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3.0 - 5.0 years
4 - 5 Lacs
Gurugram
Work from Office
TICKETING Thorough knowledge OF GDS (Gelilio,amadeus) well versed with fare calculations knowledge of corporate travel knowledge of itineraries worldwide VISA EXE Good knowledge of visa operations
Posted 6 days ago
3.0 - 6.0 years
4 - 7 Lacs
Navi Mumbai, Kalyan/Dombivli, Mumbai (All Areas)
Work from Office
Greetings from Sutherland!!! We are hiring for international Airline (Travel) process Domain - Interline, PRA and Fare Audit profile. Location - Airoli (Navi Mumbai) Work Mode - Work from Office Designation - Sr. Associate / Lead Associate Minimum 4-6 Years of Experience is required Immediate joiners preferred Roles and Responsibilities: For Interline Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Interline Inward and Outward is Mandatory Evaluation and Initiation of 3rd Rejections cases Experience on SPA and Source Code Error Clearing Quality check of tickets Bills receivables and Payable Roles and Responsibilities: For Sales PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Desired Candidate Profile Should have minimum 3-5 years of experience in Travel (Interline) process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 7028312315 or mail your CV on vijeta.kamble1@sutherlandglobal.com with subject line - "Travel Process - Interline / Sales PRA / Fare Audit"
Posted 1 week ago
2.0 - 4.0 years
0 - 0 Lacs
Gurugram
Hybrid
Role & responsibilities Create and manage flight bookings efficiently Price itineraries using both published and net fares Review and analyze booking history Display and interpret fare details for published and net fares Generate fare quotes (FQ), including historical tariff displays Interpret and apply fare rules and restrictions Use Fare Shopper (WPNI) to compare fare options Manually override or force specific fares when necessary Handle ghost and passive bookings Process meal requests and special service requests (SSR) Verify and apply minimum connecting times Manage name corrections and updates Add remarks, OSI messages, and passport details to PNRs Assign seats and add ancillary services Identify and compare fare families (branded fares), including whats included in each Manage and process queues Adjust passenger count in existing bookings Handle complex itineraries like open-jaw and round-the-world trips Manage schedule changes, unconfirmed segments, and other disruptions Rebook segments in different classes or dates as needed Coordinate travel for unaccompanied minors Provide special assistance services (wheelchairs, special meals, etc.) Preferred candidate profile Minimum 24 years of experience in travel reservation and ticketing, preferably using GDS platforms (Amadeus, Galileo, Sabre, etc.) Strong knowledge of airfare structures, fare rules, and pricing (published and net fares) Hands-on experience in PNR creation, fare quoting, seat assignment, SSR/OSI handling, and passport data entry Familiarity with fare families, branded fares, and ancillary services Proficient in managing special service requests (e.g., meals, wheelchairs, unaccompanied minors) Ability to handle complex itineraries (Open Jaw, RTW, schedule changes, multi-class bookings) Strong problem-solving and decision-making skills, especially in rebooking and fare overrides Comfortable working with ghost/passive segments and managing queues Attention to detail and ability to work independently under minimal supervision Excellent communication and customer service skills
Posted 2 weeks ago
2.0 - 4.0 years
4 - 5 Lacs
Gurugram
Work from Office
Handle reservations & sales calls Respond to emails promptly & professionally Ensure customer satisfaction Strong communication & MS Office skills Tele-sales & GDS experience preferred IGAT billings Prompt handling of Billing & Reporting Required Candidate profile Must be a Graduate Confident excellent interpersonal comms. skills Computer proficiency Handle customers/travel agents & provide solns Interested whatsapp @ 8700901362
Posted 2 weeks ago
4.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Thorough knowledge OF GDS (Gelilio,amadeus) well versed with fare calculations knowledge of corporate travel knowledge of itineraries worlwide should be able to communicate with clients in enlish language
Posted 2 weeks ago
3.0 - 5.0 years
3 - 6 Lacs
Navi Mumbai, Kalyan/Dombivli, Mumbai (All Areas)
Work from Office
Greetings from Sutherland!!! We are hiring for international Airline (Travel) process Domain - Interline profile and Fare Audit profile. Location - Airoli (Navi Mumbai) Work Mode - Work from Office Designation - Sr. Associate / Lead Associate Minimum 4-5 Years of Experience is required Immediate joiners preferred Roles and Responsibilities: For Interline Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Interline Inward and Outward is Mandatory Evaluation and Initiation of 3rd Rejections cases Experience on SPA and Source Code Error Clearing Quality check of tickets Bills receivables and Payable Roles and Responsibilities: For Sales PRA Having knowledge of Travel process Having knowledge of PRA Revenue Accounting Having experience of Sales Processing Booking of Sales Receivables/Receipts/Invoices/Credit Note Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization) Having experience of Refund Processing Having experience of Sales Exception (Interface / Proration) resolutions Having experience of SLA Deliverables Analysis of Sales data, Quality & checklist IATA qualified Roles and Responsibilities : FOR FARE AUDIT Knowledge on Fare Audit Fare Calculation Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets Evaluating the violation in fares, taxes collection. Raising ADM- Agency Debit Memo for under-collection Desired Candidate Profile Should have minimum 3-5 years of experience in Travel (Interline) process. Minimum Graduate. IATA - Can be added advantage. Should be well versed with MS Office. Should have knowledge about GDS tools. NOTE : Apply only if you have similar process knowledge. We are only hiring for MUMBAI location. Kindly call on 7028312315 or mail your CV on vijeta.kamble1@sutherlandglobal.com with subject line - "Travel Process - Interline / Sales PRA / Fare Audit"
Posted 4 weeks ago
2.0 - 3.0 years
2 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Book domestic and international flight tickets Assist customers with fare queries travel itinerarie refund and date change Ensure all ticket bookings are accurate and comply with airline policie Handle cancellations re-booking and fare recalculation
Posted 1 month ago
1 - 5 years
4 - 7 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Fare Filling Executive WFO/(WFH Possibility) 5 days working- 2 offs Rotational shift /off UG/Grad with min 1 year Fare filling exp mandatory Salary - 50k to 55k ctc Both side cabs Location- Gurgaon Looking for Immediate joiners Required Candidate profile Contact for more information- HR Ridhi 8178280056
Posted 1 month ago
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