146 Fault Management Jobs - Page 6

"We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place- where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Supervision of Installation, Testing and Commissioning. Ensuring that the work is done safely and without adverse impact on environment as specified in the company policies and local requirements. Ensuring the quality and schedule is maintained and executed within assigned costs. Adhering to legal requirements in relation with the work and work force. Customer Satisfaction Index Zero LTC Customer Satisfaction Timely Completion Zero Tolerance for Non Compliance. To produce quality execution in the required time frame of the project. Requirement Management Stake Holder Management Risk and Opportunity Management Managing the site activities towards the timely completion of the project. Ensure compliance with environment, local rules and safety requirements and standards procedures. Monitoring contractual terms and conditions with suppliers and sub vendors. Diploma/Bachelor of Electrical Engineering or Equivalent with 10-12 years of experience in Project Site Execution and Management. Electrical Installation of outdoor switchyard and indoor substation up to 220kV voltage level, E-House, Civil Works Knowledge of switchgear, Relays, SCADA, ELV, Civil integration, etc. MS Office and Auto Cad softwares working skill. Good communication Skills Multitasking skill Knowledge of installation rules and regulations. "WE DON'T NEED SUPERHEROES, JUST SUPER MINDS! WEVE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Smart Infrastructure at "

Role & responsibilities Technical competencies Good knowledge of service networks / GSM Network / WCDMA network / LTE service applications characteristics and capabilities; Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks General understanding call flows, channel concepts, site related issues, call control, signaling, digit analysis Mobile Telecommunications knowledge with telephony switching principles, transport networks, access networks, traffic concept, telecommunication networks & signaling, voice and data flows, value Added services Key Responsibilities Responsible for 1st Level Service Monitoring and Event Management, including Service & Resource Alarm Handling and Ticket management, Resource and Service Performance Monitoring, Incident Identification, Monitor Change Impacted Resources & Services, handle Service and Resource Incident Escalation from Operator, Assess Customer Complaint Trends Monitor all events in Customer's managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and escalate exceptions End to end responsible for the incident ticket lifecycle Responsible for 1st level Incident Management, including 1st Level Incident Resolution,Track & Manage Incident Resolution, send Incident Notification, report on Incident Status and Closing, Perform Incident Functional Escalation, initiate Problem Management, perform Field Maintenance, Corrective Maintenance and Execution Support Responsible to interact with the resource and service instances to intercept, validate and/or collect network, IS/IT/Telecom Infrastructure events information for distribution to related processes. Perform Remote Site Access Control, including One-off Logical Access Control for CR Execution and for Major/Critical Incidents, and Ongoing Logical Access Management Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations Responsible for 1st Level Assurance Support activities, including execution and support of Field Operations Preventive Maintenance, Support Change Execution, Authorize Change Execution Start, Monitor Change Planned End Time, perform 1st Level Preventive Maintenance Execution, execute 1st Level Security Preventive Maintenance, prepare reports Support Customer Experience Monitoring based on Use Cases, and Customer (End User) QoS Performance Assessment Preferred candidate profile

Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets. Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor. RF knowledge for 2G/3G/LTE/NR Understanding of Node alarms /events. Understanding of Radio KPI for each technolog y To ensure correct working methodology, escalation, and customer handling Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required. Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei. L1 Fault Management troubleshooting and alarms Clearing in the Network Good knowledge of operation and troubleshooting of multivendor telecommunication RAN equipments Ericsson/Huawei. Alarm Management for the assigned Network Services To investigate faults/cause related to system/network problems. To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR Understanding and troubleshooting of Node alarms /event s. To ensure correct working methodology, escalation, and customer handling Understanding of Radio KPI for each technology Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Excellent communication skills with good experience on customer/MSIP handling. 24*7 Operations working in shift. Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability, Integrity and other KPI. Analytical and synthesis capabilities Understand Machine Learning, Artificial Intelligence & Cloud technologies. Working knowledge of Scripting Preferred candidate profile from Telecom Industry

