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2.0 - 3.0 years

4 - 5 Lacs

Mumbai

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Location : Mumbai Skill Network L1 Resident Engineer-Job profile Level 1 IT Infrastructure Operations Typically monitor and manage IT Infrastructure at locations and central site. Resolving escalated IT Infrastructure related problems in coordination with Central team. Monitor alerts from Network Devices. Receive alerts, identify a fault, assign severity, local problem cause and follow troubleshooting procedures. Fault management with service providers: fault registration, trouble ticket initiation, follow up problems till resolution and escalation based on timelines and responses Trained to perform basic troubleshooting for IT Infrastructure issues. Educational Qualification: B.E/ B.Tech (CSE, ECE/IT)/MCA/MSc (CS) with Science Background. Experience: Minimum 2-3 years experience in network handling/network security/server management/virtualization management services with CCNA/RedHat or equivalent Certification.

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2.0 - 3.0 years

4 - 5 Lacs

Ahmedabad

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Battery Testing and Development Engineer Employment Type : Full Time Location : Ahmedabad Department : Power Electronics Design We are seeking a skilled Battery Testing and Development Engineer to support the development and qualification of lithium-ion battery systems for space applications. The role involves hands-on testing, validation, and integration of battery packs and Battery Management Systems (BMS) for space and Low Earth Orbit (LEO) missions. The ideal candidate will bring a strong understanding of aerospace-grade battery characterization, environmental testing, and technical documentation aligned with industry standards. Key Responsibilities Conduct functional, performance, and environmental testing on lithium-ion battery packs designed for spacecraft and aerospace missions. Validate battery behavior across thermal and orbital environments, including extreme charge/discharge profiles. Interface with space-grade BMS for configuration, diagnostics, and fault management. Operate automated test setups involving programmable power supplies, electronic loads, DMMs, thermal chambers, and SCPI-controlled systems. Log and analyze telemetry data for voltage, current, and temperature; compute SoC, capacity, and degradation profiles. Document test procedures, results, and corrective actions in line with ECSS, MIL-STD, UN 38.3, and ISRO requirements. Support battery design optimization including pack configuration, redundancy planning, and harness routing. Collaborate with system, QA/QC, and engineering teams to meet qualification targets and mission requirements. Qualifications and Skills Education and Experience Bachelors degree in Electrical Engineering, Power Systems, or a related field. 2-3 years of hands-on experience with lithium-ion battery packs and BMS in aerospace or defense-grade systems. Technical Skills Proficient in testing battery charging profiles (CC/CV, float, trickle) and C-rate-based discharge analysis. Familiar with lab instrumentation including Keysight/Rigol PSUs, Fluke DMMs, and thermal vacuum chambers. Understanding of test automation, scripting (preferably Python), and SCPI protocol. Experience with aerospace or defense standards such as ECSS-E-ST-20-07, MIL-PRF-32383, or ISRO guidelines. Preferred Skills Knowledge of thermal vacuum testing, radiation impact on batteries, and orbit cycling validation. Familiarity with low-outgassing materials, space-qual PCB design, and spacecraft power integration. Exposure to space agency workflows (e.g., ISRO, ESA, NASA) or defense mission cycles. Soft Skills Excellent documentation and analytical reporting abilities. Detail-oriented with a strong commitment to safety and compliance. Capable of working independently in a fast-paced, highly regulated engineering environment. Apply for a Battery Testing and Development Engineer Position Full name Contact number Email address Qualification Working experience

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6.0 - 10.0 years

9 - 13 Lacs

Chennai

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As an MS Core Expert, you will ensure end-to-end fault, incident, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in OpenStack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform a Daily health check of the cluster and fix issues based on observations. Implement and customize Grafana dashboards as required to effectively monitor the cluster. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes. Manage, modify SCC based on custom requirements and assign to specific projects, and perform certificate management when the existing certificates expire and when needed. Check cluster utilization and share reports to the business when needed. Forecast capacity growth requirements and handle capacity increase, and end-to-end architectural knowledge on ACM, ACS, and ODF. It would be nice if you also had: Knowledge ofRHOCP Architecture and experience in Microservices, Containers & Orchestration (Kubernetes, Docker). Knowledge of ticketing tools like ITSM, Incident management, problem management change management. Fault management/configuration of Red Hat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on the cluster line, performing patching, configuration changes, installing operators, etc. Hand in Hand coordination with the project for network integration activities, and will handle the trouble ticket/CR within SLA, and drive for Automation of tasks. Handling customer issues and ensuring that end-customer services are maintained. MOP/WI preparation for the activities and new learnings, and coordinating with the care team for finding and analyzing the RCAs. Prepare, implement, and verify the configuration and integration of a Node / System, and will track issues related to tools and timely escalation as per the pre-defined matrix. Assist the application team in resolving issues with pods like crash loopback, image pullback, and other errors. Assist in implementing best practices to configure readiness and liveness probes.

