Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Roles and Responsibilities Windows Server Administration Install, configure, and maintain Windows Server systems (2012r2, 2016, 2019, 2022). Manage server roles such as DNS, DHCP, File Services, and Print Services. Perform regular patching, upgrades, and system performance monitoring. Troubleshoot and resolve server-related issues to ensure minimal downtime. Implement and maintain backup, disaster recovery, and failover solutions. Monitor server health using tools like Microsoft System Center or other monitoring solutions. Active Directory Management Manage and maintain Active Directory (AD) infrastructure, including forests, domains, and trusts. Implement Group Policy Objects (GPOs) to enforce security and administrative standards. Ensure the security of AD by configuring account policies, auditing, and monitoring. Manage user accounts, groups, and permissions in AD. Plan and execute AD migrations, upgrades, and restructuring. Integrate and manage Azure Active Directory and hybrid environments. Security and Compliance Apply best practices for securing Windows Servers and AD environments. Implement and manage role-based access control (RBAC). Monitor and respond to security incidents and vulnerabilities. Ensure compliance with organizational policies and regulatory requirements. Conduct regular audits of server and AD configurations. Documentation and Reporting Maintain accurate documentation for server configurations, AD structures, and processes. Provide regular reports on system performance, incidents, and compliance metrics. Develop and update runbooks, guides, and SOPs for server and AD operations. Leadership and Collaboration Assist in planning and executing IT infrastructure projects. Provide technical guidance and training to junior administrators. Collaborate with cross-functional teams to achieve business goals. Qualifications and Skills Required Skills Total 5+ year of experience Must be willing to work in any shifts Proven experience in managing Windows Server environments (2012 and above). Expertise in Active Directory management and troubleshooting. Proficiency with PowerShell for automation and scripting. Strong understanding of networking concepts (TCP/IP, DNS, DHCP). Experience with security frameworks (e.g., MFA, PKI, and identity management). Familiarity with virtualization technologies such as Hyper-V or VMware. Experience with cloud platforms (e.g., Azure, AWS) and hybrid AD setups. Preferred Skills Certifications: Microsoft Certified: Azure Administrator, MCSA/MCSE, or equivalent. Knowledge of ITIL practices for incident and change management. Experience with Microsoft System Center (SCCM, SCOM). Understanding of DevOps principles and tools for CI/CD. Experience with backup solutions like Veeam or Commvault. Soft Skills Strong analytical and problem-solving abilities. Excellent communication and documentation skills. Ability to work independently and in a team environment. Attention to detail and a proactive approach to system management. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com Show more Show less

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Primary Skills Install and Configure ESRI ArcGIS Ecosystem: Lead the installation and configuration of ESRI ArcGIS Pro 10.9.1, Portal for ArcGIS, and ArcGIS Enterprise. Ensure seamless integration with the Spatial Database Engine (SDE) and manage the migration of enterprise GIS services to the new environment. Deploy and Manage ArcGIS Enterprise Components: Set up and configure key ArcGIS Enterprise components including ArcGIS Server, ArcGIS Data Store, ArcGIS Image Server, ArcGIS Geoprocessing Server, and ArcGIS Web Adaptor. Ensure these components are optimized for performance, security, and scalability. Cloud and High Availability Architecture: Implement high availability (HA) architecture using load balancers and failover mechanisms. Host and manage the GIS infrastructure on Azure Cloud, ensuring reliability and business continuity. Security and Integration Configuration: Configure SSO, SSL, and security tokens to ensure secure access to GIS services. Set up Webmaps and Web Services in alignment with enterprise security and usability standards. Tooling and Automation: Install and configure supporting tools such as FME (Feature Management Engine), ESRI Data Interoperability (DI), ArcPy (Python for ArcGIS), and DI Extensions. Apply DevOps practices for patch deployment and system automation. Agile Delivery and Change Management: Work within Agile and Scrum frameworks to deliver iterative improvements. Follow change management processes to ensure controlled and documented updates to the GIS environment. Secondary Skills Ensure compliance with ESRI licensing requirements. Develop and deploy web-based and mobile-based ESRI configurable apps (e.g., WebApp Builder, Experience Builder). Maintain a strong understanding of geospatial issues and techniques. Experience with configuring the ArcGIS Utility Network (UN) model is a plus. Communicate effectively in English, both written and verbal, to support collaboration and documentation. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Show more Show less

Description We are constantly making Alexa the best personal assistant in the world. The Alexa Subscriptions Growth team in Hyderabad is hiring talented software engineers to build features for customer safety and subscriptions for Alexa. Join a team doing innovative work. Make a direct impact to customers, show measurable success, and build with the latest artificial intelligence systems. If You Are Holding Out For An Opportunity To Make a huge impact as an individual Be part of a team of smart and passionate professionals who will challenge you to grow every day Solve difficult challenges using your expertise in coding elegant and practical solutions Create applications at a massive scale used by millions of people Work with artificial intelligence systems to deliver real experiences And you are experienced with… Writing highly efficient, testable, quality code written with Java, C++, or C# (or another excellent OO language) Application scaling, resiliency, availability, and failover Researching implementations to find the best possible experience for a customer Taking ownership and doing whatever it takes to get the job done And you constantly look for opportunities to… Innovate, simplify, reduce waste, and increase efficiencies Use data to make decisions and validate assumptions Automate processes otherwise performed by humans Learn from others and help grow those around you then we would love to chat! A day in the life If you are looking for to solve unique problems in Subscriptions & Safety space and influence tech architecture and make wider impact, this is the team for you! We are looking for an SDE to drive system design and development of services in a strategically significant domain. We are proud to boast a low ops load, and a tech architecture focused on micro-services in NAWS and single responsibility as key tenets. About The Team The Alexa Subscription growth team is responsible for building and expanding the subscriptions for paid features in Alexa. The teams also owns features for Emergency assist subscription. Features like Emergency Alerts, connecting those in need of help to emergency services, Activity monitoring, Fall Detection, AI based anomaly detection are a few examples. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2878213 Show more Show less

Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer – IP SDN to lead and drive technological excellence across our Core and IT Cloud domains. This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries. As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks. What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability. Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP. Monitor and improve network performance through analysis of KPIs and incident reports. Support Data Center network architecture – including Leaf-Spine topologies, EVPN EVI. Collaborate with cross-functional teams to align network design and performance with business requirements. Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills You Bring Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 764296 Show more Show less

02 Jun, 2025 Full Time Test Manager- Banking and T24 Expert We are seeking a highly experienced Test Manager with 12- 20 years of expertise in Banking Financial Services, specialising in T24 (Temenos Core Banking), Test Automation, and Performance Testing. Experience: 12+ Years Work location: Trivandrum Job description: Experience: 12+ Years Location: Preferably WFO – Trivandrum. Willing to travel on-site on demand, mostly in the Middle East. We are seeking a highly experienced Test Manager with 12- 20 years of expertise in Banking Financial Services, specialising in T24 (Temenos Core Banking), Test Automation, and Performance Testing. The ideal candidate will lead large-scale testing initiatives, ensuring high-quality delivery of banking applications while optimising test processes through automation and performance engineering. Key Responsibilities: Test Governance Leadership: Define and implement enterprise-wide test strategies, frameworks, and best practices for banking applications. Lead and mentor onshore/offshore testing teams, ensuring adherence to QA standards, compliance, and risk management. Collaborate with CIO, CTO, and Business Stakeholders to align testing with digital transformation goals. T24 (Temenos) Core Banking Testing: Extensive hands-on experience in end-to-end testing of T24 modules (Retail Banking, Corporate Banking). Validate swift, ISO 20022, and real-time payment integrations with T24. Test Automation CI/CD: Architect and maintain scalable test automation frameworks (Selenium, Cucumber, UFT, TOSCA). Drive API testing (REST/SOAP, Postman, Karate) for microservices-based banking systems. Implement Shift-Left Shift-Right testing in DevOps pipelines (Jenkins, Azure DevOps). Performance Engineering: Design and execute performance, load, and stress tests for high-volume banking transactions (JMeter, LoadRunner, Gatling). Analyse system scalability, latency, and failover mechanisms for critical banking operations. Stakeholder Management Reporting: Present test metrics, risk assessments, and ROI analysis to senior leadership. Manage vendor evaluations (testing tools) for banking projects.

