419 Failover Jobs - Page 4

Morgan Stanley JAVA Technical Architect_Software Engineering - Vice President - Software Engineering Profile Description We’re seeking someone to join our team as (Vice President) The Firmwide Data Office department is recruiting for an enthusiastic, dynamic, hands-on and delivery focused Application Development Lead (Technical Architect) to build next generation tooling for making “Data as First class asset”. This role will involve working with stakeholders of technology teams to provide guidance on strategic initiatives for Data Principles CDRR_Technology The Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce. Firmwide Data Office Data COE team is distributed globally between New York, London, Budapest, India, and Shanghai; and are engaged in a wide array of projects touching all business units (Institutional Securities, Investment Management, Wealth Management) and functions (e.g., Operations, Finance, Risk, Trading, Treasury, Resilience) across the Firm. The team vision is a multi-year effort to simplify firm’s data architecture and business processes front-to-back with goals of reducing infrastructure and manpower costs, improving the ability to demonstrate control of data, empowering developers by providing consistent means of handling data, facilitate data-driven insights & decision making, and providing a platform to implement future change initiatives faster, cheaper, and easier. Software Engineering This is Vice President position that develops and maintains software solutions that support business needs. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses for those who show passion and grit in their work. Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on… What You’ll Do In The Role Data is at the forefront of most business functions as enterprises look to streamline their business processes to cut cost and leverage capabilities such as advanced analytics, big data, AI and machine learning to create new insights. Business decisions will require availability of accurate, timely and consistent data. In a large enterprise like Morgan Stanley, with thousands of systems and tens of thousands of databases, it is critical to provide solutions that help users find data, understand its meaning, and easily access data via APIs, frameworks, and tools in a secure, compliant manner, whether the data is on premise or on the cloud. To address these challenges, the Tooling team within the FDO works on providing tools to document, discover, search, and visualize how data is used in the firm. The team also provides API’s and integrations with other technologies in the firm to capture and discover this information to support and promote automation. The team builds in house tools as well as works with vendor tools in this space to address these problems. Job Responsibilities Lead diverse technology team contributing to this strategic initiative Develop people through coaching, mentoring and management Lead the design, development and support of full-stack, n-tier distributed applications Act as a thought leader in the technical space through researching and knowing industry trends as well as cutting edge tools and technologies Provide efficient technological solutions for wider adoption of FDO tools What You’ll Bring To The Role At least 6 years' relevant experience would generally be expected to find the skills required for this role. 9 – 12 years of extensive experience designing and implementing n-tier distributed applications, large scale data pipelines, Web applications Bachelor’s or Master’s Degree in Computer Science, Computer Engineering, Data Analytics or related field Successful experience leading high-performing development and engineering teams with a proven and demonstrable track record of execution and delivery Strong problem-solving skills, business acumen, and demonstrated excellent oral and written communication skills with both technical and non-technical audiences Experience & expertise across following aspects: Java - Core Java, Multithreading, Spring, Caching, Security/Authentication API Design and Development - REST, GraphQL, JSON, Microservices Architecture Design Patterns, Object Oriented Design Agile Development, SDLC, TDD, BDD Implementing DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, Build Automation and Test-Driven Development to enable the rapid delivery of working code-utilizing tools like Jenkins, Gradle and Git Scalability, High Availability, Failover Databases - SQL, Stored Procedures, Query Tuning What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less

Job Title: 3rd Line Network Engineer Location: Ahmedabad, Gujarat, India Shift Time: UK Shift Job Description To manage and own support tickets about existing customer services To design and implement changes as per the client’s requirements. To work closely with the 2nd Line Service Desk team and the Solution Delivery team to support customers and configuration tasks. Responsibilities Regular communication verbal and written, with existing customers Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk To take ownership and effectively manage support tickets for incidents, change, and service requests To plan and complete projects as assigned to you by the Head of 3rd Line Network Support. Documented customer solutions – CMDB, Visio documentation, technical summary write-up DR/Failover Testing To provide support and mentoring to 2nd Line engineers Provide resources to the solution delivery team in supporting the configuration and implementation of new customer projects On-call rota out of hours for high-priority incidents Required Experience Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level In-depth knowledge of configuring and troubleshooting network security devices/protocols Ability to troubleshoot and isolate faults to identify root causes and bring to resolution Advanced knowledge of layer 2 and 3 protocols Experience using at least one of the following firewalls: Palo Alto, FortiGate, and Cisco ASA. This should include experience of configuring and troubleshooting access lists, NAT, IPSec and SSL VPNs. Strong knowledge of OSPF and BGP in an ISP environment Proficient in packet capture and interpretation Familiarity with Cloud products such as Azure / Amazon AWS Experience working within a Managed Service Provider Environment. Minimum Basic experience with network automation/programing such as Ansible/Python Required Technical Skill Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless; Cisco, Meraki, Aruba Security; Palo Alto, Prisma, Fortinet, Cisco ASA SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage Cisco NAC ISE, SD-A/DNAC, DOT1x Cisco Nexus 7xxx, 5xxx, 2xxx series. Show more Show less

Introduction IBM Cloud Computing is a one-stop shop which provides all the cloud solutions & cloud tools the industries need. IBM Cloud portfolio includes infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS) offered through public, private and hybrid cloud delivery models, in addition to the components that make up those clouds. IBM Cloud ensures seamless integration into public and private cloud environments. The infrastructure is secure, scalable, and flexible, providing customized enterprise solutions that have made IBM Cloud the Hybrid Cloud Market leader with our market leading IAAS and PAAS Platforms. The IBM Cloud platform is the public cloud offering from IBM providing services to global enterprises. IBM Cloud is the Cloud for Smarter Business, built on Open Technology with Developer Tools and supports solutions by Industry. We run the services and workloads from Watson, Blockchain, Services, Security, and IoT. Ready to help drive IBM's success in the Cloud market? This is your chance to research and learn new Cloud related technology products and services, as well as to design and implement quick Cloud based prototypes while advancing your career in leading edge technology. Your Role And Responsibilities As a part of cloud engineering service team, Individuals will be responsible for delivering infrastructure services with top-notch performance, first-rate security, fail-safe reliability and exceptional quality. Will be responsible for creating reusable and parameterized configurations for spot instance profiles. Leverage load balancers or caching layers to reduce downtime during instance replacements. Also Automate failover to on-demand instances when spot capacity is unavailable. Preferred Education Master's Degree Required Technical And Professional Expertise 7 to 10 years industry experience with proven deep knowledge of Golang/C/C++(Golang preferred). Programming experience in object-oriented design principles and patterns, with solid knowledge of REST and gRPC. Experience with data modeling and API design. Strong knowledge of data structures. Hands-on experience implementing distributed applications in a container environment (Docker/Kubernetes) along with considerable experience configuring and administrating Linux (or UNIX) systems. Strong experience working in large distributed microservice architectures. Experience in building tests for gRPC, RESTful APIs and SOAP webservices. Experience with relational databases and SQL (Oracle, MySQL, PostgreSQL), also non-relational e.g. ETCD a plus. Familiarity with Cloud infrastructure (AWS/Azure/GCP), CI/CD & DevOps Ability to script in shell or python when required. Experience in large systems software design and development. Demonstrated experience in development without much oversight Ability to quickly learn new technologies and implement prototypes in a timely fashion. Demonstrated problem-solving and analytical skills. Expertise in performance optimization and scalability of complex systems. Experience with asynchronous programming and concurrency models. Goroutine, channels are plus. Proficiency in security best practices and secure coding principles. Skilled in conducting peer code reviews and providing constructive feedback. Responsible for ensuring code quality and maintaining high standards. Ability to manage technical debt and ensure maintainability of codebases. Preferred Technical And Professional Experience Familiarity with virtualization (KVM/QEMU/libvirt a plus). Certified Kubernetes Application Developer (CKAD) preferred. Understanding security and compliance issues. MS in Computer Science preferred. Can consider non-CS degrees if there is strong relevant experience. Show more Show less