We are seeking an experienced freelance trainer to deliver corporate training on Omega-LX (Hark Technologies) version 8.5-6 . Training Scope: Operations & Maintenance (O&M) Fault Management / Troubleshooting System Administration Requirements: Strong hands-on experience with Omega-LX (VAS Core) Proven corporate/technical training delivery experience Ability to conduct both theoretical and practical sessions le & responsibilities Preferred candidate profile

We are seeking an experienced freelance trainer to deliver corporate training on Cisco Broadworks (CS Core) Version 2024.12. Training Scope: Operations & Maintenance (O&M) Fault Management / Troubleshooting System Administration Requirements: Strong hands-on experience with Cisco Broadworks (CS Core) Proven corporate/technical training delivery experience Ability to conduct both theory and hands-on sessions

Role & responsibilities Continuously monitor enterprise tools (e.g., Dynatrace, SolarWinds, Splunk, Prometheus, ServiceNow Event Management, etc.). Detect abnormal system behavior and service degradations through event correlation and anomaly detection. Ensure monitoring thresholds and dashboards are accurately configured and optimized. Analyze event patterns, reduce alert noise, and identify root symptoms from events. Classify events based on severity and impact; escalate confirmed alerts as incidents when required. Correlate events across infrastructure, application, and cloud layers to determine potential service impacts Collaborate with L2/L3, Network, Cloud, and Application teams for real-time response. Maintain event logs, shift handover reports, and status dashboards. Provide inputs to weekly/monthly reporting on alerts, false positives, and event trends. Support improvements in automation, noise reduction, and event workflow optimization. Coordinate with the Observability and Automation teams to enhance proactive monitoring capabilities. Participate in tool integration, testing, and continuous improvements in event management processes. Support compliance audits by maintaining traceability of event detection to resolution. Conduct periodic reviews of event rules and suppression filters to reduce false positives. Preferred candidate profile 7 to 9 years of experience in IT Operations, Event Monitoring, or Command Center/NOC. Strong hands-on experience with event management tools like ServiceNow Event Management, Dynatrace, AppDynamics, Splunk, BMC TrueSight, or equivalent. Knowledge of ITIL practices, especially Event Management, Incident Management, Problem Management. Experience working in a 24x7 operations environment, including night/weekend shifts. Understanding of cloud environments (AWS/Azure/GCP) and associated monitoring capabilities. Ability to identify false positives and drive monitoring optimization efforts. Good communication skills for shift handovers, war room coordination, and reporting. Experience coordinating with multiple support teams under high-pressure scenarios. Exposure to business-critical application support and service reliability practices. Demonstrated ability to work independently and collaboratively in a distributed team model. Preferred Qualifications ITIL v4 Foundation certified. Experience with observability platforms (Elastic, New Relic, Grafana, Prometheus, etc.). Scripting skills (PowerShell, Python, etc.) for automation of alert validation or report generation. Exposure to SRE practices or AIOps initiatives.

Core MS Specialist role which involves in maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3g,4g. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in the rectification of service-impacting faults and other system faults as necessary. Implementation of Software updates, including review release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, analysis performance post change Improve optimization of alarms, counters, and thresholds.

Core MS Specialist role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent. Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3G and 4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds.

FM Engineer's Core role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent. Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3 G,4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds.

As a Core Network Support Engineer, you will provide 24/7 L2 support for network elements, specializing in fault resolution, IMS, MSC network, and signaling. You will be responsible for network health checks, critical fault management, and coordinating with L3 support for timely fault resolution. You have: Diploma/ Bachelor degree with 6-14 years of experience in Cloud Core Network for 4G & 5G, with hands-on expertise in IMS, MSC, and signaling. Expertise in fault and configuration management, ensuring network reliability and optimal performance. In-depth knowledge of SIP, MAP, CAMEL, Diameter, and other telecom protocols for efficient fault resolution. Expertise in different Linux versions Proficient in scripting with Perl and Shell Well experienced in managing various risks during network changes and upgrades, ensuring performance remains optimal. It would be nice if you also had: Certifications in 5G, IMS, and network protocols. Experience preparing and executing test object lists (TOL). You will provide 24/7 L2 Support for fault resolution for core network elements, ensuring minimal downtime and optimal performance. You will be involved in developing and maintaining scripts for health checks, which will help monitor the network's status and address issues proactively. You will enhance your expertise in network protocols like SIP, MAP, CAMEL, and Diameter to resolve faults effectively. You will be gaining experience working with L3 support for complex fault resolution, developing strong troubleshooting and coordination skills. You will get to learn about the life cycle management of core network elements and how to ensure smooth commissioning and performance after upgrades. You will improve your ability to track KPIs and SLAs, ensuring that network performance meets customer expectations. You will be contributing to process improvements and assisting in maintaining a smooth, efficient operation for ongoing network maintenance. You will begain valuable experience in providing emergency support and handling critical incidents with speed and precision.

