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Livekeeping (An IndiaMART Company) logo
Customer Support Executive Livekeeping (An IndiaMART Company)

0.0 years

0 Lacs

noida, uttar pradesh, india

On-site

We are hiring a Renewal Executive to manage and retain our existing customers. Your role is to make sure customers continue their subscriptions by providing clear information, resolving renewal-related issues, and ensuring a smooth renewal experience. Job Responsibilities Identify upsell and cross-sell opportunities within the existing customer base. Conduct product demos, feature walkthroughs, and value presentations tailored to customer needs. Monitor customer usage patterns and proactively reach out to recommend relevant upgrades. Build and maintain strong relationships with customers to increase product adoption. Collaborate with Customer Success and Support teams to understand customer ...

Posted 3 weeks ago

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