F&B Service Captain

Job Description

Windermere retreats is a 25 year old brand in hospitality operating two boutique stays Windermere estate at Munnar an 18 key property in a working cardamom & coffee estate. And River house a 5 room bungalow on the banks of river Periyar at Neriamangalam. Role : F&B Service Captain - You are the face of us to guests, simply put it from the moment they arrive at the dining room to when they leave, you are to make sure that they are comfortable and having a nice time - We are looking for a person who is passionate about hospitality - attends to guests requests & serve them accordingly, have to have good emotional skill, patience and provide for genuine attention to guest's needs - attend briefs and coordinate with other team members - Assures that attention is given to levels of hygiene, book keeping and team remains motivated - should be willing for interdisciplinary job roles, and should be flexible with the operations requirement - attend to guest requirements and note down feedback and communicate to heads - good inter-personal skills, and fluency in English, Hindi and Malayalam - willingness to learn - willingness to work as a team - pleasant and hospitable - its desired that candidates have 5 years of work experience in relative field of Hotels, restaurants, cafes - its desired that candidates have training in Hotel Managment studies 1 yr course and above It may be noted that accommodation and food is provided at the property. We offer our team members the option of 4 days of monthly offs that may be taken together in a month Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹27,000.00 per month Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person