Key responsibilities Invoice management: Prepare, generate, and send out invoices to clients accurately and on time. Payment collection: Monitor accounts, follow up on overdue payments, and apply incoming payments to client accounts. Discrepancy resolution: Investigate and resolve billing discrepancies and respond to client inquiries about their bills. Record keeping: Maintain accurate billing and client account records, updating them as needed. Internal collaboration: Work with other departments, such as sales and finance, to gather billing information and ensure alignment with company policies. Reporting: Prepare periodic billing reports for management and assist with month-end closing activities.
Core responsibilities Front-facing duties: Greet visitors, provide information, and ensure a welcoming and professional atmosphere. Communication: Answer and direct phone calls, take messages, and manage voicemails. Scheduling: Manage appointment calendars and schedule meetings for staff. Administrative support: Handle incoming and outgoing mail and packages, sort mail, and perform other administrative tasks like filing, data entry, and making copies. Office management: Monitor and order office supplies, and ensure the reception area is clean and organized.