48 Falcon Jobs - Page 2

PF Detection is mandatory Primary Skills: 10+ years in penetration testing, 4+ years in stakeholder management, attack surface management tool (Crowdstrike Falcon, Darktrace, Qualsys etc) Job details: Lead and plan attack surface detection for NAB group Provide direction for NAB in usage of Attack surface scanning Promote the usage of ASM scanning

We have Solution/Delivery Architect - Only Cards Migration domain (Must) Cards Domain Knowledge : In depth understanding of the Cards Migration domain Relevant working experience and exposure on a Cards Migration Platform Knowledge of Visa and Master card regulations; compliance and solutions which can be integrated with cards Platforms. Functional knowledge and solutioning expertise of Merchant Onboarding and Fulfillment; Terminal configuration and certifications (Authorization & routing; Key Management; Terminal driving etc) In depth understanding of Terminal interfaces and inter-dependencies of critical functions like Fraud and Risk Management; Clearing and Merchant accounting; Merchant statement and settlements; Disputes and chargebacks and Arbitration Processing. Hands on technical implementation experience of a Cards processing platform in a card acquiring/issuing/migration environment Interact with business/SMEs/Technical stakeholders; steer workshop for requirement elicitation; system impact analysis Detailed understanding of Business Processes behind the Acquiring sub-systems and the functionalities that it delivers Good Knowledge on messaging protocols like SPDH (MNSP); ISO2002; BIC-ISO; ISO 8583; REST API; SOAP API and Customer tailor-made Ability to clearly chart out functional; technical; parameter; environment & interface aspects of the solution when provided with a complex problem or requirement Should have good understanding on cards issuing; cards acquiring; Payment gateways; Payment processors and Payment Switches Must have been involved in workshop with IT/business/operations team to understand the AS-IS processes / requirements and suggest TO-BE processes/requirements Participate and review solutions designs in all phases of the project- BRD; FSD; User Stories and take stakeholder sign-off from client Participate and review test strategy; test specifications; assist in SIT and provide UAT support Ability to review requirements; come out with multiple solutions and provide a clear choice decision using factors including estimation; simplicity-complexity of solution and fit into the overall architecture Articulate and facilitate conversations with business owners and delivery teams Soft Skills: Excellent Customer Management and Communication skills; analytical and presentation skills; problem solving skills and learning attitude. Desired Skills: Good to have hands on experience of managing key interfaces like Credit Bureaus; Fraud solutions like Falcon; Triad & Raptor; Experian solutions like strategy manager and DWH products like Teradata and Informatica. Experience of working in an Agile Environment Good Understanding of cards issuing processing.

This is a Public document. for a Credit Card Transaction Monitoring Manager Reports toCREDIT CARD POLICY HEAD LocationMUMBAI Job Summary: We are seeking an experienced Credit Card Transaction Monitoring individual (M5-AVP) to join our Credit Risk Management team. The successful candidate will be responsible for monitoring credit card transactions data, identifying potential fraud or high risk transactions with higher bad rates, and implementing rules to prevent such transactions and reduce future financial losses coming from them. This role requires a blend of analytical skills, attention to detail, and knowledge of fraud detection technologies and methodologies. The ideal candidate will have experience in data analysis, risk analytics, and fraud prevention. They should be proficient in SAS, SQL, and Python for data querying and analysis, and have a strong understanding of fraud risk management in the financial services industry Key Responsibilities: Monitoring TransactionsResponsible for overseeing credit card transactions to detect and prevent fraudulent activities, high risk transactions on various MCC’s such as rental, wallets, fuels etc. this includes analysing transaction patterns and identifying any suspicious behaviour. Rule CreationPart of the job would involve creating and implementing rules within the FALCON system to help identify and stop such transactions. Test and refine rules to ensure accuracy and effectiveness. This requires a deep understanding of fraud trends and the ability to translate this knowledge into effective fraud prevention strategies. Identifying customers who are making non retail transactions and using credit card funds for other than specified retail purposes and building rules to stop or reduce transactions on them by blocking those MID’s, initiating blocking of credit card accounts and credit limit reduction. Using FICO® Falcon® Fraud ManagerYou would likely be using FICO’s Falcon Fraud Manager, which is a leading solution for real-time transaction protection across various channels. CollaborationThe role may require collaboration with business and financial users to define, test, and deploy these rules based on the organization’s requirements and strategies Creating and maintaining reports for tracking fraud trends and the performance of fraud prevention strategies. Querying operational databases and data warehouses using SQL and other tools to extract data for analysis. Staying up-to-date on current fraud best practices and emerging threats. This is a Public document. : 5+ years of experience in credit card transaction monitoring or related field 2+ years of experience in a mid-leadership role. Strong knowledge of Falcon or similar fraud detection systems Excellent analytical and problem-solving skills Effective communication and leadership skills Ability to work in a fast-paced environment Experience with machine learning or data science Certification in fraud prevention or related field will be an added advantage

Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Office (Hyderabad) Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Vujis) What do you need for this opportunity - Must have skills required: Communication, and Falcon, ChatGPT, LLAMA, LLM, MLOps, neural networks., PyTorch, TensorFlow, AWS, Azure, Docker, GCP, Kubernetes, NLP, Python Vujis is Looking for: Were offering an exciting opportunity for an Machine Learning Engineer/Data Engineer to join our dynamic team at Vujis, a company focused on simplifying international trade. We are a data company working with some of the largest import/export and manufacturing companies in the Asia & Europe. Our data company helps manufacturing companies find new customers, analyze competitors, and source new suppliers internationaly. Key Responsibilities: Design, build, and maintain scalable data pipelines for diverse datasets. Develop and implement advanced Natural Language Processing (NLP) models and neural network architectures. Perform data cleaning, preprocessing, and augmentation to ensure high-quality inputs for machine learning models. Collaborate with cross-functional teams to deploy machine learning models in production environments, adhering to MLOps best practices. Stay updated with the latest advancements in large language models, including ChatGPT, LLAMA, and Falcon, and explore their applications. Qualifications: Bachelor's or Master's degree in Computer Science, Data Science, or a related field. Minimum of 1.5-2 years of professional experience in machine learning, with a focus on NLP and neural networks. Proficiency in Python and experience with machine learning libraries such as TensorFlow, PyTorch, or similar. Demonstrated experience in designing and managing scalable data pipelines. Strong understanding of MLOps principles and experience deploying models in production environments. Familiarity with large language models like ChatGPT, LLAMA, Falcon, etc. Preferred Skills: Experience with cloud platforms (AWS, Azure, GCP) for machine learning deployments. Knowledge of containerization and orchestration tools such as Docker and Kubernetes. Strong problem-solving abilities and excellent communication skills. Why work with us - - Opportunity to work on groundbreaking projects in AI and machine learning. - Mentorship & Learning Work closely 1-1 with the founders of the company. - Career Growth There's room to be promoted. - Friendly Culture Join a supportive team that values your input and contributions. - Exciting Industry If you're interested in international trade & export which is very outdated and needs to be improved with tech. - Attractive Salary We pay well for high performance individuals. If you're passionate about advancing NLP and machine learning technologies and meet the above qualifications, we'd love to hear from you.

Hiring for USA based big Multinational Company (MNC) The Cloud Engineer is responsible for designing, implementing, and managing cloud-based infrastructure and services. This role involves working with cloud platforms such as AWS, Microsoft Azure, or Google Cloud to ensure scalable, secure, and efficient cloud environments that meet the needs of the organization. Design, deploy, and manage cloud infrastructure in AWS, Azure, GCP, or hybrid environments. Automate cloud infrastructure provisioning and configuration using tools like Terraform, Ansible, or CloudFormation. Ensure cloud systems are secure, scalable, and reliable through best practices in architecture and monitoring. Work closely with development, operations, and security teams to support cloud-native applications and services. Monitor system performance and troubleshoot issues to ensure availability and reliability. Manage CI/CD pipelines and assist in DevOps practices to streamline software delivery. Implement and maintain disaster recovery and backup procedures. Optimize cloud costs and manage billing/reporting for cloud resources. Ensure compliance with data security standards and regulatory requirements. Stay current with new cloud technologies and make recommendations for continuous improvement. Bachelors degree in Computer Science, Information Technology, Engineering, or a related field. 3+ years of experience working with cloud platforms such as AWS, Azure, or Google Cloud. Proficiency in infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation). Experience with CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps). Familiarity with containerization and orchestration (e.g., Docker, Kubernetes). Strong scripting skills (e.g., Python, Bash, PowerShell). Solid understanding of networking, security, and identity management in the cloud. Excellent problem-solving and communication skills. Ability to work independently and as part of a collaborative team.

