899 Facility Administration Jobs - Page 5

Overview: The Senior Executive, Soft Services Operations will lead the strategic development and operational delivery of all soft services across our client portfolio. This executive role requires a visionary leader who can elevate service standards, drive innovation in soft services delivery, and create exceptional workplace experiences that support client organizational goals. Key Responsibilities: Develop and implement the strategic vision for soft services including reception, concierge, mail services, catering, janitorial, security, and workplace experience programs Lead a diverse team of soft services professionals across multiple client sites Establish service excellence frameworks and performance metrics that align with client expectations Build and maintain executive-level relationships with key clients and stakeholders Drive continuous improvement initiatives that enhance service quality while optimizing costs Identify and implement innovative technologies to improve soft services delivery Oversee the financial performance of the soft services portfolio, including budgeting, forecasting, and P&L management Develop and maintain strategic vendor partnerships to enhance service offerings Qualifications: 7 + years experience in soft services management with at least 5 years in an executive leadership role Proven track record of developing and implementing innovative soft services programs Strong commercial acumen with experience in P&L management and strategic planning Excellent stakeholder management skills with ability to influence at C-suite level Master's degree in Business Administration, Facility Management, or related field preferred Industry certifications such as IFMA, RICS, or equivalent Outstanding team leadership capabilities with experience managing geographically dispersed teams

Overview: The Senior Executive, Soft Services Operations will lead the strategic development and operational delivery of all soft services across our client portfolio. This executive role requires a visionary leader who can elevate service standards, drive innovation in soft services delivery, and create exceptional workplace experiences that support client organizational goals. Key Responsibilities: Develop and implement the strategic vision for soft services including reception, concierge, mail services, catering, janitorial, security, and workplace experience programs Lead a diverse team of soft services professionals across multiple client sites Establish service excellence frameworks and performance metrics that align with client expectations Build and maintain executive-level relationships with key clients and stakeholders Drive continuous improvement initiatives that enhance service quality while optimizing costs Identify and implement innovative technologies to improve soft services delivery Oversee the financial performance of the soft services portfolio, including budgeting, forecasting, and P&L management Develop and maintain strategic vendor partnerships to enhance service offerings Qualifications: 7 + years experience in soft services management with at least 5 years in an executive leadership role Proven track record of developing and implementing innovative soft services programs Strong commercial acumen with experience in P&L management and strategic planning Excellent stakeholder management skills with ability to influence at C-suite level Master's degree in Business Administration, Facility Management, or related field preferred Industry certifications such as IFMA, RICS, or equivalent Outstanding team leadership capabilities with experience managing geographically dispersed teams

What this job involves Bringing enhanced comfort and efficiency to the office Youll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks youll do to spruce up the office. Youll be working closely with our security guards, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard Excellent communication skills are vitalboth spoken and writtenas well expect you to work independently in cascading high-level communications and boosting staff/client satisfaction. Youll keep an eye out for potential emergencies and carry out steps for managing such situations. Youll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you. In this role, youll help give an extra layer of protection by doing regular checks of our CCTV systems to review the need for maintenance and repairs. Youll oversee visitor accessclients, contractors, vendorsand maintain logs and filing work of such information on a regular basis. Youll not only be the gatekeeper, but also the face of JLL, acting as a back-up receptionist as needed.

What this job involves Bringing enhanced comfort and efficiency to the office Youll do so by arranging for regular preventative maintenance and repairs for our facilities. Scheduling for regular cleaning services and ensuring all office equipment are in good working order are a few of the tasks youll do to spruce up the office. Youll be working closely with our security guards, receptionists and tea attendants, overseeing them and ensuring they carry out all work to a high standard Excellent communication skills are vitalboth spoken and writtenas well expect you to work independently in cascading high-level communications and boosting staff/client satisfaction. Youll keep an eye out for potential emergencies and carry out steps for managing such situations. Youll also perform established escalation and incident reporting procedures should such an event take place. Being on the lookout for opportunities to reduce costs and improve our operational standards should also come instinctively to you. In this role, youll help give an extra layer of protection by doing regular checks of our CCTV systems to review the need for maintenance and repairs. Youll oversee visitor accessclients, contractors, vendorsand maintain logs and filing work of such information on a regular basis. Youll not only be the gatekeeper, but also the face of JLL, acting as a back-up receptionist as needed.