Hyderabad, Telangana, India Category: Information Technology Hire Type: Employee Job ID 4808 Date posted 02/24/2025 We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation. You Are: You are a seasoned network engineering professional with a robust background in designing and implementing enterprise network architectures. You thrive in dynamic environments and excel in providing strategic direction and innovative solutions. With your extensive experience in network and security operations, you are adept at collaborating with executive management and cross-functional teams. You possess a proactive approach, identifying opportunities for improvement and automation while maintaining a keen eye on security and performance. Your technical expertise is complemented by your ability to communicate complex concepts clearly and effectively. What You’ll Be Doing: Create architectural approaches for Enterprise Network design and implementation. Provide architectural governance and oversight over MSP supplied solutions. Explore, investigate, recommend, benchmark, and implement technologies for SDN and service orchestration. Offer in-depth Network & Security Operations subject matter expertise and guidance to executive management and other stakeholders. Collaborate with cross-functional teams to resolve complex technical issues, ensuring minimal disruption to business operations. Liaise with various vendors and suppliers to optimize existing Network Services. Provide technological vision and strategy for Network transformation, leading architecture discussions to address risk, security, capacity, and performance concerns. Maintain vulnerability management processes and policies using a risk-based priority methodology. Identify and implement opportunities for process automation and improvement. Aid with change management processes, including impact analysis, risk assessment, change plan, test plan, monitoring, and user communications. The Impact You Will Have: Drive significant productivity, robustness, agility, and time-to-market advantage in the creation of Synopsys products and solutions. Lead corporate infrastructure transformation, enhancing IT operations leadership. Improve and optimize Network Services, contributing to the overall efficiency and performance of the enterprise network. Enhance security measures and risk management, safeguarding the organization’s critical assets. Facilitate seamless collaboration across teams, ensuring timely resolution of technical issues. Contribute to the continuous improvement of network services and user experience. What You’ll Need: Demonstrated experience with risk assessments and vulnerability assessments, using tools like Qualys, Rapid7, Tenable, Wiz, etc. Expertise in Enterprise Network Architecture Designs and Security Implementations. Knowledge of Internet/DMZ/Internal Firewalls, Identity Access Management (IAM), Risk Management, Security Information Event Management (SIEM), and Web Proxy Services. Hands-on experience with network security areas such as NGFWs, IDS/IPS, SSE/SASE, SWG, ZTNA. Management and patching experience with DataCenter network technologies (e.g., Cisco ACI, Whitebox Switching with SONiC OS, BeyondEdge orchestrator, Cisco Nexus Platforms). Administration of campus infrastructure: Cisco Catalyst and Aruba OS Switching, Aruba Wireless Controllers, APs, Versa Networks SD-WAN appliances. Understanding of cloud architectures (AWS, Azure, GCP, IBM Cloud) and cloud connectivity solutions. Strong knowledge of routing protocols and failover scenarios, including BGP and OSPF. Network device configuration and infrastructure automation skills using tools such as Python and Ansible. Who You Are: Proactive and self-motivated, able to drive results with minimal supervision. Excellent communicator, capable of conveying complex technical concepts to diverse audiences. Strategic thinker with a focus on continuous improvement and innovation. Collaborative team player, adept at working with cross-functional teams. Detail-oriented and highly organized, with strong problem-solving skills. The Team You’ll Be A Part Of: The Engineering Excellence Group drives innovation velocity and enterprise infrastructure automation, which are critical elements of our growth and scaling strategy. This team is chartered to drive significant productivity, robustness, agility, and time-to-market advantage in the creation of Synopsys products and solutions. The group also leads corporate infrastructure transformation as we continue to drive IT operations leadership and invest in the next wave of disruptive technologies. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

Overview Job Description The Cloud Specialist 3 is primarily responsible for responding to and resolving monitoring alerts responding to and resolving requests from customers partners and the company services team responding to incidents working Disaster Recovery failover testing and working scheduled maintenance windows within the cloud environment independently. Responsibilities Serve as an escalation resource for team members for basic inbound phone calls tickets and emails from internal and external resources requesting assistance with cloud hosted solutions with applying best practice knowledge Serve as an escalation resource with customers partners and internal resources to understand needs as it relates to their ticket request Take proactive measures to identify trends and improve monitoring of cloud hosted solutions Serve as an escalation resource to troubleshoot and resolve complex cloud issues utilizing the company's systems utilities and support processes Mentor coach train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team Take proactive measures to identify and improve internal efficiencies; remain current on best practices Operate as a trusted advisor on scheduled environment refresh requests of data to assist customers partners and internal resources while applying best practices of the process Develop internal documentation that fully reflects all activity related to resolution of issues and maintaining of hosted systems applying best practices Develop and implement enhancements to gathering information for audits to ensure compliance with established standards policies and configuration guidelines. Assist with implementing testing and maintaining systems and processes as it relates to the cloud business continuity disaster recovery plan Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and significant best practice knowledge Minimum Qualifications Bachelor's degree or equivalent experience Relevant experience with process improvement Relevant experience with solving complex issues Lean Six Sigma Black Belt Required Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Strong collaboration skills applied successfully within team Strong critical thinking analytical and problem solving skills Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Strong organizational multi-tasking and time management skills Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions Strong ability to establish rapport and gain the trust of others; effective at gaining consensus Self-motivated with the ability to manage projects to completion with minimal oversight Strong ability to handle sensitive information with discretion and tact Strong attention to detail Demonstrated ability to influence motivate and mobilize team members and business partners; ability to work independently and in a team environment Knowledge of principles of systems administration including Dell Cisco and/or HP hardware Strong knowledge of Microsoft Server environments including Microsoft Active Directory networking storage and virtualization technologies Up to 10% travel time required Show more Show less

