209 Fault Management Jobs - Page 2

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NA Minimum 7.5 year(s) of experience is req...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is requi...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is requi...

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible fail...

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible fail...

The L3 RAN Level Assurance Engineer is responsible for 2nd-level assurance and fault management across RAN technologies (2G/3G/4G/5G). The role focuses on triaging and resolving jeopardy alerts and customer-impacting faults within defined SLAs/WLAs, coordinating with field operations, L2/L3 teams, vendors and customers, and maintaining high operational standards in a 24x7 environment. What you will do: Monitor, triage and resolve jeopardy alerts and fault tickets within SLA/WLA targets. Perform initial ticket triage: analyse fault tickets, determine root cause where possible, and route accurately to L2/L3 or external vendors with clear instructions. Maintain clear, concise and complete ticke...

Operations Manager Fixed Line Order Management & Service Operations: BPO Total 6 to 8 Years of experience with minimum 1 year of experience as an Operations Manager in Mentioned Domain in BPO. Managing end-to-end Fixed Line Order Management and Service Operations, ( (voice, data, broadband, leased lines ) ) ensuring timely delivery of customer orders, adherence to SLA commitments, process optimization, and driving operational excellence. The role requires coordination across internal teams, vendors, and customers to achieve high quality service delivery. Strong knowledge of Fixed Line services (voice, data, broadband, leased lines). Expertise in order management systems, provisioning, and se...

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Network Security Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with vario...

As a skilled UDM Service Operations Specialist at Nokia, you will specialize in key functions such as Fault Management, Configuration Management, or Performance Management. Working independently within global guidelines and best practices, you will utilize your expertise to solve complex problems and contribute to process improvements. Key Responsibilities: - Work within one or more key functions of UDM Service Operations delivery in a large-scale environment - Collaborate within global guidelines and best practices of Managed Services functions - Resolve complex problems using specialist knowledge, analytical skills, and judgment - Enhance managed services process and practice improvements ...

As a Project and Operation Management professional, you will be leading and supervising team members of the Antivirus, Email, DCT, and DLP team. Your responsibilities will include: - Providing L2, L3 support to L1 Teams (Techteam/CST) for resolution of issues related to Antivirus, Email, DCT & DLP. - Monitoring uptime, performance & utilization of all Antivirus, DLP & Email Infrastructure. - Leading Configuration Change Management by initiating configuration changes, performing impact analysis, validation & approval, planning & execution of approved changes, and maintaining records for audit purposes. - Managing Incident Management by preparing incident management forms, maintaining incident...

As a UCC Collaboration Sr. Lead at Tata Communications, your role involves managing day-to-day network operations and maintenance in the Unified Collaborations domain. Your responsibilities include customer change requests, platform uptime, incident management, problem management, CFT/OEM Interlock, and escalation support for operations. You will play a crucial operational role in delivering results that directly impact daily operations, capable of instructing professional or technical staff, and reviewing the quality of their work. **Key Responsibilities:** - Create and maintain infrastructure to support field and network operations for enhanced efficiency and availability. - Manage new enh...

About this opportunity: We are currently seeking an innovative and dedicated Automated Operations Engineer to join our team at Ericsson. The role carries significant responsibility as you will be leading the coordination, support, and execution of 1st Level proactive and reactive maintenance activities. This is integral to ensure that services provided to our valued customers are consistently available and performing to the highest standards, in alignment with our Service Level Agreement (SLA). If you are passionate about continuous improvement and delivering superior service, we would love to hear from you. What you will do: - Engage in 1st Level Service Monitoring and Event Management. - M...

As an E2E Solution Architect - Fixed Network, you will play a crucial role in ensuring the smooth and uninterrupted operation of Broadband & Enterprise Services and Networks. Your responsibilities will include driving Preventive & Corrective Maintenance, mentoring teams managing various network activities, conducting network performance analysis, leading troubleshooting and resolution efforts, collaborating with stakeholders for quick resolution, managing escalations and outages, providing feedback for process improvements, and engaging in automation initiatives to enhance efficiency. You will also contribute to Network Strategy, Transformation, and Digitalization initiatives, and lead Servi...

We are seeking a highly skilled and motivated Operations Specialist to join our team. The ideal candidate will have a strong understanding of the NOC Operations, experience in Fault Management, Configuration Management, and Problem Management for Enterprise Networks (Private Wireless LTE. This role requires a blend of expertise in Multi-Domain Network Elements. You have: Bachelors degree with a minimum of 5 - 10 years of experience in L2 for IP & RAN. Good understanding of IPv4 & IPv6. Excellent Troubleshooting & Configuration experience on Nokia 7750 & 7250 routers & Nokia Air scale radio products. Good understanding of the ITIL Process Framework. Excellent problem-solving and analytical sk...

Job Description Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new...

We are looking for a skilled Associate Solution Architect with 5-9 years of experience to join our team in the Employment Firms/Recruitment Services Firms industry. Roles and Responsibility Design and implement scalable solutions using ITIL foundation and BMC Remedy ITSM. Manage fault management L1 processes and ensure high-quality service delivery. Develop and maintain UNIX fundamentals and commands for efficient system administration. Collaborate with cross-functional teams to identify and prioritize project requirements. Utilize JIRA for project tracking and management. Create PERL scripts to automate tasks and improve efficiency. Job Requirements Strong understanding of OSS foundation an...

Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend app...

Join our Team About This Opportunity We are seeking an E2E Solution Architect Fixed Network to join our team in Noida, India. In this role, you will handle Fixed Network (Core and Access) operations ensuring uninterrupted service availability for Broadband and Enterprise nodes in a multi-vendor environment. You will act as a technical leader, providing solutions for alarm monitoring, hardware/software/configuration issues, network optimization, and outage support while maintaining strict adherence to SLAs, compliance, and customer experience. This role requires strong technical expertise, leadership skills, and the ability to collaborate across multiple stakeholders including customers, thir...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Fortinet FortiGate Firewall Good to have skills : Network Security Implementation, Network Security Operations, Palo Alto Networks FirewallsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner...

3 to 5 years of 5G RAN testing experience. Experience in System Validation and Verification of gNB, DU and CU. End-to-End testing experience. Log analysis and troubleshooting for root caluse Experience in Call processing and understanding of call flow. IP Engineer with LTE/5G Experience Experience of Protocol testing Experience of writing test cases and scripts. System fault management (Analysis and Resolution).

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educationa...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational ...

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Endpoint Extended Detection and Response Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will lead the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). You will be re...

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Endpoint Extended Detection and Response Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a security analyst you will be responsible for Level 2 investigation of alerts\incidents, Platform management, Troubleshoot EDR/AV platform issues, Identify and implement Automation opportunitie...

Greeting from Leader Board HR Solutions ! We have urgent requirements for NOC Engineer for MNC- Qualification - Graduation Experience - 4yr+ Salary - Upto 20LPA Job location - Navi Mumbai Shift - 24/7 & 5days working Cab- Cab will be provided. Notice period- Immediate or 15days Interview process- 1st round online & 2nd round will be f2F. Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Lev...