8 Feature Requests Jobs

You will be responsible for application installation and ensuring uptime at the client's side. Your key responsibilities will include: - Responding to client queries in a timely and accurate manner, whether through phone, email, or chat - Identifying client needs and assisting customers in using specific features - Analyzing and reporting product malfunctions, such as by testing different scenarios or impersonating users - Updating internal databases with information regarding technical issues and important discussions with customers - Monitoring client complaints on social media platforms and reaching out to provide necessary assistance - Sharing feature requests and effective workarounds w...

As a Customer Success & Relationship Manager, your role will involve serving as the primary point of contact for global AI developers and radiology AI companies. You will be responsible for building and nurturing strong partner relationships to ensure customer success by aligning our solutions with their clinical and research objectives. Your key responsibilities will include: - Serving as the single point of contact for global AI developers and radiology AI companies. - Building and maintaining strong partner relationships. - Ensuring customer success by aligning our solutions with their clinical and research goals. - Leading onboarding processes for new AI partners. - Providing in-depth tr...

Job Title: Developer Relations Specialist Location: Remote (Flexible working hours and US Pacific Standard Time hours sometime) Experience: 2+ years Client: Browserless.io Type: Full-Time Job Description: Browserless.io is seeking an experienced Developer Relations Specialist to educate, inspire, and engage our developer community. In this role, you'll create technical content, manage API documentation, and build demos that showcase the power of browser-based automation. Ideal candidates are passionate about developer engagement, thrive on feedback, and excel at turning product features into compelling stories and code samples Browserless Developer Relations Roles And Responsibilities: API d...

As an Operations and Customer Support Executive, you will be responsible for responding to client and internal queries in a timely and accurate manner, whether it be through phone, email, or chat. Your role will involve identifying customer needs, assisting in using specific features, educating customers, resolving basic technical issues, and ensuring smooth software adoption. Additionally, you will support the operations team by performing administrative and operational tasks, analyzing and reporting product malfunctions, and assisting in resolving team issues. **Key Responsibilities:** - Respond promptly to customer queries via phone, email, or chat. - Analyze and report product malfunctio...

At KenkoAI, customer success is more than just answering questions. It's about utilizing the information provided by customers as insights to contribute to Kenko's growth. Providing exceptional support to build trust with customers and clients lies at the core of the Kenko customer experience. The company is committed to delivering top-notch service efficiently and intelligently. To sustain Kenko's expansion and achievements, enhancing and scaling our rapidly evolving customer success operations is imperative. As a Product Support Specialist at KenkoAI, your primary focus will be on addressing Level 2 (L2) technical queries, ensuring customer contentment, and playing a role in enhancing the ...

As a Customer Support Representative, your primary responsibility will be to respond to customer queries promptly and accurately through phone, email, or chat channels, ensuring high levels of customer satisfaction. You will be required to identify customer needs and assist them in utilizing specific product features effectively. Additionally, you will need to analyze and report product malfunctions by conducting tests in various scenarios or replicating issues faced by users. It will be your duty to update our internal database with technical issue information and valuable customer discussions. Monitoring customer complaints on social media platforms and proactively engaging with customers ...

The role of Community Manager requires a creative, passionate, and driven individual to engage with users, build trust, increase product adoption, and serve as the voice of the customer within internal teams. You will act as a liaison between our users and the brand, managing interactions across various online platforms such as Meta, Instagram, Telegram, Discord, X (Twitter), and Reddit. Your responsibilities will include developing and executing community engagement strategies, overseeing the growth of online communities, addressing user queries promptly and positively, organizing events like AMAs and contests to enhance user engagement, gathering feedback and communicating bugs and feature...

As a Customer Success and Relationship Management professional, you will play a crucial role in serving as the primary point of contact for global AI developers and radiology AI companies. Your responsibilities will include building and nurturing strong partner relationships, ensuring customer success by aligning solutions with clinical and research goals, and leading onboarding processes for new AI partners. Additionally, you will provide in-depth training and support for integrating AI solutions, enabling partners to optimize technology within their radiology workflows. In the realm of Project Management, you will be tasked with overseeing end-to-end project delivery, managing deployment t...