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10.0 - 15.0 years

7 - 11 Lacs

Bengaluru

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Core MS Specialist role which involves in maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's degree BE/B.Tech any stream minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Expertise in Fault and Configuration Management. Fully experienced with Cloud core technology. Very good knowledge of all Telecom protocols especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3g, and 4g. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. L2 fault investigations and root cause analysis to resolve issues within SLAs. Input into Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Escalation to Vendor for L3 support in the rectification of service-impacting faults and other system faults as necessary Implementation of SW updates including review release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis performance post-change. Improve optimization of alarms, counters, and thresholds.

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10.0 - 15.0 years

7 - 11 Lacs

Bengaluru

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Core MS Specialist role which involves in maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3g,4g. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in the rectification of service-impacting faults and other system faults as necessary. Implementation of Software updates, including review release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, analysis performance post change Improve optimization of alarms, counters, and thresholds.

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10.0 - 15.0 years

7 - 11 Lacs

Noida

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Core MS Specialist role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent. Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3G and 4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds.

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10.0 - 15.0 years

7 - 11 Lacs

Noida

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FM Engineer's Core role, which involves maintaining high-performance networks, integrating cloud solutions, and ensuring seamless operation of both virtualized and physical network components. Your specialist focuses on ensuring efficient network connectivity, performance, and scalability, leveraging cloud-based tools and technologies to support advanced mobile services. You have: Bachelor's or Master's degree or equivalent. Minimum 10 years of hands-on experience on EPC Cloud Network for 4G & 5G. Experience with Fault and Configuration Management. Experience with Cloud core technology. Working knowledge of all Telecom protocols, especially IMS/SIP, MAP, CAMEL, Radio access & Diameter. It would be nice if you also had: Good understanding of the interfaces of 3 G,4 G. Diameter (AVPs & result code), GTP Protocol knowledge. Comfortable in different versions of Linux and scripting both Perl and shell. Provide 24/7 L2 support on relevant elements. Perform L2 fault and service restoration. Perform L2 fault investigations and root cause analysis to resolve issues within SLAs. Input Incident Reports and Problem Management. Update TT with L2 fault information, impact analysis, and rectification. During critical and escalated major fault rectification, participate in fault management as requested by the Incident Manager and attend the bridge conferences as per the WLA. Connect with the vendor for L2 support in rectifying service-impacting faults and other system issues as necessary. Implementation of Software updates, including review of release notes, impact/risk assessments, FAR (participate in FAR to up-skill for GAR rollout), GAR, and analysis of performance post change Improve optimization of alarms, counters, and thresholds.

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2.0 - 3.0 years

11 - 15 Lacs

Noida

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As Site Engineering Specialist you will ensure all technical, safety, and operational processes for the sites allocated to you. You will align with project specifications, codes, and regulations while maintaining the sites. You will be working with customers, and integration teams to perform activities as per site design and integration of all the node parts of a product/solution. You have: Diploma/B.E/B.Tech with 2-3 years of experience in field level maintenance on telecom nodes. Good understanding on telecom architecture, and principles of radio elements.. Experience in alarm management, and fault management. Experience in performing tasks with a high-level safety as per the given plans and policies. It would be nice if you also had: Provides informal guidance and support to new team members regarding the procedures to follow and the specific tasks required to perform the job effectively. Specialized or broader knowledge of theory and principles within a professional discipline. You will participates as individual contributor to team, usually with limited professional expertise. You need to make decisions affecting own work within set parameters, elevates others. You need to priorities with supervisor. High personal or low collegial interaction. You will be acting as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments.

