146 Fault Management Jobs - Page 5

Service Specialist Engineer assure end to end fault incident problem management with main objective of resolution to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge. You have: Bachelors degree in engineering with good communication skills (both verbal and written). Technology Savvy - GSM / WCDMA / LTE / 5G Architecture. Overall, 6-10 years of experience in handling RAN telecom networks, preferably Fault Management from both Remote & field end. Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) - 3G/4G/5G. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL etc. Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei). Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G). Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA). Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Conduct Outage/Alarm Analysis and drive Problem management. Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions. Responsible to build Knowledge articles/ Knowledge Base and contribute towards Continuous improvement.

Service Specialist Engineer assure end to end fault incident problem management with main objective of resolution to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge. You have: Bachelors degree in engineering with good communication skills (both verbal and written). Technology Savvy - GSM / WCDMA / LTE / 5G Architecture. Overall, 6-10 years of experience in handling RAN telecom networks, preferably Fault Management from both Remote & field end. Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) - 3G/4G/5G. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL etc. Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei). Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G). Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA). Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Conduct Outage/Alarm Analysis and drive Problem management. Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions. Responsible to build Knowledge articles/ Knowledge Base and contribute towards Continuous improvement.

Service Specialist Engineer assure end to end fault incident problem management with main objective of resolution to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge. You have: Bachelors degree in engineering with good communication skills (both verbal and written). Technology Savvy - GSM / WCDMA / LTE / 5G Architecture. Overall, 6-10 years of experience in handling RAN telecom networks, preferably Fault Management from both Remote & field end. Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) - 3G/4G/5G. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL etc. Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei). Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G). Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA). Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Conduct Outage/Alarm Analysis and drive Problem management. Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions. Responsible to build Knowledge articles/ Knowledge Base and contribute towards Continuous improvement.

As an FM Core Specialist, you will ensure end-to-end fault, incident, and problem management, focusing on resolution within SLA/OLA targets. You will handle high-level escalations for network incidents and provide expert analysis and resolution for complex faults requiring deep technical and procedural knowledge. You have: 11-15 years of experience in Packet Core (4G/5G) with a degree equivalent to B.E./B.Tech. Candidate should have relevant technical experience on Ericsson Packet Core Domain (5G Core Nodes AMF, SMF, UPF, NRF and LTE Nodes - MME, EPG SGW/PGW, PCRF). Must have Hands on Experience on 5G/LTE/VoLTE E2E call flows. Good exposure in IMS architecture with all the nodes. Call flows of 5G / LTE like Registration, Re-Registration, De-Registration, VoLTE Call, Break-in / Break-Out, Hand-over, roaming etc. It would be nice if you also had: Knowledge of Cloud Native Architecture and experience on Microservices, Kubernetes, Dockers, Containers. Knowledge on LTE and 5G EPC / 5G Core Architecture Interface and Protocols. Understanding Service Based Architecture concepts/Network Slicing. Fault management/configuration of 5G SA Core Network and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Hand in Hand coordination with project for network integration activities and handle the Trouble ticket/CR within SLA. Customer Issue handling and ensuring the end customer services are maintained. MOP/WI preparation for the activities and new learnings and coordinate with care team for finding and analyzing the RCAs. Prepare, implement and verify the configuration and integration of a Node / System. Guiding team members to execute complex & critical configuration changes. Tracking of issues related to tools and timely escalation as per pre-defined matrix. Attending governance calls with region and internal teams. Also responsible for analyzing and implementation of feedback.

Service Specialist Engineer assure end to end fault incident problem management with main objective of resolution to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge. You have: Bachelor's degree in engineering with good communication skills (both verbal and written). Technology Savvy - GSM / WCDMA / LTE / 5G Architecture. Overall, 6-10 years of experience in handling RAN telecom networks, preferably Fault Management from both Remote & field end. Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) 3G/4G/5G. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL etc. Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei). Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G). Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA). Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Conduct Outage/Alarm Analysis and drive Problem management. Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions. Responsible to build Knowledge articles/ Knowledge Base and contribute towards Continuous improvement.