About Us Ignatiuz is a digital transformation and intelligent workplace consulting company with offices in the US (PA) and India (Indore). Focused on accelerating digital performance through innovation and automation. Our team has worked with a variety of Fortune 500 clients and has a track record of delivering reliable, high-quality solutions that drive business success. Job Description ​ We are seeking an experienced and highly skilled Senior Database Administrator (DBA) to oversee and manage mission-critical Microsoft SQL Server database environments. This role involves administering various separate databases across virtual servers, configured for high availability with failover clustering. The ideal candidate will be proficient in proactive monitoring and alerting systems, particularly using Redgate, and will bring expertise in maintaining optimal performance, security, and uptime of all database services. Key Responsibilities: · Database Management & Administration: o Oversee and manage the daily operations of multiple SQL Server instances across virtual servers. o Ensure high availability and disaster recovery solutions for mission-critical databases. o Manage and configure SQL Server Always on Availability Groups and SQL Server Failover Clustering to ensure uptime and reliability. o Configure and maintain SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS), and SQL Server Analysis Services (SSAS). o Perform regular database health checks and system audits to ensure the security and integrity of data. · Performance Tuning & Optimization: o Perform performance tuning and optimization across all SQL environments to enhance query performance and overall database health. o Proactively identify and resolve potential performance issues including index fragmentation, query optimization, and resource bottlenecks. o Utilize tools like Redgate, SQL Profiler, and SQL Server Management Studio (SSMS) to monitor and identify problematic queries and resources. · Monitoring & Alerting: o Implement and maintain comprehensive monitoring systems using Redgate, SQL Diagnostic Manager, and custom scripts to ensure proactive detection of database issues. o Set up alerting mechanisms to notify teams of critical incidents, database downtime, or performance degradation. o Implement real-time database monitoring and automate response mechanisms to mitigate downtime. · Backup, Recovery, & Security: o Manage regular database backups and implement disaster recovery strategies to ensure minimal downtime during system failures. o Automate backup and recovery procedures, ensuring integrity and availability of data. o Apply security measures including encryption, patch management, and user access controls to maintain data privacy and regulatory compliance. · Database Upgrades & Migrations: o Lead database migrations, upgrades, and patches to newer versions of SQL Server, ensuring minimal disruption to business operations. o Plan and execute database rollouts for new features, ensuring smooth transition and minimal impact on performance. · Collaboration & Support: o Collaborate closely with application development teams to ensure seamless integration of database systems with business applications. o Provide database support for troubleshooting and resolution of database-related issues impacting production environments. o Serve as a subject-matter expert (SME) for other teams on SQL-related technical matters, offering guidance and best practices. · Documentation & Reporting: o Maintain up-to-date documentation for database configurations, backup strategies, high-availability setups, and troubleshooting guides. o Develop and produce regular reports for database performance metrics, capacity planning, and optimization recommendations. · Automation & Scripting: o Develop and maintain scripts to automate routine database maintenance tasks, such as indexing, backups, and log file management. o Use PowerShell, T-SQL, or other scripting languages to automate daily database operations and improve system efficiency. ​ Requirements ​ 8+ years of hands-on experience with Microsoft SQL Server database administration. · Extensive experience managing SQL Server Failover Clustering, Always on Availability Groups, and high-availability database configurations. · Proficiency in database monitoring and alerting tools, especially Redgate, and experience with SQL Diagnostic Manager, SQL Profiler, or other third-party monitoring tools. · Strong experience in database performance tuning and query optimization using techniques such as indexing, query plans, and resource management. · Expertise in backup and disaster recovery strategies, including point-in-time recovery and transaction log management. · Proficiency in writing complex T-SQL queries, stored procedures, and scripts for automation and data manipulation. · Strong understanding of SQL Server security practices, including encryption, roles, and permissions. · Experience with database migrations, upgrades, and patching, particularly in high-availability environments. · Familiarity with virtualized environments and cloud database platforms such as Azure SQL, AWS RDS, or Google Cloud SQL. Preferred Qualifications: · Experience with PostgreSQL and/or NoSQL databases (e.g., MongoDB, DynamoDB). · Familiarity with cloud-based database platforms (Azure SQL, AWS RDS, etc.). · Experience working in virtualized environments (e.g., VMware, Hyper-V). · Exposure to DevOps practices and CI/CD pipelines involving database deployments. Show more Show less

