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Debt Collection (US Process) GLOBELANCE

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

As a US Debt Collections Specialist at a fast-growing Business Process Outsourcing (BPO) specializing in Financial Services Accounts Receivable & Consumer Debt Recovery for US portfolios, your role will involve engaging customers via phone and digital channels to maximize recoveries while upholding regulatory and quality standards. Your responsibilities will include: - Performing account analysis and skip-trace research to locate debtors and update contact information using industry tools. - Managing disputes and escalations by investigating account discrepancies, coordinating with quality teams, and updating account status per client SLAs. - Meeting individual and team collection targets wh...

Posted 2 months ago

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