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift ( both way cab ) Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate (Degree Certificate Mandatory) • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat. Whatsapp Your CV / Resume to HR Rubini - 8825490116

Job description We are hiring for Voice Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat.

Dear Candidate, We are hiring a Python Developer to build scalable backend systems, data pipelines, and automation tools. This role requires strong expertise in Python frameworks and a deep understanding of software engineering principles. Key Responsibilities: Develop backend services, APIs, and automation scripts using Python. Work with frameworks like Django, Flask, or FastAPI. Collaborate with DevOps and data teams for end-to-end solution delivery. Write clean, testable, and efficient code. Troubleshoot and debug applications in production environments. Required Skills & Qualifications: Proficient in Python 3.x , OOP, and design patterns Experience with Django, Flask, FastAPI, Celery Knowledge of REST APIs, SQL/NoSQL databases (PostgreSQL, MongoDB) Familiar with Docker, Git, CI/CD, and cloud platforms (AWS/GCP/Azure) Experience in data processing, scripting, or automation is a plus Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Lead and mentor AML/KYC and Transaction Monitoring and Sanction screening team, ensure compliance, monitor transactions, handle escalations, improve processes, and achieve regulatory and quality targets. *Candidate should be TL on paper* Required Candidate profile Experienced in managing AML/KYC and frauds, Risk management skilled in Excel/reporting, and problem-solving abilities, fluent in English, with proven leadership Share CV on 7880974645 AKASH (HR).

2 years of experience in endpoint security implementation and management. Hands-on experience with CrowdStrike Falcon, Trend Micro Apex One/Deep Security, and EDR solutions. Strong knowledge of endpoint security, malware analysis, and threat detection methodologies. Experience in PowerShell, Python, or Bash scripting for automation and security tasks. Familiarity with Windows, macOS, and Linux endpoint security best practices. Understanding of network security, firewalls, and SIEM platforms (Splunk, Sentinel, etc.). Security certifications such as CrowdStrike CCFA/CCFR, Trend Micro Certified Professional, CEH, or CISSP (preferred).

Staff Engineer, Emerging Tech & AI India, Bengaluru Description Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? We are seeking Software Engineers who are passionate about emerging technologies like AI. This position requires working with many cross functional teams and applications. If you thrive on solving hard and complex problems, then this could be a great fit for you.You will need to be a self-starter, ready to dig in and own projects, collaborate cross-functionally, and deliver quality results. The work is challenging, but you can count on a deep level of support from your team. Responsibilities Collaborate with Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community Collaborate with business analysts to understand customer needs and use cases and work with the team to design, develop POCs to test, implement & support system solutions Foster strong relationships with teammates, customers, and vendors to facilitate effective communication and collaboration throughout the project lifecycle Consume and enhance comprehensive documentation of requirements for custom developed solutions providing feedback where applicable Perform in-depth analysis of requirements, ensuring compatibility and adherence to established standards and best practices Oversee the management, monitoring, troubleshooting, and support of existing functionality, promptly addressing any issues or concerns that may arise Take ownership of architectural and technical project documentation, providing clear and detailed documentation of system design, implementation, and configurations Required Skills & Experience 10+ years of robust experience with hands-on development & design experience 3+ years of experience in one or more of the following areas: Deep Learning, LLMs, NLP, Speech, Conversational AI, AI Infrastructure, Fine-tuning and optimizations of PyTorch models. Software development experience in languages like Python, Java, Go, Rust, C/C++. (at least one) Experience with at least one LLM such as Llama, GPT, Claude, Falcon, etc. Experience with at least one deep learning framework such as PyTorch and/or JAX Experience building cloud solutions on AWS. Experience presenting to technical and business audiences Provide thought leadership and have influence over the design, implementation and support of all the POCs built for the business Experience coaching and developing individuals for increased effectiveness and working with a geographically dispersed workforce is a plus. Willingness to learn and master unfamiliar technologies and/or concepts Excellent verbal and written technical documentation skills