Requirements Description and Requirements Job Responsibilities Provides technical leadership to design, distribution, performance, replication, security, availability, and access requirements for large and complex Oracle databases version (11g,12CDB/PDB,19c CDB/PDB and above) on (Linux & Unix) operating system on on-premises, cloud-based). Works in Agile model with the understanding of Agile concepts. . Ensures database availability, scalability, observability, recoverability and resilience through backup, recovery, monitoring, optimization, etc. Leads the design, implementation and maintenance of automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform. Leads the development and management of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic. Complex Root Cause Analysis (RCA) Ensures the security of the database infrastructure, including encryption, access controls and compliance with industry standards and regulations. Stays current with emerging technologies and industry trends related to database management and Architecture Subject matter expert in Database programming skills for designing and coding, optimizing and tuning the SQL and PL/SQL queries. Subject matter expert in certifying new DB versions and patches within the company’s integrated Infrastructure. Subject matter expert in analyzing ServiceNow ticketing system to produce various type of reports Strong knowledge in debug the code and provide appropriate solution to developers and application team. Works closely with cross-functional teams, including developers, system administrators, network engineers, and security specialists. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Oracle Certified DBA and Cloud certification (Azure,AWS or OCI) is preferrable Experience (In Years) 14+ Years Total IT experience & 10+ Years relevant experience in Oracle database Technical Skills 10+ years of related work experience on Oracle 11g,12c , Oracle 18c/19c and 21c database administrator with specific knowledge on ASM, GoldenGate, Data Guard, RMAN, Patching, AND/OR Security ,Active Data Guard and data pump 6 years Unix, Linux and Windows operating systems and shell scripting. Strong database analytical skills to improve application performance. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and integrity constraints Engineering and support experience with PeopleSoft financials application databases and Goldengate replications. Strong knowledge in configuration and implementation Backup and recovery strategy as per Industry best practice using backup tools (RMAN, Data Pump, BCV and Rubrik) Expertise in database performance tuning with hands on experience on AWR, ADDM, SQLTRPT skill. Experience in Data guard configuration (DR) Must have extensive experience in Database switchover and failover. Strong Experience in Cloud computing (Azure, OCI) Data security by managing roles and privileges to User and groups. Strong knowledge in configuring and implementing data replication between complex databases using Goldengate. Experience in installation and configuration of OEM Agent and monitoring. Experience in working Ticketing tools (ServiceNow) Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework. Ability to organize tasks for self and others, prioritize and balance tasks, and lead complex projects Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Strong Automation skills and programming such as Python and Ansible Good experience in Database monitoring installation, configuration and monitoring using OEM and Elastic. Ability to work 24*7 rotational shift to support for production, development, and test databases Other Critical Requirements Good experience working on Cloud platforms (Azure and Cosmos DB) Strong leadership skills with the ability to manage, mentor, and inspire a team of DBAs and technical staff. Excellent communication and problem-solving skills Hands on experience in managing monitoring with Observability tools (Elastic). SME in Ticketing tools (ServiceNow and Splunk) About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Backend Developer Backend Developer responsible for building and maintaining the server-side infrastructure. This includes managing data, building APIs, integrating with external services, and ensuring the backend can handle scaling, security, and performance optimally. Job Overview: As a Backend Developer, you will be responsible for developing, maintaining, and optimizing the server-side application, database systems, and integrations that power core functionalities. You will ensure the backend is efficient, secure, scalable, and maintainable, collaborating with the frontend team and other stakeholders. Key Responsibilities: 1. API Development & Integration: • Design, develop, and maintain RESTful APIs and GraphQL services to serve data to the frontend. • Build and manage microservices for specific ERP functionalities (e.g., Inventory, Orders, User Management, etc.). • Integrate third-party APIs and services (payment gateways, authentication systems, etc.). • Work with API Gateway (AWS) to manage, monitor, and throttle API requests. 2. Database Design & Management: • Design and maintain PostgreSQL databases, ensuring data integrity, normalization, and efficient query performance. • Implement ORM (Object-Relational Mapping) solutions like Prisma, Sequelize, or Django ORM for easier database management. • Manage database migrations, backups, and high-availability configurations. • Design and implement caching mechanisms to improve database query performance (e.g., Redis). 3. Authentication & Authorization: • Implement secure user authentication and authorization systems (OAuth 2.0, JWT, Amazon Cognito). • Handle user sessions and roles to ensure that only authorized users can access specific data or perform actions. 4. Performance Optimization: • Optimize server-side performance to ensure the ERP system can handle high traffic and large data sets. • Perform database indexing and query optimization to reduce load times. • Set up and monitor auto-scaling infrastructure (e.g., AWS EC2 Auto Scaling, AWS Lambda for serverless functions). 5. Security & Compliance: • Implement best practices for securing the backend, including data encryption, rate limiting, and API security. • Ensure that sensitive data is stored and transmitted securely, using services like AWS KMS (Key Management Service). • Comply with industry standards for data protection and privacy (e.g., GDPR). 6. Testing & Debugging: • Write unit, integration, and API tests using testing frameworks like Jest, Mocha, or PyTest (depending on language). • Debug backend issues and optimize performance for a seamless user experience. • Conduct thorough testing for edge cases, system loads, and failure scenarios. 7. Collaboration & Agile Development: • Work closely with the frontend team to ensure smooth integration of APIs with the user interface. • Participate in agile development cycles, attending daily standups, sprint planning, and code reviews. • Contribute to architecture decisions and system design for scaling and maintaining the ERP platform. 8. Infrastructure & DevOps: • Manage cloud infrastructure, using AWS EC2, S3, Lambda, and other services. • Implement CI/CD pipelines for seamless deployment and updates using GitHub Actions, Jenkins, or AWS CodePipeline. • Use tools like Terraform or CloudFormation for infrastructure-as-code (IaC). Required Skills & Qualifications: • Proficiency in Backend Programming Languages: • Node.js (JavaScript/TypeScript) or Python (Django/Flask). • Experience with Relational Databases (PostgreSQL, MySQL, or similar). • Experience with ORMs like Prisma, Sequelize, Django ORM. • Knowledge of GraphQL and RESTful APIs. • Experience with authentication systems (OAuth 2.0, JWT, Amazon Cognito). • Familiarity with AWS services (EC2, Lambda, RDS, S3, CloudWatch). • Strong understanding of version control with Git. • Experience with Docker and containerized applications. • Ability to design and implement scalable microservices architecture. • Familiarity with caching mechanisms (e.g., Redis, CloudFront). • Knowledge of CI/CD pipelines (GitHub Actions, Jenkins, CodePipeline). • Familiarity with API Gateway (AWS). • Understanding of security best practices in backend systems. Preferred Skills & Qualifications: • Familiarity with serverless architecture (AWS Lambda). • Experience with container orchestration tools like Kubernetes or Docker Swarm. • Experience with GraphQL and tools like Apollo Server for building GraphQL APIs. • Knowledge of monitoring and logging tools like AWS CloudWatch, Prometheus, or ELK Stack. • Familiarity with server-side rendering frameworks like Next.js (for full-stack development). • Advanced Database Management: Sharding, Replication, High Availability, and Failover mechanisms. Education & Experience: • Degree or Experience in Computer Science, Software Engineering, or related field. • At least 6+ years of experience as a backend developer. • Proven experience in developing APIs, integrating with third-party services, and handling large-scale databases. Soft Skills: • Strong problem-solving and analytical skills. • Excellent written and verbal communication skills. • Ability to work collaboratively in a team-oriented, agile environment. • Comfortable with remote work and self-management. • Adaptability to new technologies and learning on the go. Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way . Job Description Design and implement VOIP (signaling and media) infrastructure using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine Architect session border controllers (SBC), NAT traversal, load balancing, and failover strategies Define standards for call rou8ng and audio quality op8miza8on (codecs, jieer, etc.) Lead ini8a8ves for scalability, observability, security, and resiliency of our voice infrastructure Troubleshoot live traffic and provide technical leadership during major incidents Collaborate with Backend and API teams to design provisioning, billing, and call analy8cs APIs Evaluate and onboard open-source tools or commercial carriers as needed Coach and mentor junior/lead engineers in VoIP best prac8ces. What Makes You Qualified 12+ years of hands-on experience in the Telephony / VoIP / CPaaS domain Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP), Networking fundamentals (UDP/TCP/IP, DNS, MPLS), QoS (latency, jieer, packet loss mi8ga8on). Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC. Expert-level understanding of SIP, RTP, NAT traversal (ICE/STUN/TURN), and VoIP security (TLS, SRTP, fraud preven8on) Hands-on development experience with FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine Experience in designing carrier-grade telephony plaXorms serving millions of calls Strong systems programming and debugging skills in C/C++ Strong troubleshoo8ng skills, with experience using network monitoring and debugging tools. Familiarity with distributed systems and cloud-based deployments (AWS, GCP, Azure) Excellent problem-solving, debugging, and performance tuning skills Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. Show more Show less

