64 Feedback Collection Jobs - Page 3

Position: Customer Care Executive Location: UClean, Surajkund, Faridabad Department: Customer Service Reports to: Customer Service Manager About Us UClean is a premier [industry, e.g., laundry and home services] provider dedicated to delivering top-notch services and exceptional customer experiences. With a commitment to quality and innovation, we are expanding our team at our Surajkund, Faridabad location and seeking a Customer Care Executive to join us in our mission to exceed customer expectations. Job Summary The "Customer Care Executive" will play a key role in providing outstanding support to our customers at the Surajkund, Faridabad location. This role involves managing customer interactions, resolving issues, and ensuring a positive and seamless experience. The ideal candidate will be customer-focused, articulate, and proactive in addressing and resolving customer needs. Key Responsibilities Customer support: Handle customer inquiries and provide accurate information regarding services, pricing, and company policies via phone, email, chat, and in-person interactions. Issue resolution: Address and resolve customer complaints and issues promptly and effectively. Escalate complex issues to the appropriate department when necessary. Product and service knowledge: Maintain an in-depth understanding of UCleans services and policies to offer precise and helpful information to customers. Documentation: Record all customer interactions, feedback, and resolutions accurately in the companys CRM system. Follow-up: Conduct follow-up communications to ensure customer satisfaction and address any lingering concerns. Feedback collection: Gather and report customer feedback to assist in improving services and operational procedures. Team collaboration: Work closely with team members and other departments to enhance the overall customer experience and resolve issues. Compliance: Adhere to UCleans policies, procedures, and regulatory requirements. Qualifications Education: High school diploma or equivalent required; Bachelors degree in Business Administration or related field preferred. Experience: Previous experience in a customer service or call center environment is beneficial. About Company: At UClean, we are building India's first organized chain of laundry and home cleaning stores, focused on fostering the DIY (do it yourself) culture. With technology at the heart of the brand, UClean also enables time-crunched customers to avail of pick-n-drop service from the comforts of their homes or office. UClean is committed to working with other entrepreneurs and investors and co-build the UClean brand with them through the franchise route. The entrepreneurs are trained, equipped, and handheld in building & operating their own UClean franchise store. With some of the most credible partners on board for a venture of this nature, UClean is striving to not just be a brand but an overall segment creator.,

The Operations function at Cultfit is responsible for driving in-center sales, customer experience, inventory management, customer troubleshooting and people management. Key responsibilities include: Sales: - Promoting and selling memberships to potential new clients, including walk-ins/trials - Achieving sales targets by driving conversion and upselling - Maintaining records of interactions with new users and entering customer details into internal tools Operations: - Managing center experience, incremental enhancements, and timely opening/closing of the center - Inventory management to ensure availability of essentials, supplies, and equipment - Managing classes, workouts, punctuality of trainers, and handling issues related to attendance, equipment, and space availability - Interacting with walk-ins, prospective clients, improving member attendance, and addressing feedback - Conducting center facility audits and ensuring daily audits are performed After 12 months of consistent performance, Consultants may be eligible for a conversion to full-time employment. Desired Background: - A Bachelor's degree - 0-2 years of work experience - Passion for fitness and healthy living - People management skills, good communication skills (proficiency in English), and customer-centric approach - Positive attitude, ability to resolve conflicts, and eagerness to learn Timing: 5:30 am to 10:30 am and 5 pm to 10 pm.,

As a Store Sales Associate at Infiniti Retail Limited, d/b/a Croma, you will play a crucial role in achieving the revenue and profit targets of the store. Your responsibilities will include interacting with customers, delivering product presentations, and persuading them to make purchases. It will be essential to monitor stock levels in your assigned section, place orders for restocking, and ensure that the goods" display meets quality standards. You will be expected to implement strategies to maximize sales as per the given directives. Building positive relationships with customers and staying informed about product knowledge are key aspects of this role. Your technical skills and product expertise will be instrumental in assisting customers in making informed purchase decisions. Handling customer inquiries efficiently and gathering feedback for management review will be part of your routine tasks. Attending mandatory staff meetings and training sessions, completing administrative tasks during your shift, and familiarizing yourself with emergency procedures and store regulations are also integral to this position. Your contribution will be vital in maintaining the store's reputation and ensuring customer satisfaction. Join us at Croma, where we offer a wide range of consumer electronics and durable goods from over 500 brands through our extensive network of stores across India. Be a part of our team and help us deliver exceptional service to customers in over 200 cities nationwide.,

