Cloud Support Engineer L1 Job Summary As a Level 1 Cloud Support Engineer, you will be the first point of contact for customers experiencing issues with their cloud hosting services. You will troubleshoot basic problems, escalate complex issues to L2 engineers, and ensure customer satisfaction through timely and effective problem resolution. Key Responsibilities Respond to initial customer inquiries via ticketing system, email, chat, and phone Diagnose and resolve basic technical issues related to both Linux and Windows hosting environments Monitor system health and performance, responding to alerts and notifications Execute standard operating procedures for common issues Perform basic server administration tasks Document all customer interactions and technical solutions in the ticketing system Escalate complex technical issues to L2 Support Engineers Assist with routine maintenance tasks and scheduled updates Provide clear and concise communication to customers throughout the support process Required Qualifications 1-2 years of experience in technical support or system administration Basic understanding of Linux and Windows server environments Familiarity with web hosting technologies (HTTP, DNS, FTP, etc.) Basic troubleshooting skills for common web hosting issues Good understanding of network fundamentals Strong customer service and communication skills Ability to work in shifts to provide 24/7 support coverage Preferred Qualifications CompTIA A+, Network+, or Linux+ certification Experience with cPanel, Plesk, or other control panel solutions Basic scripting knowledge (Bash, PowerShell) Knowledge of virtualization technologies Experience with ticketing systems Job Types: Full-time, Permanent, Fresher Pay: ₹300,000.00 per year Benefits: Provident Fund Shift: Rotational shift Experience: Cloud Support Engineer L1: 1 year (Required) Technical support: 1 year (Required) System administration: 1 year (Required) Work Location: In person
As a Full Stack Developer intern at our Thane location, you will have the opportunity to enhance your skills and knowledge in modern frontend and backend technologies. You will be involved in real-time project development and receive mentoring on best coding practices, architecture, and systems design. Your responsibilities will include building dynamic and responsive web UIs using React.js and TypeScript, utilizing tools like Rollup.js for bundling reusable components, visualizing data with Chart.js, ensuring mobile responsiveness and cross-browser compatibility, and writing clean, modular, and maintainable frontend code. On the backend side, you will develop RESTful APIs using Python with FastAPI, handle data processing with Pandas, interact with SQL databases - especially PostgreSQL, optimize API performance, and integrate with frontend interfaces. You will be expected to write modular code following OOPs principles. Throughout this internship, you will be using Git for version control, working with Linux CLI tools for scripting, file operations, and deployments, understanding and applying basic System Design principles, and applying Data Structures & Algorithms for efficient problem-solving. We are looking for students and freshers who have hands-on experience in React.js, TypeScript, and Python, knowledge of FastAPI, Pandas, and SQL/PostgreSQL, familiarity with Git, Linux commands, OOPs, and basic System Design, as well as exposure to Data Structures & Algorithms through academics or practice. Additionally, you should be available for 3-6 months and possess a curious, self-driven attitude with a strong desire to build real-world full-stack solutions. As part of this internship, you will receive a Certificate & Letter of Recommendation, 1-on-1 mentorship, pair programming sessions, and code reviews. You will work on real-world projects with end-to-end ownership opportunities and have the chance to receive a Pre-Placement Offer (PPO) for top performers. Furthermore, you will gain exposure to modern tools, tech stacks, and production workflows. This internship provides a performance-based stipend and food will be provided at the work location. If you are ready to take on this exciting opportunity and grow as a Full Stack Developer, apply now and kickstart your career in the world of technology.,
Job Summary: We are seeking a detail-oriented and proactive Tender Executive to manage the entire tendering process, from identifying relevant tenders to submission and post-submission follow-ups. The ideal candidate should have a strong understanding of government and private tendering procedures and excellent coordination skills. Key Responsibilities: · Identify and analyze relevant tender opportunities from various sources. · Manage end-to-end tendering processes, including document preparation, bid submission, and compliance with tender requirements. · Coordinate with internal departments to gather required information for tender documentation. · Maintain accurate records of tenders, proposals, and contracts. · Ensure timely submission of tenders and manage all associated documentation. · Liaise with government and private organizations regarding tender clarifications and updates. · Stay updated with the latest tendering policies, regulations, and industry trends. · Handle post-tender processes such as follow-ups, negotiations, and contract finalization. Qualifications and Skills: · Bachelor's degree in Business Administration, Commerce, or a related field. · Proven experience in handling tenders. · Strong knowledge of government e-procurement portals and private sector tendering. · Excellent written and verbal communication skills. · Proficiency in MS Office (Excel, Word, PowerPoint) and tender management tools. · Ability to work under tight deadlines with keen attention to detail. · Strong negotiation and coordination skills. Preferred Qualifications: · Familiarity with e-Tendering platforms and vendor registration processes. · Experience in document preparation, including technical and commercial proposals. · Understanding of contract management and legal aspects related to tenders. · Proficiency in Adobe Acrobat Pro for editing and modifying documents. · Experience using AI tools like ChatGPT for drafting letters, emails, and content creation. Job Types: Full-time, Permanent Pay: From ₹300,000.00 per year Benefits: Food provided Provident Fund Experience: ender Executive: 1 year (Required) Work Location: In person
Role Overview: As an IT Sales Specialist at our core IT firm in Thane, you will be responsible for identifying and generating new business opportunities for cloud services and solutions. You will engage with potential clients, develop strategic sales plans, and maintain strong relationships with key decision-makers. Your role will involve collaborating with internal teams to tailor cloud solutions to customer needs, providing regular sales forecasts, and staying updated on industry trends. Key Responsibilities: - Identify and generate new business opportunities for cloud services and solutions. - Engage with potential clients to understand their business challenges and propose relevant cloud-based solutions. - Develop and execute strategic sales plans to achieve or exceed targets. - Maintain strong relationships with key decision-makers in prospective and existing client accounts. - Collaborate with internal teams to tailor cloud solutions to customer needs. - Provide regular sales forecasts and progress reports to management. - Stay up-to-date with industry trends, new technologies, and competitive products. - Manage the full sales cycle from lead generation to closing deals. Qualifications Required: - Proven B2B sales experience, preferably in IT. - Strong understanding of software, web hosting, and cloud services. - Excellent communication and relationship-building skills. - Results-driven and motivated. Company Details: You will have the opportunity to work with cutting-edge software, web hosting, and cloud solutions in a fast-evolving industry. Join a collaborative team of industry experts and experience career growth opportunities within the organization. Note: Benefits include food provided, health insurance, and Provident Fund. This is a full-time, permanent position based in Thane.,