Role Description Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical people and financial management (Hierarchical or Lateral) Outcomes 1) Mentor new team members in understanding customer infrastructure and processes2) Review and approve RCA prepared by team and drive corrective and preventive actions for permanent resolution3) Review problem tickets for timely closure. Measure incident reduction achieve by problem record for showcasing during Governance review4) Provide technical leadership for change implementation 5) Review CSI initiatives and aggressively drive for time bound closure to achieve optimization and efficiency goals6) Drive delivery finance goal to achieve project forecast numbers 7) Work on proposals and PIP for identified greenfield opportunity to increase revenue Measures Of Outcomes 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process – Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change tickets handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements10) Overall financial goals of project11) % of incident reduction by problem management12) Number of repeated escalations for the same technical issue Resolution/Response Outputs Expected: Daily review of resolution and response SLA for early intervention of SLA management Troubleshooting Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Assist and lead technical teams to rope in technology experts for complex issues Escalation/Elevation Escalate within organization/customer peer in case of resolution delay. Define OLA between delivery layers (L1 L2 L3 etc) and enforce adherence. SPOC for any customer and leadership escalations Tickets Backlog/Resolution Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure. Runbook/KB Review KB compliance and suggest changes. Initiate and drive periodic SOP review with customer stake holders Collaboration Collaborate with different towers of delivery for ticket resolution (within SLA) Resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function’s relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization’ s policies and business conduct Process/efficiency Improvement Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation Coordinate and monitor IT process implementation within the function Compliance Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one-on-one mentorship for new joiners. Complete certification of respective career paths. Explore cross training possibilities for improved efficiency and career growth. Performance Management Update FAST Goals in NorthStar; track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members understanding the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Drive finance goals of the account. Skill Examples 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server tickets to resolution4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage and backup enhancements. Perform change management.b. Skilled in in core fabric technology storage design and implementation. Hands on experience in backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage and backup team; review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design; Database schema creation and managementb. Identification of data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers witches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the and Backup technologies9) Tools:a. Proficient in understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database managementb. Knowledge in OS System and networking skills Additional Comments REQUIRED EXPERIENCE AND ABILITIES 1. Strong leadership of technical teams in a distributed environment 2. Hands on technical experience - Strong working knowledge of Developing, Designing and implementing large scale enterprise applications. 3. Possess strong analytical skills, organizational skills, attention to detail, and excellent verbal and written communication skills(Ability to prepare clear, concise, and persuasive communications with multiple stakeholders) 4. Demonstrated self-motivation and accountability; flexibility 5. Ability to recruit and develop cohesive teams 6. Ability to establish and maintain effective working relationships with co-workers, managers and internal and/or external customers 7. Good knowledge of Agile process 8. Managing Distributed and Enterprise web applications with strong experience executing Java projects 9. Proven ability to understand technological infrastructure and how it relates to project solutions and integrations, demonstrate the relationship of data structures as they relate to integrated systems solutions on a healthcare system 10. Demonstrates excellent consultative, solution selling skills and technical leadership 11. Demonstrated ability to adapt to new technologies and learn quickly; ability to think abstractly 12. Bachelor of Engineering in Computer Science or equivalent degree 13. Ability to think out of the box and be innovative 14. Ability to resolve blockers of team members both technically and functionally REQUIRED TECHNICAL SKILL SET Must have: 1. Proficient in Java, J2EE with a good knowledge of its ecosystems 2. Solid understanding of fundamental design and architecture patterns such as: n-tier, Publish/Subscribe, REST, MVC, Microservices, Data Access (OR/M, DAO’s…etc.), Integration tools, Knowledge of SOAP, REST and XML technologies (XML, XPath, XSL, XML Schema, RNG, DTD, XQuery, DOM, etc.) 3. Good hands on experience with MVC, JDBC, RESTful, SOAP and Micro Services. 4. Experience with popular application frameworks, such as Spring, JSF, Struts, Spring MVC, Spring Boot, Prime faces… Etc and UI frameworks such as React,Angular,Jquery etc. 5. Experience in Database (SQL) database design, Query Development and performance tuning as applicable w.r.t Oracle/DB2 6. Experience / knowledge of healthcare systems and comprehensive understanding of large healthcare payer overall structure, processes, functions including Claims, Membership and Provider processing is an asset 7. Experience using tools like Jira, Confluence, MS SharePoint etc. is an asset 8. 5 or more years related experience in relevant technologies/roles; 8+ Overall experience 9. Adherence to best coding practices and principles 10. Good Knowledge of performance tuning and provide optimal code 11. Should have good exposure to CI/CD frameworks like Jenkins, Docker etc Nice to have: 1. Expert level experience with business and technical applications, or any combination of education and experience, which would provide an equivalent background 2. Multi database, multi-language or multi business application experience preferred 3. Experience with Rules Engines such as Drools Key Responsibilities 1. Lead offshore team in all aspects of application development 2. Coordination of development effort with onshore teams 3. Participates in developing application scope and objectives and preparing functional and/or technical specifications 4. Analyses and classifies complex change request and identifies and documents possible enhancements 5. Develops and performs unit testing and fixes defects identified during testing and re-executes unit tests to validate results 6. Codes and maintains complex components of information systems. 7. Develops and performs system testing and fixes defects identified during testing and re-executes unit tests to validate results 8. Participates in integrating activities with other IT departments for successful implementation and support of project efforts 9. Ensure team delivers with Quality and Performance Skills Azure,Aws,Aws Cloud,Azure Cloud Show more Show less

🚀 Job Opening: Senior Tech Lead / Head of Engineering – PHP + MySQL 📍 Location: Koramangala , Bangalore 💼 Experience: 5–10 years 💰 CTC Range: ₹12 – ₹20 LPA (based on capability) 🕒 Work Mode: Full-Time (On-site preferred) 📢 Reporting to: Founder & CEO 🏢 About BhashSMS BhashSMS is a leading messaging platform serving 2+ lakh businesses across India with Bulk SMS, WhatsApp Business API, and RCS solutions. We’re scaling fast and building a team that can power the next phase of hypergrowth. The founder has been the hands-on tech owner for years. Now, we're looking for a Senior Tech Lead / Head of Engineering to take charge, build the tech team, and lead product execution end-to-end . 🎯 About the Role This is a high-ownership, high-impact role. You’ll work directly with the CEO to take over our core tech stack, manage dev processes, and scale our systems to handle millions of requests daily. You’ll build the future tech team, introduce structure, and ensure we can deliver fast, reliably, and securely. 🔧 Responsibilities 🛠️ Engineering Ownership Take full ownership of our PHP + MySQL product stack Refactor legacy code, build scalable APIs, improve performance Lead feature design, implementation, and deployment 🧑‍💻 Tech Ops & DevOps Manage Linux servers, cron jobs, queues, error logs, backups Handle performance optimization, uptime, monitoring & alerting 📦 Product Execution Translate business needs from sales/marketing/support into tech Drive development of new tools (e.g., lead routing, campaign automation, dashboards) 👨‍👩‍👧‍👦 Team Building Hire, onboard, and mentor 1–2 junior developers in the next 60 days Set up Git, coding standards, review processes, and deployment workflows 🔐 Security & Compliance Maintain data security and ensure infrastructure compliance with WhatsApp and SMS provider requirements 🧠 Must-Have Skills 5–10 years in PHP development (Laravel or Core PHP) Deep MySQL experience: joins, triggers, indexes, large datasets Experience with Linux server management (LAMP stack) Hands-on DevOps: cron, queues, failover, logs, alerts Git version control, CI/CD basics Prior experience building or maintaining high-scale platforms Ability to work with minimal supervision and high accountability ✅ Bonus Points Experience with Twilio, WhatsApp Business API, or other messaging APIs Redis/Memcached knowledge Prior team-building or mentoring experience Has handled ₹10+ Cr scale backend operations 🎁 What We Offer Direct access to the CEO and real decision-making power High impact on product, speed, and company roadmap Freedom to implement your own systems and processes Fast career path to CTO / VP Engineering A stable and growing business with high transaction volume Show more Show less

Job Title: SQL Server DBA Location: Mumbai / Kolkata / Chennai / Delhi Experience Required: 5 – 7 Years Employment Type: Full-Time Shift: Rotational Night Shifts (Including Weekends) – 24/7 Support Environment Job Overview: We are seeking a proactive and skilled MS SQL Server DBA to manage and support our critical database infrastructure across a 24/7 support model . The ideal candidate should have strong experience with SQL Server 2019 , Always On Availability Groups , Change Data Capture (CDC) , audit and security management , and experience working in high-availability and disaster recovery environments. Experience on Microsoft Azure is a plus. Key Responsibilities: Install, configure, and maintain Microsoft SQL Server 2019 databases in production, test, and development environments. Manage and monitor Always On Availability Groups , failover clustering , and DR (Disaster Recovery) setups. Implement and maintain SQL Change Data Capture (CDC) , backup strategies, and database recovery. Perform query tuning , index optimization , and troubleshoot performance issues. Set up and enforce SQL Server security policies , including auditing , encryption , and role-based access control . Participate in and support rotational night shifts , including weekend on-call responsibilities as part of a 24x7 team. Maintain comprehensive documentation of database configurations, policies, and procedures. Work closely with application teams, infrastructure, and security to ensure high database availability and performance. Must-Have Skills: Strong experience as an MS SQL Server DBA (2016/2019) . Hands-on expertise with Always On Availability Groups and HA/DR configurations . Experience with SQL CDC (Change Data Capture) and SQL Server auditing . Proficiency in query tuning , index optimization , and performance troubleshooting . Knowledge of security management , including user permissions and encryption mechanisms. Good-to-Have Skills: Experience working in Microsoft Azure SQL or hybrid cloud environments. Exposure to automation using PowerShell or T-SQL . Familiarity with monitoring tools such as SolarWinds, Redgate, or native SQL tools. Behavioral Competencies: Excellent problem-solving and troubleshooting abilities. Strong communication skills and ability to work in a team-oriented environment. Willingness to work in a rotating shift and take ownership during critical incidents. Detail-oriented with a commitment to operational excellence. Why Join Us? Work in a mission-critical, enterprise-level 24/7 environment. Opportunity to be part of complex HA/DR solutions and cutting-edge Azure integrations . Career growth in a collaborative, fast-paced, and technology-focused team. Show more Show less

