, organizing and conducting workshops, seminars, and orientation programs for schools and educational institutions will also be part of your responsibilities. Through these activities, you will promote our products and collect feedback from participants to enhance training quality and address any gaps in understanding. Detailed reports on training sessions conducted, participant responses, and areas for improvement will need to be prepared. As a Product Trainer, you will provide ongoing support to educators to ensure the proper implementation and usage of our products. You will also assist the sales team by participating in product demonstrations during client meetings and school visits. Excellent communication and presentation skills, along with strong interpersonal abilities, are essential for this role. A passion for teaching and training, as well as proficiency in Gujarati, Hindi, and English, are also required. Basic understanding of digital tools and e-learning platforms will be advantageous. Traveling for conducting training sessions will be necessary. This position is ideal for educators who have a strong passion for teaching, the ability to train and motivate others, and a talent for simplifying complex concepts to enhance product adoption in schools and educational institutions.,

As an After Sales Service - Hospitality at Nexus Spaces in Indore, your primary responsibility will be to ensure seamless client onboarding and provide exceptional post-sale support to maintain strong relationships with our clients. Your key duties will include coordinating workspace setup, access control, and welcome kits for new clients, as well as conducting facility walkthroughs. You will also be tasked with engaging regularly with clients to gather feedback, address concerns, and ensure their expectations are met. Additionally, you will play a crucial role in resolving any client issues related to Wi-Fi, facility maintenance, billing, or other service-related matters. Building and nurturing post-sale relationships with clients to encourage retention and explore potential upgrades or referrals will be a key focus of your role. Proactively collecting member feedback through surveys, check-ins, and reviews, and collaborating with various departments such as facility management, IT, housekeeping, and front office to uphold service delivery standards will also be part of your responsibilities. Furthermore, you will work closely with the sales or community teams to identify upselling opportunities, support contract renewals, and maintain accurate records of all client interactions using CRM and ticketing systems. In addition, you may be involved in organizing post-sale engagement initiatives like networking events, workshops, and wellness activities to enhance the overall client experience. This position offers opportunities for both full-time and part-time employment on a permanent basis. If you are passionate about providing exceptional after-sales service in the hospitality sector and enjoy working in a dynamic coworking environment, we encourage you to apply for this role at Nexus Spaces.,

We are looking for multiple Customer Support Executives for US & Europe Markets. Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints though emails, social media and calls in a professional manner. In addition to this, you should possess good listening skills with the ability to complete the required tasks simultaneously. If you are interested in this position and have a proven track record of successful customer service works, then apply now. We will contact you soon. Responsibilities include understanding the products and services provided by the company, supporting the customer through an email ticketing system, social media and phone calls, resolving customer complaints and queries, providing detailed information to customers, maintaining records of each phone call for future reference, providing the new employees with training sessions for enhancing their skills, offering exceptional customer service and satisfaction, following up with customers for any further information, taking feedback from the customers, and negotiating the terms and conditions with the customer. Requirements for this position are a Bachelor's degree in Business Administration or a related field, 3 years of experience working as a Customer Support Executive or a similar position in the Customer Service department, exceptional verbal and written communication skills, good problem-solving abilities, a customer-oriented individual, ability to meet deadlines and prioritize tasks, excellent negotiation and sales skills, outstanding interpersonal and organizational skills, excellent phone etiquette and active listening abilities, and being a quick learner with exceptional ability to make decisions.,

As a Front Desk Executive, your primary responsibility is to report for duty on time according to the assigned shift. It is essential to maintain a neat appearance in the designated uniform upon arrival at the Reception area. Your initial task involves ensuring the cleanliness of the entire lobby and confirming the presence of all helpers. You are expected to be well-versed in your job responsibilities, as well as the hospital's vision, mission, and policies. Knowledge of all departments, including their locations and contact numbers, is crucial. Interacting with patients and visitors in a polite and courteous manner is vital, with a focus on listening attentively and handling inquiries tactfully. Guiding patients to the correct OPDs or departments, assisting with appointment scheduling, and arranging for wheelchair assistance when needed are part of your duties. Special attention must be given to senior citizens by providing dedicated support. Understanding billing details, tariff rates, and addressing patient complaints professionally are integral aspects of your role. Daily OP rounds and periodic IP rounds are essential tasks to be performed. Distributing feedback forms to patients and ensuring their submission for review is part of the feedback process. Familiarity with health check-up schemes and effectively communicating them to patients is required. Answering phone calls courteously and promptly directing them to the relevant departments is crucial. Maintaining a positive working relationship with staff from other departments is key to ensuring efficient operations. This full-time position offers benefits such as Provident Fund and involves working in various shifts including day, evening, morning, night, and rotational shifts. Ideally, candidates should have at least 1 year of relevant work experience. The work location is on-site.,

You will be responsible for developing, implementing, and overseeing comprehensive training programs to ensure that our staff is equipped with the skills and knowledge needed to excel in their roles. This role is crucial in supporting the organization's goals and objectives. Your main responsibilities will include developing and designing training programs that align with the organization's objectives. You will incorporate effective instructional design principles to create engaging and impactful training content. It will be your responsibility to coordinate the training schedule, ensuring that all new staff commence training as per the schedule and monitor existing staff's participation in ongoing training. Your role will involve conducting thorough training needs assessments to identify skills and knowledge gaps among the staff. You will collaborate with stakeholders to understand specific training requirements and develop training modules that cater to diverse learning styles and needs. Utilizing various media and tools, you will create interactive and effective training materials. As a Trainer, you will create a comprehensive training calendar encompassing both in-person and online training sessions. You will select appropriate training methods such as workshops, seminars, e-learning, and hands-on sessions. Maintaining accurate training records for all staff and gathering feedback from trainees to continually improve training programs will also be part of your responsibilities. You will assess the impact and effectiveness of training on employee skills and performance and implement improvements based on assessment outcomes. It will be your duty to monitor the effectiveness of training programs and manuals and make necessary updates and adjustments to training materials as required. Additionally, you will monitor and ensure that all store staff maintain their SEED status and attend required Apple training sessions to stay updated on product knowledge. In addition to internal training, you will conduct training sessions for customers to enhance their product knowledge and user experience. You will also participate in store support and sales activities as per the schedule to stay connected with the store environment. This position is full-time and falls under the Service department. The job location is Indore, and the ideal candidate should have 1-5 years of experience, be a graduate, and possess a mid-senior level of seniority.,