Experience - 8-15 years Position Reporting To - Head Cards SDG (Solution Delivery Group) Location - Gurugram and Mumbai Role & responsibilities Subject Matter Expert in defining Cards and Payment (IMPS, RTGS, NEFT, UPI etc.) Transaction Fraud Risk Management solution. Functional Knowledge of Card Products, Payment Products, Authorization Life Cycle Working knowledge of Risk Operations, Rule Writing Experience on FALCON. Functional Experience of FALCON Integration with CBS, IVR, SMS/Email Gateway, DCMS, Transaction Authorization System (Base 24/Euronet), UPI Switch, Payment Hub, ESB etc. Understanding of various fraud types across the spectrum of Digital Payments (Cards, UPI, Other Payments initiated through digital channels like mobile application, internet banking applications etc.) Awareness of latest digital technology and understanding of web services or API based messages. Have hands on experience of Documentation (Business Requirement, Standard Operating Process), Test Case Preparation, User Acceptance Testing and ability of leading testing teams for testing scope, test case execution, review of logs etc. Job Summary 80% Individual contributor and 20% UAT Lead Work with IT, Operation and other stakeholder for data mapping exercise involved during integration of FALCON with CBS, IVR, SMS/Email Gateway, DCMS, Transaction Authorization System (Base 24/Euronet), UPI Switch, Payment Hub, ESB etc. Identify and share industry best practices related to fraud risk and work with Operation, IT, Compliance and other stakeholders for its feasibility and implementation End to End project management from analysis of business requirement, documentation of requirement, solution evaluation keeping in view effort estimation versus business justification, quality analysis of the solution through testing, process documentation and risk analysis and implementation / rollout planning and execution including end user training / communication Writing Business Requirement Documents, Standard Operating Procedures, Test Case Preparation. Response to audit queries related to the product and application. Detailed Responsibilities: You are a subject matter expert in defining and configuration of Fraud Risk Management Rules. Work with Operation/Technology/Digital/Data Warehouse/Vendors/other stakeholders to design the solution to meet Fraud Risk mitigation requirements Manage the delivery of the FRM solution across online/offline channels by working with partners and in-house product and technology team(s) Work with product/vendor/technology team(s) to identify improvement area in the application capability/ process to align with the compliance/operation team

!!!Urgent Hiring!!! Job Title: Equity Research Analyst About Us: stockaxis is a SEBI-registered research analyst and investment advisory firm offering research-driven stock recommendations to retail investors across India. Our "Stocks on the Move" service identifies high-momentum opportunities across the market spectrum. Role Overview: We are looking for a passionate and detail-oriented Technical Research Analyst who can lead our "Stocks on the Move" service. The ideal candidate should have deep market understanding, strong technical analysis skills, and the ability to blend them with fundamental analysis to identify short- to medium-term price momentum opportunities. Key Responsibilities: Identify and track high-momentum stocks using technical indicators, price-volume patterns, and sectoral rotation. Prepare concise yet impactful research notes with entry/exit levels and stop-loss points. Monitor shortlisted stocks and maintain a watchlist of potential breakout candidates. Stay updated on market news, events, and sector-specific developments influencing momentum. Required Skills & Qualifications: Bachelors or Masters degree in Finance, or a related field. CMT / MBA is a plus. NISM-Series-XV: Research Analyst Certification is mandatory. 35 years of experience in equity research, technical analysis, or market strategy. Strong understanding of technical analysis tools: moving averages, RSI, MACD, volume analysis, breakout setups. Proficiency in charting tools (e.g., TradingView, FALCON, Screener, etc.). How to Apply: Send your resume and a brief note on a recent high-momentum stock you would pick (with rationale) to hrd@stockaxis.com Subject: Application Momentum Analyst Why Join Us? Be part of one of India's leading equity research firms. Work on a high-impact service focused on real-time stock selection. A culture of continuous learning, innovation, and performance.

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Endpoint Extended Detection and Response Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a skilled cybersecurity professional with hands-on experience in managing and optimizing CrowdStrike EDR, FIM, Host Firewall, MxDR solutions. As a CrowdStrike EDR Specialist, you will play a critical role in endpoint threat detection, incident response, and continuous monitoring of the enterprise environment to identify and remediate cyber threats. Roles & Responsibilities:-Deploy, configure, and maintain CrowdStrike Falcon EDR agents across enterprise endpoints.-Monitor CrowdStrike dashboards and alerts for suspicious activity, malware, and unauthorized behavior.-Investigate, analyze, and respond to endpoint-related security incidents.-Create and tune detection rules, indicators of compromise (IOCs), and response workflows.-Collaborate with SOC teams, IT administrators, and incident responders on security investigations.-Perform threat hunting using CrowdStrike Falcon and other tools.-Develop reports and dashboards that provide visibility into the EDR environment and incident trends.-Ensure EDR platform integration with SIEM and other cybersecurity tools.-Stay updated on emerging threats and recommend configuration or policy improvements.-Knowledge and Exposure on Service Now ticketing for Incident Management, Problem Management and Change Management. Professional & Technical Skills: -Experience in a EDR (CrowdStrike) or threat detection role.-Strong hands-on experience with CrowdStrike Falcon EDR (deployment, policy management, investigation, etc.).-Solid understanding of malware, endpoint threats, and attack vectors.-Familiarity with MITRE ATT&CK framework and threat intelligence principles.-Experience with scripting (PowerShell, Python, etc.) and automation tools is a plus.-Knowledge of SIEM platforms (Splunk, QRadar, etc.) and their integration with EDR.-Relevant certifications preferred (e.g., CrowdStrike CCFA, FIM, Azure Fundamental). Additional Information:- The candidate should have minimum 3 years of experience in Endpoint Extended Detection and Response.- Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field (or equivalent experience).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role : Entity :- Accenture Strategy & Consulting Title :- Level 9 Ind & Func AI Decision Science Consultant Job location :- Bengaluru, Gurugram, Mumbai About S&C - Global Network :- Accenture Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition WHAT'S IN IT FOR YOU? Accenture CFO & EV team under Data & AI team has comprehensive suite of capabilities in Risk, Fraud, Financial crime, and Finance. Within risk realm, our focus revolves around the model development, model validation, and auditing of models. Additionally, our work extends to ongoing performance evaluation, vigilant monitoring, meticulous governance, and thorough documentation of models. Get to work with top financial clients globally Access resources enabling you to utilize cutting-edge technologies, fostering innovation with the world's most recognizable companies. Accenture will continually invest in your learning and growth and will support you in expanding your knowledge. You'll be part of a diverse and vibrant team collaborating with talented individuals from various backgrounds and disciplines continually pushing the boundaries of business capabilities, fostering an environment of innovation. What you would do in this role Engagement Execution Work independently/with minimal supervision in client engagements that may involve model development, validation, governance, strategy, transformation, implementation and end-to-end delivery of fraud analytics/management solutions for Accenture's clients. Advise clients on a wide range of Fraud Management/ Analytics initiatives. Projects may involve Fraud Management advisory work for CXOs, etc. to achieve a variety of business and operational outcomes. Develop and frame Proof of Concept for key clients, where applicable Practice Enablement Guide junior team members. Support development of the Practice by driving innovations, initiatives. Develop thought capital and disseminate information around current and emerging trends in Fraud Analytics and Management Support efforts of sales team to identify and win potential opportunities by assisting with RFPs, RFI. Assist in designing POVs, GTM collateral. Travel:Willingness to travel up to 40% of the time Professional Development Skills:Project Dependent Qualifications Job Qualifications Who we are looking for? 3-5 years of relevant Fraud Analytics experience at one or more Financial Services firms, or Professional Services / Risk Advisory with significant exposure to one or more of the following areas: o Banking Fraud, Payment Fraud, Credit Card Fraud, Retail o Fraud, Anti Money Laundering, Financial Crime, Telecom o Fraud, Energy Fraud, Insurance Claims Fraud etc. Advanced skills in development and validation of fraud analytics models, strategies, visualizations. Understanding of new/ evolving methodologies/tools/technologies in the Fraud management space. Expertise in one or more domain/industry including regulations, frameworks etc. Experience in building models using AI/ML methodologies Modeling:Experience in one or more of analytical tools such as SAS, R, Python, SQL, etc. Knowledge of data processes, ETL and tools/ vendor products such as VISA AA, FICO Falcon, EWS, RSA, IBM Trusteer, SAS AML, Quantexa, Ripjar, Actimize etc. Strong conceptual knowledge and practical experience in the Development, Validation and Deployment of ML/AL models Hands-on programming experience with any of the analytics tools and visualization tools (Python, R, PySpark, SAS, SQL, PowerBI/ Tableau) Knowledge of big data, ML ops and cloud platforms (Azure/GCP/AWS) Strong written and oral communication skills Project management skills and the ability to manage multiple tasks concurrently Strong delivery experience of short and long term analytics projects

We're looking for an experienced AI/ML Technical Lead to architect and drive the development of our intelligent conversation engine. Youll lead model selection, integration, training workflows (RAG/fine-tuning), and scalable deployment of natural language and voice AI components. This is a foundational hire for a technically ambitious platform. Key Responsibilities AI System Architecture: Design the architecture of the AI-powered agent including LLM-based conversation workflows, voice bots, and follow-up orchestration. Model Integration & Prompt Engineering: Leverage APIs from OpenAI, Anthropic, or deploy open models (e.g., LLaMA 3, Mistral). Implement effective prompt strategies and retrieval-augmented generation (RAG) pipelines for contextual responses. Data Pipelines & Knowledge Management: Build secure data pipelines to ingest, embed, and serve tenant-specific knowledge bases (FAQs, scripts, product docs) using vector databases (e.g., Pinecone, Weaviate). Voice & Text Interfaces: Implement and optimize multimodal agents (text + voice) using ASR (e.g., Whisper), TTS (e.g., Polly), and NLP for automated qualification and call handling. Conversational Flow Orchestration: Design dynamic, stateful conversations that can take actions (e.g., book meetings, update CRM records) using tools like LangChain, Temporal, or n8n. Platform Scalability: Ensure models and agent workflows scale across tenants with strong data isolation, caching, and secure API access. Lead a Cross-Functional Team: Collaborate with backend, frontend, and DevOps engineers to ship intelligent, production-ready features. Monitoring & Feedback Loops: Define and monitor conversation analytics (drop-offs, booking rates, escalation triggers), and create pipelines to improve AI quality continuously. Qualifications Must-Haves: 5+ years of experience in ML/AI, with at least 2 years leading conversational AI or LLM projects. Strong background in NLP, dialog systems, or voice AI preferably with production experience. Experience with OpenAI, or open-source LLMs (e.g. LLaMA, Mistral, Falcon) and orchestration tools (LangChain, etc.). Proficiency with Python and ML frameworks (Hugging Face, PyTorch, TensorFlow). Experience deploying RAG pipelines, vector DBs (e.g. Pinecone, Weaviate), and managing LLM-agent logic. Familiarity with voice processing (ASR, TTS, IVR design). Solid understanding of API-based integration and microservices. Deep care for data privacy, multi-tenancy security, and ethical AI practices. Nice-to-Haves: Experience with CRM ecosystems (e.g. Salesforce, HubSpot) and how AI agents sync actions to CRMs. Knowledge of sales pipelines and marketing automation tools. Exposure to calendar integrations (Google Calendar API, Microsoft Graph). Knowledge of Twilio APIs (SMS, Voice, WhatsApp) and channel orchestration logic. Familiarity with Docker, Kubernetes, CI/CD, and scalable cloud infrastructure (AWS/GCP/Azure). What We Offer Founding team role with strong ownership and autonomy Opportunity to shape the future of AI-powered sales Flexible work environment Competitive salary Access to cutting-edge AI tools and training resources Post your resume and any relevant project links (GitHub, blog, portfolio) to career@sourcedeskglobal.com. Include a short note on your most interesting AI project or voicebot/conversational AI experience.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Machine Learning & Deep Learning – Strong understanding of LLM architectures, transformers, and fine-tuning techniques. MLOps & DevOps – Experience with CI/CD pipelines, model deployment, and monitoring. Vector Databases – Knowledge of storing and retrieving embeddings efficiently. Prompt Engineering – Ability to craft effective prompts for optimal model responses. Retrieval-Augmented Generation (RAG) – Implementing techniques to enhance LLM outputs with external knowledge. Cloud Platforms – Familiarity with AWS, Azure, or GCP for scalable deployments. Containerization & Orchestration – Using Docker and Kubernetes for model deployment. Observability & Monitoring – Tracking model performance, latency, and drift. Security & Ethics – Ensuring responsible AI practices and data privacy. Programming Skills – Strong proficiency in Python, SQL, and API development. Knowledge of Open-Source LLMs – Familiarity with models like LLaMA, Falcon, and Mistral. Fine-Tuning & Optimization – Experience with LoRA, quantization, and efficient training techniques. LLM Frameworks – Hands-on experience with Hugging Face, LangChain, or OpenAI APIs. Data Engineering – Understanding of ETL pipelines and data preprocessing. Microservices Architecture – Ability to design scalable AI-powered applications. Explainability & Interpretability – Techniques for understanding and debugging LLM outputs. Graph Databases – Knowledge of Neo4j or similar technologies for complex data relationships. Collaboration & Communication – Ability to work with cross-functional teams and explain technical concepts clearly. Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: LLM Ops. Experience3-5 Years.

Dear Candidate, Greetings from Movate formerly known as (CSS Corp)!! We are hiring for Technical Support Engineer - Voice process. You profile is shortlisted from Naukri for Technical Support Engineer - Voice process. role with Movate Experience- We are looking for Min 1 to 6 years experience with excellent communication skills. Designation - Technical support Engineer. Work location - Ambit IT park Ambattur , Chennai. Qualification: Any graduate can apply(Graduation / Degree Mandatory) Interested candidates can drop your resume to this number or email your resume. Rubini HR ( whatsapp at 8825490116 between 11.00 AM to 8.00 PM) or write a mail to ( Rubini.ravichandran@movate.com) Roles and Responsibilities Looking for candidates with excellent communication skill for technical support Candidate should be flexible to work in US Shift (Rotational night shifts). Candidate should be excellent in English communication. Preferable candidates from Tamilnadu or Currently in Tamilnadu willing to work from Office . Any experience who are willing to work with technical process can also apply. Candidates with International Technical Voice experience is preferred. Networking Experience with International Voice is mandatory. Essential Functions: Handle incoming calling process/complete tasks identified in cases received through CRM portal and assigned queues Triage incoming cases received by CRM. Prioritize & Assign by priority category, offer case acknowledgment & expectations to customer Provide application support by creating cases, conducting & documenting initial discovery, and escalating when necessary Adhere to established SLAs, and productivity/performance goals Provide world class Customer Support by delivering service. Perks and Benefits Salary - 3lpa to 5lpa (based on experience) Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location - ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) Desired Candidate Profile 1-6 years of experience in international technical support or network support role. Strong knowledge of CCNA certification concepts including OSI model, IP addressing, subnetting, DHCP configuration etc. . Proficiency in configuring LANs using various protocols such as Ethernet/WLAN/VLAN/Routing/Switching/Firewall setup/Troubleshooting.

Job description We are hiring for Voice /Chat Support role ( International Process ) Designation : Engineer Shift : Flexible to work in Rotational Night shift Job location : Chennai(Ambit IT Park) Work Model : Work from office Week off: 2 days Rotational Week off Looking for immediate joiners/Can join in two weeks time. Primary Skills: • Excellent Communication - for voice, email, chat support • Should be able to communicate effectively • Should possess good telephone and email etiquette • Must be a graduate • Should be willing to work in US time zones • Must have good customer handling skills with the ability to learn networking concepts Job Responsibility : Provide technical support to customers through various channels such as chat, email, and web chat. Troubleshoot and resolve customer issues related to software products in an efficient manner. Utilize problem-solving skills to identify root causes of problems and implement solutions. Collaborate with internal teams to escalate complex issues when necessary. Maintain accurate records of customer interactions using CRM software. Provide technical support to customers through various channels such as chat, email, and web chat.

What does a successful Business Analyst - VisionPLUS do at Fiserv ? Analyze and evaluate the business requirements from client stakeholders. Provide optimized business solutions to client business teams with key focus on revenue growth and operational efficiency. What will you do: As a business analyst, you will be involved in: Requirement gathering from client business team. Elicit detailed requirement from all impacted business. Translate the requirement insights with well-defined acceptance criteria. Analyze the business requirements, create the requirement document, and take it further to internal team for design and solution. What will you need to know: Should have strong Domain knowledge in Credit cards, Payments, Authorization, Migration, Vision Plus modules FAS, CMS, TRAMS, TRIAD, FALCON etc. Knowledge of web technology solutions, API structure & Product solutions. Should have excellent communication skills & having an experience of Interaction with Clients, Business users & different Stakeholders. What would be great to have: Proficient in data visualization and presentation preparation will be an added advantage. We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion , sex, sexual orientation , gender identity, national origin , disability , or status as a protector veteran. Explore the possibilities of a career with Fiserv and Find your Forward with us!

Role & responsibilities Skill - Python AI ML Location - Gurgaon Exp - 5+ Notice period - Immediate JD Key Responsibilities: Design, develop, and maintain robust, scalable Python applications and services. Work closely with data scientists, ML engineers, and product teams to integrate machine learning models into production systems. Develop and optimize AI-enabled applications, including RAG pipelines, vector search, or recommendation engines. Build APIs and backend services for real-time and batch AI/ML workflows. Contribute to infrastructure for data preprocessing, feature engineering, and inference pipelines. Ensure code quality, testing, and documentation across the lifecycle. Stay up to date with emerging trends in AI, including LLMs, embeddings, and neural search. Required Qualifications: 5+ years of professional experience in Python development. Strong understanding of data structures, algorithms, and software architecture principles. Experience with web frameworks (e.g., Flask, FastAPI, Django). Familiarity with RESTful APIs, microservices, and distributed systems. Exposure to machine learning workflows, including data ingestion, model serving, or model monitoring. Knowledge of version control systems (Git) and CI/CD pipelines. Ability to work in cross-functional teams and communicate technical concepts clearly. Preferred Qualifications: Experience with LLMs, RAG architectures, or vector databases (e.g., FAISS, Pinecone, Weaviate). Familiarity with ML frameworks such as TensorFlow, PyTorch, Scikit-learn, or LangChain. Understanding of prompt engineering, tokenization, embeddings, and NLP pipelines. Hands-on experience with cloud platforms (AWS, GCP, or Azure). Exposure to containerization and orchestration tools (Docker, Kubernetes).

Role & responsibilities Mini. 2 years of experience implementation & operations. The resource should have implemented at least 4-5 projects in customer environment. Should be able to create HLD & LLD documents and should be able to draw architecture as per customer need Working Knowledge of SOC/ SIEM tools and operational understanding Must have lead team of Security Cons ultants/ Analysts Should have sound knowledge of products & should be able to carry out the POCs, Implementation and Operations support Should lead the delivery of multiple projects at customer locations Should have knowledge of following products (with Operations and Implementation) DLP/ Proxy Forcepoint, Symantec, Cisco, McAfee , Zscaler Email Security – Symantec, Forcepoint, Cisco NAC Solutions – Cisco ISE, Forcescout EDR/ XDR Solution – Trend Micro, Crowdstrike SOC SIEM Solution (Arcsight, Qradar, RSA or Seceon) ( Must have hands-on experience from any two of above) Excellent English communication skills mandatory Excellent documentation skills mandatory Understand reporting capabilities Preferred candidate profile Process and Procedure adherence General network knowledge and TCP/IP Troubleshooting Ability to trace down an endpoint on the network, based on ticket information Familiarity with system log information and what it means Understanding of common network services (web, mail, DNS, authentication) Knowledge of host based firewalls, Anti-Malware, HIDS General Desktop OS and Server OS knowledge TCP/IP, Internet Routing, UNIX / LINUX & Windows NT Good to have industry certifications on SIEM Platform, CCNA, CEH, MCSE & Others Bachelor’s Degree in Computer Science or equivalent required 5-10 years’ experience in IT security Good communication skills Strong level of customer service required

Role & responsibilities: Key highlights of the role are listed below (purely indicative and not limiting): Reviewing alerts in Falcon to proactively identify and mitigate risks associated with credit and fraud by continuously monitoring customer behavior and transactions Previous working Knowledge of Fraud trends & experience would be added advantage Identifying application inconsistencies and detecting suspicious applications across multiple channels. Job specific skills: Applicants should possess the following attributes: Filter suspicious applications basis rules defined in Tool (Falcon) Identify Inconsistencies at the application level for applicants Knowledge and understanding of Bureau and CIBIL report. Ability to resolve complex problems with minimal guidance Excellent writing, interpersonal, and communication skills. Ability to excel in a fast-paced environment with multiple priorities. Proficient in Microsoft Excel, PowerPoint, and Word Ability to communicate with internal and external management in all levels and in all aspects of acquiring. Knowledge of KYC understanding and identification would be an added advantage Should be well-versed with RBI guidelines. Should be having good knowledge on market fraud cases.