Position: Senior Database Administrator Position Overview As a Senior Database Administrator (DBA) at Intelex Technologies, you will play a critical role in managing and optimizing our MS SQL Server, Oracle, and PostgreSQL database environments. You will be responsible for the design, implementation, performance tuning, high availability, and security of our database infrastructure across cloud and on-premises deployments. Working within the DevOps & DataOps team , you will collaborate with developers, cloud engineers, and SREs to ensure seamless database operations supporting our mission-critical applications. Responsibilities And Deliverables Database Administration & Architecture Design, implement, and optimize databases across MS SQL Server, Oracle, and PostgreSQL environments. Participate in architecture/design reviews, ensuring database structures align with application needs and performance goals. Define and maintain best practices for schema design, indexing strategies, and query optimization. Performance Tuning & Scalability Conduct proactive query tuning, execution plan analysis, and indexing strategies to optimize database performance. Monitor, troubleshoot, and resolve performance bottlenecks across MS SQL Server, Oracle, and PostgreSQL. Implement partitioning, replication, and caching to improve data access and efficiency. High Availability, Replication & Disaster Recovery Design and implement HA/DR solutions for all supported databases, including MS Clustering, Oracle Data Guard, PostgreSQL Streaming Replication, and Always On Availability Groups. Perform capacity planning and ensure proper backup and recovery strategies are in place. Automate and test failover and recovery processes to minimize downtime. Security & Compliance Implement role-based access control (RBAC), encryption, auditing, and compliance policies across all database environments. Ensure adherence to SOC 2, ISO 27001, GDPR, and HIPAA security standards. Collaborate with security teams to identify and mitigate vulnerabilities. DevOps, CI/CD, & Automation Integrate database changes into CI/CD pipelines, ensuring automated schema migrations and rollbacks. Use Terraform or other IaC tools for database provisioning and configuration management. Automate routine maintenance tasks, monitoring, and alerting using New Relic and PagerDuty or similar. Cloud & Data Technologies Manage cloud-based database solutions such as Azure SQL, Amazon RDS, Aurora, Oracle Cloud, and PostgreSQL on AWS/Azure. Work with NoSQL solutions like MongoDB when needed. Support data warehousing and analytics solutions (e.g., Snowflake, Redshift, SSAS). Incident Response & On-Call Support Provide on-call support for database-related production incidents on a rotational basis. Conduct root cause analysis and implement long-term fixes for database-related issues. Organizational Alignment This is a highly collaborative role requiring close interactions with: DevOps & SRE teams to improve database scalability and monitoring. Developers to ensure efficient database designs and optimize queries. Cloud & Security teams to maintain compliance and security best practices. Qualifications & Skills Required 8+ years of experience managing MS SQL Server, Oracle, and PostgreSQL in enterprise environments. Expertise in database performance tuning, query optimization, and execution plan analysis. Strong experience with replication, clustering, and high-availability configurations. Hands-on experience with cloud databases in AWS or Azure (RDS, Azure SQL, Oracle Cloud, etc.). Solid experience with backup strategies, disaster recovery planning, and failover testing. Proficiency in T-SQL, PL/SQL, and PostgreSQL SQL scripting. Experience automating database tasks using PowerShell, Python, or Bash. Preferred Experience with containerized database deployments like Docker, or K8s. Knowledge of Kafka, AMQP, or event-driven architectures for handling high-volume transactions. Familiarity with Oracle Data Guard, GoldenGate, PostgreSQL Logical Replication, and Always On Availability Groups. Experience working in DevOps/SRE environments with CI/CD for database deployments. Exposure to big data technologies and analytical platforms. Certifications such as Oracle DBA Certified Professional, Microsoft Certified: Azure Database Administrator Associate, or AWS Certified Database – Specialty. Education & Other Requirements Bachelor's or Master's degree in Computer Science, Data Engineering, or equivalent experience. This role requires a satisfactory Criminal Background Check and Public Safety Verification. Why Join Intelex Technologies? Work with cutting-edge database technologies in a fast-paced, DevOps-driven environment. Make an impact by supporting critical EHS applications that improve workplace safety. Flexible remote work options and opportunities for professional growth. Collaborate with top-tier cloud, DevOps, and security experts to drive innovation. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Intelex Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. Show more Show less

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. What Does Success Look Like? We are seeking a Lead VoIP Engineer to design and build high-performance modules within our Voice platform. You’ll work on the core telephony stack involving signaling, media processing, NAT traversal, and RTP relaying. This is a hands-on execution role ideal for engineers who love building, debugging, and optimizing real-time communication systems. Seniority Level: Lead Individual Contributor What You’ll Do: Implement core voice capabilities using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine. Build and optimize SIP call routing logic, RTP media relays , failover mechanisms, and NAT traversal. Develop and manage configurations for scalability, codec negotiation, SIP trunk registration . Implement and test features like call recording, IVR, voicemail, DTMF detection. Monitor live traffic and participate in 24x7 on-call rotation for critical escalations. Collaborate with QA on stress/load testing and with Backend teams on provisioning APIs. Document design decisions, configurations, and troubleshooting runbooks. What Makes You Qualified? 7+ years of experience building and operating VoIP systems or CPaaS platforms . Solid expertise with SIP signaling, RTP, and media relay techniques . Strong hands-on with FreeSWITCH, Kamailio/OpenSIPs, RTPEngine . Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC . Experience in managing telephony infrastructure for uptime, latency, and call quality optimization. Strong systems programming and debugging skills in C/C++ . Good scripting/debugging skills ( Bash, Python, or Lua for FreeSWITCH modules ). Proficiency with diagnostic tools ( Wireshark, tcpdump etc ). Experience working with geographically distributed infrastructure or HA deployments. Show more Show less

- Working at Technical Assistance Centre & Resolving network issues of Enterprise customers Job Responsibilities Troubleshoot Level 1/2/3 network issues of enterprise customers (US/CAN region) Effective engagement with customer (written & verbal) & ensure Customer Satisfaction Key Skills Required:- Configure Security Appliances ASA Firewall Initialization, address translation (NAT, Global, Static) IP routing and VLANs, Access Control Lists, Failover IPsec LAN-to-LAN (IOS/ASA) SSL VPN (Client/Clientless), Easy VPN (IOS/ASA), CA (PKI) Remote Access VPN (IOS/ASA), XAuth, Split-Tunnel, NAT-T AAA protocolsRadius, TACACS+, Wired and Wireless authentication protocol_802.1x ACS; ISE_ Profiling, Posturing, BYOD, Guest Access

About _VOIS _VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About _VOIS India In 2009, _VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Responsibilities 24 * 7 operations of Windows server infrastructure, assuring maximum stability and efficiency in line with ITIL processes (Incident, Service Request, Problem, Task, Change, Release) Support and execute Windows server system administration tasks, decommissioning programs Providing support in key critical activities relating to Windows Server Operations Core Competencies, Knowledge And Experience Working knowledge on Windows Server, Patching. Working knowledge on Failover clusters, Active Directory Working knowledge of virtualisation technologies like VMWare PowerShell scripting experience Excellent read/write capabilities in English Experienced in multinational environments #_VOIS _VOIS Equal Opportunity Employer Commitment _VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion , Top 10 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch! Show more Show less