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6.0 - 11.0 years

7 - 11 Lacs

Noida

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As a Core Network Support Engineer, you will provide 24/7 L2 support for network elements, specializing in fault resolution, IMS, MSC network, and signaling. You will be responsible for network health checks, critical fault management, and coordinating with L3 support for timely fault resolution. You have: Diploma/ Bachelor degree with 6-14 years of experience in Cloud Core Network for 4G & 5G, with hands-on expertise in IMS, MSC, and signaling. Expertise in fault and configuration management, ensuring network reliability and optimal performance. In-depth knowledge of SIP, MAP, CAMEL, Diameter, and other telecom protocols for efficient fault resolution. Expertise in different Linux versions Proficient in scripting with Perl and Shell Well experienced in managing various risks during network changes and upgrades, ensuring performance remains optimal. It would be nice if you also had: Certifications in 5G, IMS, and network protocols. Experience preparing and executing test object lists (TOL). You will provide 24/7 L2 Support for fault resolution for core network elements, ensuring minimal downtime and optimal performance. You will be involved in developing and maintaining scripts for health checks, which will help monitor the network's status and address issues proactively. You will enhance your expertise in network protocols like SIP, MAP, CAMEL, and Diameter to resolve faults effectively. You will be gaining experience working with L3 support for complex fault resolution, developing strong troubleshooting and coordination skills. You will get to learn about the life cycle management of core network elements and how to ensure smooth commissioning and performance after upgrades. You will improve your ability to track KPIs and SLAs, ensuring that network performance meets customer expectations. You will be contributing to process improvements and assisting in maintaining a smooth, efficient operation for ongoing network maintenance. You will begain valuable experience in providing emergency support and handling critical incidents with speed and precision.

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4.0 - 9.0 years

3 - 5 Lacs

Hyderabad

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Role & responsibilities 1. Handle Zone wise Service restorations. 2. Ensure safe work environment and adherence to safety norms. 3. Adherence and maintenance of 100 % quality service restoration 4. Handling Vendors, Machine and Material 5. Responsible to ensure customer uptime for his Zone 6. Responsible for tracking Network Engineers for desired productivity 7. Conducting Reviews on service levels with Network Engineers 8. Tracking of material consumption through CRM 9. Handling escalations related to Fault repair 10. Tracking of Nodal, Wrong ticket escalations 11. Coordinates with Store In charge for material 12. Take update on the pending tickets with Engineers Preferred candidate profile Minimum 3 years of total work experience, relevant experience in ISP preferred Hands-on experience in handling teams with stipulated service levels. Excellent communication skills Should possess strong technology awareness

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3.0 - 7.0 years

2 - 5 Lacs

Chennai

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Opportunity for Telecom Service Assurance Engineers : Overview: MVNO (Mobile Virtual Network Operator) successfully requires a blend of telecom expertise , IT systems knowledge , and business acumen Role & responsibilities Responsible for the equipments operation and maintenance (Fault, configuration, alarm, performance, and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs. Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues. Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability. This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades, and repairs for IP, Transport, Voice and Mobility, and WLA ATMs. Maintain quality standards to achieve optimal levels of operation and KPI targets. Provide last mile support for service assurance of all business segments across TCL. Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches. Ensure adequate monitoring of various network aspects panning across different services and ensuring quick and appropriate resolution of network issues (remote as well as on-field). Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc. Lead implementation for any new network updates, Planned Activities, and Change Management. Correct network and SOC problems effectively and promptly. Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems). Establishes tools and procedures to monitor network performance. Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services. Preferred candidate profile Location - Chennai Shift -Flexible to work in US Shift (Night Shift) - 2 Way Cab and Shift Allowances Provided Work Mode - Work from Office (5 Days work week - Rotational Week-off) Notice - Preferred Immediate joiners/1 Month Technical Skills: Understanding of Mobile Technologies: GSM, UMTS, LTE, VoLTE, and 5G. Core Network Knowledge: Familiarity with HLR/HSS, GGSN/PGW, MSC, STP, and Diameter/SIGTRAN protocols. SIM & eSIM Management: Knowledge of SIM provisioning, OTA updates, and eSIM profile handling. Good to Have: ITIL Framework: Knowledge of incident, problem, and change management processes. Communication & Escalation: Clear documentation, timely escalation, and coordination with MNOs and vendors. Analytical Thinking: Ability to correlate alarms, KPIs, and customer complaints to identify root causes. OSS/BSS Expertise: Experience with billing systems, CRM, mediation, and provisioning platforms. API Integration: Ability to integrate with MNOs, MVNEs, and third-party services using REST/SOAP APIs. Note: Interviews will be conducted virtually in MS Teams.

