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Airline Customer Service Representative Aviation Indeed

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Customer Contact Centre Agent at the Contact Centre in Ahmedabad, India, you will play a vital role in delivering exceptional service to customers across various communication channels like telephone, email, and web chat. Your responsibilities include ensuring customer satisfaction, supporting sales functions, and providing top-notch service in every interaction. Key Responsibilities: - Respond professionally to customer queries and calls. - Promote, sell, and cross-sell travel products and services. - Create new reservations, modify existing bookings, and process ticketing/refunds. - Provide accurate fare quotes and apply rules of carriage. - Escalate complex queries to senior team mem...

Posted 2 days ago

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