As an FM Engineer at Nokia, you will be a crucial member of our dynamic technical team, directly contributing to the stability and performance of our Redhat OpenShift Platform. Your role will involve end-to-end management of faults and incidents, ensuring we meet our SLA and OLA targets. You will proactively troubleshoot network issues, perform maintenance tasks, and collaborate across project teams to innovate and streamline processes. You have: 4-5 years of experience in Open stack Cloud with a degree equivalent to B.E./B.Tech. Experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Assist application team on resolving issues with pods like crash loopback, image pull back and other errors. Manage, Modify SCC based on custom requirement and assign to specific projects and perform certificate management when needed. Forecast capacity growth requirement and handle capacity increase and end to end architectural knowledge on ACM, ACS, ODF. It would be nice if you also had: Knowledge onRHOCP Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers). Familiarity with ticketing tool like ITSM, Incident management problem management change management. Fault management/configuration of Redhat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on cluster line performing patching, configuration changes, installing operators etc. Coordination with project for network integration activities and will manage the trouble ticket/CR within SLA and drive for Automation of tasks. MOP/WI preparation for the activities and new learnings and coordinating with care team for finding and analyzing the RCAs. Prepare, implement and verify the configuration and integration of a Node / System and will track issues related to tools and timely escalation as per pre-defined matrix.

As a Fault Management Engineer at Nokia, you will play a crucial role in end-to-end fault incident management, ensuring rapid resolution that meets SLA and OLA requirements. You will work closely with cross-functional teams, including project teams for network design reviews and integration activities, to troubleshoot complex network incidents and ensure seamless service for our customers. The work environment is dynamic and fast-paced, fostering innovation and continuous improvement. You have: 6-10 years of experience in International Roaming Solution. Expertise in fault management and incident problem resolution. Proficient in GSM, GPRS, CAMEL (prepaid) testing and troubleshooting. Knowledge of call-related messages (ISUP, SIP), routing, E2E 3G/LTE/5G message flows and PDP troubleshooting. It would be nice if you also had: Experience with IPX and GRX networks. Familiarity with MME- SGSN roaming configuration and knowledge of APN resolution concepts. Working experience with SCCP and MTP migration processes. Fault management/configuration of Internal Roaming Network and Coordination with Project teams for HLD/LLD/TOL/Design reviews. Handle the Trouble shooting ticket or Change Request within SLA. MOP/WI preparation for the activities and new learnings. Prepare, implement and verify the configuration and integration of a Node / System. Coordinating with care team for finding and analyzing the RCAs. Guiding team members to execute complex & critical configuration changes. Tracking of issues related to tools and timely escalation as per pre-defined matrix. Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedback from customers.

Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

About MasterCom MasterCom Technology Services is a leading software system integrator and IT services company focused on Cloud, Data, and AI . Since 2006, weve delivered critical technology solutions to telecom service providers, ISVs, and OEMs , earning global recognition for our technical expertise and customer-first approach. Our specialties include OSS/BSS, system integration, VMware services, cloud migrations, and managed services for clients ranging from startups to Fortune 100 companies. Role Description We are looking for an experienced Operations Manager to lead fault management operations. The ideal candidate will manage daily system operations, interact with clients, track and resolve issues, manage reporting, and lead a team of support engineers from our offshore support team. Key Responsibilities: Lead day-to-day system operations and performance monitoring Act as the primary point of contact for client communication and coordination Track open issues, drive resolution, and provide regular status updates Manage and publish daily/weekly/monthly operational and performance reports Oversee and guide an offshore team of L2 engineers handling fault management Ensure adherence to SLAs and operational best practices Identify opportunities for process improvement and automation Qualifications: Minimum 6+ years of experience in operations, with strong operations management background. (Preferably in Telecom and Fault Management Background) Proven experience in incident tracking, troubleshooting, and fault resolution Strong understanding of network infrastructure and telecom technologies Experience managing offshore teams and delivering client-facing reports Excellent communication, leadership, and stakeholder management skills Relevant certifications in IT operations or network management preferred

Responsibilities: - Fault management/configuration of CS Core Network.(VOLTE SDM) Coordination with Project teams for HLD/LLD/TOL/Design reviews Hand in Hand coordination with project for network integration activities Handle the Trouble ticket/CR within SLA Customer Issue handling and ensuring the end customer services are maintained MOP/WI preparation for the activities and new learnings Prepare, implement and verify the configuration and integration of a Node / System. Key Technical Skillset: - Candidate should have relevant technical experience on Ericsson IMS CS Core Domain (3G/4G5G Core Nodes CSCF,SBG,MTAS,IP Works, EMM,MSS,MGW,etc) or SDM Domain ( HLR,HSS, UDM,AUSF,MMTEL etc) Knowledge on Cloud Native Architecture and experience on Microservices, Kubernetes, Dockers, Containers Excellent knowledge on Core IMS Architecture Interface and Protocols. Must have Hands on Experience on /LTE/VoLTE and SDM E2E call flows Good exposure in IMS architecture with all the nodes Good Understanding on Service Based Architecture concepts/Network Slicing Call flows of 5G / LTE like Registration, Re-Registration, De-Registration, VoLTE Call, Break-in / Break-Out, Hand-over, roaming etc.

