Fedworks

2 Job openings at Fedworks
Multimedia Reconstruction Engineer hyderābād 0 years INR 1.44 - 1.8 Lacs P.A. On-site Full Time

We're looking for highly motivated and skilled Multimedia Reconstruction Engineers to work with our state-of-the-art technology, restoring and enhancing Bollywood, Tollywood, and Kollywood content for digital copyright owners. As a Multimedia Reconstruction Engineer, you will work closely with our resident Diffusion Transformer Technology Architect to master our proprietary recoloration, reparation, and upscaling technology. - Receive comprehensive training in our AI-powered recoloration and upscaling technology - Operate and optimize our technology to deliver high-quality, HD-colored content - Ensure speed and efficiency in restoration processes while maintaining exceptional quality standards - Collaborate with the team to scale our operations and meet project deadlines - Troubleshoot and resolve technical issues related to the restoration process - Continuously monitor and improve the quality of output Job Types: Full-time, Fresher Pay: ₹144,000.00 - ₹180,000.00 per year Work Location: In person

Process Associate - Non Voice india 0 years INR 1.98 - 1.98 Lacs P.A. On-site Full Time

We are looking for a detail-oriented and dedicated individual to join our team as a Non-Voice Process Executive. The role involves handling customer queries, support requests, and operational tasks via email, chat, or other digital communication channels rather than phone calls. Key Responsibilities: Respond to customer queries through emails, chat, and other digital platforms in a professional and timely manner. Resolve issues related to orders, accounts, services, or products following defined SOPs. Maintain accurate records of customer interactions, transactions, and feedback. Coordinate with internal teams to escalate and resolve complex issues. Ensure adherence to quality standards and response timelines. Generate reports and provide insights on customer trends and process improvements. Skills & Qualifications: Minimum [10+2 / Graduation] in any discipline. Excellent written communication skills in English (and other languages if required). Good typing speed (30–40 WPM or as per requirement). Ability to multitask and work in a fast-paced environment. Attention to detail and problem-solving mindset. Basic computer skills (MS Office, Internet, Email, Chat tools). Preferred Attributes: Previous experience in a non-voice customer support or data entry role is a plus. Familiarity with CRM tools or ticketing systems. Ability to work in shifts if required. Job Types: Full-time, Permanent Pay: ₹16,500.00 per month Work Location: In person