Core MS Specialist role which involves in maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's degree BE/B.Tech any stream minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Expertise in Fault and Configuration Management. Fully experienced with Cloud core technology. Very good knowledge of all Telecom protocols especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3g, and 4g. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. L2 fault investigations and root cause analysis to resolve issues within SLAs. Input into Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Escalation to Vendor for L3 support in the rectification of service-impacting faults and other system faults as necessary Implementation of SW updates including review release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis performance post-change. Improve optimization of alarms, counters, and thresholds.

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

Job Summary: We’re looking for a skilled Network Operations Service Desk and Fault Management with up to 2 years of experience: Responsible for Service Desk and Fault Management on Telecommunications Networks Understand, revise and prepare operational processes to assure the correct service appliance and improvement Control all project metrics and SLAs and promote a proactive resolution of potential issues Ensuring proper fault handling and review, collecting metrics and driving/monitoring correction policy Major contribution to project/program management Advanced business understanding, being capable of driving fault management reporting, meetings, prediction models and escalations. High level of Soft skills (communication, Problem-Solving, Interpersonal skills) Responsibilities: Support and Manage Cyient’s Operations Team Working closely with Incident Manager and Change Manager to ensure proper cross release management, prioritization and coordination, shall be responsible for Fault Management activities Follow-up and reporting of fault situations Prepare documentation and reporting for executive team on a weekly, monthly and quarterly basis. Prepare faults review documents and attend review meetings (lessons learnt). Specification, process definition, implementation, execution and analysis of faults Requirements: Flexibility and availability to support timetable adjustments, including out-of-hours, weekends and bank holidays by service demand and when previously agreed Master's or Bachelor's degree in Engineering, Telecommunications, Information Technology or Computer Science is a plus Strong drive & ability to coordinate work for project team members Strong customer focus, result and quality oriented Good interpersonal and teamwork skills Leadership skills Beyond the standard approach to solving problems Can-do spirit Responsible and committed Initiative, creative, flexible and analytical Ability to communicate and co-operate with other people in various situations Domain knowledge of cellular and broadband access technologies (GSM, UMTS, LTE, IP) Ideally having extensive experience of ITIL Process More than 2 years of experience in project leadership and management Preferred: Vendor training certifications (e.g., Ericsson, ZTE, Nokia, Huawei) Experience with other Mobile Operators networks in Operations and Support across Europe and/or US Fluent in English Team spirit, capacity to adapt to new projects and demands Good networking skills in international environments and ability to work with different cultures

