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2.0 - 6.0 years
0 Lacs
haryana
On-site
To be successful in this position, you should possess strong communication skills and have a good command over English. Additionally, proficiency in Excel, including VLookup, HLookup, Pivot Table, and building Charts & Graphs, is essential. A solid understanding of intermediate and advanced Accounts Receivable principles with excellent attention to detail is crucial. Your responsibilities will include managing the billing process for immigration cases, monitoring and recording all fees, generating accurate and timely invoices, addressing billing-related inquiries, ensuring compliance with company policies and regulations, identifying process improvement opportunities, generating reports, and collaborating with team members. The ideal candidate should have experience in End to End Accounts Receivable, dealing with multiple currencies, strong Excel skills, and proficiency in the English language. Prior experience in billing or accounting, excellent communication skills, problem-solving abilities, attention to detail, and strong organizational skills are desired. CIBT, the leading global provider of immigration and visa services, is seeking a Billing Specialist to join their team. With over 1,500 immigration and visa professionals in 25 countries, CIBT serves 75% of Fortune 500 companies. As part of the team, you will work closely with immigration consultants and other team members to ensure smooth billing operations and compliance with company policies and regulations.,
Posted 3 weeks ago
1.0 - 6.0 years
1 - 6 Lacs
Latur, Maharashtra, India
On-site
The Student Support & Admission Officer (SSAO) is a key customer-facing role responsible for counseling prospective students, facilitating enrollments, and ensuring a smooth and engaging onboarding experience. The SSAO plays a critical role in guiding students and parents through their journey at Aakash, ensuring exceptional support and satisfaction. Key Responsibilities Achieve sales and admission targets through upselling, cross-selling, and effective counselingvia in-person meetings, phone calls, emails, and other communication channels. Ensure timely fee collection by following up with parents. Manage the complete student lifecycle, including enrollment, onboarding, and ongoing support. Address student and parent queries or concerns with empathy, professionalism, and urgency. Maintain compliance with internal processes and systems. Skills & Competencies Excellent communication and interpersonal skills with the ability to handle concerns in a composed and persuasive manner. Proficient in Microsoft Office and comfortable using CRM/sales software. Fluency in English and the regional/local language is essential. Strong customer orientation, accountability, and a collaborative mindset. Preferred Qualities Customer-Centric Approach Ownership & Accountability Target-Driven and Result-Oriented Emotional Intelligence & Team Spirit Educational Qualifications Required: Bachelor's Degree in any discipline Preferred: B.Tech, MBA, or Master's in Psychology, Education, or related fields Work Experience Prior experience in educational or career counseling is highly preferred Experience in B2C (Business-to-Customer) sales across any industry is a plus Key Stakeholders External: Students, Parents, and School Representatives Internal: Academic and Non-Academic Branch Teams Regional Student Support Center Regional Sales & Operations Teams
Posted 1 month ago
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