Facility Coordinator What this job involves: POSITION GOALS To Assist & Deliver services in accordance with comprehensive IFM contract between JLL & Client KEY RESPONSIBILITIES Site Operations To achieve targets established by both the assistant facilities manager with a focus on continuous improvement. Achievement of the key performance indicators and service level agreement targets. Promoters Open, constructive and collaborate relations with superiors, subordinates, peers and clients. Ownership of the day-to-day administration including various report generation/MIS to the management. Ensuring an adequate supply of consumables/material and service for the proper operation of services and enter into supply and service contracts as approved by the client. Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Maintain appropriate levels of petty cash to support FM operations. Vendor invoice processing aligned with Intel finance process. Contribute to the weekly FM meeting minutes and to the monthly management report to client and other reports as required. Delivery of agreed initiatives as per Intel and JLL initiatives road map. Assist FM (Move) to inspect churn and move works including night time or weekend works. KEY PERFORMANCE MEASURES Leadership Able to work with multiple teams Set examples within the team. Monitors personal performance measures and achieves results. Experience Diploma / Degree with experience in Soft Services management. 4-6 years of experience in development, implement and maintaining Soft Services Operation Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English Personal Skills Ability to meet tight schedules and deliver high quality of work Required Skill Set High level of communication and interpersonal skills

Facility Coordinator What this job involves: POSITION GOALS To Assist & Deliver services in accordance with comprehensive IFM contract between JLL & Client KEY RESPONSIBILITIES Site Operations To achieve targets established by both the assistant facilities manager with a focus on continuous improvement. Achievement of the key performance indicators and service level agreement targets. Promoters Open, constructive and collaborate relations with superiors, subordinates, peers and clients. Ownership of the day-to-day administration including various report generation/MIS to the management. Ensuring an adequate supply of consumables/material and service for the proper operation of services and enter into supply and service contracts as approved by the client. Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Maintain appropriate levels of petty cash to support FM operations. Vendor invoice processing aligned with Intel finance process. Contribute to the weekly FM meeting minutes and to the monthly management report to client and other reports as required. Delivery of agreed initiatives as per Intel and JLL initiatives road map. Assist FM (Move) to inspect churn and move works including night time or weekend works. KEY PERFORMANCE MEASURES Leadership Able to work with multiple teams Set examples within the team. Monitors personal performance measures and achieves results. Experience Diploma / Degree with experience in Soft Services management. 4-6 years of experience in development, implement and maintaining Soft Services Operation Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English Personal Skills Ability to meet tight schedules and deliver high quality of work Required Skill Set High level of communication and interpersonal skills

Facility Manager Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Facilities, join us to be inspired by the best. To provide administrative support to the Facilities Management team . To ensure timely and accurate completion FM reports. Be accessible for escalation of all FM related issues . Oversee the Helpdesk work process which include closure & TT. Provide management advice to Helpdesk operators for escalated issues and keep track of recurrent issues and provide solution so that the same should not repeated. Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift Oversee the Mailroom process Capture and document information on cost savings and provide reports whenever required Take rounds of the areas within the campus ensure that they are maintained to its higher standard of spoken inside the building the for housekeeping and upkeep. Oversee the Housekeeping Services. Keep tracker of the overall service delivery assessment of HK vendor. Ensure Coordination meetings with vendor for resolution of service issues. Ensure that the quality and quantity of the food supplies are meeting the requirements. When the food supplies run out, escalate the matter to the caterers management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them. Overall coordination with all service providing vendors. Take rounds of the spaces with in the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division. Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Operational Risk Management Update and implement Emergency Response plan; drills etc as required After office hours Facilities assistance response Operational Audits and Compliance. Escalation of Incidents/Problems Performance objectives Meet or exceedbest practice inprovision of servicesthrough contracts Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager. Effective management of the team. Overall client satisfaction by achieving SLA targets. Timely resolution of helpdesk complaints. Effective team coordination of direct and vendor staff for efficient service delivery Key skills Will have responsibility for the management of a wide range of issues. Managing, day-to-day operations. Relieving Facility Managers on his Leave days. Will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures. Well-groomed and presentable all the time. Good communication Skills

Position Name / Designation Property Manager Reporting To Operations Manager Essential Function Statements Essential and other important responsibilities and duties may include, but are not limited to, the following: Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to high class industry standard. Ensure all services are performed as per Standard Service Specifications Preparation of Property management budgets and perform CAM collection Manage the budget efficiently and yield cost savings where possible without compromising quality of service. Maintain site accommodation and services, through contractors and direct labour, in most cost effective way. Ensures occupancy of sites complies with statutory legislation. Ensure quality of staff, appraising and developing them to ensure maximum contribution. Proactive liaison with local and Delhi municipal authorities. Interviews, selects, hires, supervises and reviews qualified building operation and management staff Manages critical relationships with client, tenants, and key vendors Reviews all building financial data with Ambience and Property Accountant Ensures that all client deliverables are submitted in a timely manner Acts as the liaison to local community public interest groups Manages vendor relationships Writes vendor contract specifications Oversees all vendor bidding Ensures that entire staff maintains a critical eye on all aspects of building physical care Fosters and maintains a Tenant is our Guest philosophy among the staff Qualifications Will be qualified degree holder with adequate Management experience of 10-15 years in Building Management Industry. Knowledge of : Thorough knowledge of computers and software using standard or customized software applications appropriate to assigned tasks Ability to train, assign, organize, prioritize, motivate, supervise and evaluate the work of assigned employees and contractors Ability to use logical and creative thought processes to develop solutions for short term and long term building systems needs Ability to develop and monitor budgets Ability to prepare and present accurate and reliable reports containing findings and recommendations Ability to comprehend and follow safety rules and regulations Ability to communicate well with others, both orally and in writing Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines and emergency situations Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology Demonstrate integrity and inventiveness in the performance of assigned tasks.

House keeping operations Security operations Vendor management Monthly vendor KPI/SLA review for service partners Parking management Monitoring Events and Client visit Monitoring Cafeteria and BOA operations Inventory and Store Management Floor walk and Snag identifications Effective shift management (Mails) Helpdesk operations and Mailroom monitoring FOE monitoring

Executive Helpdesk Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Property Management, join us to be inspired by the best. You'll work as a Executive Helpdesk, reporting into theProperty Manager. In this varied role, your responsibilities will include but are not limited to: Provide Call logging services in accordance with the service guidelines. Receive and log complaints - Record complete details of the service requests complaints from employees of (Client). Assign Unique Identity numbers for all service requests complaints Work order Job cards - Generate job cards work orders for all service requests with specific tasks by assigning unique reference numbers Assign and Dispatch - Assign specific service provider based on the nature of request complain. Follow- up on completion - Close service requests by regularly following up with respective service assignee and record response times Occupier feedback - Communicate with requestor to ensure call closure, request status, reasoning and commit on probable timing of call closure Reporting - Prepare daily weekly reports on call status. Prepare monthly report on recurring calls and assist Building Engineers in job card analysis Ensure compliance of regulations requirements of JLL management Provide assistance in general administrative activities as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Assist with the re-sourcing of other aspects of Jones Lang LaSalles operation as required Perform other duties as required by Jones Lang LaSalle and (Client) Work closely with Administration in relation to the payment of invoices Work closely with Engineering and Properties in relation to the completion of work orders/ contractor management and agreed operational procedures Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Any Bachelors degree. youll need between Two and Four years experience in Facility (OR) Property Management. A working knowledge of any major vertical industry will also be very helpful. An eye for detail Youll have an eye for detail and an ability to analyse qualitative and quantitative information and translate this into strategic deliverables. Great organisational skills Youll have great time management and organisational skills, and be good at meeting deadlines in a fast-paced work environment and adapting to your teams or clients changing requirements.

Oversee daily office operations and ensure smooth functioning. Maintain office supplies, equipment, and facilities. Manage incoming phone calls, emails, and correspondence. Maintain financial records by posting transactions in accounting software. Required Candidate profile Tally Knowledge Necessar Handle communication with vendors, clients, and external stakeholders. Organize and maintain both physical and electronic records. Location-Panvel Only male candidate

Assistant Property Manager Property and Asset Management What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Clients: You will be working on site name R N Raju which is a residential type, located at Kalyni Nagar location Kalyani Nagar Pune Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil / Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Amazon is a collaborative and innovation-driven environment. The requirement is for a mindset that is very hands-on, energetic, helpful and straight forward. Achieve excellence in maintenance service programs at Amazon, obtaining the highest possible standards and practices. To provide comprehensive facility management for services to the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreements targets. POSITION GOALS HeShe is responsible for end-to-end operations of facilities management. This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible customer service, organizational skills, collaboration, leadership and team development. ROLES AND RESPONSIBILITIES Responsible for the overall facilities operations. Ensure immediate response to Priority Calls. Scheduled and Surprise walk around of the Facility to ensure high standards of housekeeping and upkeep Ensure the tickets are closed within timelines/SLAs. Advising the business on measures to improve the efficiency and cost effectiveness of the facility. Prepare & Managing Budgets, Leverage technology, Make quick decisions and solve problems. Maintain good relationships with a wide range of employees, managers, executives, suppliers, vendor & Client stakeholders. Events management, ADHOC and planned request to be handled with the guidelines provided. Co-ordinate and execution of all the business moves in sync with the space management team. Overseeing mail room services Overseeing of Medical room and Ambulance services. Ensure the accruals are submitted with minimal or no variance. Coordinate & Deliver Responsible for the upkeep of the facilities. Monitoring Facilities Manager, Assistant managers and vendor staff. Assigning them the task/guide them where ever required. Handle all emergency situations pertaining to employees and WSP Work as a team player with co-workers and in conjunction with other departments. Ensuring the site compliance scores are maintained as per the statuary norms. To have the monthly connects with the WSP Vendor for seamless operations. Analyse the vendor score card to raise the bar. Customer Service Deliver high quality, prompt and courteous facility management services in support of Clients business needs in a safe working environment Be accessible for escalation of all facilities related issues In case of any medical emergencies at site He/she has to promptly act up on the situation and further reporting to be done. Over seeing mailroom/medical room/Mothers room facilities to provide the standards and quality of experience. Technology tools implementation and management. Assistance to finance team in preparing the quarterly and annual budgets. Supporting Business for any Adhoc requests. Prepare, review and submit MBR & QBR. Ensure that the contractors are meeting their commitments on scheduled delivery of trainings. Implement cost savings initiatives for the client and optimize efficiency Proactively solve problems as they arise. Proactively seek to improve the systems and processes of all operations in response to changes in the campus. Ensure timely submissions of the invoices and payments clearances with in the specified time lines. Supplies: Stores, Inventorys and ROL to be looked at and orders to be placed accordingly. Ensure there is no stock out issues, supplies should be available all the times Raising the requirement to the procurements for supplies Adhoc business requirements to be handled Approving of indents on inventory management tool. The budgets for the month allocated are utilized. CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Candidate must have a high school diploma or graduate degree Experience in facilities/property management, hospitality or related field preferred Knowledge of Technology applications, organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up Positive, professional, pleasant attitude, self-motivated; confident, energetic, and flexible Strong Customer focus that includes critical thinking, excellent people skills, problem solving, empathy and the ability to interact with a wide range of client staff and demands Ability to work independently with little supervision and effectively deal with stressful situations Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required

Duties and responsibilities Welcome visitors, manage reception area, and maintain sign-in procedures while providing exceptional customer service Coordinate meeting room bookings and prepare spaces for client and internal meetings Coordinate with users to arrange venue set up for functions and events Process facilities service requests and coordinate with appropriate vendors or team members Manage incoming/outgoing mail, deliveries, and courier services Maintain office supply inventory and process ordering requests Assist with administrative tasks related to facilities operations Support the Facilities Manager with documentation, record keeping, and reporting Required Qualifications & Experience High school diploma or equivalent; Associate's degree preferred 2+ years of experience in reception, office administration, or customer service roles Proficiency in MS Office applications (Word, Excel, Outlook) Strong verbal and written communication skills Detail-oriented with excellent organizational abilities Customer service mindset with professional demeanor Ability to prioritize tasks in a fast-paced environment Self-disciplined and able to work independently Candidate with less experience may also be considered Preferred Skills Previous experience in facilities coordination or property management Knowledge of building systems and maintenance procedures Experience with facilities management software Background in the electronics industry or corporate office environments Fluency in English and Hindi; and knowledge of other Indian languages is advantageous Experience coordinating with vendors and service providers Strong problem-solving abilities and attention to detail

Amazon is a collaborative and innovation-driven environment. The requirement is for a mindset that is very hands-on, energetic, helpful and straight forward. Achieve excellence in maintenance service programs at Amazon, obtaining the highest possible standards and practices. To provide comprehensive facility management for services to the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreements targets. POSITION GOALS HeShe is responsible for end-to-end operations of facilities management. This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible customer service, organizational skills, collaboration, leadership and team development. ROLES AND RESPONSIBILITIES Responsible for the overall facilities operations. Ensure immediate response to Priority Calls. Scheduled and Surprise walk around of the Facility to ensure high standards of housekeeping and upkeep Ensure the tickets are closed within timelines/SLAs. Advising the business on measures to improve the efficiency and cost effectiveness of the facility. Prepare & Managing Budgets, Leverage technology, Make quick decisions and solve problems. Maintain good relationships with a wide range of employees, managers, executives, suppliers, vendor & Client stakeholders. Events management, ADHOC and planned request to be handled with the guidelines provided. Co-ordinate and execution of all the business moves in sync with the space management team. Overseeing mail room services Overseeing of Medical room and Ambulance services. Ensure the accruals are submitted with minimal or no variance. Coordinate & Deliver Responsible for the upkeep of the facilities. Monitoring Facilities Manager, Assistant managers and vendor staff. Assigning them the task/guide them where ever required. Handle all emergency situations pertaining to employees and WSP Work as a team player with co-workers and in conjunction with other departments. Ensuring the site compliance scores are maintained as per the statuary norms. To have the monthly connects with the WSP Vendor for seamless operations. Analyse the vendor score card to raise the bar. Customer Service Deliver high quality, prompt and courteous facility management services in support of Clients business needs in a safe working environment Be accessible for escalation of all facilities related issues In case of any medical emergencies at site He/she has to promptly act up on the situation and further reporting to be done. Over seeing mailroom/medical room/Mothers room facilities to provide the standards and quality of experience. Technology tools implementation and management. Assistance to finance team in preparing the quarterly and annual budgets. Supporting Business for any Adhoc requests. Prepare, review and submit MBR & QBR. Ensure that the contractors are meeting their commitments on scheduled delivery of trainings. Implement cost savings initiatives for the client and optimize efficiency Proactively solve problems as they arise. Proactively seek to improve the systems and processes of all operations in response to changes in the campus. Ensure timely submissions of the invoices and payments clearances with in the specified time lines. Supplies: Stores, Inventorys and ROL to be looked at and orders to be placed accordingly. Ensure there is no stock out issues, supplies should be available all the times Raising the requirement to the procurements for supplies Adhoc business requirements to be handled Approving of indents on inventory management tool. The budgets for the month allocated are utilized. CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Candidate must have a high school diploma or graduate degree Experience in facilities/property management, hospitality or related field preferred Knowledge of Technology applications, organization skills, strong verbal skills, detail oriented, prioritizing skills, customer service, follow up Positive, professional, pleasant attitude, self-motivated; confident, energetic, and flexible Strong Customer focus that includes critical thinking, excellent people skills, problem solving, empathy and the ability to interact with a wide range of client staff and demands Ability to work independently with little supervision and effectively deal with stressful situations Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.

Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Sound like you To apply you need to be: Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Sound like you To apply you need to be: Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

Facility Management, Electrical Maintenance

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work.

What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work.