Working knowledge in 2G,3G ,4G/LTE 5GTechnology. Managing PS Core Nodes (SGSN, MME, GGSN, S/PGW, PCC(AMF,SMF) PCRF, PCEF,WMG, DNS .) for the PS Core Network. Experience in Ericsson packet nodes like SGSN-MME,EPG , WMG ,DRA Preference will be given for expert in handling Ericsson PS NE s. Performing Change management and Fault management activities in PS core elements. Managing all PS Core domain activities and to ensure consistency and continuity across the business. Participate in technical discussion during Critical and major network outages and other domain for PS core dependency activities. Providing 24/7 operations support and guiding the team members. Flexible to come in shift and handle the shift operations hassle free. Ensure compliance with all applicable policies regulatory requirements on Information Security. Adhere to ITIL process and regulations. Hands on Experience in configuration and fault management of packet core nodes like SGSN,MME,EPG,DRA,DNS etc Knowledge on VOLTE,VOWIFI call flow and exposure in evolving technologies like Cloud, SDN , Iot and 5GC

Minimum of 5+ (IP Integration Engineer) years of telecom experience in IP/MPLS /Nuage domain. Good knowledge of IP technical solutions - IPV4, IPV6, routing, switching, mpls Understanding of Service providers network operation Understanding of ip/mpls, services l2 vpn, l3 vpn , vll , wbx, leaf, spine etc. Hands-on in configuring routers/switches with Command Line Interface , Huwaei, Huwaei, Huwaei Cisco CCNA/CCNP of other vendors equivalent (e.g CCNA, JNCIA Huwaei) Knowledge of all or part of the set of protocols for IP/MPLSIGP, BGP, RSVP, LDP, etc and Mobile networks related interfaces and protocols 2G-3G-4G IP certifications in one or more suppliers (Nokia SRC, Huwaei, Juniper) are highly recommended, - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Field Maintenance Engineer is a role with the purpose to manage the telecom BTS sites. faults in time.FME must have sound knowledge on Nokia/Ericsson/Samsung/Huawei/ZTE Equipment.

The position requires a professional with a foundational understanding of networking protocols and products, who can independently handle troubleshooting and customer interactions with a focus on delivering service excellence. The role involves supporting experts with debugging, system analysis, and defect management, while also ensuring compliance with SLAs. Additionally, the individual will contribute to technical documentation, laboratory tasks, and product competency development. You have: Understanding of network-related disciplines with 1-2 years of relevant experience. Proven ability to troubleshoot complex network issues and ensure SLA adherence. Strong knowledge of protocols and products like GPON, MPLS, SDAN, and Wi-Fi 5/6. Proficiency in remote diagnostics and on-site support. Excellent written and spoken communication skills in English. It would be nice if you also had: Familiarity with software configuration, fault management, and functional testing. Ability to perform installations in a lab setting and assist with technical documentation. Knowledge of SQL, Linux, or programming languages (Java, Python), and familiarity with Nokia products (Lightspan, Altiplano, ISAM). Perform tasks with moderate guidance, ensuring adherence to guidelines and policies. Analyze information and propose solutions to resolve straightforward issues. Assist experts in debugging, system-level tracing, and protocol flow analysis. Support in identifying, reproducing, and characterizing defects. Communicate with customers for moderate to complex cases, providing support. Ensure escalated cases are handled within SLAs. Assist in software configuration, fault management, and functional testing. Aid senior experts in creating technical documents and guidelines.