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world. Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. Sound understanding of Aladdin Platform Knowledge along with the various components of Aladdin e.g. PfC, PmC, Explore. Sound knowledge of Trading Venues & OMS/EMS e.g. Bloomberg, MarketAxess, TradeWeb. Ability to query trade data, logs and troubleshoot the issue. Understanding of FIX messages for trade execution. Knowledge of Market Data e.g. Bloomberg Terminal, Reuters, EIKON and other data sources. Sound knowledge entire Trade life cycle and various steps involved in trading life cycle. Sound understanding of various Financial Asset Classes. Fair knowledge of Market Regulations. Accountable for leading the Front Office Application support team. Accountable for Incident Management within the Front Office area. Be the escalation point for Front Office Users/Stakeholders. Accountable for driving Service Improvement within the Front Office Application support process. Accountable to build high performing team to deliver customer delight. Ability to drive prioritization for the Front Office book of work. Responsible for sending effective communications. Working with business users to identify concerns or areas for improvement in their workflows and work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution. Taking responsibility for championing the use of Aladdin throughout the business. Handling high-priority trade execution issues under pressure. Quickly identifying and resolving trading-related issues. Maintaining logs, issue tracking, and documenting resolutions for future reference. Providing MI specific to each regional service review (UK, Europe, APAC, Americas) Participating in any Business Continuity, Disaster Recovery and Failover activities. Ability to resolve queries related to Business critical applications e.g. Aladdin, Bloomberg, WSO etc. We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. Show more Show less

Job Title: 3rd Line Network Engineer Location: Ahmedabad, Gujarat, India Shift Time: UK Shift Job Description To manage and own support tickets about existing customer services To design and implement changes as per the client’s requirements. To work closely with the 2nd Line Service Desk team and the Solution Delivery team to support customers and configuration tasks. Responsibilities Regular communication verbal and written, with existing customers Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk To take ownership and effectively manage support tickets for incidents, change, and service requests To plan and complete projects as assigned to you by the Head of 3rd Line Network Support. Documented customer solutions – CMDB, Visio documentation, technical summary write-up DR/Failover Testing To provide support and mentoring to 2nd Line engineers Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects On-call rota out of hours for high-priority incidents Required Experience Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level In-depth knowledge of configuring and troubleshooting network security devices/protocols Ability to troubleshoot and isolate faults to identify root causes and bring to resolution Advanced knowledge of layer 2 and 3 protocols Experience using at least one of the following firewalls: Palo Alto, FortiGate, and Cisco ASA. This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs. Strong knowledge of OSPF and BGP in an ISP environment Proficient in packet capture and interpretation Familiarity with Cloud products such as Azure / Amazon AWS Experience working within a Managed Service Provider Environment. Minimum Basic experience with network automation/programing such as Ansible/Python Required Technical Skill Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless; Cisco, Meraki, Aruba Security; Palo Alto, Prisma, Fortinet, Cisco ASA SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage Cisco NAC ISE, SD-A/DNAC, DOT1x Cisco Nexus 7xxx, 5xxx, 2xxx series. Show more Show less

We are looking for a Oracle Fusion Middleware Administration professional with major expertise in SOA Admin role . About the Role Oracle Fusion Middleware Administration- SOA Administrator Location - Mumbai, Pune, Bangalore, Chennai, Hyderabad, Kolkata & Noida Responsibilities Install and configure Web Logic Servers in a Cluster environment to provide High Availability, Load balancing, Session replication, JDBC Connection Pools, Scalability and Fail over support. Install and configure the SOA suite in both Cluster and Standalone environments. Upgrade 12c environments (experience with upgrading 12.2.1.3 to 12.2.1.4 is a plus). Configure and administer JDBC Data sources and JMS Queues Topics and Connection factories. Handle Disaster Recovery failover/failback Activity. Work on LDAP integration with Web Logic 12c Application Server. Analyze and tune JVM heap and GC algorithms. Manage Web Logic SSL Certificates. Apply patches for Web Logic Server using OPatch Utilities. Troubleshoot Web Logic/SOA related issues from Log files, incidents, diagnostic tests and thread dumps. Configure Work Managers in Web Logic 12c to optimize performance of Application and maintain service-level agreements. Purge old instances and reclaim unused free space by executing DB queries. Automate daily activities using shell scripts and have knowledge on Oracle DB queries related to Web Logic/SOA Administration. Perform ongoing performance tuning and system resource optimization. Have knowledge on Oracle HTTP and Apache web servers. Ability to work effectively with all levels of personnel & other groups and flexibility to work on rotational shifts. Provide 24/7 basis on-call support for production. Qualifications Minimum of 5+ years of hands-on experience on Oracle Fusion Middleware Administration (WebLogic and SOA) for Dev, QA, UAT, PPE & Production Environments. Experience in giving Knowledge Transfer to new team members. Required Skills Strong problem-solving skills. Excellent communication skills. Ability to work in a team environment. Show more Show less