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10.0 - 12.0 years

5 - 9 Lacs

Gurugram

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"We're improving the way we live and work by intelligently connecting energy systems, buildings, and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place- where resources are valued, where impact on the world is considered, where sustainable energy is delivered optimally and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components, and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Supervision of Installation, Testing and Commissioning. Ensuring that the work is done safely and without adverse impact on environment as specified in the company policies and local requirements. Ensuring the quality and schedule is maintained and executed within assigned costs. Adhering to legal requirements in relation with the work and work force. Customer Satisfaction Index Zero LTC Customer Satisfaction Timely Completion Zero Tolerance for Non Compliance. To produce quality execution in the required time frame of the project. Requirement Management Stake Holder Management Risk and Opportunity Management Managing the site activities towards the timely completion of the project. Ensure compliance with environment, local rules and safety requirements and standards procedures. Monitoring contractual terms and conditions with suppliers and sub vendors. Diploma/Bachelor of Electrical Engineering or Equivalent with 10-12 years of experience in Project Site Execution and Management. Electrical Installation of outdoor switchyard and indoor substation up to 220kV voltage level, E-House, Civil Works Knowledge of switchgear, Relays, SCADA, ELV, Civil integration, etc. MS Office and Auto Cad softwares working skill. Good communication Skills Multitasking skill Knowledge of installation rules and regulations. "WE DON'T NEED SUPERHEROES, JUST SUPER MINDS! WEVE GOT QUITE A LOT TO OFFER. HOW ABOUT YOU Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow Find out more about Smart Infrastructure at "

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2.0 - 5.0 years

4 - 8 Lacs

Pune

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Mandate skills- fault management , ethernet , network transmission , incident management , transmission equipment The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain

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3.0 - 5.0 years

5 - 9 Lacs

Bengaluru

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Job Title: Java OTN Developer Primary Skill: Java Springboot, Microservices, NMS/EMS, OTN, FCAPS & Fault Management Secondary Skill: Optical, DWM, SONET/SDH, OTN Experience on core Java and spring boot Mandatory skills : Experience in Network management system( NMS/EMS ) and basic features such as FCAPS . Knowledge on Linux Experience in Optical testing and OTN configuration Mandatory Skills: Telecom Packet Optical NE OAM SW. Experience3-5 Years.

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6.0 - 10.0 years

2 - 13 Lacs

Hyderabad, Telangana, India

On-site

Bachelor's or Master's degree in electronics or similar Proficient in configuration and Integration of AUTOSAR Diagnostics Stack . Experience in configuration and Integration of AUTOSAR communication Stack would be add on Proficient in Automotive Embedded Software development using Embedded C programming . Experience in working in Application SWCs, Defect/fault managment. Good hands on with AUTOSAR Application SW integration processes and RTE generation Experience in working with AUTOSAR Base software development and Configuration would be add on. Experience with ISO-14229 UDS protocol or KWP protocols & Diagnostics Service Implementation and Boot-loader Development. Experience in working with CAN, Flexray, LIN, SENT, SPI Bus-Systems. Experience in the following areas: static analysis tools (such as QA_C, Polyspace), MISRA and generally accepted embedded coding practices. Good knowledge with Debugger tools (TRACE-32, UDE). Good knowledge with Vector tools (CANalyzer, CANoe & CANape). Experience in working in Application SWCs. Very good in Embedded C programming Secondary Skills : Knowledge of requirement management tools (DOORS). Knowledge of SW Design using UML. Knowledge of configuration management tools: MKS/PTC. Knowledge of V cycle development and review methods Good to have experience with SW development process following (Automotive) SPICE Experience with standards related to safety like ISO26262, IEC61508, etc. is prefered

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6.0 - 10.0 years

3 - 12 Lacs

Hyderabad, Telangana, India

On-site

6-10 years of experience in developing AutoSAR / embedded software for automotive safety applications. To be precise, candidate should be excellent in AutoSAR DCM/DEM configuration, C programming, Diagnostics, UDS, Fault/Defect management. Primary Skills : Bachelor's or Master's degree in electronics or similar Proficient in configuration and Integration of AUTOSAR Diagnostics Stack . Experience in configuration and Integration of AUTOSAR communication Stack would be add on Proficient in Automotive Embedded Software development using Embedded C programming . Experience in working in Application SWCs, Defect/fault managment. Good hands on with AUTOSAR Application SW integration processes and RTE generation Experience in working with AUTOSAR Base software development and Configuration would be add on. Experience with ISO-14229 UDS protocol or KWP protocols & Diagnostics Service Implementation and Boot-loader Development. Experience in working with CAN, Flexray, LIN, SENT, SPI Bus-Systems. Experience in the following areas: static analysis tools (such as QA_C, Polyspace), MISRA and generally accepted embedded coding practices. Good knowledge with Debugger tools (TRACE-32, UDE). Good knowledge with Vector tools (CANalyzer, CANoe & CANape). Experience in working in Application SWCs. Very good in Embedded C programming Secondary Skills : Knowledge of requirement management tools (DOORS). Knowledge of SW Design using UML. Knowledge of configuration management tools: MKS/PTC. Knowledge of V cycle development and review methods Good to have experience with SW development process following (Automotive) SPICE Experience with standards related to safety like ISO26262, IEC61508, etc. is prefered