Join our Team About this opportunity: Ericsson is currently looking for an experienced Domain Support Specialist who is passionate about maintaining and enhancing our technical capabilities in Automated Operations of Services. The successful candidate will handle a range of responsibilities, including diagnosis, rapid domain support, routine resource fulfillment, on-site technical support, in addition to organizing, managing, and conducting both proactive and reactive maintenance activities. Moreover, successful execution and implementation of change request will equally be part of this role. If you are an individual eager to contribute to the delivery and testing of particular services or resources while ensuring optimal operational efficiency, this role is for you. What you will do: Overall System Administration of NSN OSS Netact End-to-end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications. Integration of core nodes with NSN OSS. Trouble Ticket /Change Request handling as per SLA/WLA. Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for complex faults. To handle emergencies and on-call support (24X7). Solution Management for Customized Business Objects Templates / Reports. Coordination with 3PP support team for resolution. Coordination with external suppliers for 3PP Hardware Support. Administrator-level experience in Business Objects, Citrix or similar tools Knowledge in Linux-level scripting. The skills you bring: Minimum 1 to 2 years of relevant experience of which at least 1 year must have been spent working on NSN OSS (Netact). Should have good knowledge & understanding of GSM / WCDMA/LTE/5G. Good Knowledge & Skills on System Administration of NSN OSS. Good Knowledge & Understanding of TCP IP, Networking & Sybase environment and Linux. Should have good knowledge & understanding of Support Processes. Should be customer-oriented. Should work well under time constraints. Should have good oral & written communication skills. Should actively contribute to improvements and changes Why join Ericsson At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 771231

Join our Team About this opportunity: Ericsson is currently looking for an experienced Domain Support Specialist who is passionate about maintaining and enhancing our technical capabilities in Automated Operations of Services. The successful candidate will handle a range of responsibilities, including diagnosis, rapid domain support, routine resource fulfillment, on-site technical support, in addition to organizing, managing, and conducting both proactive and reactive maintenance activities. Moreover, successful execution and implementation of change request will equally be part of this role. If you are an individual eager to contribute to the delivery and testing of particular services or resources while ensuring optimal operational efficiency, this role is for you. What you will do: Overall System Administration of NSN OSS Netact End-to-end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications. Integration of core nodes with NSN OSS. Trouble Ticket /Change Request handling as per SLA/WLA. Customer Service Requests (CSR) handling (Analysis, Troubleshooting, and Corrective Maintenance) for complex faults. To handle emergencies and on-call support (24X7). Solution Management for Customized Business Objects Templates / Reports. Coordination with 3PP support team for resolution. Coordination with external suppliers for 3PP Hardware Support. Administrator-level experience in Business Objects, Citrix or similar tools Knowledge in Linux-level scripting. The skills you bring: Minimum 1 to 2 years of relevant experience of which at least 1 year must have been spent working on NSN OSS (Netact). Should have good knowledge & understanding of GSM / WCDMA/LTE/5G. Good Knowledge & Skills on System Administration of NSN OSS. Good Knowledge & Understanding of TCP IP, Networking & Sybase environment and Linux. Should have good knowledge & understanding of Support Processes. Should be customer-oriented. Should work well under time constraints. Should have good oral & written communication skills. Should actively contribute to improvements and changes Why join Ericsson At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 771231

Role description: At Arcadis IBI, The NOC expert will primarily oversee the implementation and operation of Network Management Systems (NMS), Element Management Systems (EMS), and Operational Support Systems (OSS) at the State NOC. He/she will ensure efficient network monitoring, fault management, and performance optimization. Role accountabilities: Oversee the installation, configuration, and commissioning of GPON/ IP-MPLS equipment at project locations. Ensure seamless integration with BSNL infrastructure and validate device performance. Coordinate with S-NOC and C-NOC teams for system reachability and monitoring. Conduct site acceptance tests and prepare relevant technical documentation. Resolve technical issues through onsite/offsite support. Maintain detailed network documentation including topologies and configurations. Ensure adherence to network security and project compliance standards. Collaborate with vendors/OEMs for escalations and issue resolution. Support junior technical staff and contribute to knowledge-sharing initiatives Qualifications & Experience: BE/BTech/ MCA in Electronics & Communication/Computer Science/Information Technology/Electrical & Electronics or equivalent recognized by AICTE/UGC/Ministry of HRD. Minimum 6 years of experience in: Installation, configuration, and testing of GPON/ IP-MPLS equipment. Site-level deployment and integration of network devices. Troubleshooting network issues and ensuring system uptime. Hands-on expertise in end-to-end configuration validation and ensuring connectivity to S-NOC and C-NOC for centralized monitoring. Familiarity with enterprise-level networks and multi-vendor environments. Professional Experience of at least 6 years in implementation & operations, maintenance. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging