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2.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Role & responsibilities Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems. Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions. Assume full responsibility for management of soft services against contracted scope of works. Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded. Coordination of site events (Festivals and Special events needs) Day to day supervision of the Janitorial teams Development of a soft services improvement plan for each service. Assist in maintaining building security; report security problems to appropriate authority. Ensure that all costs and expenditure are within the budgeted levels Oversee day to day running of Site Soft Services in respect of scheduling, Cleaning, consumables Procurement & Housekeeping. Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness Client and customer retention and satisfaction Plan and implement training programs for department staff and clients. Analyze, develop, and design solutions to reporting requests. Preferred candidate profile Good communication skills Hands on Experience in soft services Ability to work under time constraints and meet deadlines. Ability to anticipate and resolve problems. Knowledge of computer application programs. Ability to foster a cooperative work environment. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
Surat
Work from Office
The Facilities Coordinator will be responsible for the upkeep, maintenance, and operational readiness of all gold loan branches in Surat. This is a hands-on role requiring regular travel to each branch to ensure the branches are secure, professional, and fully functional for both employees and customers. The coordinator will serve as the point of contact for all infrastructure-related matters, liaising with landlords, architects, contractors, and vendors to ensure cost-effective and timely solutions. Key Responsibilities: Branch Upkeep and Maintenance Conduct regular visits to each branch to perform facility audits and ensure adherence to company standards. Proactively identify and address maintenance issues such as electrical, plumbing, HVAC, and civil works. Implement and manage preventive maintenance schedules for all critical branch equipment, including generators, air conditioners, and security systems. Maintain a detailed Fixed Asset Register for tracking furniture, fixtures, and equipment across all branches. Infrastructure and Project Management Act as the primary point of contact for any new branch setup or renovation projects. Coordinate with architects, contractors , and interior designers to ensure new branch layouts meet company specifications and are completed within budget and timelines. Address and resolve any infrastructural emergencies or breakdowns with urgency. Vendor and Landlord Management Develop and maintain a reliable network of vendors and contractors for various maintenance and repair services. Process and verify vendor invoices , ensuring they align with the work performed and agreed-upon terms. Serve as the liaison with landlords for all branch premises, handling lease agreement tracking, renewals, rent payments, and property-related concerns. Budgeting and Cost Control Assist in the preparation of the annual operations and maintenance budget for the branch cluster. Track and report on maintenance and facility-related expenditures against the approved budget. Identify and implement cost-saving opportunities without compromising quality or security. Manage utility consumption (electricity, water) across all branches, optimizing for efficiency. Compliance and Security Be the first point of contact for facility-related emergencies , ensuring minimal downtime during incidents (fire, flooding, power failure). Ensure branches are compliant with local municipal regulations, health, safety, and fire codes . Collaborate with the security team to ensure physical security infrastructure such as CCTV cameras, alarms, and strong room specifications meet high security standards. Maintain documentation related to licenses, permits , and regulatory compliance, ensuring timely renewals. Reporting Prepare and submit regular MIS reports detailing facility operations, maintenance activities, vendor performance, compliance status, and budget utilization. Preferred Candidate Profile Educational Background: Bachelor of Commerce ( B.Com ) or related field. Experience: 3-6 years of multi-location facilities and administration experience, ideally in the BFSI sector (Banking, Financial Services, and Insurance). Experience in managing multiple branches and coordinating with vendors, contractors, and service providers. Skills & Competencies: Strong organizational and problem-solving skills. Ability to prioritize tasks and manage multiple locations effectively. Strong vendor management and negotiation skills. Knowledge of facility management software and MS Office for reporting and tracking purposes. Good understanding of regulatory compliance related to facilities management. Ability to work under pressure and manage emergencies efficiently.
Posted 1 week ago
10.0 - 20.0 years
16 - 31 Lacs
Gurugram, Bengaluru, Mumbai (All Areas)
Work from Office
Role Description :- The role incumbent will be responsible for overseeing the comprehensive management of facilities which includes various facets like horticulture, security and safety, infrastructure setup, customer experience, etc. for the assigned region. Purpose : To oversee the efficient management of facility operations for the assigned region, prioritizing operational excellence and service quality to elevate customer experience. Principal Accountabilities Planning & Budgeting - Prepare budgets for the region with inputs from central team and submit for review and approval. Track budgets and ensure compliance to the same with regular reviews and report progress on the same. Develop comprehensive regional plans for facility management, seeking necessary approvals for implementation. Operations & Service Excellence - Provide inputs to HO team for developing tailored facility management processes aligned with regional requirements including standards for horticultural maintenance, infrastructure upkeep, and environmental compliance. Oversee and maintain high standards in housekeeping, security, engineering services, and other operational facets within the allocated region, closely coordinating with appointed agencies. Prepare Operations/PPM schedules, incorporating relevant inputs from HO team and effective execution. Finalize all AMC contracts, scope of work and SLAs with inputs from HO team to optimize service delivery. Conduct root cause analysis and implement CAPA for all safety and security incidents with guidance from the Region Head and Head Facilities, driving continuous improvement in operational processes. Drive the closure of snag lists through effective coordination with the site team for the assigned region, ensuring timely resolution of issues. Collaborate with various stakeholders to ensure all complaints/service requests raised on the app are attended on time. Manage escalations at the region effectively, seek necessary support from Head Facilities / Region as and when required. Risk Management & Compliance - Provide inputs for the preparation of Risk and Control Matrix for the function, periodically review effective implementation of controls across the assigned region. Support audit requirements by providing all necessary documentation and data. Take corrective action for all audit observations and ensure no repeat instances. Agency/ Vendor/ Contractor Management - Provide inputs on selection of vendors/agencies to the HO team for contracts finalized at HO. Collaborate with regional contracts team and get contracts prepared for finalized contracts. Float RFP for vendors and agencies for materials or services required at the regional level. Seek quotes, prepare comparative statements and conduct negotiations and seek approval from relevant stakeholders. Review agency performance for the assigned region and highlight poor performing agencies for necessary action. Maintain relationships with agencies/ vendors at the region for better customer service. Continuous Improvements - Conduct root cause analysis and implement CAPA for repeated complaints to improve customer experience. Provide inputs for process standardization initiatives to streamline operations and enhance efficiency across all areas of facility management. Provide inputs for automation initiatives for facility management functions. Implement the finalised interventions as per the defined timelines and report progress to all stakeholders.
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
Talegaon-Dabhade
Work from Office
Facility Operations: Ensure the smooth functioning of the hospitals physical infrastructure, utilities, and services. Regularly inspect and maintain HVAC systems, plumbing, electrical setups, medical gas systems, elevators, and other hospital equipment. Safety and Compliance: Ensure compliance with safety, health, and environmental regulations specific to healthcare facilities. Implement fire safety protocols and oversee emergency preparedness plans. Vendor and Contractor Management: Manage contracts and relationships with vendors for maintenance, housekeeping, and security services. Monitor service level agreements (SLAs) and ensure timely delivery of outsourced services. Budget and Cost Management: Prepare and manage budgets for facility operations and maintenance. Identify cost-saving opportunities without compromising quality. Team Supervision: Lead and manage teams responsible for housekeeping, security, and maintenance. Conduct training and performance reviews for staff. Operational Efficiency: Develop and implement preventive maintenance schedules to minimize downtime. Optimize resource allocation to ensure uninterrupted patient care services. Infrastructure Development: Plan and oversee renovations or new infrastructure projects. Coordinate with architects, engineers, and hospital administrators for expansion or upgrades Patient-Centric Focus: Ensure facilities provide a comfortable and hygienic environment for patients, staff, and visitors. Respond promptly to any facility-related issues raised by hospital departments. Key Skills and Competencies: Strong knowledge of hospital infrastructure and medical facility requirements. Excellent organizational, problem-solving, and leadership skills. Proficiency in facility management software and tools. Knowledge of safety and compliance standards in healthcare. Strong communication skills to coordinate with diverse teams. Education: Master's degree in Facility Management, Engineering, or a related field. Experience: 6+ years of facility management experience in healthcare or a related field. Role: Facility Manager Industry Type: Medical Services / Hospital Department: Administration & Maintenance.
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
Talegaon-Dabhade
Work from Office
Female Candidate Preferred Facility Operations: Ensure the smooth functioning of the hospitals physical infrastructure, utilities, and services. Regularly inspect and maintain HVAC systems, plumbing, electrical setups, medical gas systems, elevators, and other hospital equipment. Safety and Compliance: Ensure compliance with safety, health, and environmental regulations specific to healthcare facilities. Implement fire safety protocols and oversee emergency preparedness plans. Vendor and Contractor Management: Manage contracts and relationships with vendors for maintenance, housekeeping, and security services. Monitor service level agreements (SLAs) and ensure timely delivery of outsourced services. Budget and Cost Management: Prepare and manage budgets for facility operations and maintenance. Identify cost-saving opportunities without compromising quality. Team Supervision: Lead and manage teams responsible for housekeeping, security, and maintenance. Conduct training and performance reviews for staff. Operational Efficiency: Develop and implement preventive maintenance schedules to minimize downtime. Optimize resource allocation to ensure uninterrupted patient care services. Patient-Centric Focus: Ensure facilities provide a comfortable and hygienic environment for patients, staff, and visitors. Respond promptly to any facility-related issues raised by hospital departments. Key Skills and Competencies: Strong knowledge of hospital infrastructure and medical facility requirements. Excellent organizational, problem-solving, and leadership skills. Proficiency in facility management software and tools. Knowledge of safety and compliance standards in healthcare. Strong communication skills to coordinate with diverse teams. Education: Master's degree in Facility Management, Engineering, or a related field. Experience: 6+ years of facility management experience in healthcare or a related field. Role: Facility Manager Industry Type: Medical Services / Hospital Department: Administration & Maintenance.
Posted 1 week ago
3.0 - 8.0 years
3 - 6 Lacs
Gurugram
Work from Office
• Manageing facility operations ensuring seamless functioning of housekeeping, security, and maintenance services. Coordinated with vendors for cafeteria, housekeeping, and facility maintenance services, ensuring quality and timely delivery. Oversaw inventory management and procurement of supplies for housekeeping, pantry, stationery, and medical room. Handled waste segregation, scrap management, and data tracking to ensure compliance with environmental regulations. Prepared and submitted detailed daily, weekly, and monthly reports, including SLA and MMR documentation. Supervised BMS operators and monitored attendance for housekeeping, security, and maintenance teams. Managed invoice processing, PO submissions, and vendor payment tracking for facility services. Organized and facilitated town halls, client visits, and business card processing for leadership. Ensured smooth operations of the medical room, including supply availability and adherence to safety standards. Transport management & hotel management, cabs management • Conducted asset management, inventory control, and procurement of essential supplies. Developed and monitored annual budgets for facility consumables and services. • Prepared and submitted daily, weekly, and monthly reports, including SLA and MMR documentation. • Oversaw team attendance, waste data tracking, and service quality for housekeeping, pantry, and security teams. • Coordinated client visits, town halls, and other events to ensure smooth execution. • Ensured seamless medical room operations, including supply management and documentation. Interested candidates can share their resume at "rajal.garg@taskus.com" Regards, Rajal Garg
Posted 2 weeks ago
3.0 - 6.0 years
3 - 7 Lacs
Noida
Work from Office
What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management.
Posted 2 weeks ago
7.0 - 11.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Overview: The Senior Executive, Soft Services Operations will lead the strategic development and operational delivery of all soft services across our client portfolio. This executive role requires a visionary leader who can elevate service standards, drive innovation in soft services delivery, and create exceptional workplace experiences that support client organizational goals. Key Responsibilities: Develop and implement the strategic vision for soft services including reception, concierge, mail services, catering, janitorial, security, and workplace experience programs Lead a diverse team of soft services professionals across multiple client sites Establish service excellence frameworks and performance metrics that align with client expectations Build and maintain executive-level relationships with key clients and stakeholders Drive continuous improvement initiatives that enhance service quality while optimizing costs Identify and implement innovative technologies to improve soft services delivery Oversee the financial performance of the soft services portfolio, including budgeting, forecasting, and P&L management Develop and maintain strategic vendor partnerships to enhance service offerings Qualifications: 7 + years experience in soft services management with at least 5 years in an executive leadership role Proven track record of developing and implementing innovative soft services programs Strong commercial acumen with experience in P&L management and strategic planning Excellent stakeholder management skills with ability to influence at C-suite level Master's degree in Business Administration, Facility Management, or related field preferred Industry certifications such as IFMA, RICS, or equivalent Outstanding team leadership capabilities with experience managing geographically dispersed teams
Posted 2 weeks ago
2.0 - 5.0 years
1 - 5 Lacs
Visakhapatnam
Work from Office
Facilities Executive Work Dynamics What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 2 weeks ago
3.0 - 7.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Required Skills: Excellent Verbal and Written communication Ability to create a delightful workplace for associates Computer proficient Attention to Detail Enhance skill and has an ability to scale up according to work requirements Job Description: Front Office Operation Helpdesk Operation Expats Co-ordination Soft Service Operation F&B Operations Indent and inventory Job Responsibilities: Front Office Operation : Handling business cards and coordinating with vendor for invoices. Handling the courier services (Inbound & Outbound Services) Co-ordination with vendor for printing SEZ ID cards to employees Co-ordinating with Physical Security team for events and clients visit. Helpdesk Operation : Handling the tickets (Service Management) Actioning E-mail Preparing daily reports Preparing helpdesk reports Helpdesk ticket report for MOR & QBR Handling Weekly Planner Preparing MOR (Monthly Operation Report) Expats Co-ordination : Expats/Visitors tracker management Cabin assignment for expats and sharing cabin details to IT team for IT setup Refreshments and beverages arrangements for expats Entry permission and access card activation for expats by coordinating with Security team Soft Service Operation: • Coordinating with team for regular activities of HK • Ensuring all cleaning activities are carried out as per schedule & the checklist for the same to be checked and acknowledged • Daily facility Walkthrough • Ensuring the closure of points for the betterment of facilities • Daily briefing • Conducting Weekly and Monthly trainings • SmartCheck (Reviewing and updating checklists, Approving the stock request, and consumption) • Inventory Management through SmartCheck tool • Attendance Management through SmartCheck tool • Follow up with smart check vendor regarding the issues and requirements • Rostering the weekly shifts • Co-ordinating with the plant vendor for maintenance • Co-ordinating with pest control vendor for pest free facility • Ensuring the Vinolya attendance sent on time for Salaries • Ensuring the pantry machine monthly servicing • Pantry Indent Management • Clarifying the HK team queries • Ensuring all equipment and materials are rinsed and cleaned after the use • To ensure theses potted plants are cleaned trimmed & watered as per the schedule • Event management F&B Operations: Ensure daily food Menu is monitored & necessary changes done wherever required Tab on food arrival on time Gather footfall status and order quantity accordingly Daily food tasting and feedback Sharing regular Feedback with vendor for improvement Cafeteria readiness Checks on Counter set up, Bain marie temperature control, Dish name board, Food Arrangements, Menu display, Cutlery availability, Plates availability and cleanliness, Food handlers appearance, Grooming, PPE checks etc., Monitoring Cafeteria operation during dining sessions Food Wastage check and reports Special Lunch arrangements Kitchen Audit and compliance Billing data check & authentication for payment process Indent & Inventory: Consumption tracking & maintenance Stationery, F&B beverages, People consumables, HK material and chemicals, Sports materials and Facility related Indent order planning and management Facility management inventory management and maintenance Co-ordinating and following up with the vendor for on time delivery of indent Coordinating for invoices Verifying the invoices and submitting all invoices pertaining to Indent placed for the respective month
Posted 2 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities End-to-End Facility Operations (Night Shift): Plan, organize, and oversee all facility operations, including regular maintenance schedules, to ensure uninterrupted workplace functioning. Transport Management: Oversee and optimize transport operations for multiple locations, including tracking, reporting, and ensuring efficient service standards. Building Maintenance & Pantry Services: Collaborate with building owners and maintenance teams to resolve issues promptly while ensuring a well-functioning and well-stocked pantry. Inventory & Supply Chain Management: Monitor and manage office supplies inventory, placing timely orders to avoid disruption in operations. Technical Services & Vendor Management: Handle HVAC, UPS, fire drills, and other Engineering/MEP services by coordinating PRs, approvals, and vendor contracts. Contracts and Payments: Administer vendor contracts and AMCs, validate and share invoices for approving invoices, and track payments to ensure timely closures. Event Coordination: Organize and support logistics for office events and employee engagements. Housekeeping, Security, and Mailroom Oversight: Supervise daily housekeeping and security teams across locations, while also managing mailroom services efficiently. Cafeteria Management: Oversee cafeteria operations, ensuring compliance with quality standards and employee satisfaction. Employee Onboarding Support: Facilitate ID card printing and provisioning for new employees. .
Posted 2 weeks ago
2.0 - 4.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Overview: The Front Office Executive serves as the primary first point of contact for visitors, employees, and clients entering our managed facilities. This role requires a professional who can create an exceptional first impression through superior customer service skills, professional presentation, and efficient management of reception functions to support a positive workplace experience. Key Responsibilities: Greet and welcome visitors in a professional and courteous manner Manage the visitor management system, including registration, badge issuance, and security notifications Direct visitors to appropriate locations and notify employees of visitor arrivals Answer, screen, and direct incoming calls through the multi-line telephone system Coordinate meeting room bookings and prepare meeting rooms as required Process incoming and outgoing mail and courier packages Maintain reception area appearance and ensure all materials are current and well-presented Support basic administrative tasks such as data entry, document preparation, and filing Ensure security protocols are followed for all visitors and deliveries Monitor lobby activity and report any security concerns to appropriate personnel Coordinate with security team during emergency situations and evacuation procedures Assist with catering arrangements for meetings and special events Manage office supplies inventory for reception and common areas Provide general information about facility services to visitors and employees Qualifications: High school diploma required; Associate's or Bachelor's degree preferred 2+ years of experience in reception, customer service, or administrative roles Excellent communication and interpersonal skills Professional appearance and demeanor Proficiency with Microsoft Office suite and visitor management systems Ability to multitask in a fast-paced environment Strong attention to detail and organizational skills Customer service orientation with positive, helpful attitude Experience in corporate environment preferred Knowledge of basic security protocols Flexible schedule with ability to cover occasional extended hours if needed
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Job Title: House Manager Location: Koregaon Park Pune Reports To: Employer Job Type: Full-Time | Live-Out (Salary 35,000 per month all inclusive) Job Summary: The House Manager is responsible for the smooth and efficient operation of a private household. This role oversees all domestic staff, coordinates household operations, manages vendors and service providers, and ensures the home runs seamlessly to the highest standards of cleanliness, hospitality, and organization. Key Responsibilities: 1. Household Operations: a. Manage daily operations of the home, ensuring it is well-maintained and organized. b. Oversee all household schedules, including cleaning, maintenance, and events. c. Maintain household inventories (groceries, cleaning supplies, pantry, etc.). d. Ensure all household systems (HVAC, plumbing, appliances) are functioning properly. 2. Staff Management: a. Supervise and coordinate domestic staff (housekeepers, cooks, drivers, gardeners, nannies, etc.). b. Manage staff schedules, duties, and performance. c. Train new staff as needed and ensure service standards are maintained. 3. Vendor G Contractor Coordination: a. Liaise with service providers, contractors, and maintenance technicians. b. Obtain quotes, schedule work, supervise service visits, and ensure work is completed to satisfaction. 4. Event G Guest Management: a. Plan and coordinate private events, dinners, and gatherings. b. Supervise event setup, catering, and guest experience. c. Welcome guests and ensure hospitality standards are met at all times. 5. Administrative Duties: a. Maintain household budgets and petty cash. b. Handle bill payments and expense tracking. c. Prepare regular reports for the employer on household operations and finances. 6. Security G Discretion: a. Ensure the security and safety of the home. b. Maintain strict confidentiality regarding the employers personal life and matters. Please contact: (9:00AM to 5:00PM Monday to Friday) Email: dagdu.dorve@spica-group.com
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Sholinganallur, adyar
Work from Office
Job Overview Come work with a SME Multinational Chennai Headquartered company, located at Adyar. We are looking to hire a tech savvy, Facilities Manager to join our team. If you're serious about your next job, then this is an excellent place to grow your career. Make your next career move with us. Roles & Responsibilities Oversee, maintain, and inspect all designated propertues, buildings and shops Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and compose policies for tenant management Oversee the Collection of rent, invoice payments and analyse operating statements Prepare the annual budget and report on financial performance regularly Manage the staff, vendor and contractor relationships Address occupant complaints, violations, and problems Prepare and maintain all records, correspondence, and files Establish and maintain relationships with occupants and co-owners Maintain the ongoing works and new projects within the complex Qualifications Bachelor's degree highly preferred; equivalent work experience in property/facility management will be considered 5 years of experience in property /facility management Highly proficient in productivuty tools - MS-Office / Google Sheets etc., ability to work with AI for analytics Strong interpersonal skills Proven ability to comply with operational policies and procedures, codes, and regulations Must be able to read, write, and speak fluent English and Tamil. Knowledge of Hindi is an advantage Exceptional organizational, problem-solving, and interpersonal skills
Posted 2 weeks ago
2.0 - 7.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Responsibilities: Conduct daily site rounds to ensure that the cleaning is effective & it is as per agreed standard & schedules. Conduct grooming session / daily briefing. Prepare housekeeping schedules & monitor the ground team foe effective implementation Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client. Plans, schedules, inspect work, and assigns work to subordinate supervisors and Houseboys/ Chambermaids. Schedule weekly vendor meetings to discuss on daily issues if any. Maintaining / preparing monthly attendance summary record for salary. Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. Developing and mentoring new and subordinate vendor staff. Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services. Assisting in preparing and developing the documentation of standard policies and procedures Manage landscaping and gardening. Regularly brief all staff regarding their duties, designated areas of work and special instructions if any. Prepare and implement various checklists, at the frequency instructed in the suggested formats. Ensure the housekeeping staff is well groomed. Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. Take feedback - customer needs assessment and evaluation of customer satisfaction levels. Who are we looking for? Education: Diploma holder with at least 2-6 years of experience in Housekeeping domain. Skills : Communicates effectively with superiors, peers and subordinates. Adequate exposure to MS office. Budgeting & Cost Control procedures. Clear, concise and effective communication. Listening abilities. Note: Preference will be given to candidates with prior experience in residential properties and those who are available to join immediately or in 7 days. If this role sounds interesting to you, please email your CV at - vanshika.hadawale@godrejliving.co.in
Posted 2 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Soft Services Executive Department: Facility Management Services Overview: The Soft Services Executive plays a crucial role in ensuring seamless delivery of all facility soft services including reception, helpdesk, housekeeping, and cafeteria operations. This position requires an experienced professional who can provide hands-on leadership, maintain high service standards, coordinate with multiple vendors, and ensure exceptional customer experience across all service touchpoints. DUTIES & RESPONSIBILITIES: Helpdesk Management Be accessible for escalation of all FM related issues Oversee the Helpdesk work process Provide management advice to Helpdesk operators for escalated issues Ensure planning and execution of all preparation required for Conferences/meetings of the client as well as VIP visits scheduled during the shift Reception & Front Office Management Oversee the Reception and Front Office function Ensure visitors are promptly attended by the Front Office Executives (FOE) Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep are maintained Monitor front desk staff performance and provide coaching as needed Housekeeping Services Oversight Overall service delivery assessment of HK vendor Coordination meetings with vendor for resolution of service issues Evaluate vendor performance Ensure that vendor manpower reports at site as per agreed terms and conditions Undertake audit of the attendance and check their grooming Conduct regular quality inspections of cleaning standards Cafeteria Services Management Ensure that the caterers are maintaining highest standards of hygiene in the services area Ensure that the quality and quantity of the food supplies are meeting the requirements When the food supplies run out, escalate the matter to the caterers' management immediately and make swift alternate arrangements In food shortage scenarios, communicate with the users and provide alternate solutions and appease them General Operational Responsibilities Overall coordination with all service providing vendors Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc. and initiate immediate rectification actions Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division Implement continuous improvement initiatives across all soft services Ensure adherence to health and safety standards across all service areas Manage and resolve customer complaints promptly and effectively Qualifications: Bachelor's degree in Facility Management, Hospitality Management, or related field 5+ years of experience in soft services management within corporate environments Strong knowledge of service quality management and customer experience principles Proven experience in vendor management and performance evaluation Excellent problem-solving abilities with strong attention to detail Superior communication and interpersonal skills Experience with facility management systems and service request platforms Ability to work in shifts as required to oversee operations Professional certifications in facility management or hospitality management preferred Skills & Competencies: Strong leadership and team management capabilities Excellent customer service orientation Ability to prioritize and manage multiple tasks simultaneously Proactive approach to problem identification and resolution Strong negotiation and vendor management skills Ability to work under pressure and handle escalations effectively Detail-oriented with focus on service quality and standards Proficient in Microsoft Office and facility management software This position reports to the Facility Manager and works closely with clients, vendors, and the operations team to ensure exceptional soft services delivery across the facility.
Posted 2 weeks ago
2.0 - 5.0 years
2 - 5 Lacs
Noida
Work from Office
Soft Services Executive Work Dynamics What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
Posted 2 weeks ago
2.0 - 7.0 years
1 - 4 Lacs
Pune
Work from Office
Technical Operations, R&M, MIS & Reporting, AMC Management, Projects Management, Strong understanding of equipment/system maintenance, troubleshooting, and day-to-day technical operations. Good knowledge of safety protocols, reporting, and vendor coordination. Strong communication and problem-solving skills with the ability to work independently or as part of a team.
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Tambaram, Chennai
Work from Office
Job description Alpha Group of Institution : Facility Incharge / Engineer Job description The Facility Executive ensures the facilities are safe, clean, and operational in order to provide students/staff with an optimum learning environment. Inspect school buildings and grounds to assure that proper safety, cleaning, and sanitation standards are maintained; Planning maintenance and cleaning of the school campus Supervising and managing outsourced housekeeping & security, and contracted Vendors Assesses and evaluate contracted vendor performance and make recommendations to Administration Maintenance and repair of all campus physical buildings and grounds. Performing routine facilities inspections and scheduled maintenance to ensure ongoing compliance and training related to campus facilities Coordinate all campus events as scheduled by Administration, Manage the school's facilities supply, inventory, and purchasing process Acts as the First Responder to all after-hour facility issues Perform related duties as assigned. SKILLS, KNOWLEDGE, and QUALIFICATIONS: Bachelors Degree in EEE or Diploma in Electrical Engineering Two or more years of experience supervising and managing employees in a school setting C license/ B License is added advantage Knowledge of methods and procedures required for facilities maintenance, construction, and repair activities. Train, supervise, and evaluate personnel. Maintain records and prepare reports Ability to research and implement techniques and methods to solve problems Ability to communicate clearly and effectively in person, on the telephone, and by mail to faculty, staff, vendors, parents, guests, visitors, etc. Proficiency with Microsoft Windows, Internet Browsers Ability to multi-task in a fast-paced work environment with frequent interruptions Ability to prioritize workload to ensure the timely outcome of projects and events Understand and carry out oral and written directions. Estimate time and materials on a wide variety of activities. Analyze situations accurately and adopt an effective course of action. Work independently with little direction Establish and maintain cooperative and effective working relationships with others. Interested candidate can share your updated resume to careers@alphagroup.edu or contact to 7550045064
Posted 2 weeks ago
12.0 - 14.0 years
12 - 14 Lacs
Bengaluru
Work from Office
Position Summary The Cluster Manager is accountable for the overall performance, resident experience, and operational integrity of all senior living communities within an assigned region. This role provides strategic direction, people leadership, and operational oversight, ensuring that each community delivers consistent, high-quality, and values-driven services in alignment with the Lifebridge brand promise of joyful, safe, and dignified ageing . Reporting Lines In this position, you will report to the General Manager-Operations or the Executive nominated by the Management. The company reserves the right to revise your reporting structure or responsibilities in line with evolving organizational needs. Key Responsibilities 1. Cluster Operations Leadership Ensure smooth day-to-day functioning of all assigned communities through structured oversight of Resident Managers. Standardize and reinforce implementation of SOPs across Food & Beverage, wellness, maintenance, safety, and resident engagement functions. Conduct scheduled audits, walkthroughs, and reviews to maintain service quality and operational compliance. 2. People Leadership & Team Development Lead and mentor Resident Managers and ensure strong second-line leadership. Drive recruitment, onboarding, training, and succession planning for all key operational roles. Foster a collaborative, empathetic, and accountable work culture across communities. Monitor performance metrics and support underperforming units with coaching and corrective plans. 3. Resident & Family Experience Ensure consistent delivery of warm, respectful, and responsive care to all residents. Guide teams in implementing meaningful engagement programs and grievance redressal systems. Personally engage in resident forums and act as the escalation point for critical concerns. 4. Financial & Budgetary Oversight Monitor and guide the financial health of each community, ensuring responsible cost management and profitability. Review and approve annual budgets, manage expense lines, and track revenue growth. Support Resident Managers in achieving cluster-level financial targets. 5. Compliance, Safety & Facility Management Ensure all communities maintain full compliance with statutory, regulatory, and organizational policies. Oversee safety protocols, AMC schedules, license renewals, fire drills, and health inspections. Proactively identify and mitigate risks related to infrastructure, health, or legal obligations. 6. Strategy & Reporting Provide actionable insights on cluster performance, resident trends, and operational risks to the senior leadership team. Lead regular reviews with Resident Managers and contribute to strategic planning discussions. Identify and drive initiatives for growth, quality improvement, and service innovation. 7. Brand & Culture Stewardship Serve as a visible and values-driven ambassador of Lifebridge Group in all resident, partner, and community interactions. Embed Lifebridges values of Compassion, Integrity, Professionalism and Excellence into day-to-day operations. Ensure that every community reflects the brand promise of safe, joyful, and dignified ageing. Work Complexities Balancing strategic focus with operational agility across multiple geographies Handling emergencies, staffing gaps, or escalated resident concerns under pressure Managing large, diverse teams with a mix of skill sets and emotional demands Navigating complex stakeholder expectations while protecting the resident-first ethos Ensuring financial discipline alongside superior service delivery Graduate/Postgraduate in Hospitality, Healthcare, Operations, or related discipline Additional certifications in senior care, facilities, or healthcare leadership preferred Professional Experience 10+ years in operations leadership, preferably in senior living, healthcare, hospitality, or facility management Proven experience in managing multi-site or cluster-based portfolios Strong understanding of compliance, resident care models, and financial acumen Fluency in English (spoken and written); local language proficiency is a plus Proficiency in MS Office and experience working with dashboards or ERP systems Key Performance Indicators (KPIs) Occupancy growth and revenue performance across communities Resident satisfaction and grievance closure rates Budget adherence and cost optimization Timeliness and accuracy of reporting and license renewals Team engagement, training coverage, and attrition rates Audit scores and SOP implementation consistency
Posted 2 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Pune
Work from Office
Job description 1. Supervise and coordinate daily housekeeping activities across plant premises including production areas, office blocks, restrooms, canteen, etc. 2. Ensure cleanliness, hygiene, and sanitation standards are consistently maintained. 3. Manage pantry services, ensure adequate stock of refreshments, and monitor pantry staff. 4. Coordinate with housekeeping vendors and ensure SLA compliance. 5. Conduct regular inspections and prepare housekeeping and soft services audit reports. 6. Address and resolve facility-related complaints in a timely manner. 7. Manage front office operations including visitor management, courier handling, and stationery control. 8. Maintain records of office supplies and ensure timely procurement. 9. Support in facility maintenance coordination including lighting, plumbing, and basic infrastructure upkeep. 10. Assist in managing employee transport logistics and vendor coordination. 11. Handle access cards, ID badges issuance, and record management for employees and contractors. 12. Maintain documentation and reports related to administration and soft services. 13. Coordinate with external vendors for timely delivery of services and materials. 14. Maintain inventory of admin assets and support in asset tagging and tracking. 15. Support in vendor invoice processing and payment coordination with the Finance team. 16. Ensure compliance with plant safety, health, and environment (SHE) protocols related to soft services. 17. Assist in conducting fire drills, safety trainings, and emergency preparedness exercises. 18. Support EHS audits by providing relevant admin documentation and records. 19. Provide administrative support to HR, Operations, and other internal departments as needed. 20. Support event coordination for employee engagement, training sessions, or visits. 21. Undertake any additional tasks or responsibilities as assigned by the Admin/Facility Manager. 22. Attendance Verification of third-party staff under admin role. 23. Coordination with the Pest Control Team
Posted 2 weeks ago
7.0 - 8.0 years
9 - 12 Lacs
Mumbai
Work from Office
What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Responsible for overall performance of Site operation. Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupants satisfaction. To coordinate events, address issues of Occupants well in time and ensure Occupants retention. To coordinate and associate closely with leasing to enhance Occupancy Direct the budgeting process for all Operational and Capital expenditure & renovations. Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan. Recruitment and Performance Appraisal/ Management of the staff in the department. Develop & Implement the annual plan using customers and management inputs framework, linking the departments objectives to the units overall strategy. Monitor energy consumption and design methods for conservation and optimization of energy. Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards/efficiency/productivity levels that have been set for the unit. Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency. Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check. Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses. Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments. Be responsible to head of Operation for reporting on site performances Reporting: You will be reporting to Key Account Director. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil / Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 6 Lacs
Hyderabad
Work from Office
What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management.
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Amazon is a collaborative and innovation-driven environment. The requirement is for a mindset that is very hands-on, energetic, helpful and straight forward. Achieve excellence in maintenance service programs at Amazon, obtaining the highest possible standards and practices. To provide comprehensive facility management for services to the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreements targets. POSITION GOALS HeShe is responsible for end-to-end operations of facilities management. This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible customer service, organizational skills, collaboration, leadership and team development. ROLES AND RESPONSIBILITIES Responsible for the overall facilities operations. Ensure immediate response to Priority Calls. Scheduled and Surprise walk around of the Facility to ensure high standards of housekeeping and upkeep Ensure the tickets are closed within timelines/SLAs. Advising the business on measures to improve the efficiency and cost effectiveness of the facility. Prepare & Managing Budgets, Leverage technology, Make quick decisions and solve problems. Maintain good relationships with a wide range of employees, managers, executives, suppliers, vendor & Client stakeholders. Events management, ADHOC and planned request to be handled with the guidelines provided. Co-ordinate and execution of all the business moves in sync with the space management team. Overseeing mail room services Overseeing of Medical room and Ambulance services. Ensure the accruals are submitted with minimal or no variance. Coordinate & Deliver Responsible for the upkeep of the facilities. Monitoring Facilities Manager, Assistant managers and vendor staff. Assigning them the task/guide them where ever required. Handle all emergency situations pertaining to employees and WSP Work as a team player with co-workers and in conjunction with other departments. Ensuring the site compliance scores are maintained as per the statuary norms. To have the monthly connects with the WSP Vendor for seamless operations. Analyse the vendor score card to raise the bar. Customer Service Deliver high quality, prompt and courteous facility management services in support of Clients business needs in a safe working environment Be accessible for escalation of all facilities related issues In case of any medical emergencies at site He/she has to promptly act up on the situation and further reporting to be done. Over seeing mailroom/medical room/Mothers room facilities to provide the standards and quality of experience. Technology tools implementation and management. Assistance to finance team in preparing the quarterly and annual budgets. Supporting Business for any Adhoc requests. Prepare, review and submit MBR & QBR. Ensure that the contractors are meeting their commitments on scheduled delivery of trainings. Implement cost savings initiatives for the client and optimize efficiency Proactively solve problems as they arise. Proactively seek to improve the systems and processes of all operations in response to changes in the campus. Ensure timely submissions of the invoices and payments clearances with in the specified time lines. Supplies: Stores, Inventorys and ROL to be looked at and orders to be placed accordingly. Ensure there is no stock out issues, supplies should be available all the times Raising the requirement to the procurements for supplies Adhoc business requirements to be handled Approving of indents on inventory management tool. The budgets for the month allocated are utilized. CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Candidate must have a high school diploma or graduate degree Experience in facilities/property management, hospitality or related field preferred Knowledge of Technology applications, organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up Positive, professional, pleasant attitude, self-motivated; confident, energetic, and flexible Strong Customer focus that includes critical thinking, excellent people skills, problem solving, empathy and the ability to interact with a wide range of client staff and demands Ability to work independently with little supervision and effectively deal with stressful situations Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required
Posted 2 weeks ago
5.0 - 8.0 years
4 - 6 Lacs
Chennai, Tiruchirapalli, Thiruvananthapuram
Work from Office
Designation : Janitorial & Pest Control Supervisor Qualification : Any Degree Experience : 5 to 8 Years Salary : 2800 SAR ( 65,000 INR ) + OT Free Accommodation Direct Employment visa Contact: HR - Sharmila - 9514920050. Required Candidate profile Required Documents 1. Resume 2. Qualification Certificate 3. Experience Certificate 4. Original Passport 5. Photo Contact & share your resume through Whatsapp - Sharmila - 9514920050. Perks and benefits Free Accommodation and Transport
Posted 2 weeks ago
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