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3.0 - 7.0 years

3 - 7 Lacs

Noida

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Join our Team About this opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc). Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. What you will do Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. You will bring Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain

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10.0 - 15.0 years

15 - 30 Lacs

Pune, Chennai, Bengaluru

Hybrid

Hi All, We are looking for HPE automated assurance tool candidates Location: Pan India NP: Immediate to 30 Days. OSS, Automated Assurance Specialist, Fault management, AA (automated assurance) Must have knowledge of the HPE Automated Assurance tool (HPE AA). Key Responsibilities: Migration of legacy fault Mgmt . setup (Netcool Omnibus) to HPE AA solution. Implementation & Configuration : Install, configure, and integrate HPE Automated Assurance solutions into the GCP infrastructure. Monitoring & Optimization : Develop and deploy monitoring strategies to proactively identify and resolve issues within the Cloud IT environment. Automation : Design and implement automation workflows to streamline IT operations and improve efficiency. Incident Management : Respond to and resolve incidents identified by the HPE Automated Assurance system, working closely with other IT teams to ensure timely resolution. Performance Analysis : Analyse system performance data to identify trends, bottlenecks, and areas for improvement. Documentation : Create and maintain comprehensive documentation of the HPE Automated Assurance system configurations, processes, and procedures. Training & Support : Provide training and support to IT staff on the use and capabilities of the HPE Automated Assurance system. Collaboration : Work closely with other IT teams, vendors, and stakeholders to ensure alignment and integration of assurance solutions with business needs. Compliance & Security: Ensure compliance with relevant standards, policies, and regulations, and support security initiatives as per the best practices adopted across organizations to protect IT infrastructure and application

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2.0 - 6.0 years

8 - 14 Lacs

Chennai

Work from Office

Eligibility Criteria : - Bachelors degree in Engineering (3-5 years of experience) Technology : Huawei, Ericsson ,Cisco, VAS (SMSC , MMSC, CRBT, etc.) Job Description : - Network Monitoring for Alarms in Huawei Network NMS - VAS - SMSC MMSC, Bulk Message Server BMS, USSD, OTA(Over the Air), Messaging Gateway Server, CRBT, VMS Voice Mail Server, Miss call alert node level alarm monitoring and troubleshooting Hand on experience in below mentioned VAS nodes : 1. SMSC 2. MMSC 3. MissU Miss call Alert 4. BMS - Bulk Message Server 5. CMS 6. VOM Voice Mail Server 7. OTA - Over the Air activation 8. Collectcall and USSD 9. DOB (Handled by SLA) 10. RBT - (Handled by the Huawei) 11. BULKMAN - Reacting at the right time to the service affecting issues - Manages/Uses the Alarm Management processes and tools to detect, Assign the problems in line with Operator/other SLAs and internal OLAs - Opening trouble tickets from network alarms or external fault reports, escalating trouble tickets, both technical and management. - Liaises with Customer Care organisations regarding Network outages - Supports end-end support, coordination and control of assigned Trouble Tickets - Supports Major service outage investigations and follow up - Ensures planned outages are carried out/rolled back in maintenance window - Ensures Operator Customer Care is fully updated for service affecting outages - Alarm Monitoring, Fault Localization/Correction/Verification - Corrective Maintenance (centralized routines) - Liaises with subcontractors and 3rd parties to resolve faults - Liaises with other service providers regarding network outages - Should be open to work in night shifts (24/7 support) - Engineer should be ready to provide emergency support during out of office hours Processes & Tools : - ITIL Foundation recommended - Knowledge of processes (e.g. : incident restoration, network change management, network optimization process, incident and problem management) preferred. - Knowledge of tools : BMC REMEDY/ITSM, NetCool, CANVAS Converged Service Platform, Seibel other platform tools preferred. Key skills : - Good Communication and inter personal Skills - Experience in Operations and preferably Managed Services - Analytical Skills. - Process Orientation , Time Management Software Skill : - SQL and Oracle databases (preferably DBA) - Visual basic, MS Acces, Microsoft office

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5.0 - 10.0 years

15 - 30 Lacs

Pune, Bengaluru, Mumbai (All Areas)

Hybrid

Job Summary: We are seeking an experienced Oracle Integration Cloud Specialist with a Good understating in OIC integration patterns, knowledge of OIC connections and connection configuration role (Trigger, Invoke, Trigger and Invoke), OIC fault handling (Fault Handler) Required 4+ years of hands-on experience in OIC activities like Stage file, Local integration invoke, Wait, Fault activity. Various operation supported by stage file activity (list files, zip etc.) Good hands-on experience in SOAP, REST, DB, FTP, ERP connections in OIC. Various operations supported by FTP connection (download, list files). DB connection implementation in OIC orchestrated integration. Good hands-on experience in either FBDI based integration or web service-based integration. Knowledge of Report service is a plus, but not mandate. Good hands-on experience in monitoring, debugging of OIC integration and migration of OIC components. Good hand-on experience of Lookup configuration. Knowledge of Library configuration and certificate & Key management is a plus, but not mandate. Understanding of large file manipulation with segment read is a plus, but not mandate. Understanding of Encryption and decryption in FTP connection and stage file activity is a plus, but not mandate. Good hands-on experience of SQL and basic of PLSQL. Knowledge of BIP report is a plus, but not mandate. Excellent analytical and problem-solving skills Strong communication and interpersonal skills for effective collaboration with cross-functional teams Experience in Kafka and OCI Streaming is good to have skill Preferred Qualifications: Oracle Cloud Platform Application Integration certification Interested candidates can share your resume jasleen@hiresquad.in or call 8766331528

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5.0 - 9.0 years

6 - 10 Lacs

Bengaluru

Remote

Senior Technical Services Cross Technology Systems Integration Specialist / Technical Lead Your day at NTT DATA The Senior Cross Technology Technical Services (TS) Systems Integration Specialist Technical Lead is involved in highly complex environments for installation, integration, deployment, configuration and fault management. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards expert level certification, whilst at the same time developing business knowledge. This role has advanced proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer Experience, Collaboration and/or End User Compute. What you'll be doing Key Responsibilities: Interacts with clients on site and remote to meet more complex requirements of a solution. Escalates unresolved problems and issues to the relevant third parties. Delegates lower complexity tasks to engineers and technicians. Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required. Writes reports and proposals and completes and maintains project documentation. Assists with the documentation of standard operating procedures relating to installations and fixes. Acts as coach and mentor to more junior Implementation Engineers and Technicians. Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets. May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management. Included in complex design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Engages vendors for priority escalations or bugs found during deployments. Performs any other related task as required. Knowledge and Attributes: Advanced understanding and appreciation of technical design and business principles. Advanced project fundamental and administration ability. Advanced project fundamentals which are demonstrated in the execution of installations and other assignments. Advanced customer engagement skills. Advanced relevant domain specialist knowledge. Excellent verbal communication skills. Client focused and displays a proactive approach to solving problems. Advanced ability to coach, mentor and provide guidance to team members. Ability to take ownership as technical lead during project lifecycle. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Collaboration - Valid CCIE Collaboration Certification required. Customer Experience - NICE plus 3 additional NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification CXOne Advanced Certification; CXOne ACD Administrator Certification. Additional - Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform; Avaya VOIP Integrations; Cisco VOIP Integrations. Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording. Avaya certification plus additional such as Avaya Aura Core Avaya Aura Contact Centre Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya Experience Portal Administration. Verint certification and additional such as Workforce Management (WFM); Interactions; Speech; DPA. Genesys foundational courses; Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics; Level 4 - Genesys Cloud: Edge Networking; Genesys Cloud - Edge BYOC Premise Configuration; Genesys Cloud - Edge How it Works; Genesys Cloud - Edge WebRTC; Genesys Cloud - Edge Survivability; Genesys Cloud - Edge BYOC Premises and Edge Introductory Concepts; Genesys Cloud - Edge Troubleshooting; Genesys Cloud - API Conversation Management; Genesys Cloud - API User Management; Genesys Cloud - API Workforce Management; Genesys Cloud - API Real-Time Reporting; Genesys Cloud - API Quality Report Generation; Genesys Cloud - API Historical Report Generation; Genesys Cloud - API Authorization; Genesys Cloud - API Introduction to the Platform API Genesys - Decisions Administration; Genesys - Decisions Strategic Planning. Data Centre - Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage. Dell PowerEdge servers, Unity, PowerStore, Recoverpoint Appliance/VE, PowerScale Isilon PowerProtect/Data Domain, VxRail, VMware Certified VCP-DCV, vSAN, SRM. Dell Information Storage Associate - DCA-ISM. Veeam Backup and Recovery VMCA . Veritas Netbackup Admin and implementation. Azure Fundamentals. Cisco UCS Servers. Cisco MDS and Brocade SAN Switches - Zoning. Nutanix HCI NCP. End User Compute - Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft 365 Certified: Teams Administrator Associate; AZ-103: Azure Administrator Associate; Microsoft Certified - Azure Identity and Access Administrator; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified Solutions Associate - Server 2016; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified - Azure Virtual Desktop Specialty; AZ-300 - Microsoft Azure Architect Technologies. Microsoft Certified - Azure Virtual Desktop Specialty. Networking - Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCIE, JNCIE, ACMP etc.; Cisco Dev Net certification. Security - Azure Certified Solutions Architect PCNSE FCE CCNP Security CISSP Automation certifications or equivalent preferred. Cloud Security certifications and certifications such AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCIE CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCE, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Certified Solutions Architect, Azure Administrator Associate is advantageous. Certifications relevant to the services provided (certifications carry additional weightage). Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud; Networking (Firewalls, LAN, VPN); Automation; MS Office365. Power BI Administration; Scripting (PowerShell); ZTNA. Required Experience: Advanced work experience in a technical implementation engineering technologies such as Networking, Data Center, Security, Customer Experience, Collaboration and/or End User Compute etc. Advanced experience engaging with clients and conducting presentations. Advanced report writing experience. Advanced project management experience. Required Experience (Specific to Collaboration) - Advanced experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre Express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems. Advanced experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS. Advanced experience with Border Element, media resources, SRST/SRSV. Advanced experience with Cisco Unified Contact Center Express, including but not limited to UC Manager integration, scripting, high availability clustering. Advanced experience with design and implementation for UC environment. Advanced experience with CME/CUE. Advanced experience in dial plan designs and implementation. Advanced experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers and wireshark. Advanced experience with Cisco TelePresence video solutions. Advanced experience with Cisco audio and video conferencing solutions. Advanced experience with Webex Calling and Webex Contact Centre solutions. Advanced experience with voice carrier systems i.e.. Openserv, Neotel, Vodacom, MTN, Experience with multi-cluster call manager environments. Advanced ARC and Call Cabinet expertise is advantageous. Required Experience (Specific to Security) - Advanced experience in SOC Analysis Operations. Advanced experience in SIEM usage for investigations. Advanced experience in Azure or AWS or GCP. Advanced experience in Security technologies like Firewall, IPS, IDS, Proxy etc. Advanced experience in technical support to clients. Advanced experience in handling security incidents end to end. Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools. Advanced experience in log collection mechanism such as Syslog, Log file, DB API. Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools. Advanced experience in web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling. Advanced experience in sound practices on securing data and systems by applying appropriate authentication and authorization controls. Advanced experience in Event Driven Development and asynchronous operations. Advanced experience in scripting languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef. Workplace type : Remote Working

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4.0 - 9.0 years

30 - 40 Lacs

Pune

Remote

Our Client is an IT services and consulting organization based in Pune, India with over a decade of experience specializing in digital transformation and technology modernization. Their core services include application and technology modernization, cloud enablement, enterprise software solutions, cybersecurity, data management and analytics, and custom development. Job Title: Oracle Integration Cloud Specialist The ideal candidate will have 4- 10 years of hands-on experience in Oracle Integration Cloud (OIC) including integration patterns, connection configuration (SOAP, REST, DB, FTP, ERP), Fault Handling, FBDI/Web Service Integrations, Monitoring, SQL and OIC Component Migration. Why should you consider this opportunity? 1. Attractive Salary & Benefits 2. Good work-life balance 3. Clients are world's leading consulting firms and Fortune 100 companies.