Job description As a Client relations coordinator at Dyneton, you will be responsible for supporting clients by assisting with product postings, guiding them through Alibaba.coms platform, and ensuring smooth training and renewal processes. You will play a key role in maintaining strong relationships with clients, resolving their inquiries, and ensuring they maximize the benefits of their Alibaba.com membership. Key Responsibilities: Product Posting Assistance: Guide clients in effectively listing their products on Alibaba.com, ensuring compliance with platform standards. Client Training: Conduct onboarding and training sessions to educate clients on platform usage, best practices, and strategies to optimize their visibility and sales. Membership Renewals: Proactively follow up with clients for subscription renewals, addressing concerns and offering solutions to ensure continued engagement. Customer Support: Respond to client inquiries via email, phone, and chat, providing timely and professional support. Issue Resolution: Troubleshoot and resolve any challenges clients face while using Alibaba.com, coordinating with internal teams when needed. Account Management: Maintain detailed records of client interactions, training progress, and renewal status. Feedback Collection: Gather client feedback to improve services and enhance customer satisfaction. Collaboration: Work closely with the sales and business development teams to ensure seamless client support. Job Type: Full-time Benefits: Cell phone reimbursement Schedule: Day shift Performance bonus Quarterly bonus Yearly bonus Language: Hindi (Required) English (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person,

Preparing marketing and sales strategies. Conducting extensive research on competitors" products and services. Creating and overseeing marketing campaigns. Preparing budget and time constraints. Maintaining a healthy relationship with the clients. Working in collaboration with the Media department. Answering clients questions in a professional manner. Participating in exhibitions and conferences organized by the company. Creating awareness of the products and services offered by the company. Ensuring the company meets the sales targets. Handling complaints of the clients. Negotiating the deals with the clients. Taking feedbacks from the clients. Creating marketing campaigns on social media platforms. Writing monthly reports on the performance of the campaigns. Job Types: Full-time, Permanent Benefits: Paid sick time Provident Fund Schedule: Morning shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Marketing: 1 year (Preferred) Language: English (Preferred) Work Location: In person,

Maintain regular client communication and address concerns. Manage client accounts and oversee service delivery. Develop strategies for client retention and upselling. Monitor KPIs and provide performance reports to clients. Collaborate across departments to ensure seamless service delivery. Client Communication: Maintain regular communication with clients to understand their requirements, address concerns, and provide updates on services. Account Management: Oversee and manage client accounts, ensuring accurate and timely delivery of services. Collaborate with internal teams to meet client expectations. Issue Resolution: Act as the primary point of contact for issue resolution, promptly addressing client queries and concerns to ensure high-level satisfaction. Client Retention: Develop strategies to enhance client retention and loyalty. Identify opportunities to upsell or cross-sell services that align with client needs. Market Insight: Stay informed about industry trends and market conditions to provide clients with valuable insights and suggestions for optimizing their logistics strategies. Contract Negotiation: Collaborate with the sales team in negotiating contracts and agreements. Ensure that terms are mutually beneficial and align with company policies. Feedback Collection: Proactively seek client feedback and use it to enhance service quality. Implement improvements based on client suggestions to strengthen the partnership. Performance Analysis: Monitor key performance indicators (KPIs) for assigned accounts and implement corrective measures when necessary. Provide regular reports to clients on the performance of logistics services. Cross-Functional Collaboration: Work closely with operations, sales, and other departments to coordinate seamless service delivery and address client needs effectively. Documentation: Maintain accurate and up-to-date client records, contracts, and documentation. Ensure compliance with company policies and industry regulations.

Roles and Responsibilities: Act as the face of JLL at the client site and maintain strong guest and tenant relationships. Coordinate with departments to ensure excellent customer experience and collect feedback post service requests or complaints. Maintain a professional, hospitable appearance at all times. Take complete ownership of requests or complaints and ensure resolution within TAT. Conduct regular rounds of the premises and report observations or issues. Perform timely customer feedback surveys and share results with clients and management. Respond to emergencies per JLL policies and coordinate with authorities if required. Follow and be familiar with lost and found procedures. Attend training programs at the site or JLL office when nominated. Monitor emails for priority tasks and address concerns promptly. Handle incoming client calls and emails professionally. Ensure proper closure of complaints and communicate effectively with stakeholders. Assist with documentation such as inventory records, complaint trackers, dashboards, MMR, and DMR. Maintain and update the shift handover/takeover register for task continuity. Manage and support event execution, maintenance, and guest handling activities.