About _VOIS _VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About _VOIS India In 2009, _VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Responsibilities 24 * 7 operations of Windows server infrastructure, assuring maximum stability and efficiency in line with ITIL processes (Incident, Service Request, Problem, Task, Change, Release) Support and execute Windows server system administration tasks, decommissioning programs Providing support in key critical activities relating to Windows Server Operations Core competencies, knowledge and experience: Working knowledge on Windows Server, Patching. Working knowledge on Failover clusters, Active Directory Working knowledge of virtualisation technologies like VMWare PowerShell scripting experience Excellent read/write capabilities in English Experienced in multinational environments #_VOIS _VOIS Equal Opportunity Employer Commitment _VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion , Top 10 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 14 th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Requirements Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex Oracle databases from version 11g to 19c (CDB/PDB and Standalone) on (Linux/AIX) Operating System. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance; Makes use of advanced database features such as partitioning, advanced compression, multitenant architecture, etc. Participates in the design, implementation and maintenance of automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform. Participates in the develop and management of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Participate in basic Root Cause Analysis (RCA) Maintains, and administers data infrastructure security policies safeguarding information, evaluating existing data infrastructure security procedures and identifying new areas of risk. working knowledge of ServiceNow ticketing system, KB article creation and maintenance, and CMDB maintenance 4+ years of experience with Performance Tuning, physical database design, database programming skills, and shell scripting Working experience with Cloud infrastructure, Elastic, Ansible, data replication and project management Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 7+ years of IT and Infrastructure engineering work experience. Experience (In Years) 7+ Years Total IT experience & 4+ Years relevant experience in Oracle database Technical Skills 4+ years of related work experience with application database implementation; knowledge of all key Oracle utilities such as SQLPLUS, RMAN, OEM, Data Pump, Active Data Guard and OID. 2+ years Unix and Linux operating systems and 1 year’s shell scripting. Strong database analytical skills to improve application performance. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and integrity constraints Engineering and support experience with PeopleSoft financials application databases and Goldengate replications. Extensive experience in Backup and recovery (Data pump, RMAN, Rubrik). Good knowledge in performance tuning with hands on experience on AWR, ADDM, SQLTRPT skill. Experience in Data guard configuration (DR). Experience in Database switchover and failover. Working knowledge in Cloud computing (Azure, OCI) Data security by managing roles and privileges to User and groups. Experience in installation and configuration of OEM Agent and monitoring. Experience in working Ticketing tools (ServiceNow) Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework. Other Critical Requirements Automation tools and programming such as Python and Ansible. Monitoring the database using Elastic and Oracle Enterprise monitoring (OEM) OCA or OCP 19c and above certification preferable Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment Ability to work 24*7 rotational shift to support for production, development, and test databases About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requirements Description and Requirements Job Responsibilities Provides technical support and resolves database-related issues for Oracle databases from version 11g to 19c (CDB/PDB and Standalone) on (Linux/AIX) Operating System. Handles daily database operations, maintenance, and troubleshooting such as DB back-up, recovery, archiving and basic performance tuning; Manages job scheduling, application release, database change and compliance. Maintains, and administers data infrastructure security policies safeguarding information, evaluating existing data infrastructure security procedures and identifying new areas of risk. Identifies and resolves problem utilizing structured tools and techniques. Working knowledge of ServiceNow ticketing system, KB articles and CMDB maintenance Working experience with Performance Tuning, physical database design, database programming, and shell scripting Limited experience with Cloud infrastructure, Elastic, Ansible, data replication and project management Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 3+ years of IT and Infrastructure engineering work experience. Experience (In Years) 3+ Years Total IT experience & 2+ Years relevant experience in Oracle database Technical Skills 2+ years of related work experience with application database implementation; knowledge of all key Oracle utilities such as SQLPLUS, RMAN, OEM, Data Pump At least 2 years of experience to work in Unix and Linux operating systems. Basic database analytical skills to improve application performance by tuning database configuration. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and integrity constraints. Experience in data replication using Goldengate is preferred. Knowledge in Backup and recovery (Data pump, RMAN, Rubrik). Have experience performance tuning with hands on experience on AWR, ADDM, SQLTRPT skill. Experience in Data guard configuration (DR). Experience in Database switchover and failover using traditional or Flashback method. Good to have experience in Cloud computing (Azure, OCI). Data security by managing roles and privileges to User and groups. Experience in installation and configuration of OEM Agent and monitoring. Experience in working Ticketing tools (ServiceNow) Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework. Ability to work 24*7 rotational shift to support for production, development, and test databases Other Critical Requirements Basic experience in Automation tools and programming such as Shell, Python and Ansible. Monitoring the database using Elastic and Oracle Enterprise monitoring (OEM) Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

About Us: Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs. Know our story: https://www.mobileum.com/ Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of over 1800+. Join Mobileum Team At Mobileum we recognize that our team is the main reason for our success. What does work with us mean? Opportunities! Position: Senior Director – QE Automation Position Summary: We are seeking an experienced and strategic Sr. Director – QE Risk & Automation to lead and manage our Quality Engineering (QE) and Automation teams. In this pivotal role, you will be responsible for overseeing the quality, risk management, and automation strategies across core network technologies. You will lead a team of Senior Software Development Engineers in Test (SDETs) and work closely with cross-functional teams to ensure the performance, security, and scalability of our systems. Your expertise in backend tools, frameworks, DevOps, and core network technologies will be vital in maintaining the reliability and efficiency of our systems. Roles & Responsibility: Lead and manage a high-performing team of Senior SDETs, fostering a culture of continuous improvement, collaboration, and quality. Provide mentorship and career development opportunities, ensuring team members grow professionally and excel in their roles. Set clear team goals, define performance metrics, and develop individualized career development plans. Partner with product managers, engineering leads, and operations teams to align on quality objectives, milestones, and deliverables. Ensure alignment of quality assurance practices across engineering, product, and business teams for comprehensive and consistent testing efforts. Design, develop, and continuously improve test automation frameworks and tools for backend systems, microservices, REST APIs, and core network components. Lead the creation and execution of automated test suites for performance, scalability, security, and mobile app testing. Build backend testing tools to validate distributed systems, data migration scenarios, and integration with other core network systems. Spearhead performance and scalability testing efforts, ensuring systems can efficiently handle high traffic and meet performance requirements. Drive optimization strategies for systems to ensure they are scalable, resilient, and performant under varying loads. Lead security testing efforts to identify vulnerabilities and ensure systems comply with industry security standards and regulations. Implement comprehensive risk management strategies, identifying and mitigating risks throughout the lifecycle of the product. Integrate automation and testing processes with DevOps pipelines, supporting continuous integration/continuous delivery (CI/CD) workflows. Leverage cloud technologies (especially Amazon AWS) for testing and deployment. Oversee deployment strategies such as blue-green deployments and failover scenarios to ensure high availability and system reliability. Apply deep knowledge of core network systems and protocols such as IPX, Diameter/RADIUS, LTE/5G roaming, to design and execute comprehensive testing strategies. Develop test plans and test cases targeting core network components to ensure compliance with network-specific requirements. Continuously assess and integrate new tools, technologies, and practices to improve the efficiency and quality of testing. Encourage the adoption of best practices, and mentor team members in the latest tools and methodologies. Enhance and extend the automation test library, focusing on performance, scalability, and risk mitigation. Lead testing efforts within an Agile/Scrum environment, ensuring alignment with sprint goals, backlog grooming, and daily stand-ups. Collaborate with product owners to refine requirements, elaborate on test scenarios, and ensure comprehensive coverage of both functional and non-functional requirements. Participate in the execution of white-box, black-box, and manual testing to validate system functionality, integration, and overall quality. Oversee the creation and maintenance of comprehensive test plans and test cases, ensuring proper execution and tracking of defects. Provide detailed and clear communication regarding test results, defect tracking, and mitigation strategies to senior leadership and cross-functional teams. Desired Profile: - 15+ years of hands-on experience in software quality assurance, with a focus on core network technologies such as telecom roaming, Diameter/RADIUS, IPX, 5G/LTE, and big data solutions. Proven experience leading and mentoring high-performing teams, fostering a culture of collaboration and quality. Strong expertise in core network protocols, distributed systems, and applying this knowledge to quality engineering processes. Extensive experience designing and implementing test automation frameworks for backend systems, microservices, REST APIs, and large-scale systems. Proficiency with tools like Jenkins, Git, Selenium, JUnit, Postman, JIRA, and Confluence. Familiarity with big data technologies such as Aerospike, DynamoDB, Elastic Search, and Kafka. Strong experience with Amazon AWS or other cloud platforms, integrating testing and deployment workflows. Expertise in CI/CD, blue-green deployments, failover, and other DevOps practices to ensure system availability and reliability. Proven experience in leading performance, scalability, and security testing for complex distributed systems. Experience with security testing methodologies and ensuring compliance with industry security standards. Deep understanding of Agile/Scrum methodologies, with experience in leading teams within a fast-paced, iterative development cycle. Proficiency in scripting languages such as Java, Python, JavaScript, SQL, and a solid understanding of Linux systems. Strong technical skills in designing and executing tests across distributed systems. Excellent verbal and written communication skills, with the ability to clearly communicate test results, risks, and issues to senior leadership and cross-functional teams. Nice to Have Experience with additional core network technologies and telecom protocols. Familiarity with security testing and compliance standards such as ISO 27001, GDPR, or GSMA security guidelines. Experience managing cross-functional integration testing with third-party vendors or external teams. Work Experience: 15+ years Educational Qualification: BE. / B.Tech., M.E./M. Tech. or M. Sc. in Computer Science or any related qualification. Location: Bangalore Show more Show less