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5.0 - 9.0 years
0 Lacs
navi mumbai, all india
On-site
As a Senior Support resource, you will be responsible for managing and providing advanced technical support for FEBA Retail Internet Banking, Corporate Internet Banking, and Etax applications at the L2/L3 level. Your key responsibilities will include: - Resolving complex issues by analyzing logs, tables, coordinating with vendors, and guiding L2/L1 teams. - Monitoring system performance and proactively addressing issues to ensure availability and reliability. - Ensuring closure of VAPT, AppSec, Compliance, IS Audit items within defined TAT. - Acting as the primary escalation point for complex issues and maintaining stakeholder communication. - Diagnosing, prioritizing, and resolving incident...
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Senior Support resource at our company, you will be responsible for managing and providing advanced technical support for FEBA Retail Internet Banking, Corporate Internet Banking, and Etax applications (L2/L3). You will be resolving complex issues by analyzing logs, tables, coordinating with vendors, and guiding L2/L1 teams. Monitoring system performance, proactively addressing issues to ensure availability and reliability will also be part of your role. Key Responsibilities: - Ensure closure of VAPT, AppSec, Compliance, IS Audit items within defined TAT - Act as the primary escalation point for complex issues, maintaining stakeholder communication - Diagnose, prioritize, and resolve in...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Senior Support resource for FEBA Retail Internet Banking, Corporate Internet Banking, and Etax applications (L2/L3), your role involves managing and providing advanced technical support. Your responsibilities include: - Resolving complex issues by analyzing logs, tables, coordinating with vendors, and guiding L2/L1 teams. - Monitoring system performance proactively to address issues for ensuring availability and reliability. - Ensuring closure of VAPT, AppSec, Compliance, IS Audit items within defined TAT. - Acting as the primary escalation point for complex issues and maintaining stakeholder communication. - Diagnosing, prioritizing, and resolving incidents while documenting resolution...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Senior Support resource at our company, your role will involve managing and providing advanced technical support for FEBA Retail Internet Banking, Corporate Internet Banking, and Etax applications (L2/L3). You will be responsible for resolving complex issues by analyzing logs, tables, coordinating with vendors, and guiding L2/L1 teams. Monitoring system performance, proactively addressing issues, and ensuring availability and reliability will be key aspects of your responsibilities. Additionally, you will play a crucial role in ensuring closure of VAPT, AppSec, Compliance, IS Audit items within defined TAT. You will be the primary escalation point for complex issues and maintain stakeho...
Posted 3 months ago
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