Develop instructional material for sales trainees. Develop communication skills in sales and marketing people. Assist and coordinate with marketing and sales departments. Ensure that the training is conducted within the budgetary limits. Plan, schedule and provide training for sales personnel. Teach and instruct marketing trends and methods to sales personnel. Provide training in customer relationships. Provide training and drive sales personnel in achieving hundred percent outcomes. Ensure compliance of corporate policies, standards and procedures. Conducting skills gap analyses to identify areas of improvement Designing training curricula within time and budget constraints Producing physical and digital educational material (e.g. videos and case studies) Sales Trainer responsibilities include conducting skills gap analyses, preparing learning material and evaluating results after each training session. For this role, you will work closely with our salespeople to identify challenges they face on-the-job and recommend ways to increase productivity. Ultimately, you will help increase the overall performance of our sales teams and ensure they have the skills to achieve their goals. Conduct skills gap analyses to identify areas of improvement Design training curricula within time and budget constraints Produce physical and digital educational material (e.g. videos and case studies) Onboard new salespeople Coordinate individual and team performance review sessions to discuss strengths and weaknesses Monitor sales objectives and results Collect feedback from trainees and managers about training courses Report on impact of training programs (e.g. sales achieved) Liaise with external trainers or industry professionals and organize seminars Maintain updated records of training material, curricula and costs

Job Requisition ID # 25WD89649 Position Overview As an AEC Industry Focused Partner Development Manager, you will be responsible for fostering strategic partnerships within specific industry verticals and with our Partners to drive business growth and market presence. You will collaborate with Partner Managers, cross-functional teams, and channel partners to identify and develop industry-focused opportunities, programs, and initiatives that align with the company's objectives. Responsibilities Industry Strategy:Develop and execute strategies to target specific industry verticals, identifying growth opportunities and market trends Partner Identification:Identify and onboard strategic partners within the industry verticals to expand business reach and drive mutually beneficial partnerships Relationship Building:Build and nurture relationships with partners, ensuring effective collaboration and alignment of objectives Industry Insights:Stay updated on industry trends, market dynamics, and competitive landscape to inform decision-making and drive business strategies Program Development:Design and implement industry-focused programs and initiatives in collaboration with partners and internal teams Sales Enablement:Support the sales team by providing industry expertise, training, and resources to drive revenue growth Joint Marketing Initiatives:Collaborate with partners on joint marketing campaigns, events, and activities to enhance brand visibility and generate leads Performance Analysis:Monitor and analyze key performance metrics, providing insights and recommendations for continuous improvement Customer Success:Ensure customer satisfaction and success within the industry verticals, working closely with partners and internal teams Competitive Analysis:Conduct regular competitive analysis to identify market trends, positioning, and differentiation opportunities Budget Management:Manage budgets for industry-focused initiatives and programs, ensuring efficient allocation of resources Internal Collaboration:Collaborate with cross-functional teams, including product development, marketing, and operations, to drive successful execution of industry strategies Feedback Collection:Gather feedback from partners, customers, and internal stakeholders to drive continuous improvement and innovation Industry Events:Represent the company at industry events, conferences, and trade shows to build brand awareness and network with key industry players Compliance and Governance:Ensure compliance with industry regulations and internal governance policies Minimum Qualifications Excellent English Language skills Proven track record for delivering growth across APAC region Customer facing experience across APAC region 5-10 years of sales / Relationship management experience In-depth industry knowledge to an expert level Excellent communication skills Benchmark stakeholder management in a matrix organization Flexible approach to change #LI-BB3 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site).

Job Requisition ID # 25WD89650 Position Overview As an D&M Industry Focused Partner Development Manager, you will be responsible for fostering strategic partnerships within specific industry verticals and with our Partners to drive business growth and market presence. You will collaborate with Partner Managers, cross-functional teams, and channel partners to identify and develop industry-focused opportunities, programs, and initiatives that align with the company's objectives. Responsibilities Industry Strategy:Develop and execute strategies to target specific industry verticals, identifying growth opportunities and market trends Partner Identification:Identify and onboard strategic partners within the industry verticals to expand business reach and drive mutually beneficial partnerships Relationship Building:Build and nurture relationships with partners, ensuring effective collaboration and alignment of objectives Industry Insights:Stay updated on industry trends, market dynamics, and competitive landscape to inform decision-making and drive business strategies Program Development:Design and implement industry-focused programs and initiatives in collaboration with partners and internal teams Sales Enablement:Support the sales team by providing industry expertise, training, and resources to drive revenue growth Joint Marketing Initiatives:Collaborate with partners on joint marketing campaigns, events, and activities to enhance brand visibility and generate leads Performance Analysis:Monitor and analyze key performance metrics, providing insights and recommendations for continuous improvement Customer Success:Ensure customer satisfaction and success within the industry verticals, working closely with partners and internal teams Competitive Analysis:Conduct regular competitive analysis to identify market trends, positioning, and differentiation opportunities Budget Management:Manage budgets for industry-focused initiatives and programs, ensuring efficient allocation of resources Internal Collaboration:Collaborate with cross-functional teams, including product development, marketing, and operations, to drive successful execution of industry strategies Feedback Collection:Gather feedback from partners, customers, and internal stakeholders to drive continuous improvement and innovation Industry Events:Represent the company at industry events, conferences, and trade shows to build brand awareness and network with key industry players Compliance and Governance:Ensure compliance with industry regulations and internal governance policies Minimum Qualifications Excellent English Language skills Proven track record for delivering growth across APAC region Customer facing experience across APAC region 5-10 years of sales / Relationship management experience In-depth industry knowledge to an expert level Excellent communication skills Benchmark stakeholder management in a matrix organization Flexible approach to change # LI -BB3 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future Join us! Salary transparency Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package. Sales Careers Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site).

Build and maintain a list of schools in your city/town, actively visiting them and delivering presentations about PCDS offerings, especially Teacher Training Programs. Coordinate between the schools that sign up and PCDS to ensure smooth execution of activities, such as assessment tests, teacher training programs, competitions, and other educational services. Oversee logistics by managing lists of participating students, ensuring question papers are delivered to schools, and collecting answer sheets for analysis. Follow up with schools after activities to collect feedback from students and teachers, helping PCDS identify new opportunities for services and improvements. Report regularly to the Relationship Manager of your region, ensuring you are aligned with team goals and company expectations. Collaborate closely with the Relationship Manager, who will provide guidance and support as needed to perform your role effectively. Desired Profile : Strong communication skills, with an ability to present and engage effectively with diverse stakeholders. Background in education or teaching, preferably university professors with a focus on school education. Ideal for homemakers who are looking to re-enter the workforce, as the role is flexible (4 hours a day) and offers high commission-based earnings. Quick learner, self-motivated, and driven to improve both personally and professionally. Willing to work in the field, with the ability to travel within the city/town. Having a personal vehicle would be beneficial for the role. Entrepreneurial mindset with a passion for education and a desire to make a meaningful impact in the school system. Prior experience interacting with schools will be advantageous but not required.

Building a list of schools in your town/ city, periodically visiting them and making presentations regarding PCDS and Teacher Training Programs offered by PCDS to schools. Coordinating between the Schools that sign up and PCDS to ensure smooth progress of the assessment test, teacher training programs, competitions and other activities. This would involve as an example - collection of lists of participating students, ensuring question papers reach schools, collection of answer sheets and distributing analysis to the schools. Following- up on activities conducted in schools and get feedback from students and teachers. This would help PCDS identify new opportunities that PCDS can service in the schools. Reporting on a regular basis to the Relationship Manager of your region. The Relationship Manager will assist you and will be available for any training, guidance and support you might need to perform your role effectively. Desired Profiles Good communication skills and an attitude of accepting challenges. University Professors with an orientation towards School Education preferred. Homemakers who have worked previously and who can devote upto 4 hours a day have been very successful as Advisors. Ready to work on a freelance basis. Most of the remuneration is paid in the form of commissions so the potential to earn is unlimited. A quick learner with a deep personal motivation towards self- improvement. Willing to work the field and travel within the city/ town. Having a vehicle would help. Entrepreneurial streak, with a strong desire to do something different, and a liking for education. Prior experience in interacting with schools will definitely help.

Key Responsibilities: Respond promptly to customer inquiries. Troubleshoot and resolve issues efficiently. Maintain records of interactions using CRM tools. Provide feedback to improve products/services. Requirements: Strong verbal and written communication. Familiarity with helpdesk tools like Freshdesk, Zendesk. Patience and empathy in handling customer concerns.

Support a leading digital wealth platform by handling customer queries via calls and chats. Deliver accurate info, resolve issues efficiently, and ensure a great customer experience. 5-day workweek, rotational shifts, no cab, flexible support role.