Looking for a challenging role? If you really want to make a difference - make it with us! Siemens Energy is focused on helping customers navigate the world"™s most pressing energy problems. As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate"”all thanks to our employees. With us, you can do something significant that benefits society and human progress. Your New Role Site Installation Engineer (Electrical) We don"™t need superheroes, just super minds. The candidate shall be responsible for overseeing all technical, administrative, and commercial activities at the site. A dynamic and solution-oriented professional who can balance Siemens' technical solutions with customer expectations, driving project completion to the highest standards and on time. Responsibilities Responsible for all Technical/Administration/Commercial activities at the site. Managing customer expectations and concluding the project to the satisfaction of the customer. Ensuring that customer specifications are fulfilled. Coordinating with clients, contractors, and vendors to resolve queries and clarify scopes during erection and commissioning activities. Coordinating with vendors to expedite the sequential supply of materials/spares in line with site requirements. Liaising with vendors and the design team for site requirements, and reviewing engineering deliverables and vendor documents. Reviewing detailed engineering diagrams, datasheets, installation drawings, cable schedules, cable tray layouts, logic diagrams, and control room layouts. Verifying and certifying all electrical activities in bills. Inspecting and approving all electrical equipment and accessories. Making decisions on remodeling designs to suit site activities. Cross-verifying all equipment and accessories as per approvals and demands. Conducting quality checks on incoming materials, troubleshooting field instruments, supervising site activities, and inspecting electrical installation works and commissioning. Installing and commissioning field instruments such as transformers, substation panels, switches, pumps, motors, and lighting. Conducting cable and piping routing surveys and finalizing equipment and instrument locations. Providing location and other inputs for complete design engineering. Ensuring the implementation of Siemens Limited's EHS plans and policies for all project-related activities. Identifying hazards for all high-risk activities, assessing the risks, and defining control measures with site management. What We Offer: This role is based in Gurgaon, with the opportunity to travel across India and internationally for various project activities. In return, you"™ll get the chance to work with teams shaping the future of the energy industry and making an impact worldwide. We"™re Siemens. A collection of over 379,000 minds building the future in over 200 countries. We"™re dedicated to equality and diversity, making employment decisions based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.

Networks 3G GSM/WCDMA 4G / LTE / 5G – Nokia, Huawei, Ericsson , Samsung Required Skillsets - • Nokia, Huawei, Ericsson RAN elements (BSC/RNC/BTS/WBTS/MRBTS/mcRNC/SRAN/MORAN • OSS - NetAct / U2000 / M5000 / ENM

Fault management of any 3 OSS tools “exp in NMS systems (Nokia Netact, Huawei-U2000, Samsung-USM/CMS and Ericsson-ENM) Below mentioned URL to apply directly on our ATS: https://itsource.indovisionglobal.com/index.php?m=careers&p=showJob&ID=1472

As a Fault Management/Configuration Management Engineer - Radio, you will be involved in the daily Shift operations to handle network outages, be responsible for end-to-end troubleshooting until resolution, collaborating with multiple stakeholders across domains/teams, to maintain high network uptime & availability. You Have: Bachelors degree in engineering with good communication skills (both verbal and written) Minimum 3-to-5 years of Fault Management experience in handling RAN (Radio Access Network) telecom networks, preferably both Remote Technical Support & field experience. At least 2 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool) Extend Level 2 FM/CM support in RAN (Radio Access Network) domain (multi-technology, multi-vendor) Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei) Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Plan, prepare & implement Configuration/Optimization related network changes as required. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA) Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Rehoming / Recommissioning / Hardware / software parameter changes / upgrades. Contribute towards building Knowledge base & Problem Management.

Ericsson IMS & CS Core Domain (3G/4G5G Core Nodes CSCF,SBG,MTAS,IP Works, EMM,MSS,MGW,etc) or SDM Domain ( HLR,HSS, UDM,AUSF,MMTEL etc) Click and apply on the below link: https://surl.lu/yofram

Oracle Integration Cloud Jr. Developer (F2/F1) - Count: 1 Mandatory working experience in Oracle Integration Cloud Should be able to create new integrations using various adapters like FTP, Database, ATP, Cloud ERP, Cloud HCM, REST, SOAP etc. Build integrations with complex logic and various activities like switch, for, global variables, fault management etc. Ability to monitor and debug OIC integrations. Good understanding of Oracle Fusion interfaces Exposure to SQL and PL/SQL Exposure to FIN/SCM/HCM modules is added advantage Exposure to OTBI, BIP, Apex, VBCS is added advantage Exposure to EBS Technical and Oracle SOA is added advantage Execute unit testing and debugging be a good team player Overall 1-6 years of experience in Oracle Integration Cloud

The Program Manager is accountable for the end-to-end planning, execution, quality assurance, and successful delivery of their assigned scope. This critical role involves managing dependencies, risks, and quality targets, driving conflict resolution, ensuring adherence to established processes, and facilitating effective communication and collaboration Business and Development Units. You have: Bachelor s or master s 10+ years of experience with a technical background. 6-8 years of experience in project or program management roles, preferably in a technology-driven environment such as R&D or product development. Experience in project management, risk mitigation, and stakeholder collaboration. Experience in working in the network management systems is a plus. Experience in running teams with multiple cultures. It would be nice if you also had: Self-motivated well-organized individual who can prioritize work and handle multiple tasks. Excellent communication skills, handling of management reporting and escalations & can collaborate across teams/functions. Creative and analytical thinking, very imaginative to do exploration and systematic approach to solving problems. Able to work and understand complex issues and to work systematically and to be proactive in own area of responsibilities. Accountable for the overall planning, execution, and delivery of applicable Program items within own area, including change management and conflict resolution, risk management and opportunities, fault management, product verification, pilot/trial support, quality management and communications. Own milestones readiness declaration process within own area and conducts & deploys Lessons Learned for own area. Product program status reporting to agreed governance bodies and tools. Accountable for program quality and quality targets within own area, including VZ at program level, ensuring adherence to program quality criteria and DoD. Partners with BU/DU to complete root cause analyses ensuring appropriate corrective & preventative actions are defined & implemented. Drives program quality KPI deep dives and tracks Program quality KPIs, in -process measures and goals within own area. Drives conflict resolution focusing on product issue and Pronto resolution to ensure the delivery schedule is kept and ensures full engagement by impacted BUs/DUs. Ensures adherence to latest related/applicable way of working (WoW) and mode of Operation (MoO).

Fault management/configuration of Cloud services - OTC service catalogue Coordination with Project teams for HLD/LLD/TOL/Design reviews Hand in Hand coordination with project for network integration activities Handle the Trouble ticket/CR within SLA Customer Issue handling and ensuring the end customer services are maintained MOP/WI preparation for the activities and new learnings Prepare, implement and verify the configuration and integration of a Node / System Coordinating with care team for finding and analyzing the RCAs Guiding team members to execute complex & critical configuration changes Tracking of issues related to tools and timely escalation as per pre-defined matrix Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers. Key Technical Skillset: - Knowledge on Cloud Native Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers). Live experience in deploying / managing the Cloud Infra using OpenStack. VNF Management network functions on Kubernetes along with OpenStack & vCloudDirector (VMWare) Creation of new tenant Creation of new sub-tenant VNF/vApp onboarding using VNF image and packages (OVF, HOT, TOSCA formats) -VNF image onboarding and publishing into desired glance repository -VNF Creation of Server Resource Template(s) - VNF flavour(s) -Creation of cinder block volume storage -Creation of VNF networks (GUI or template) -Creation and updating of security groups applicable to VNF -Write HEAT template as per VNF Onboarding Design Input Template. -Onboarding HEAT template as package to VHA Cloud packages repository -VNF Instantiation (VM build) using Heat template -VNF validation and acceptance certification (VCA) artefacts and report vApp build using RHEL SOE & Required Flavour VNF backup and snapshot configuration VNF/vApp lifecycle management services. -Add & remove VM -Add remove virtual Network interfaces. Coordinate with other MSP to ensure that required inputs are available on time Technology Cloud infra Services- NFVI-CNIS Vendor/Product Ericsson

Technical Lead/ Senior Technical Lead, Network Operation Centre (Transmission) Job ID: 35372 Job Level: PT1 Core/ Advance Job Location: Gurugram/ Bangalore Function: COO Employment Type: Permanent Working pattern: Hybrid Why we need this role: At Colt, we are changing the perception of our business and industry sector. As part of this transformation, we are growing new services and teams to facilitate and drive the business to the next level. Colt provides world-class network and communications services to informationintensive businesses across Europe, Asia and North America. With local market understanding and global reach - Colt is big enough to deliver and small enough to care. To provide subject matter expert (SME) support to the team for managing complex and major network incident faults with first time correct investigation and troubleshooting with full responsibility 24*7. This involves managing the appropriate, timely level of escalation on complex, escalated and reoccurring network faults Work closely with cross functional teams within Colt and 3rd party suppliers to ensure that delivery of the architecture is fit for purpose and meets the NOC expectations Work independently and in a hands-on manner Participate/ Drive the technical design & NOC requirement from high level architecture through to detailed interface designs. Join us and you will be part of a fast-growing community of like-minded experts to grow and learn alongside you in your career. What you will do: Expert domain knowledge in multiple telecom technologies (DWDM, Ethernet and SDH) To act as an 2nd escalation point internally and support on call for Network incident driven escalations & Major network incidents 24*7 Develop and deliver a programme of continuous improvement, focusing on process, procedure and methods used to provide effective network management Significant contributor to the high performance work environment by establishing and achieving high standards consistent with our objectives Establishment of strong communication / relationships with functional leaders to enhance communication and co-ordination of network management activities Mentor employees with a strong pro-active growth mind-set Proactively identify and help to resolve gaps in the designs as they are found, through the build and test cycles Validate HLDs with user communities of the systems affected and providing sign off . Provides support to developers , project manager , business owners during implementation of projects, assist in design change requests. Deep understanding of Telecom Network design and architectures Participate in user acceptance testing, project workshops and other activities as a NOC user to ensure NOC requirements are met in a smooth manner and there is no NOC impact What we’re looking for: Skills & Experience • Technology specialist • Technical management of MNIs and complex faults 24*7 • Resolution manager for MNI • End to end fault resolution on escalated faults • Drive and track corrective actions • Support UAT and SIT testing • ISO audit compliance • Internal technical trainer for skill development • Internal ticket audit and feedback • Continuous process improvements • Participation in customer calls along with Sales/CRM/IM etc. • Ability to deal with Escalations (Internal/ external). • Proven experience in Telco Service Assurance and Trouble to Repair processes • Knowledge of Relational Database concepts and ability to review database structures and define high level query strategies • Working / Hands-on knowledge & experience of optical WDM & DWDM networks (Adva, Infinera, Nortel, Ciena, Nokia) and SDH • Working knowledge of Ethernet / Metro-Ethernet networks (Preferably Nokia Siemens Network MSP, Alcatel Lucent MSP ) Qualifications Essential:- Electronics & Communication Engineer (Diploma or B.E.) with 6+ years’ experience in Network Management / O&M profile in multi-vendor environment Results oriented Collaborative team player Desirable:- ITIL foundation. Fluent in English (written and spoken).

We are now looking for BO Operations Engineer who will handle and operate on a large scale "CS & PS network and CS & PS network Infrastructure" network by performing all level-2 operation activities plus creating internal knowledge bases sessions for information sharing purposes What you will do Fault management including TT handling and fault localization within SLA Configuration activities for new services Incident recovery within SLA Preventive and corrective maintenance activities Network configuration audits 2nd level operation engineers performance during shift time and share the knowledge and proper guidelines to assure their work quality and process consistency You will bring 7 to 14 years of experience in Telecommunications. Domain experience: (CS core / Packet core) at least 5-8 years. A clear understanding of 3GPP standards and different protocols, like SIP, Diameter, BICC, SIGTRAN ,CAMEL,MAP , ..etc Clear understanding for 2G/3G/4G core network nodes, protocols and signaling flow Detailed understanding of different voice core scenarios and signalling flows Detailed understanding of different data core scenarios and signalling flows Strong hands-on experience in O&M of different Voice Core CS nodes like MSC, MGWs, STP, UDC, APG, etc Good knowledge of Virtualization, Cloud NFVI, and NFVO is highly preferred. Very good knowledge of Packet Core nodes, SGSN-MME, GGSN (EPG), SAPC (PCRF) Very good understanding of Cloud technology and infrastructure Knowledge Good Understanding of Packet Core surrounding Nodes (Like IMS, OCC, IPWorks DNS, Charging Nodes) 5GSA and 5G NSA technologies understanding Roaming Data and call flow deep knowledge along with GRX part understanding IMS call flows Excellent IP background MPBN Knowledge Very good knowledge of Linux Excellent analytical & presentation skills. Plan and execute context specific analysis and problem-solving framework in collaboration with stakeholders and vendors. Innovate and implement experimental ideas and concepts to deliver value to the end consumers. Day to Day issue handling and reporting. Self-driven, self-motivated, ambitious, effective, and efficient in customer service skills Must have Good Communication skills (verbal & written) & Customer handling capabilities.