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1.0 - 6.0 years

3 - 6 Lacs

Noida

Work from Office

Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely response to tickets. Service KPI/Alarm Monitoring and Ticket Management for Ericsson and Huawei vendor. RF knowledge for 2G/3G/LTE/NR Understanding of Node alarms /events. Understanding of Radio KPI for each technology To ensure correct working methodology, escalation, and customer handling Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Escalation support for Service surveillance and (on-site) service. Ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. Performs analysis to proactively detect possible failures. This shall ensure incident restoration and repair because of its own analysis or when prompted by MS Automated Service Function processes. Act to meet the service or resource requirements, in the cases in which an overall and higher-level network knowledge is required or when knowledge on specific products or services is required. Guarantee that Ericsson delivers a technical solution in accordance with the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the services. Candidate Prerequisites/ Expected Experience Degree/Diploma in Engineering preferably in Electronics, Computer science, IT or equivalent Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Huawei. L1 Fault Management troubleshooting and alarms Clearing in the Network Good knowledge of operation and troubleshooting of multivendor telecommunication RAN equipments Ericsson/Huawei. Alarm Management for the assigned Network Services To investigate faults/cause related to system/network problems. To prioritize faults to meet SLA/WLA. RF knowledge for 2G/3G/LTE/NR Understanding and troubleshooting of Node alarms /events. To ensure correct working methodology, escalation, and customer handling Understanding of Radio KPI for each technology Out of business hours, Domain Support Specialist is triggered on the on-call phone by Automated Operations. Focused on improvement of automated recovery. Excellent communication skills with good experience on customer/MSIP handling. 24*7 Operations working in shift. Knowledge of Performance KPIs like Accessibility, Retainability, Mobility, Availability, Integrity and other KPI. Analytical and synthesis capabilities Understand Machine Learning, Artificial Intelligence & Cloud technologies. Working knowledge of Scripting Preferred candidate profile from Telecom Industry

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6.0 - 10.0 years

6 - 10 Lacs

Mumbai, Maharashtra, India

On-site

As an FM Specialist you will ensure end-to-end faults, incidents, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in Open stack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform Daily health check of cluster and fix issues based on observations & implement and customize Grafana dashboards if required to effectively monitor the cluster. Assist application team on resolving issues with pods like crash loopback, image pull back and other errors- Assist in implementing best practices to configure readiness and liveness probes. Manage, Modify SCC based on custom requirement and assign to specific projects and perform certificate management when the existing certificates expired and when needed. Check cluster utilization and share reports to business when needed. Forecast capacity growth requirement and handle capacity increase and end to end architectural knowledge on ACM, ACS, ODF. It would be nice if you also had: Knowledge on RHOCP Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers). Knowledge with ticketing tool like ITSM, Incident management problem management change management. Fault management/configuration of Redhat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on cluster line performing patching, configuration changes, installing operators etc. Hand in Hand coordination with project for network integration activities and will handle the trouble ticket/CR within SLA and drive for Automation of tasks. Customer Issue handling and ensuring the end customer services are maintained. MOP/WI preparation for the activities and new learnings and coordinating with care team for finding and analyzing the RCAs. Prepare, implement and verify the configuration and integration of a Node / System and will track issues related to tools and timely escalation as per pre-defined matrix. Assist application team on resolving issues with pods like crash loopback, image pull back and other errors- Assist in implementing best practices to configure readiness and liveness probes.

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6.0 - 10.0 years

6 - 10 Lacs

Delhi, India

On-site

As an FM Specialist you will ensure end-to-end faults, incidents, and problem management with a focus on meeting SLA/OLA targets. Handle high-level escalations and resolve complex network issues through in-depth technical and procedural expertise. You have: 6-10 years of experience in Open stack Cloud with a degree equivalent to B.E./B.Tech. Hands-on experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Perform Daily health check of cluster and fix issues based on observations & implement and customize Grafana dashboards if required to effectively monitor the cluster. Assist application team on resolving issues with pods like crash loopback, image pull back and other errors- Assist in implementing best practices to configure readiness and liveness probes. Manage, Modify SCC based on custom requirement and assign to specific projects and perform certificate management when the existing certificates expired and when needed. Check cluster utilization and share reports to business when needed. Forecast capacity growth requirement and handle capacity increase and end to end architectural knowledge on ACM, ACS, ODF. It would be nice if you also had: Knowledge on RHOCP Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers). Knowledge with ticketing tool like ITSM, Incident management problem management change management. Fault management/configuration of Redhat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on cluster line performing patching, configuration changes, installing operators etc. Hand in Hand coordination with project for network integration activities and will handle the trouble ticket/CR within SLA and drive for Automation of tasks. Customer Issue handling and ensuring the end customer services are maintained. MOP/WI preparation for the activities and new learnings and coordinating with care team for finding and analyzing the RCAs. Prepare, implement and verify the configuration and integration of a Node / System and will track issues related to tools and timely escalation as per pre-defined matrix. Assist application team on resolving issues with pods like crash loopback, image pull back and other errors- Assist in implementing best practices to configure readiness and liveness probes.

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