Role: Networking QA Engineer (SONiC) YOE : 7+ yrs Location: Bangalore( Hybrid Mode) , Only for Bangalore location candidates are preferred 1 Technical round, 1 Client round F2F from client location - Marathalli Notice Period - Immediate to 30 Days Only We are seeking a skilled Networking QA Engineer with extensive experience in Networking, L2/L3 testing having knowledge about SONiC (Software for Open Networking in the Cloud). The ideal candidate will possess expertise in evaluating SONiC’s compatibility with vendor switches. You will be involved in creating network topologies, performance benchmarking, ensuring compatibility and evaluating networking features/functionalities of SONiC as NOS. Responsibilities Develop detailed test plans, test cases, and test scripts for Layer 2/Layer 3 networking protocols and SONiC-based network operating systems. Build and maintain complex network topologies (physical and virtual) for testing environments, including configuration of switches, routers, and test equipment. Test and validate core networking features such as VLANs, routing protocols (OSPF, BGP, etc.), ACLs, QoS, link aggregation, and failover mechanisms in a SONiC environment. Evaluate and ensure compatibility of Open SONiC with vendor switches through testing, integration, and troubleshooting. Conduct performance and scalability tests, including throughput, latency, and stability benchmarks using tools like pktgen, or similar. Develop and maintain test automation frameworks and scripts to improve test efficiency and coverage. Documentation of product architecture, requirements, and concepts in clear, concise and consistent specifications. Ability to work well in a team environment and collaborate with others to provide the best solutions. Adapt to new technologies in dynamic environment. Mandatory Skills Minimum 3 to 4 years of experience working in the IT infrastructure industry. In-depth knowledge of L2/L3 networking protocols(e.g., VLAN, STP, OSPF, BGP, VRRP, ECMP, QoS, ACLs, etc.). Familiarity with standard networking protocols (e.g., TCP/IP, BGP, OSPF, etc.). Strong experience in functional, performance, regression, and compatibility testing for networking devices. Familiarity with test tools such as IXIA, Spirent, pktgen, or similar. Hands-on experience with network troubleshooting and packet analysis tools (e.g., Wireshark, tcpdump) Strong command-line skills and experience in Linux-based environments, especially for network configuration and troubleshooting. Solid experience in evaluating and replicating performance benchmarks across different network hardware. Hands on programming experience using Python. Strong communication and presentation skills. Good to have Skills - Practical experience in testing, configuring, and validating SONiC (Software for Open Networking in the Cloud) as a network operating system. Understanding of SONiC architecture, SAI (Switch Abstraction Interface), and associated CLI tools. Hands-on experience with configuring and testing vendor switches (Broadcom/Marvell-based, etc.). Using SONiC PTF (Packet Test Framework) for packet-level tests Experience contributing to or working with open-source networking projects, especially in large- scale networking environments. Knowledge about container technologies, Docker & Kubernetes. Experience in AI/ML. Knowledge about OVS. Knowledge about DPDK. Knowledge about SmartNIC. Skills: networking,ospf,stp,kubernetes,smartnic,dpdk,vlan,docker,vrrp,tcpdump,ai/ml,python,tcp/ip,ovs,wireshark,networking protocol,container technologies,acls,spirent,l2/l3 networking protocols,sonic,pktgen,qos,ecmp,bgp,ixia Show more Show less

India - Hyderabad JOB ID: R-217459 ADDITIONAL LOCATIONS: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 08, 2025 CATEGORY: Information Systems Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Specialist System Administrator – Virtualization Operations What you will do Let’s do this. Let’s change the world. This is a technical role with main responsibility for coordinating all aspects of VMWare/ESX and Nutanix administration within a 24x7 regulated environment. The role emphasizes reliability, security, and automation, and involves working with virtualization servers and related technologies introduced into the Amgen ecosystem. The ideal candidate will have a proven track record in Virtualization and serves as the global enterprise administration group, overseeing both physical and virtual hosting environments—including private and public cloud platforms. The responsibilities span operating systems, databases, middleware, storage, and backup services. The selected candidate will play a key role in configuration and operations management, executing daily systems administration tasks within a complex and dynamic environment. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad. Roles & Responsibilities: Lead and develop an impactful team managing the virtualized infrastructure Develop and maintain server security and compliance standards Contribute to infrastructure design and architecture planning Implement automation using PowerShell, Python, or Ansible Monitor systems and proactively address performance bottlenecks Collaborate with service owners and lead providers to evolve service offerings in line with business needs, ensuring scalability, reliability, and resilience. Own the day-to-day operations and strategic evolution of VMware infrastructure, including VMware ESXi, vSAN, vCenter, Nutanix, and Dell VxRail platforms. Lead or contribute to Root Cause Analysis (RCA) efforts for critical incidents. Contribute to the design and execution of DR plans and high availability configurations. Test and document failover strategies. Collaborate with multi-functional teams on infrastructure needs Document system configurations and operational procedures What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications and Experience: Bachelor's degree with 8+ years of experience OR Master's degree with 6+ years of experience OR Diploma with 12+ years of relevant experience Functional Skills: Must-Have Skills: VMware certifications (VCP, VCAP, or equivalent) Proven track record managing complex virtual infrastructure Familiarity with ITIL processes and regulated environments (Pharma preferred) Expertise in performance tuning, capacity planning, and HA/DR configurations Exceptional troubleshooting and problem-solving capabilities Hands-on expertise in scripting and automation tools Good-to-Have Skills: Experience with cloud services (AWS, Azure, GCP) Experience with ITIL processes and frameworks Experience with CI/CD and DevOps practices Understanding of configuration management and automation tools (Red Hat Satellite Server, Ansible) Good interpersonal, negotiation, and mentoring skills Professional Certifications: VMware certifications (VCP, VCAP, or equivalent) (Mandatory) Red Hat Certified Engineer (RHCE) (preferred) ITIL Foundation (preferred) Soft Skills: Excellent troubleshooting and analytical abilities Good communication skills, both written and verbal Ability to work in a fast-paced environment Strong organizational and time management skills Problem-solving and critical thinking capabilities Team collaboration and knowledge sharing Adaptability to changing priorities and technologies Ability to follow procedures accurately Willingness to learn and grow Shift Information: This position requires you to be onsite and participate 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Title: Murex Enviornment Support - Bangalore About Us "Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - Bangalore Role Description Responsibilities Hands-on experience on UNIX, SQL, Shell Scripting, and knowledge on Crontab, Control-M, and UC4 • Must possess end to end environment management and configuration experience • Provide Level 2/3 application production support for in scope data related applications • Must be able to create new environments on-demand from scratch • Release management – Exposure to various tools such as SVN, Nexus, ANT, Jenkins, GIT etc • Datamart configurations and Processing scripts configuration for EOD process. • Set up of Failover / DR for database and application and Infrastructure monitoring • Should be able to independently work on Murex projects along with key client stakeholders • Must possess excellent debugging skills • Understanding of ITIL Practices - Incident, Problem, Change Management, Problem Management, and Event Management • Optimizing Murex EOD Datamart Feeder extractions • Work on service requests using the Incident / Service management workflow, raised by business users and provide resolution. • Should display SME level knowledge in resolving user issues and other environment related issues • Work along with onshore support team to manage batch support of jobs feeding in data and delivering data to consumers • Production and non-production EOD processing / environment support and monitoring • Must possess good understanding of both exchange traded and OTC Derivatives with specific focus on Credit and Rates products with clarity on their life cycle Good to have prior exposure to implementation using DevOps If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Role: Networking QA Engineer (SONiC) YOE : 7+ yrs Location: Bangalore( Hybrid Mode) , Only for Bangalore location candidates are preferred 1 Technical round, 1 Client round F2F from client location - Marathalli Notice Period - Immediate We are seeking a skilled Networking QA Engineer with extensive experience in Networking, L2/L3 testing having knowledge about SONiC (Software for Open Networking in the Cloud). The ideal candidate will possess expertise in evaluating SONiC’s compatibility with vendor switches. You will be involved in creating network topologies, performance benchmarking, ensuring compatibility and evaluating networking features/functionalities of SONiC as NOS. Responsibilities: Develop detailed test plans, test cases, and test scripts for Layer 2/Layer 3 networking protocols and SONiC-based network operating systems. Build and maintain complex network topologies (physical and virtual) for testing environments, including configuration of switches, routers, and test equipment. Test and validate core networking features such as VLANs, routing protocols (OSPF, BGP, etc.), ACLs, QoS, link aggregation, and failover mechanisms in a SONiC environment. Evaluate and ensure compatibility of Open SONiC with vendor switches through testing, integration, and troubleshooting. Conduct performance and scalability tests, including throughput, latency, and stability benchmarks using tools like pktgen, or similar. Develop and maintain test automation frameworks and scripts to improve test efficiency and coverage. Documentation of product architecture, requirements, and concepts in clear, concise and consistent specifications. Ability to work well in a team environment and collaborate with others to provide the best solutions. Adapt to new technologies in dynamic environment. Mandatory Skills: Minimum 3 to 4 years of experience working in the IT infrastructure industry. In-depth knowledge of L2/L3 networking protocols(e.g., VLAN, STP, OSPF, BGP, VRRP, ECMP, QoS, ACLs, etc.). Familiarity with standard networking protocols (e.g., TCP/IP, BGP, OSPF, etc.). Strong experience in functional, performance, regression, and compatibility testing for networking devices. Familiarity with test tools such as IXIA, Spirent, pktgen, or similar. Hands-on experience with network troubleshooting and packet analysis tools (e.g., Wireshark, tcpdump) Strong command-line skills and experience in Linux-based environments, especially for network configuration and troubleshooting. Solid experience in evaluating and replicating performance benchmarks across different network hardware. Hands on programming experience using Python. Strong communication and presentation skills. Good to have Skills - Practical experience in testing, configuring, and validating SONiC (Software for Open Networking in the Cloud) as a network operating system. Understanding of SONiC architecture, SAI (Switch Abstraction Interface), and associated CLI tools. Hands-on experience with configuring and testing vendor switches (Broadcom/Marvell-based, etc.). Using SONiC PTF (Packet Test Framework) for packet-level tests Experience contributing to or working with open-source networking projects, especially in large- scale networking environments. Knowledge about container technologies, Docker & Kubernetes. Experience in AI/ML. Knowledge about OVS. Knowledge about DPDK. Knowledge about SmartNIC. Job Types: Full-time, Permanent Schedule: Day shift Monday to Friday Morning shift Work Location: In person

Designation: System Administrator Years of Exp: 2 to 6 Years Location: Mysore Candidates Willing to travel onsite when required with a valid passport Roles and responsibilities: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, storage planning, and database performance Skills: Associate or bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required 3-4 years of database, network administration, or system administration experience System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus Working knowledge of virtualization, VMWare, or equivalent Strong knowledge of systems and networking software, hardware, and networking protocols Experience with scripting and automation tools A proven track record of developing and implementing IT strategy and plans Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Education: Bachelor's (Preferred) Experience: 5G: 2 years (Preferred) Location: Mysore, Karnataka (Preferred) Work Location: In person

Technical Support Engineering- HCI Bangalore, Karnataka, India Date posted Jun 09, 2025 Job number 1821122 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Windows System Administration, Configuration, including a good basic understanding of: Registry File Storage User Accounts and Access Control Event Logs and Auditing Performance, Resource Monitor Networking (TCP, IP) Experience in one or more of these areas desirable Failover Clustering Resilient Storage technology (clustering, storage spaces) Server management tools Hyper-V management and VM deployment Network Tracing and analysis Network Virtualisation (Hyper-V, SDN) Troubleshooting performance issues using PerfMon and other tools Azure fundamentals with experience in resource deployment using ARM templates, bicep. etc Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Lead and manage the IT infrastructure with a focus on secure network design and maintenance. Design, deploy, and manage internet and intranet-based hosting environments with strict data privacy controls. Architect and maintain servers optimized for AI model hosting and high-performance computing. Ensure end-to-end cybersecurity for networks, servers, and intranet operations, following best practices. Implement and oversee restricted physical access protocols for critical hardware and server rooms. Monitor, update, and harden all systems to defend against cyber threats and vulnerabilities. Configure and manage secure web-socket communications within intranet and internal network applications. Plan and execute scalable network architecture to support AI workloads, including bandwidth and latency requirements. Collaborate with AI development teams to forecast and fulfil evolving hardware and networking needs. Maintain robust backup, disaster recovery, and failover systems for all critical infrastructure. Document system architecture, security protocols, and operational guidelines for audit and compliance purposes. Continuously assess and upgrade security measures, ensuring alignment with industry standards and project goals. Support secure deployment of internal applications and manage internal DNS, firewalls, and access controls. CCNA certification preferred; strong grasp of enterprise networking principles, VLANs, VPNs, and secure routing. Qualifications: Candidate must have Bachelor's/Master’s degree in Computer Science Engineering, Information technology Engineering or a related field; Proven professional experience (3-5 years) in Network management and Server Design. Certifications such as CCNA, CISSP, etc. Technical and Inter-personal skills: Network design, configuration, and security (LAN, VLANs, VPNs, firewalls) Server architecture and management (physical and virtual servers) Securing physical and logical access to critical hardware Hosting and managing applications over secure intranet spaces Cybersecurity frameworks (hardening servers, IDS/IPS, encryption, access control) WebSocket communication setup and secure management AI infrastructure requirements (GPU clusters, data handling, scalable storage) Backup, recovery, and disaster recovery planning Experience with private cloud or hybrid network models Knowledge of SSL/TLS, certificates, and secure communications protocols Familiarity with Linux and Windows Server environments Proficiency in setting up and managing databases securely (SQL/NoSQL) CCNA-level networking proficiency (even if not certified) Experience with monitoring tools (e.g., Nagios, Zabbix) and SIEM solutions Job Types: Full-time, Permanent Pay: ₹900,000.00 - ₹1,200,000.00 per year Benefits: Flexible schedule Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Work Location: In person Application Deadline: 12/06/2025 Expected Start Date: 23/06/2025

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job Description Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity her Who You Are Job Qualifications You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience CCNA Network or Security is must. Hands on experience Cisco ACI, Cisco SDA & DNAC (Primary Skills ) with Firewalls (checkpoint & Cisco FTD) Secondary. Understanding of Load Balancing concepts Good Understanding and hands on Routing protocol: customer end router BGP, EIGRP, OSPF and failover concepts. Implementing change request w.r.t network and security technology. Troubleshooting severity issues. Attending client meeting of change discussions. Support in providing RCA. Understanding vulnerability assessment and security hardening process Required Skills and Experience. minimum 6-8years of experience Attend architecture discussion Implement and troubleshoot network and security protocols Understanding of ITIL concepts. Experience in ticket handling through service now. The Operations Engineer will offer Level 2 and Level 3 Support that includes operation and change management. Preferred Skills and Experience Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

ASSOCIATE CONSULTANT Noida 4.5-8 Years INDIA Job Description (Posting). SDWAN Account creation for the Europe region Create VPC/Subnet/SG in the Ireland region Create VPC/Subnet/SG in Frankfurt region Route Table creation in both regions and attached to the VMX subnet Route Table creation in both regions and attached to the Greenfield transit gateway (Ireland & Frankfurt) region Create SDWAN VPC peering within Europe regions (Ireland to Frankfurt & Frankfurt to Ireland) Deploy the VMX appliance on both regions (Ireland & Frankfurt) as per the required configurations shared by the Vodafone team Shared the VMX appliance CIDR/IPs range with Vodafone Create/Identify the test VM in a separate environment in Ireland for testing Create/Identify the test VM in the separate environment in Frankfurt for testing Create/Identify the test VM in a separate environment in Ireland for testing Troubleshoot any connectivity, routing or FW rules issues Re-test connectivity after issues fixed Establish Manual VMx failover configurations and perform the connectivity testing to Ireland Establish Manual VMx failover configurations and perform the connectivity testing to Frankfurt Share all the connectivity artifacts to Belron / HCL BAU confirming the deployment is successful (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives. Qualification B-Tech No. of Positions 1 Skill (Primary) Technical Domain skills(ERS)-WAN Protocols-SDWAN Auto req ID 1559685BR

About the Company: mindX360 Technologies is a startup of IT services, specializing in digital transformation and enterprise integrations. With a commitment to innovation, excellence, and customer satisfaction, we help businesses leverage technology to achieve their goals and stay competitive in today's dynamic marketplace. mindX360 Technologies uses a combination of technology innovation and in-depth subject-matter, consulting, and advising knowledge to tackle complex business problems. Our global cross-functional teams collaborate to develop end-to-end delivery, design, and strategic solutions. We provide the best technology for rapid integration, digital evolution, application development, and strategic assistance to businesses in need of digital transformation services like Legacy Modernization, Business Automation, Cloud Transformation, etc. We care about the ultimate business benefit and customer experience as much as our customers do, in each one of our relationships. Job Description: We are seeking a skilled and experienced MuleSoft Technical Lead to join our dynamic team. As a MuleSoft Technical Lead, you will be responsible for designing, developing, and maintaining integrations using the MuleSoft platform. You will work closely with cross-functional teams to ensure seamless data flow and integration across various systems. Key Responsibilities: • Total experience between 6-10 years, having 3 years of hands-on experience with MuleSoft Anypoint Platform • Design, develop, and test integrations using MuleSoft Anypoint Platformand having implementation knowledge on technical skills like Java, J2EE, Spring, JMS, XML, JSON, Webservices (Rest, SOAP) technologies, code version tools Jenkins, GIT hub, SVN, Maven and continuous Integration (CI) project experience. • Collaborate with architects, business analysts, project managers, and other stakeholders to understand integration requirements. • Own and define the technical architecture, design approaches, runtime deployment models, testing and coding strategies. • Develop and implement APIs and integrations to support business processes. • Ensure the quality and performance of MuleSoft integrations. • Troubleshoot and resolve issues related to MuleSoft applications. • Executing Jira dashboard, standup meetings with the integration team. • Responsible to lead the integration team • Knowledge of disaster recovery, failover, clustering, sizing of integration platform • Stay updated with the latest MuleSoft features and best practices. • Contribution to pre-sales, customer engagements, technical demos/workshops at client location, preparing case studies, product evaluation experience Qualifications: •Bachelor’s or master’s degree in computer science, information technology, or a related field. •Proven experience as a MuleSoft Technical Lead. •Strong understanding of MuleSoft Anypoint Platform, including API Manager, CloudHub, and Runtime Manager with different deployment models •Proficient in designing and implementing using multiple connectors in the MuleSoft platform. •Experience with data formats such as JSON, XML, and SOAP. •Familiarity with integration patterns, performance tuning and best practices. •Understanding the different deployment models in MuleSoft like RTF, Hybrid, Cloudhub. •Knowledge of Java, Spring or other programming languages. •Strong problem-solving skills and attention to detail. •Excellent communication and collaboration skills. Experience: •6-10 years of total experience, having minimum of 3 years of hands-on experience with MuleSoft Anypoint Platform. •Experience in developing custom MuleSoft components. • Experience in Agile/Scrum environments is required. Preferred Qualifications: •MuleSoft Developer Certification (MCD), MuleSoft Integration Architect (MCIA) are required •Experience with DevOps practices and tools. •Knowledge of cloud platforms such as AWS, Azure, or Google Cloud. •Experience with CI/CD pipelines and version control systems. What We Offer: •Competitive salary and benefits package. •Opportunity to work with a talented and passionate team. •Professional development and growth opportunities. •Flexible work environment. How to Apply: Please send your resume and cover letter outlining your qualifications and interest in the role to careers@mindx360.com. We look forward to hearing from you! Show more Show less

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Job Description Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks. As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role. You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible. If you're ready to take on a fast-paced and rewarding role in the world of network support, apply to join the Kyndryl team today! Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity her Who You Are Job Qualifications You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills And Experience CCNA Network or Security is must. Hands on experience Cisco ACI, Cisco SDA & DNAC (Primary Skills ) with Firewalls (checkpoint & Cisco FTD) Secondary. Understanding of Load Balancing concepts Good Understanding and hands on Routing protocol: customer end router BGP, EIGRP, OSPF and failover concepts. Implementing change request w.r.t network and security technology. Troubleshooting severity issues. Attending client meeting of change discussions. Support in providing RCA. Understanding vulnerability assessment and security hardening process Required Skills and Experience. minimum 6-8years of experience Attend architecture discussion Implement and troubleshoot network and security protocols Understanding of ITIL concepts. Experience in ticket handling through service now. The Operations Engineer will offer Level 2 and Level 3 Support that includes operation and change management. Preferred Skills And Experience Experience with BGP, Software Defined Networking (SDN) based on Cisco ACI, Checkpoint/Cisco Firepower firewalls, F5 load Balancers, NSX Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Show more Show less

Responsibilities: Develop and implement comprehensive disaster recovery strategies and plans. Lead failover recovery efforts for critical systems, ensuring functionality for 160 applications. Conduct risk assessments and tabletop exercises to identify and mitigate potential threats. Coordinate regular disaster recovery testing and drills. Collaborate with IT and business leaders to integrate disaster recovery with business continuity plans. Maintain documentation for disaster recovery procedures and protocols. Monitor emerging technologies and trends to enhance disaster recovery practices. Ensure compliance with regulatory requirements and industry standards. Provide training on disaster recovery procedures and best practices. Qualifications: Extensive background in disaster recovery and business continuity planning. Experience with failover recovery and functional failover for multiple applications. Strong understanding of risk management and mitigation strategies. Experience with disaster recovery frameworks and standards. Bachelor’s degree in computer science, Information Technology, or related field. Relevant certifications (e.g., CBCP, DRCS) preferred. Minimum of five years of experience in disaster recovery planning and implementation. Nice-to-Have Skills: Experience in a healthcare or highly regulated industry. Familiarity with cloud-based disaster recovery solutions and technologies. Experience leading Business Continuity Planning and/or Cyber Resilience teams. Show more Show less

Designation: System Administrator Years of Exp: 2 to 6 Years Location: Mysore Candidates Willing to travel onsite when required with a valid passport Roles and responsibilities: Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Install and upgrade computer components and software, manage virtual servers, and integrate automation processes Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, storage planning, and database performance Skills: Associate or bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required 3-4 years of database, network administration, or system administration experience System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus Working knowledge of virtualization, VMWare, or equivalent Strong knowledge of systems and networking software, hardware, and networking protocols Experience with scripting and automation tools A proven track record of developing and implementing IT strategy and plans Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Provident Fund Schedule: Monday to Friday Education: Bachelor's (Preferred) Experience: 5G: 2 years (Preferred) Location: Mysore, Karnataka (Preferred) Work Location: In person

Technical Support Engineering- HCI Bangalore, Karnataka, India Date posted Jun 09, 2025 Job number 1821122 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications 5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience Windows System Administration, Configuration, including a good basic understanding of: Registry File Storage User Accounts and Access Control Event Logs and Auditing Performance, Resource Monitor Networking (TCP, IP) Experience in one or more of these areas desirable Failover Clustering Resilient Storage technology (clustering, storage spaces) Server management tools Hyper-V management and VM deployment Network Tracing and analysis Network Virtualisation (Hyper-V, SDN) Troubleshooting performance issues using PerfMon and other tools Azure fundamentals with experience in resource deployment using ARM templates, bicep. etc Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Key Architecture & Engineering Design and implement high-performance, scalable database architectures for transactional and analytical workloads. Architect hybrid solutions integrating on-premises, cloud (AWS/GCP/Azure), and serverless databases. Develop data models (logical/physical) for relational, NoSQL, and distributed systems. Performance Optimization & SQL Engineering Optimize SQL queries, indexing strategies, and schema designs for latency-sensitive applications. Troubleshoot performance bottlenecks using monitoring tools (Prometheus, Grafana) and tuning methodologies. Implement partitioning, sharding, and caching (Redis/Valkey) for petabyte-scale datasets. High Availability & Disaster Recovery Design HA/DR strategies including replication (Galera Cluster, MongoDB Atlas), failover automation, and multi-region deployments. Configure backup solutions (physical/logical) and validate recovery procedures. Cloud & DevOps Integration Automate database provisioning, scaling, and updates using Terraform, Ansible, and Kubernetes. Collaborate with SRE/DevOps teams to enforce CI/CD pipelines for schema changes and zero-downtime migrations. Optimize cloud-native services (AWS RDS, Aurora, Google AlloyDB) for cost and performance. Security & Compliance Enforce encryption (TLS, KMS), RBAC policies, and audit trails aligned with GDPR/HIPAA. Conduct vulnerability assessments and patch management for database ecosystems. Mentorship & Leadership Guide junior architects on best practices for data modeling and query optimization. Document architectures, incident postmortems, and operational playbooks. Required Qualifications 10+ years of experience in database architecture, engineering, or SRE roles. Expertise in PostgreSQL, MySQL, ClickHouse, and MongoDB internals (e.g., WAL, vectorized execution). Proficiency in SQL/NoSQL tuning, data partitioning, and distributed transaction management. Hands-on experience with AWS/GCP/Azure database services (e.g., RedShift, CloudSQL, Cosmos DB). Strong scripting skills in Python, Bash, or Go for automation and tooling. Bachelors/Masters in Computer Science, Data Engineering, or related field. Preferred Qualifications Certifications: AWS Certified Database Specialist, MongoDB Certified Architect, Google Cloud Database Engineer. Contributions to open-source projects (e.g., PostgreSQL extensions, ClickHouse optimizations). Experience with time-series databases (InfluxDB) and vector databases (Milvus) for AI/ML workflows. (ref:hirist.tech) Show more Show less

Job Description Role : Mongo Database Developer Senior Location : Offshore/India Who are we looking for? We are looking for 5-10 years of experience in database development, with a strong knowledge of database management systems such as Mongo Database and NoSQL. Technical Skills  5-10 years of database development experience  Strong proficiency in MongoDB and NoSQL database management.  Experience with database design, indexing, and query optimization.  Knowledge of aggregation frameworks and data modeling.  Familiarity with MongoDB Atlas and cloud-based database solutions.  Understanding of database security, authentication, and encryption.  Strong problem-solving and analytical skills.  Familiarity with performance monitoring tools and database tuning techniques.  Excellent communication and team collaboration abilities . Roles & Responsibilities  Design and implement MongoDB database structures for optimal performance.  Develop and optimize queries, indexes, and data aggregation pipelines.  Ensure database security, backups, and failover strategies.  Implement scalability solutions such as sharding and replication.  Work with backend developers to integrate MongoDB with applications.  Optimize read and write operations for large-scale databases.  Monitor database performance and troubleshoot issues.  Ensure data integrity and consistency across multiple environments.  Automate database deployment and maintenance tasks.  Stay updated with MongoDB best practices and new features. Qualification  Somebody who has at least 5-10 years of Mongo database development experience.  Education qualification: Any degree from a reputed college Show more Show less

The D. E. Shaw group is a global investment and technology development firm with more than $60 billion in investment capital as of December 1, 2022, and offices in North America, Europe, and Asia. Since our founding in 1988, our firm has earned an international reputation for successful investing based on innovation, careful risk management, and the quality and depth of our staff. We have a significant presence in the world’s capital markets, investing in a wide range of companies and financial instruments in both developed and developing economies. We are looking for a Systems Engineer proficient in Windows Technologies to join our Site Reliability Engineering Team in Hyderabad/Bengaluru/Gurugram. This is a hands-on technical role within a cross-functional team responsible for contributing to infrastructure engineering projects and maintaining and improving the firm's technology platforms. This role offers the opportunity to be part of an inclusive, collaborative, and engaging team and organization. WHAT YOU'LL DO DAY-TO-DAY: The Windows Engineer will work on designing, implementing, and managing the firm’s Windows Infrastructure in collaboration with other IT Infrastructure teams. The Windows engineer will be involved in engineering project work and tier 2/3 operational support to increase the overall supportability and reliability of the firm’s enterprise technology environment. Additional responsibilities will include upgrading and/or re-designing existing infrastructure for improved performance and stability. WHO WE’RE LOOKING FOR: The candidate should have a Bachelor’s/Master’s degree in in Computer Science & Engineering or other technical disciplines, and 5+ years of work experience in the Windows domain is a must The ideal candidate should have a good understanding of Windows fundamentals and extensive experience with one or more of the following technologies – Active Directory, SCCM, SCOM, Hyper-V, VMware, Failover Clustering, Exchange, SQL Server, etc. Candidate should have good proficiency in PowerShell and experience with modern configuration management and development tools (e.g. git, continuous integration systems) is required. Experience with .NET development and/or Python is also a plus Candidate should have experience in Handling L2/L3 escalations from Helpdesk/NOC and proactively identifying and fixing issues in production environment Candidates should have previous experience with the design and end-to-end implementation of performant, reliable and secure systems, and troubleshooting capabilities and experience with diagnostic/tracing tools. We work in a highly collaborative environment and experience on Linux or Storage systems would be desirable The ideal candidate should also have willingness to learn and be a self-starter. Prior experience of technical leadership or managing small teams would be good to have Interested candidates can apply through our website: https://www.deshawindia.com/recruit/jobs/Ads/Linkedin/ProjLdSiteRelEngWindFeb24 We encourage candidates with relevant experience looking to restart their careers after a break to apply for this position. Learn about Recommence, our gender-neutral return-to-work initiative. The Firm offers excellent benefits, a casual, collegial working environment, and an attractive compensation package. For further information about our recruitment process, including how applicant data will be processed, please visit https://www.deshawindia.com/careers Members of the D. E. Shaw group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. Show more Show less

Immediate Joiner!!! Job Summary We are seeking a skilled Windows System Administrator to join our IT team. The ideal candidate will be responsible for managing, configuring, and maintaining Windows-based systems, servers, and cloud environments to ensure stability, security, and performance. This role involves administering on-premises infrastructure (Windows Server, Active Directory, Exchange) and cloud platforms (Microsoft Azure, Microsoft 365), implementing security measures like MFA/2FA, and supporting virtualization technologies (VMware, Hyper-V). The candidate will collaborate with cross-functional teams to deliver robust IT solutions that align with organizational goals. Key Responsibilities System Administration : Install, configure, and maintain Windows Server environments (2016/2019/2022), including Active Directory Domain Services (AD DS), DNS, DHCP, and Group Policy. Manage Microsoft Exchange Server (on-premises/hybrid) or Exchange Online for email and collaboration services. Monitor system performance, troubleshoot issues, and ensure high availability using tools like Windows Admin Center and PowerShell. Cloud Management : Administer Microsoft Azure environments, including virtual machines, networking, storage, and Azure Active Directory (Entra ID). Implement and manage Microsoft 365 services, including user management, licensing, and security configurations. Deploy and maintain hybrid cloud solutions using Azure Arc and Azure AD Connect for seamless identity synchronization. Virtualization : Manage VMware vSphere environments, including ESXi hosts, vCenter, and virtual machine deployments. Configure and maintain Hyper-V virtual machines, ensuring optimal performance and resource allocation. Security & Compliance : Implement and manage Multi-Factor Authentication (MFA) and Two-Factor Authentication (2FA) across on-premises and cloud platforms. Enforce security policies, patch management, and compliance using Microsoft Defender for Cloud and Azure Policy. Perform regular security audits and respond to incidents to mitigate risks. Automation & Scripting : Develop and maintain PowerShell scripts to automate routine tasks, such as user provisioning, system monitoring, and backup processes. Utilize automation tools to streamline infrastructure management and improve operational efficiency. Documentation & Collaboration : Create and maintain detailed system documentation, including configurations, troubleshooting guides, and disaster recovery plans. Collaborate with network engineers, security administrators, and Microsoft 365 administrators to support enterprise-wide initiatives. Support & Troubleshooting : Provide Tier 2/3 support for Windows-based systems, resolving complex technical issues related to servers, desktops, and network devices. Ensure minimal downtime by implementing high-availability solutions like Windows Failover Clustering. Qualifications Education : Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). Experience : Minimum of 5-7 years of experience managing Windows Server environments and related technologies. Proven expertise in Microsoft Exchange, VMware vSphere, and Hyper-V virtualization. Hands-on experience with Microsoft Azure and Microsoft 365 administration. Familiarity with hybrid infrastructure and cloud integration (e.g., Azure AD Connect, Azure Arc). Certifications (Preferred): Microsoft Certified: Azure Administrator Associate (AZ-104). Microsoft 365 Certified: Enterprise Administrator Expert or Endpoint Administrator Associate. VMware Certified Professional – Data Center Virtualization (VCP-DCV). Legacy certifications like MCSE: Core Infrastructure or MCP are a plus. Technical Skills : Deep expertise in Active Directory, DNS, DHCP, and Group Policy management. Proficiency in PowerShell scripting and automation. Strong understanding of networking protocols (TCP/IP, VPNs, firewalls) and security best practices. Experience with backup solutions, disaster recovery planning, and system monitoring tools (e.g., SCCM, SCOM). Soft Skills : Excellent problem-solving skills and attention to detail. Strong communication skills to collaborate with technical and non-technical stakeholders. Ability to work independently and as part of a team in a fast-paced environment. Preferred Qualifications Experience with advanced Active Directory features, such as FSMO roles or AD Federation Services (AD FS). Knowledge of Microsoft Intune for endpoint management. Familiarity with other cloud platforms (e.g., AWS) or configuration management tools (e.g., Ansible). Experience leading infrastructure projects or mentoring junior administrators. Show more Show less

Job Description Be part of a dynamic team where your distinctive skills will contribute to a winning culture and team. As a Data Engineer III at JPMorgan Chase within the Corporate Technology , you serve as a seasoned member of an agile team to design and deliver trusted data collection, storage, access, and analytics solutions in a secure, stable, and scalable way. You are responsible for developing, testing, and maintaining critical data pipelines and architectures across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Support the review of controls to ensure sufficient protection of enterprise data. Advise and make custom configuration changes in one to two tools to generate a product at the business or customer request. Update logical or physical data models based on new use cases. Frequently use SQL and understand NoSQL databases and their niche in the marketplace. Implement backup, recovery, and disaster recovery (DR) plans. Monitor database capacity, space, logs, and performance metrics. Manage database security, access control, and user privilege management. Conduct database health checks, troubleshoot, and resolve issues in real-time. Script using Shell and Python, and utilize database tools. Configure and maintain MongoDB replica sets, sharding, and failover mechanisms. Required Qualifications, Capabilities, And Skills Formal training or certification in software engineering concepts and 3+ years of applied experience. Experience across the data lifecycle Advanced at SQL (e.g., joins and aggregations) Working understanding of NoSQL databases Expertise in PostgreSQL & MongoDB DBA. Strong expertise in SQL, PL/pgSQL, and NoSQL (MongoDB queries, aggregation, and indexing). Hands-on experience with PostgreSQL replication, partitioning, and tuning. Experience managing MongoDB Atlas, Sharded Clusters, and Performance tuning. Familiarity with database monitoring tools such as Prometheus, Grafana, or CloudWatch. Strong knowledge of database security best practices and encryption techniques. Experience in automating DB tasks using Bash, Python, or Ansible. Preferred Qualifications, Capabilities, And Skills MongoDB Certified DBA PostgreSQL Professional Certification AWS Certified Database – Specialty / Data Engineer (preferred but not mandatory) Experience working with cloud-based databases (AWS RDS, Azure Cosmos DB, GCP Cloud SQL) is a plus. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Show more Show less

Senior Informatica Platform Engineer - Senior Infrastructure Engineer Location: Bangalore Team: Group Data Services, Data Exchange Solutions About The Role Join Swiss Re’s Data Exchange Solutions team as an Informatica Platform Engineer, where you’ll play a key role in managing and optimizing the Informatica PowerCenter infrastructure platform. You'll ensure high availability, seamless data integration, and efficient operations across a global enterprise landscape. This is a hands-on technical role with opportunities to shape best practices, support business-critical systems, and lead improvements in automation, CI/CD, and platform performance. About The Team The Data Exchange Solutions team at Swiss Re is dedicated to enabling reliable, secure, and scalable data exchange across internal and external systems. The team ensures that integration platforms such as Informatica PowerCenter are maintained to the highest standards to support diverse business needs across the company. Key Responsibilities Manage and support the Informatica PowerCenter platform, ensuring robust operations. Perform regular system upgrades, patches, and maintenance cycles. Monitor and optimize data integration workflows and platform health. Troubleshoot technical issues and provide timely support to end users and stakeholders. Implement and enforce best practices for platform usage, data integration, and governance. Collaborate effectively with Infrastructure engineering and application teams to troubleshoot and deliver robust, performant and cost-effective solutions. Maintain and enhance platform interfaces & automations, i.e self-service APIs, platform monitoring, failover and housekeeping written in Perl, Python, PowerShell and bash, Maintain high quality user support documentation, standard operating procedures, and change logs. Based on in depth understanding of Linux and Windows architecture, monitor, optimize infrastructure resources and platform configuration to support optimal performance and stability. Identify opportunities for platform scalability, performance and capability via automation. Communicate effectively with internal customers, manage expectations and leverage feedback where feasible to enhance platform usability and capability. About You(Must Have) Bachelor’s degree in Computer Science, Information Technology, or a related field. 10+ years of hands-on experience as an Informatica Administrator or Infrastructure Engineer. Knowledge of development using ETL tools like Informatica PowerCenter and exposure to Informatica Cloud (IDMC) and other Informatica tools is a plus. Strong background of Infrastructure engineering and platform monitoring. Proficiency in automation scripting using Python, PySpark, or APIs. Understanding the platform's infrastructure, including servers, networking, and cloud technologies, as well as proficiency in scripting and automation using Shell or Perl. Understanding of relational databases such as Oracle, SQL Server, and MySQL and their integration with the platform. Understanding cybersecurity best practices and how to secure the platform against threats. Excellent troubleshooting skills with high attention to detail. Strong interpersonal and communication skills; capable of working in collaborative and independent environments. Nice to Have Understanding of (Re)insurance or financial services data needs. Experience with cloud platforms such as Microsoft Azure, AWS, or similar. Knowledge of batch orchestration tools like UC4. Familiarity with ITSM tools like ServiceNow. About Swiss Re Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords Reference Code: 133800 Show more Show less

Job Title: Site Reliability Engineer (DBRE) Job Type: Full-time Level: IC3 About the Role At Freshworks, uptime is sacred. As a Lead Site Reliability Engineer (SRE), you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and observable at scale. You’ll partner closely with engineering, platform, and product teams to shift reliability left and set the standard for performance and availability. If you live for clean telemetry, root cause resolution, and engineering chaos into confidence, this is your playground. Job Description Key Responsibilities Design and implement tools to improve availability, latency, scalability, and system health. Define SLIs/SLOs, manage error budgets, and drive performance engineering efforts. Build and maintain automated monitoring, alerting, and remediation pipelines. Collaborate with engineering teams to improve reliability by design. Lead incident response, root cause analysis, and blameless postmortems. Champion observability across services—logs, metrics, traces. Contribute to infrastructure architecture, automation, and reliability roadmaps. Advocate for SRE best practices across teams and functions. Requirements 7–12 years of experience in SRE, DevOps, or Production Engineering roles. Coding Proficiency : Develop clear, efficient, and well-structured code. Linux Expertise : In-depth knowledge of Linux for system administration and advanced troubleshooting. Containerization & Orchestration : Practical experience with Docker and Kubernetes for application deployment and management. CI/CD Management : Design, implement, and maintain Continuous Integration and Continuous Delivery pipelines. Security & Compliance : Understand security best practices and compliance in infrastructure. High Availability & Scalability : Design and implement highly available, scalable, and resilient distributed systems. Infrastructure as Code (IaC) & Automation : Proficient in IaC tools and automating infrastructure provisioning and management. Disaster Recovery (DR) & High Availability (HA) : Deep knowledge and practical experience with various DR and HA strategies. Observability : Implement and utilize monitoring, logging, and tracing tools for system health. System Design (Distributed Systems) : Design complex distributed systems with a focus on reliability and operations. Problem-Solving & Troubleshooting : Excellent analytical and diagnostic skills for resolving complex system issues. Qualifications Technical Skills & Experience Extensive hands-on experience of 7-12 Years with relational databases (e.g., MySQL, PostgreSQL, SQL Server) and distributed NoSQL systems (e.g., Cassandra, MongoDB, DynamoDB). Proven track record of designing and operating databases in large-scale cloud-native environments (AWS, GCP, Azure). Strong programming skills in Python, Go, or Bash for building infrastructure tooling and automation frameworks. Expertise with Infrastructure as Code (Terraform, Helm, Ansible) and Kubernetes for managing production database systems. Deep knowledge of database replication, clustering, backup/restore, and failover techniques. Advanced experience with observability tooling (Prometheus, Grafana, Datadog, New Relic) for monitoring distributed databases. Strong communication skills and ability to influence across teams and levels. Degree in Computer Science, Engineering, or related field. Experience building and scaling services in production with high uptime targets (99.99%+). Clear track record of reducing incident frequency and improving response metrics (MTTD/MTTR). Strong communicator who thrives in high-pressure environments. Passionate about automation, chaos engineering, and making things just work. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

Job Title: Site Reliability Engineer (DBRE) Job Type: Full-time Level: IC3 About the Role At Freshworks, uptime is sacred. As a Lead Site Reliability Engineer (SRE), you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and observable at scale. You’ll partner closely with engineering, platform, and product teams to shift reliability left and set the standard for performance and availability. If you live for clean telemetry, root cause resolution, and engineering chaos into confidence, this is your playground. Job Description Key Responsibilities Design and implement tools to improve availability, latency, scalability, and system health. Define SLIs/SLOs, manage error budgets, and drive performance engineering efforts. Build and maintain automated monitoring, alerting, and remediation pipelines. Collaborate with engineering teams to improve reliability by design. Lead incident response, root cause analysis, and blameless postmortems. Champion observability across services—logs, metrics, traces. Contribute to infrastructure architecture, automation, and reliability roadmaps. Advocate for SRE best practices across teams and functions. Requirements 7–12 years of experience in SRE, DevOps, or Production Engineering roles. Coding Proficiency : Develop clear, efficient, and well-structured code. Linux Expertise : In-depth knowledge of Linux for system administration and advanced troubleshooting. Containerization & Orchestration : Practical experience with Docker and Kubernetes for application deployment and management. CI/CD Management : Design, implement, and maintain Continuous Integration and Continuous Delivery pipelines. Security & Compliance : Understand security best practices and compliance in infrastructure. High Availability & Scalability : Design and implement highly available, scalable, and resilient distributed systems. Infrastructure as Code (IaC) & Automation : Proficient in IaC tools and automating infrastructure provisioning and management. Disaster Recovery (DR) & High Availability (HA) : Deep knowledge and practical experience with various DR and HA strategies. Observability : Implement and utilize monitoring, logging, and tracing tools for system health. System Design (Distributed Systems) : Design complex distributed systems with a focus on reliability and operations. Problem-Solving & Troubleshooting : Excellent analytical and diagnostic skills for resolving complex system issues. Qualifications Technical Skills & Experience Extensive hands-on experience of 7-12 Years with relational databases (e.g., MySQL, PostgreSQL, SQL Server) and distributed NoSQL systems (e.g., Cassandra, MongoDB, DynamoDB). Proven track record of designing and operating databases in large-scale cloud-native environments (AWS, GCP, Azure). Strong programming skills in Python, Go, or Bash for building infrastructure tooling and automation frameworks. Expertise with Infrastructure as Code (Terraform, Helm, Ansible) and Kubernetes for managing production database systems. Deep knowledge of database replication, clustering, backup/restore, and failover techniques. Advanced experience with observability tooling (Prometheus, Grafana, Datadog, New Relic) for monitoring distributed databases. Strong communication skills and ability to influence across teams and levels. Degree in Computer Science, Engineering, or related field. Experience building and scaling services in production with high uptime targets (99.99%+). Clear track record of reducing incident frequency and improving response metrics (MTTD/MTTR). Strong communicator who thrives in high-pressure environments. Passionate about automation, chaos engineering, and making things just work. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less